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    Epson L4160 series User Manual

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    User’s Guide

    NPD5702-01 EN

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    Summary of Contents for Epson L4160 series

    • Page 1
      User’s Guide NPD5702-01 EN…
    • Page 2: Table Of Contents

      Guide to the Home Screen….17 Menu Options for Epson Connect Services..50 Entering Characters….. . 18 Menu Options for Google Cloud Print Services.

    • Page 3
      Cleaning the Paper Path for Ink Smears..110 Using Epson iPrint….. . . 81 Cleaning the Scanner Glass….111 Using Epson Print Enabler.
    • Page 4
      Application for Scanning Documents and Images (Epson Scan 2)….. 116 When You Cannot Make Network Settings..135 Adding the Network Scanner.
    • Page 5
      Where to Get Help……166 Technical Support Web Site….166 Contacting Epson Support….166…
    • Page 6: About This Manual

      About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.

    • Page 7
      User’s Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page.
    • Page 8: Marks And Symbols

      Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra. The content displayed on the screens varies depending on the model and situation.

    • Page 9
      User’s Guide About This Manual ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏ Microsoft ® ® Windows Server 2008 operating system ❏ Microsoft ® ® Windows Server 2003 R2 operating system ❏ Microsoft ® ® Windows Server 2003 operating system Mac OS In this manual, «Mac OS»…
    • Page 10: Important Instructions

      ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

    • Page 11: Printer Advisories And Warnings

      User’s Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏…

    • Page 12: Advisories And Warnings For Transporting Or Storing The Printer

      User’s Guide Important Instructions ❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink tank to the upper line while the printer is not operating. To display the correct ink level estimates, reset the ink level after filling the tank.

    • Page 13: Protecting Your Personal Information

      User’s Guide Important Instructions Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer’s memory by selecting Settings > Restore Default Settings > All Settings on the control panel.

    • Page 14: Printer Basics

      User’s Guide Printer Basics Printer Basics Part Names and Functions Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Output tray Holds the ejected paper.

    • Page 15
      User’s Guide Printer Basics Memory card slot Insert a memory card. Ink tank cover Open to refill the ink tank. Ink reservoir tank (Ink tank) Supplies ink to the print head. Ink tank unit Contains the ink tanks. Print head Ink is ejected from the print head nozzles underneath.
    • Page 16: Control Panel

      User’s Guide Printer Basics Control Panel Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. Displays the home screen.

    • Page 17: Guide To The Home Screen

      User’s Guide Printer Basics Guide to the Home Screen The following icons and menus are displayed on the home screen. Icons that show the network status are displayed. Indicates a problem with the printer’s wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection.

    • Page 18: Entering Characters

      User’s Guide Printer Basics Function icons and names are displayed as menu icons. Copy Enters Copy menu that allows you to copy a document. Print Photos Enters Print Photos menu that allows you to print photos on your memory card. Scan Enters Scan menu that allows you to scan a document or a photo.

    • Page 19
      User’s Guide Printer Basics Icons Descriptions Switches the character type. ABC: Uppercase characters abc: Lowercase characters 123: Numbers and symbols Selects the character to be entered. Moves the cursor to the right. Deletes a character to the left (backspace). Enters the selected characters. Returns to the previous screen.
    • Page 20
      User’s Guide Printer Basics 4. Press the button once to move the cursor, and then press the button to switch the character type to ABC. Press the button twice to select «B». 5. Press the button once to move the cursor, and then press the button to switch the character type to abc.
    • Page 21: Network Settings

      User’s Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point. Related Information “Connecting to a Computer”…

    • Page 22: Connecting To A Computer

      Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

    • Page 23: Connecting To A Smart Device

      You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

    • Page 24: Making Wi-Fi Settings Manually

      User’s Guide Network Settings “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 26 & “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 26 & Making Wi-Fi Settings Manually You can manually set up the information necessary to connect to an access point from the printer’s control panel. To set up manually, you need the SSID and password for an access point.

    • Page 25: Making Wi-Fi Settings By Push Button Setup

      User’s Guide Network Settings Related Information “Entering Characters” on page 18 & “Checking the Network Connection Status” on page 27 & “When You Cannot Make Network Settings” on page 135 & Making Wi-Fi Settings by Push Button Setup You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method.

    • Page 26: Making Wi-Fi Settings By Pin Code Setup (Wps)

      User’s Guide Network Settings “When You Cannot Make Network Settings” on page 135 & Making Wi-Fi Settings by PIN Code Setup (WPS) You can connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup).

    • Page 27: Checking The Network Connection Status

      User’s Guide Network Settings 2. Select Wi-Fi Direct. 3. Press the OK button. 4. Press the OK button to start the setup. 5. Press the OK button. 6. Check the SSID and password displayed on the printer’s control panel. On the network connection screen of the computer or smart device, select the SSID shown on the printer’s control panel to connect.

    • Page 28
      User’s Guide Network Settings 2. Select Settings on the home screen, and then press the OK button. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 3.
    • Page 29
      User’s Guide Network Settings Related Information “E-2, E-3, E-7” on page 29 & “E-5” on page 30 & “E-6” on page 30 & “E-8” on page 31 & “E-9” on page 31 & “E-10” on page 31 & “E-11” on page 32 &…
    • Page 30
      ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
    • Page 31
      If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Connecting to a Computer”…
    • Page 32
      User’s Guide Network Settings Solutions: Check the following. ❏ Other devices on the network are turned on. ❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer’s Obtain IP Address to Manual. Reset the network address if they are incorrect.
    • Page 33
      ❏ Turn off the access point. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
    • Page 34: Printing A Network Status Sheet

      User’s Guide Network Settings Message on the Network Environment Message Solution *Multiple network names (SSID) that The same SSID may be set on several access points. Check the settings on the match your entered network name (SSID) access points, and change the SSID. have been detected.

    • Page 35: Disabling Wi-Fi From The Control Panel

      Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

    • Page 36: Disconnecting Wi-Fi Direct (Simple Ap) Connection From The Control Panel

      User’s Guide Network Settings Disconnecting Wi-Fi Direct (Simple AP) connection from the Control Panel Note: When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi Direct (Simple AP) connection are disconnected. If you want to disconnect a specific device, disconnect from the device instead of the printer.

    • Page 37: Preparing The Printer

      Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

    • Page 38: Paper Handling Precautions

      User’s Guide Preparing the Printer Commercially Available Paper Media Name Size Loading Capacity (Sheets 2-Sided Borderless or Envelopes) Printing Printing ✓ Plain paper Letter, A4 Up to the line indicated by Auto, Manual the triangle symbol on the Copy paper edge guide.

    • Page 39: Loading Paper In The Rear Paper Feed

      User’s Guide Preparing the Printer ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout. ❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it. Using these types of paper causes paper jams and smears on the printout.

    • Page 40
      User’s Guide Preparing the Printer 3. Load paper at the center of the paper support with the printable side facing up. Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.
    • Page 41: Loading Envelopes And Precautions

      User’s Guide Preparing the Printer Note: You can also display the paper size and paper type settings screen by selecting Settings > Printer Setup > Paper Source Settings > Paper Setting. 6. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.

    • Page 42: Loading Long Papers

      To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper plain papers Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem.

    • Page 43: Placing Originals

      User’s Guide Preparing the Printer Placing Originals Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.

    • Page 44: Inserting A Memory Card

      User’s Guide Preparing the Printer Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass. Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot.

    • Page 45: Accessing A Memory Card From A Computer

      User’s Guide Preparing the Printer Important: Insert a memory card straight into the printer. 2. When you have finished using the memory card, make sure the light is not flashing, and then push the card to remove it. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.

    • Page 46: Menu Options For Settings

      User’s Guide Preparing the Printer Important: ❏ Insert a memory card after removing write protection. ❏ If an image is saved to the memory card from a computer, the image and the number of photos are not refreshed on the LCD screen. Remove and insert the memory card again. ❏…

    • Page 47: Menu Options For Printer Setup

      User’s Guide Preparing the Printer Settings > Maintenance Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Head Cleaning: Select this feature to clean clogged nozzles in the print head. Power Cleaning: Select this feature to replace all of the ink inside the ink tubes.

    • Page 48
      User’s Guide Preparing the Printer A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as Error Notice: Select On to display an error message when the selected paper size or type does not match the loaded paper.
    • Page 49: Menu Options For Network Settings

      User’s Guide Preparing the Printer ❏ On Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs. ❏ Off Displays an error message and cancels printing. Ink Drying Time: Select the ink drying time you want to use when performing 2-sided printing.

    • Page 50: Menu Options For Epson Connect Services

      Email Address: Check the printer’s email address that is registered to the Epson Connect services. Status: Check whether or not the printer is registered and connected to the Epson Connect services. Related Information “Printing Using a Network Service” on page 123 &…

    • Page 51: Menu Options For File Sharing

      User’s Guide Preparing the Printer For registration and usage guides, see the following portal website. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Related Information “Printing Using a Network Service” on page 123 & Menu Options for File Sharing Select the menus on the control panel as described below. Settings >…

    • Page 52: Menu Options For Restore Default Settings

      User’s Guide Preparing the Printer Update: Checks if the latest version of the firmware has been uploaded to the network server. If an update is available, you can select whether or not to start updating. Current Version: Displays the current firmware version of your printer. Notification: Checks for firmware updates periodically and notifies you if an update is available.

    • Page 53
      User’s Guide Preparing the Printer Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
    • Page 54: Printing

      User’s Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer’s control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏…

    • Page 55
      User’s Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏…
    • Page 56: Printing On 2-Sides

      “Available Paper and Capacities” on page 37 & Print Settings Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. However, it may not be available when the printer is accessed over a network or is used as a shared printer. Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

    • Page 57: Printing Several Pages On One Sheet

      User’s Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Printing Basics” on page 54 & “Main Tab” on page 69 &…

    • Page 58: Printing And Stacking In Page Order (Reverse Order Printing)

      User’s Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver’s Main tab, select Reverse Order. Related Information “Printing Basics”…

    • Page 59: Printing One Image On Multiple Sheets For Enlargement (Creating A Poster)

      User’s Guide Printing Note: This feature is not available for borderless printing. Related Information “Printing Basics” on page 54 & “More Options Tab” on page 70 & Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.

    • Page 60
      User’s Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2×2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
    • Page 61
      User’s Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
    • Page 62
      User’s Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
    • Page 63
      User’s Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
    • Page 64
      User’s Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
    • Page 65: Printing With A Header And Footer

      User’s Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver’s More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and the select the items you want to print.

    • Page 66: Printing A Watermark

      User’s Guide Printing Related Information “Printing Basics” on page 54 & “More Options Tab” on page 70 & Printing a Watermark You can print a watermark such as «Confidential» on your printouts. You can also add your own watermark. Note: This feature is not available with borderless printing.

    • Page 67: Printing Using The Color Universal Print Feature

      User’s Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled.

    • Page 68: Adjusting The Print Color

      User’s Guide Printing Adjusting the Print Color You can adjust the colors used in the print job. Note: These adjustments are not applied to the original data. Print Settings On the printer driver’s More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.

    • Page 69: Canceling Printing

      User’s Guide Printing Related Information “Printing Basics” on page 54 & “More Options Tab” on page 70 & Canceling Printing You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer.

    • Page 70
      User’s Guide Printing 2-Sided Printing Allows you to perform 2-sided printing. Settings You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page. Print Density Select the document type to adjust the print density.
    • Page 71: Printing From The Printer Driver On Mac Os

      Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.

    • Page 72
      3. Select your printer. 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >…
    • Page 73: Printing On 2-Sides

      User’s Guide Printing “Menu Options for Print Settings” on page 77 & Printing on 2-Sides You can print on both sides of the paper. Note: ❏ This feature is not available for borderless printing. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏…

    • Page 74: Printing Several Pages On One Sheet

      User’s Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

    • Page 75: Printing A Reduced Or Enlarged Document

      User’s Guide Printing “Menu Options for Paper Handling” on page 77 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

    • Page 76: Adjusting The Print Color

      These adjustments are not applied to the original data. Print Settings Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.

    • Page 77
      ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.
    • Page 78: Making Operation Settings For The Mac Os Printer Driver

      User’s Guide Printing Borderless This checkbox is selected when you select a borderless paper size. Expansion In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement.

    • Page 79: Printing From The Control Panel

      User’s Guide Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing. 3.

    • Page 80: Printing Lined Paper, Calendars, And Original Writing Paper

      User’s Guide Printing Printing Lined Paper, Calendars, and Original Writing Paper You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu. 1. Load paper in the printer. 2. To print writing paper using a photo on your memory card, insert the memory card into the printer. 3.

    • Page 81: Printing From Smart Devices

      Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

    • Page 82: Using Epson Print Enabler

      Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later).

    • Page 83: Using Airprint

      4. Connect your Android device to the same wireless network as your printer. 5. Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler. 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.

    • Page 84: Canceling The Ongoing Job

      User’s Guide Printing Related Information “Menu Options for Printer Setup” on page 47 & Canceling the Ongoing Job Press the button on the printer’s control panel to cancel the print job in progress.

    • Page 85: Copying

      User’s Guide Copying Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Select Copy on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 4.

    • Page 86: Copying On 2-Sides

      User’s Guide Copying Copying on 2-Sides 1. Select Copy on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 2. Press the OK button to display the print settings, and then press the button.

    • Page 87
      User’s Guide Copying 2-Sided: Select 2-sided layout. ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper.
    • Page 88
      User’s Guide Copying Original Size: Select the size of your original. When copying non-standard size originals, select the size closest to your original. Multi-Page: ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original.
    • Page 89: Scanning

      You can save the scanned image to a memory card. You need not set any settings before scanning. To Computer (JPEG)/To Computer (PDF)/To Computer (Email) You can save the scanned image to a computer connected to the printer. Before scanning, install Epson Scan 2 and Epson Event Manager on your computer.

    • Page 90: Scanning To A Computer (Event Manager)

      Contrast: Select the contrast of the scanned image. Original Orientation: Select the orientation of the original. Scanning to a Computer (Event Manager) Note: Before scanning, install Epson Scan 2 and Epson Event Manager on your computer. 1. Place the originals.

    • Page 91: Scanning To A Computer (Wsd)

      4. Select the computer to which you want to save the scanned images. Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image.

    • Page 92
      User’s Guide Scanning 2. Select Scan on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 3. Select To Computer (WSD). 4. Select a computer. 5.
    • Page 93
      Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer’s name set on the network from the printer’s control panel or by printing a network status sheet.
    • Page 94: Scanning From A Computer

      Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver «Epson Scan 2». You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.

    • Page 95
      User’s Guide Scanning ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass. You cannot change this setting. 4. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button. The preview window opens, and the previewed image is displayed.
    • Page 96
      You can select another folder or create a new folder by selecting Select from the list. 6. Click Scan. Related Information “Placing Originals” on page 43 & “Application for Scanning Documents and Images (Epson Scan 2)” on page 116 &…
    • Page 97: Scanning From Smart Devices

      Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.

    • Page 98
      User’s Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
    • Page 99: Refilling Ink

      1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”…

    • Page 100: Ink Bottle Codes

      Y: Yellow Important: Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink. Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.

    • Page 101: Refilling The Ink Tanks

      ❏ Store ink bottles at normal room temperature and keep them away from direct sunlight. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Store the ink bottles in the same environment as the printer.

    • Page 102
      User’s Guide Refilling Ink 2. Select Reset Ink Levels. 3. Press the button. 4. Open the scanner unit with the document cover closed. 5. Open the ink tank cover. 6. Open the cap of the ink tank.
    • Page 103
      User’s Guide Refilling Ink Important: Make sure that the color of the ink tank matches the ink color that you want to refill. 7. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Be careful not to spill any ink. ❏…
    • Page 104
      User’s Guide Refilling Ink 9. Insert the top of the ink bottle securely into the filling port of the tank to refill the tank with ink. Ink pours into the tank just by holding the bottle normally without squeezing. The ink flow stops automatically when the ink is filled to the upper line.
    • Page 105
      User’s Guide Refilling Ink Note: If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use. 11. Close the ink tank cover firmly. 12. Close the scanner unit, and then press the button.
    • Page 106: Maintaining The Printer

      If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

    • Page 107: Checking And Cleaning The Print Head — Windows

      User’s Guide Maintaining the Printer 5. Examine the printed pattern. If there are broken lines or missing segments as shown in the «NG» pattern, the print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments as in the following «OK»…

    • Page 108: Running Power Cleaning

      This feature effects the service life of the ink pads. The ink pads reach their capacity earlier by running this feature. If the ink pads have reached the end of their service life, contact Epson Support to request replacement. Note: When the ink levels are insufficient for Power Cleaning, you cannot run this feature.

    • Page 109: Running Power Cleaning — Windows

      User’s Guide Maintaining the Printer Running Power Cleaning — Windows 1. Access the printer driver window. 2. Click Power Cleaning on the Maintenance tab. 3. Follow the on-screen instructions. Note: If you cannot run this feature, solve the problems that are displayed on the printer’s control panel. Next, follow this procedure from step 1 to run this feature again.

    • Page 110: Cleaning The Paper Path

      User’s Guide Maintaining the Printer 5. Follow the on-screen instructions to align the print head. ❏ Vertical Alignment: Find and enter the number for the most solid pattern in each group. ❏ Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern. Related Information “Loading Paper in the Rear Paper Feed”…

    • Page 111: Cleaning The Scanner Glass

      User’s Guide Maintaining the Printer 2. Select Maintenance on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 3. Select Paper Guide Cleaning. 4.

    • Page 112: Cleaning The Translucent Film

      User’s Guide Maintaining the Printer Cleaning the Translucent Film When the printout is not improved after aligning the print head or cleaning the paper path, the translucent film inside the printer may be smeared. Items required: ❏ Cotton swabs (several) ❏…

    • Page 113: Checking The Total Number Of Pages Fed Through The Printer

      User’s Guide Maintaining the Printer Important: Be careful not to touch the rail (B). Otherwise, you may not be able to print. Do not wipe off the grease on the rail, because this is necessary for operations. 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part.

    • Page 114: Checking The Total Number Of Pages Fed Through The Printer — Windows

      User’s Guide Maintaining the Printer 2. Select Maintenance on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 3. Select Nozzle Check. 4. Follow the on-screen instructions to print the nozzle check pattern. Related Information “Loading Paper in the Rear Paper Feed”…

    • Page 115: Network Service And Software Information

      2. Launch a Web browser from a computer or smart device, and then enter the printer’s IP address. Format: IPv4: http://the printer’s IP address/ IPv6: http://[the printer’s IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint.

    • Page 116: Running Web Config On Windows

      Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application’s help for details.

    • Page 117: Adding The Network Scanner

      ❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.

    • Page 118: Application For Laying Out Photos (Epson Easy Photo Print)

      Print) Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application’s help for details.

    • Page 119: Application For Printing Web Pages (E-Web Print)

      Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.

    • Page 120: Installing The Latest Applications

      Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction. Note: ❏ You can download the latest applications from the Epson website. http://www.epson.com ❏ If you use Windows Server operating systems, you cannot use EPSON Software Updater. Download the latest applications from the Epson website.

    • Page 121: Updating The Printer’s Firmware Using The Control Panel

      While «Recovery Mode» is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.

    • Page 122: Uninstalling Applications — Mac Os

      3. To uninstall the printer driver, select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller.

    • Page 123: Printing Using A Network Service

      6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

    • Page 124: Solving Problems

      Turn the power off and on again. E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. W-01 A paper jam has occurred.

    • Page 125: Checking The Printer Status — Windows

      Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

    • Page 126: Removing Jammed Paper

      User’s Guide Solving Problems “Installing the Latest Applications” on page 120 & Removing Jammed Paper Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error. Important: ❏…

    • Page 127
      User’s Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction.
    • Page 128: Removing Jammed Paper From Rear Cover

      User’s Guide Solving Problems 3. Close the scanner unit. Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper.

    • Page 129: Paper Does Not Feed Correctly

      User’s Guide Solving Problems 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏…

    • Page 130: Paper Feeds At A Slant

      User’s Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Loading Paper in the Rear Paper Feed” on page 39 & Several Sheets of Paper are Fed at a Time ❏…

    • Page 131: Lcd Screen Gets Dark

      User’s Guide Solving Problems LCD Screen Gets Dark The printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state. Cannot Print from a Computer Checking the Connection (USB) ❏ Connect the USB cable securely to the printer and the computer. ❏…

    • Page 132: Checking The Software And Data

      Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.

    • Page 133
      Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.
    • Page 134: Checking The Printer Status From The Computer (Windows)

      > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Latest Applications”…

    • Page 135: Checking The Printer Status From The Computer (Mac Os)

      Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of printer driver may be created. If copies such as «EPSON XXXX Series (copy 1)» are created, right-click the copied driver icon, and then click Remove Device.

    • Page 136: Cannot Connect From Devices Even Though Network Settings Are No Problems

      User’s Guide Solving Problems Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems, see the following. ❏…

    • Page 137: Checking The Ssid Connected To The Printer

      User’s Guide Solving Problems ❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the printer only supports communication over 2.4 GHz.

    • Page 138: Checking The Ssid For The Computer

      User’s Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.

    • Page 139: Cannot Print From An Iphone Or Ipad

      User’s Guide Solving Problems Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. ❏ Enable Paper Setup Auto Display in the following menus. Settings > Printer Setup > Paper Source Settings > Paper Setup Auto Display ❏…

    • Page 140: Colored Banding Appears At Intervals Of Approximately 2.5 Cm

      User’s Guide Solving Problems Colored Banding Appears at Intervals of Approximately 2.5 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Horizontal Alignment feature. ❏ When printing on plain paper, print using a higher quality setting. Related Information “List of Paper Type”…

    • Page 141: Print Quality Is Poor

      ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

    • Page 142: Paper Is Smeared Or Scuffed

      User’s Guide Solving Problems “Available Paper and Capacities” on page 37 & “List of Paper Type” on page 42 & “Paper Handling Precautions” on page 38 & Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper.

    • Page 143: Paper Is Smeared During Automatic 2-Sided Printing

      User’s Guide Solving Problems ❏ When the problem cannot be cleared after cleaning the paper path, the part inside the printer that is shown in the illustration is smeared. Turn off the printer, and then wipe off the ink using a cotton swab. Do not touch the white flat cable, translucent film, and ink tubes inside the printer.

    • Page 144: Printed Photos Are Sticky

      & Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.

    • Page 145: The Position, Size, Or Margins Of The Printout Are Incorrect

      User’s Guide Solving Problems ❏ Mac OS Change the Expansion setting from the print dialog’s Print Settings menu. Related Information “Menu Options for Copying” on page 86 & The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏…

    • Page 146: Mosaic-Like Patterns In The Prints

      User’s Guide Solving Problems Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data. Images on websites are often low resolution although they look good enough on the display, and so print quality may decline. Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image ❏…

    • Page 147: Other Printing Problems

      User’s Guide Solving Problems Related Information “Uninstalling Applications” on page 121 & “Installing the Latest Applications” on page 120 & Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏…

    • Page 148: Cannot Start Scanning

      In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as «EPSON XXXXX (printer name)». If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

    • Page 149: The Image Quality Is Rough

      ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.

    • Page 150: Cannot Scan The Correct Area On The Scanner Glass

      ❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

    • Page 151: Cannot Solve Problems In The Scanned Image

      “Scanning Using Epson Scan 2” on page 94 & Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility. Note: Epson Scan 2 Utility is an application that comes with Epson Scan 2.

    • Page 152: Scanning Stops When Scanning To Pdf/Multi-Tiff

      & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.

    • Page 153: Application Is Blocked By A Firewall (For Windows Only)

      User’s Guide Solving Problems Related Information “External Storage Device Specifications” on page 157 & Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. «?» Is Displayed on the Photo Selection Screen «?»…

    • Page 154: Appendix

      User’s Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

    • Page 155: Scanner Specifications

      User’s Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer’s mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.70 in.) 41.0 mm (1.61 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels…

    • Page 156: Network Function List

      IPv4, IPv6 UPnP Printing IPv4 Information appliance PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print IPv4, IPv6 ✓…

    • Page 157: Security Protocol

      User’s Guide Appendix Wireless Securities WEP (64/128bit),WPA2-PSK (AES) Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. IEEE802.11n is only available for the HT20. Not supported for IEEE 802.11b. Complies with WPA2 standards with support for WPA/WPA2 Personal. Security Protocol SSL/TLS HTTPS Server/Client, IPPS…

    • Page 158: Dimensions

      User’s Guide Appendix Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files JPEG: 2000 Design rule for Camera File system. Photo data stored on digital cameras with a built-in memory is not supported. Up to 999 files can be displayed at a time.

    • Page 159: Environmental Specifications

      Appendix Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

    • Page 160: Regulatory Information

      Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

    • Page 161: Restrictions On Copying

      Appendix Standards and Approvals for Australian Model AS/NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268: C634A Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

    • Page 162
      User’s Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes.
    • Page 163
      User’s Guide Appendix 7. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 8. Make sure to install the cap onto the ink tank securely. 9. Close the Ink Tank Cover securely.
    • Page 164: Copyright

      Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or…

    • Page 165: Trademarks

      Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

    • Page 166: Where To Get Help

      Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings…

    • Page 167: Help For Users In Europe

      Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

    • Page 168: Help For Users In Singapore

      Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

    • Page 169: Help For Users In Thailand

      World Wide Web http://www.epson.co.th Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏…

    • Page 170
      User’s Guide Appendix ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS JAKARTA Ruko Mall Mangga Dua No. 48 Jl. Arteri (+6221) 62301104 MANGGADUA Mangga Dua, Jakarta Utara — DKI JAKARTA jkt-admin@epson-indonesia.co.id NORTH ESC MEDAN Jl.
    • Page 171: Help For Users In Hong Kong

      To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏…

    • Page 172: Help For Users In India

      Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph…

    • Page 173
      User’s Guide Appendix ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2663…

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