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Intel

®

 Server Board S5000VSA 

User’s Guide

A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products

Intel Order Number D36977-002

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Product User Guide for Intel® Server Board S5000VSA Family

Documentation

Content Type
Install & Setup

Article ID
000007290

Last Reviewed
07/12/2017

This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing this server board.

This document provides a brief overview of the features of the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the server board.

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File name: D36977005_S5000VSA_UserGuide.pdf
Size: 1,722,959 bytes
Date: Jan 2011
Revision: D36977-005

Note: PDF files require Adobe Acrobat Reader*

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Intel

Server Board S5000VSA ,

®

Intel

Entry Server Chassis SC5299-E,

®

Spares / Parts List and Configuration Guide

A reference guide to help customers order the necessary components to configure the

®

Intel

Server Board S5000VSA and Intel

Rev 1.05

Subject to Change

April, 2010

®

Entry Server Chassis SC5299-E

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Related Manuals for Intel S5000VSASCSIR

Summary of Contents for Intel S5000VSASCSIR

  • Page 1
    ® Spares / Parts List and Configuration Guide A reference guide to help customers order the necessary components to configure the ® ® Intel Server Board S5000VSA and Intel Entry Server Chassis SC5299-E Rev 1.05 Subject to Change April, 2010…
  • Page 2: Contents

    Intel may make changes to specifications and product descriptions at any time, without notice. *Other brands and names may be claimed as the property of others. Intel, Pentium, Itanium, and Xeon are trademarks or registered trademarks of Intel Corporation.

  • Page 3: Table Of Contents

    Contents Contents………………….2 Production Configurations …………….4 Production Board and KDKs …………… 4 Production Order Codes ……………… 6 Production Board Accessories…………..7 Production Chassis………………7 Production Chassis Accessories …………..7 Production Chassis Spares…………….. 8…

  • Page 4: Production Configurations

    Production Configurations Production Board and KDKs ® ® This section contains information you need to order the production Intel Server Board S5000VSA and Intel Entry Server Chassis SC5299-E. The production 8-DIMM SATA boxed server board S5000VSASATAR contains the following: •…

  • Page 5
    Note:  No AC power cords are included ®  The Intel Entry Server Chassis SC5299DP is designed to work with boxed Intel processors that include an active heat sink. ® The production Intel Server Chassis SC5299BRP SKU includes: •…
  • Page 6: Production Order Codes

    Server Deployment CD. S5000VSASCSIR 901744 00735858 Production 8-DIMM SATA Boxed Board w/ Single 196123 Channel SCSI Adapter Card Bundle S5000VSASCSIR with six SATA ports and Dual GbE ® support. Includes I/O shield, gasket, cables, and Intel Server Deployment CD. BSA2BBR 901742 00735858…

  • Page 7: Production Board Accessories

    SC5299-E. Includes: Backplane board, six drive carriers, cables, 6-drive bay, common installation guide, and configuration label. ® APP3HSDBKIT 882456 0073585817 Hot-swap adapter bracket for use with all Intel Server Chassis ® 7450 SC5299-E and Intel Server Chassis SC5295 (except SC5295UP) chassis.

  • Page 8: Production Chassis Spares

    Spare Intel Server Chassis SC5299BRP redundant power ® 0368 supply cage. Also used to upgrade Intel server chassis SC5299DP/WS to redundant power config. Requires 1 (or 2) APP4650WPSU to complete upgrade. Includes PDB and filler (for empty module when only one ®…

  • Page 9
    • (1) Power supply tool-less PS lock • (4) Chassis feet • (1) Memory PP4 duct • (1) 120 MM Fan (4-wire PP4 new fan) • (1) 92 MM fan (4-wire Intel ® Server Chassis SC5299E) • (1) Fixed HDD Fan Plate •…

Intel® Server Board S5000VSA

User’s Guide

A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/ Products

Intel Order Number D36977-002

Disclaimer

Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel’s Terms and Conditions of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Intel products are not designed, intended or authorized for use in any medical, life saving, or life sustaining applications or for any other application in which the failure of the Intel product could create a situation where personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice.

Intel server boards contain a number of high-density VLSI and power delivery components that need adequate airflow for cooling. Intel’s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together. It is the responsibility of the system integrator that chooses not to use Intel developed server building blocks to consult vendor datasheets and operating parameters to determine the amount of airflow required for their specific application and environmental conditions. Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non-operating limits.

Intel, Intel Pentium, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

* Other names and brands may be claimed as the property of others.

Copyright © 2006, Intel Corporation. All Rights Reserved

ii

Intel® Server Board S5000VSA User’s Guide

Safety Information

Important Safety Instructions

Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Intel® Deployment Assistant and/or at http://support.intel.com/support/motherboards/ server/sb/cs-010770.htm.

Wichtige Sicherheitshinweise

Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel-Serverplatinen und Servergehäusen auf der Intel® Deployment Assistant oder unter http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.

Consignes de sécurité

Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel® Deployment Assistant ou bien rendez-vous sur le site http://support.intel.com/support/motherboards/server/sb/cs-010770.htm.

Instrucciones de seguridad importantes

Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en el Intel® Deployment Assistant y/o en http://support.intel.com/support/ motherboards/server/sb/cs-010770.htm.

/ http://support.intel.com/support/motherboards/server/sb/CS-010770.htm Intel Server Boards and Server Chassis Safety Information Intel

iv

Intel® Server Board S5000VSA User’s Guide

Warnings

Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide. Use of other products / components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region(s) in which the product is sold.

System power on/off: The power button DOES NOT turn off the system AC power. To remove power from system, you must unplug the AC power cord from the wall outlet. Make sure the AC power cord is unplugged before you open the chassis, add, or remove any components.

Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to the server before opening it. Otherwise, personal injury or equipment damage can result.

Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts.

ESD and handling boards: Always handle boards carefully. They can be extremely sensitive to ESD. Hold boards only by their edges. After removing a board from its protective wrapper or from the server, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface.

Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two jumper pins. Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab, take care when using needle nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board.

Intel® Server Board S5000VSA User’s Guide

v

vi

Intel® Server Board S5000VSA User’s Guide

Preface

About this Manual

Thank you for purchasing and using the Intel® Server Board S5000VSA.

This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing this server board. This document provides a brief overview of the features of the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Title of document. For the latest version of this manual, see http://support.intel.com/ support/motherboards/server/S5000VSA/.

Manual Organization

Chapter 1 provides a brief overview of the Intel® Server Board S5000VSA. In this chapter, you will find a list of the server board features, photos of the product, and product diagrams to help you identify components and their locations.

Chapter 2 provides instructions on using the utilities that are shipped with the board or that may be required to update the system. This includes how to navigate through the BIOS Setup screens, how to perform a BIOS update, and how to reset the password or CMOS. Information about the specific BIOS settings and screens is available in the Intel® S5000 Server Board Family Data Sheet. See «Additional Information and Software» for a link to the Intel® S5000 Server Board Family Data Sheet.

Chapter 3 provides instructions on adding and replacing components. Use this chapter for step-by-step instructions and diagrams for installing or replacing components such as the memory, processor, control panel board, and the battery, among other components.

Chapter 4 provides troubleshooting information. In this chapter, you will find BIOS error messages and POST code messages. You will also find suggestions for performing troubleshooting activities to identify the source of a problem.

Product Accessories

This server board is compatible with the following Intel® Server Chassis:

Intel® Server Chassis SC5299DP

Intel® Server Chassis SC5299BRP

You may need or want to purchase one or more of the following accessory items for your server:

Processor, memory DIMMs, hard drive, CD-ROM or DVD-ROM drive, RAID controller, operating system.

For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/S5000VSA/ compat.htm.

Additional Information and Software

If you need more information about this product or information about the accessories that can be used with this server board, use the following resources. These files are available at http://support.intel.com/support/motherboards/server/S5000VSA/

Unless otherwise indicated in the table below, once on this Web page, type the document or software name in the search field at the left side of the screen and select the option to search «This Product.»

Table 1. Additional Information and Software

For this information or

Use this Document or Software

software

For in-depth technical

Intel® Server Board S5000VSA Technical Product Specification

information about this

product

For BIOS settings and

Intel® S5000 Server Board Family Data Sheet

chipset information

If you just received this

Intel® Server Board S5000VSA Quick Start User’s Guide in the

product and need to

product box

install it

For virtual system tours

A link to the SMaRT Tool is available under «Other Resources» at

and interactive repair

the right side of the screen at

information

http://support.intel.com/support/motherboards/server/S5000VSA

Accessories or other Intel

Spares and Configuration Guide

server products

viii

Intel® Server Board S5000VSA User’s Guide

Table 1. Additional Information and Software

For this information or

Use this Document or Software

software

Hardware (peripheral

Tested HardwareOperating Systems List

boards, adapter cards)

and operating systems

that have been tested with

this product

Chassis that have been

Reference Chassis List

tested with this product

Processors that have

Supported Processors

been tested with this

product

DIMMs that have been

Tested Memory List

tested with this product

To make sure your system

Power Budget Tool

falls within the allowed

power budget

For software to manage

Intel® System Management Software

your Intel® server

For drivers

Driver (for an extensive list of available drivers)

Operating System Driver (for operating system drivers)

For firmware and BIOS

Firmware Updates

updates, or for BIOS

recovery

For diagnostics test

Diagnostics

software

See also the Intel® Server Deployment Toolkit CD that came with your server board.

Intel® Server Board S5000VSA User’s Guide

ix

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Intel® Server Board S5000VSA User’s Guide

Contents

Safety Information ………………………………………………………………………………………..

iii

Important Safety Instructions ……………………………………………………………………………………

iii

Wichtige Sicherheitshinweise …………………………………………………………………………………..

iii

Consignes de sécurité …………………………………………………………………………………………….

iii

Instrucciones de seguridad importantes …………………………………………………………………….

iii

Warnings ………………………………………………………………………………………………………………..

v

Preface ………………………………………………………………………………………………………..

vii

About this Manual ………………………………………………………………………………………………….

vii

Manual Organization ………………………………………………………………………………………………

vii

Product Accessories ………………………………………………………………………………………………

viii

Additional Information and Software …………………………………………………………………………

viii

Chapter 1: Server Board Features ………………………………………………………………….

1

RAID Support ………………………………………………………………………………………………………….

3

SATA Server Board ………………………………………………………………………………………….

3

SAS Server Board ……………………………………………………………………………………………

4

Connector and Component Locations ………………………………………………………………………..

5

Configuration Jumpers ……………………………………………………………………………………………..

7

Back Panel Connectors ……………………………………………………………………………………………

8

Hardware Requirements …………………………………………………………………………………………..

9

Processor ……………………………………………………………………………………………………….

9

Memory …………………………………………………………………………………………………………..

9

Power Supply ………………………………………………………………………………………………..

10

Optional Hardware …………………………………………………………………………………………………

10

Hard Disk Drives …………………………………………………………………………………………….

10

Intel® Local Control Panel ……………………………………………………………………………….

10

Chapter 2: Server Utilities …………………………………………………………………………….

11

Using the BIOS Setup Utility ……………………………………………………………………………………

11

Starting Setup ………………………………………………………………………………………………..

11

If You Cannot Access Setup …………………………………………………………………………….

11

Setup Menus …………………………………………………………………………………………………

11

Upgrading the BIOS ……………………………………………………………………………………………….

13

Preparing for the Upgrade ……………………………………………………………………………….

13

Upgrading the BIOS ……………………………………………………………………………………….

14

Clearing the Password ……………………………………………………………………………………………

15

Chapter 3: Hardware Installations and Upgrades ………………………………………….

17

Before You Begin …………………………………………………………………………………………………..

17

Tools and Supplies Needed …………………………………………………………………………….

17

Intel® Server Board S5000VSA User’s Guide

xi

Installing and Removing Memory …………………………………………………………………………….

17

Installing DIMMs …………………………………………………………………………………………….

17

Removing DIMMs …………………………………………………………………………………………..

19

Installing the Processor …………………………………………………………………………………..

20

Installing the Heat Sink(s) ……………………………………………………………………………….

22

Removing a Processor ……………………………………………………………………………………

23

Replacing the Backup Battery …………………………………………………………………………………

24

Appendix A: Getting Help …………………………………………………………………………….

27

World Wide Web …………………………………………………………………………………………………..

27

Telephone ……………………………………………………………………………………………………………

27

Appendix B: Regulatory and Compliance Information …………………………………..

31

Product Regulatory Compliance ………………………………………………………………………………

31

Product Safety Compliance ……………………………………………………………………………..

31

Certifications / Registrations / Declarations ……………………………………………………….

32

Product Regulatory Compliance Markings …………………………………………………………

32

Electromagnetic Compatibility Notices ……………………………………………………………………..

33

FCC (USA) ……………………………………………………………………………………………………

33

Industry Canada (ICES-003) ……………………………………………………………………………

34

Europe (CE Declaration of Conformity) ……………………………………………………………..

34

Taiwan Declaration of Conformity (BSMI) ………………………………………………………….

34

Korean Compliance (RRL) ………………………………………………………………………………

35

CNCA (CCC-China) ……………………………………………………………………………………….

35

Restriction of Hazardous Substances (RoHS) Compliance …………………………………………

36

End-of-Life / Product Recycling ……………………………………………………………………………….

36

Appendix C: Troubleshooting ………………………………………………………………………

37

Resetting the System …………………………………………………………………………………………….

37

Problems following Initial System Installation …………………………………………………………….

37

First Steps Checklist ………………………………………………………………………………………

38

Hardware Diagnostic Testing ………………………………………………………………………………….

38

Verifying Proper Operation of Key System Lights ……………………………………………….

39

Confirming Loading of the Operating System …………………………………………………….

39

Specific Problems and Corrective Actions ………………………………………………………………..

39

Power Light Does Not Light …………………………………………………………………………….

40

No Characters Appear on Screen …………………………………………………………………….

40

Characters Are Distorted or Incorrect ……………………………………………………………….

41

System Cooling Fans Do Not Rotate Properly ……………………………………………………

41

CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light …………………………

42

Cannot Connect to a Server …………………………………………………………………………….

42

Problems with Network …………………………………………………………………………………..

42

System Boots when Installing PCI Card ……………………………………………………………

43

Problems with Newly Installed Application Software ……………………………………………

43

Problems with Application Software that Ran Correctly Earlier …………………………….

44

xii

Intel® Server Board S5000VSA User’s Guide

Devices are not Recognized under Device Manager (Windows* Operating System) .44

Hard Drive(s) are not Recognized …………………………………………………………………….

44

Bootable CD-ROM Disk Is Not Detected ……………………………………………………………

45

LED Information ……………………………………………………………………………………………..

45

BIOS POST Beep Codes ………………………………………………………………………………..

46

Appendix D: Intel® Server Issue Report Form ……………………………………………….

47

Intel® Server Board S5000VSA User’s Guide

xiii

xiv

Intel® Server Board S5000VSA User’s Guide

List of Tables

Table 1. Additional Information and Software ……………………………………………………………….

viii

Table 2. Server Board Features ……………………………………………………………………………………

2

Table 3. NIC LED Descriptions …………………………………………………………………………………….

8

Table 4. Setup Menu Key Use ……………………………………………………………………………………

12

Table 5.

Product Certification Markings ……………………………………………………………………….

32

Table 6.

Resetting the System ……………………………………………………………………………………

37

Table 7.

LED Information …………………………………………………………………………………………..

45

Table 8.

POST Error Beep Codes ……………………………………………………………………………….

46

Intel® Server Board S5000VSA User’s Guide

xv

xvi

Intel® Server Board S5000VSA User’s Guide

List of Figures

Figure 1. Intel® Server Board S5000VSA……………………………………………………………………….

1

Figure 2. Server Board Connector and Component Locations ………………………………………….

6

Figure 3. Configuration Jumper Descriptions ………………………………………………………………….

7

Figure 4. Back Panel Connectors………………………………………………………………………………….

8

Figure 5. Password Clear Jumper……………………………………………………………………………….

15

Figure 6.

CMOS Clear Jumper……………………………………………………………………………………

16

Figure 7.

Installing Memory ………………………………………………………………………………………..

18

Figure 8.

Lifting the Socket Handle ……………………………………………………………………………..

20

Figure 9.

Open the Load Plate ……………………………………………………………………………………

20

Figure 10. Removing the Shipping Cover …………………………………………………………………….

21

Figure 11.

Installing the Processor………………………………………………………………………………

21

Figure 12.

Removing the Protective Socket Cover ………………………………………………………..

21

Figure 13.

Installing the Heat Sink ………………………………………………………………………………

22

Figure 14.

Replacing the Backup Battery……………………………………………………………………..

25

Intel® Server Board S5000VSA User’s Guide

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Intel® Server Board S5000VSA User’s Guide

Intel S5000VSA User Manual

1 Server Board Features

This chapter briefly describes the main features of the Intel® Server Board S5000VSA. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board.

Figure 1. Intel® Server Board S5000VSA

Table 2 summarizes the features of the server board.

Table 2. Server Board Features

Feature

Description

Processor

Support for up to two Dual-Core Intel® Xeon® processors 5000 sequence

Memory

Entry SATA sku: four DIMM sockets supporting stacked DDR2 533/6671

MHz FBDIMM memory (up to 8 GB of total system memory)

All other board skus: eight DIMM sockets supporting stacked DDR2 533/667

MHz FBDIMM memory (up to 16 GB of total system memory)

Chipset

Intel® 5000V chipset, consisting of:

Intel® 5000V Memory Controller Hub (MCH)

Intel® Enterprise South Bridge (ESB2-E)

Peripheral

External connections:

Interfaces

Stacked PS/2* ports for keyboard and mouse

DB9 Serial A port

Two RJ45 NIC connectors for 10/100/1000 Mb connections

Four USB 2.0 ports

Internal connections:

One USB port header, which supports two USB 2.0 ports

One DH10 Serial B header

Six Serial ATA connectors with embedded RAID 0/1/10 support for

S5000VSASATA and S5000VSASCSI SKUs. Optional RAID 5 support

requires an AXXRAKSW5 RAID key.

Four SAS and two SATA connectors with embedded RAID 0/1/10 support for

S5000VSASAS SKU. Optional RAID 5 support requires an AXXRAKSW5

RAID key.

One ATA-133 connector

SSI-compliant 34-pin, high-density 100-pin, and alternate 50-pin control

panel headers

I/O Controll

National Semiconductor* PC87427 controller

Video

On-board ATI* ES1000 video controller with 16MB external video memory

Hard drive

ATA-133 support: one IDE channel capable of supporting up to two drives

SATA support

SAS support (optional)

LAN

Intel® 82563EB dual port controller for 10/100/1000 Mbit/sec Ethernet LAN

connectivity

Expansion

One 32-bit/33MHz, 5V PCI connector

Capabilities

One full length 64-bit/133MHz PCI-X* connector

One 64-bit/100MHz PCI-X* connector

Two x4 PCI Express* connectors

Fans

Support for up to six system fans and two processor fans

System

Intel® System Management Software

Management

1Although current design supports use of DDR2 667 modules, no memory validation has been performed with the server board due to limited sample availability of these modules.

2

Intel® Server Board S5000VSA User’s Guide

RAID Support

The Intel® Server Board S5000VSA is available in both SATA and SAS models. The SATA model has order code S5000VSASATA. The SAS model has order code S5000VSASAS. The SAS model provides both SAS and SATA support; the SATA model provides only SATA support.

For information on configuring RAID, see the RAID Software Guide that is included on the Intel® Server Deployment Toolkit CD.

SATA Server Board

The Intel® Server Board S5000VSA provides an embedded SATA controller that supports both 1.5 and 3.0 Gbps data transfer rates.

The BIOS Setup utility provides multiple drive configuration options on the Advanced | ATA Controller setup page, some of which affect the ability to configure RAID. The “Onboard SATA Controller” option is enabled by default. When this option is enabled, the “SATA Mode” option can be set to either Legacy or Enhanced. The Legacy and Enhanced modes affect the RAID configuration as follows:

Legacy supports four disk drives and does not provide RAID support.

Enhanced supports six disk drives and is required for RAID configurations.

When the enhanced mode is selected, you can choose to enable or disable “AHCI Mode” or “Configure SATA as RAID”. Intel® Embedded Server RAID Technology II is enabled by the option, “Configure SATA as RAID.” The Intel® Embedded Server RAID Technology II feature provides RAID modes 0, 1, and 10.

For RAID 0, 1, and 10, enclosure management is provided through the SATA_SGPIO connector on the server board when a cable is attached between this connector on the server board and to the backplane I2C interface.

If RAID 5 is desired, the optional Intel® RAID Activation Key AXXRAKSW5 (available post-release) can be installed. To enable RAID 5, this activation key is placed on the SATA_Key connector that is located at the left side of the server board. For information on how to install the Intel® RAID Activation Key AXXRAKSW5 accessory to enable RAID 5, see the documentation that is included with the accessory kit.

Notes: For assistance in navigating through the F2 BIOS Setup utility, see the Intel® Server Board S5000VSA Technical Product Specification.

For information on setting up RAID, see the RAID Software Guide that is included on the Intel® Server Deployment Toolkit CD.

Intel® Server Board S5000VSA User’s Guide

3

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  • Intel S5000VSA — page 1

    Intel ® Ser ver Boar d S5000VSA User’ s Guide A Guide f or T echn ically Qualif ied Assemblers of Intel® Identified Subas semblies/ Produ cts Intel Ord er Number D36977-002 …

  • Intel S5000VSA — page 2

    ii Intel ® Server Board S5000VSA User’ s Guide Disclaimer Information in this document is provided in connection with Intel® products. No license, e xpress or implied, by estoppel or otherwise, to any intellect ual proper ty rights i s granted b y th is document. Except as provided in Inte l’s T er ms and Conditions of Sale for such pro du …

  • Intel S5000VSA — page 3

    Safety Inf ormation Impor tant Safety Instructions Read all caution and safety statements in th is docu ment before performing any of the instructions. See also Intel Server Boards an d Server Chassis Safety Information on the Intel ® Deployment Assistant and/or at http://support.intel.com /support/mo therboards/ server/sb/cs-010770.htm . Wichtige …

  • Intel S5000VSA — page 4

    iv Intel ® Server Board S5000VSA User’ s Guide 重要安全指导 在执行任何指令之前, 请阅读本文档中的所有注意 事项及安全声明。 和/或 http://su pport.intel.com /support/motherbo ards/server/s b/CS-010770.htm 上的 Intel Server Boards and Serv er Chassis Safety Info rmation(《Intel 服务器主板与服务器? …

  • Intel S5000VSA — page 5

    Intel ® Server Board S5000VSA User’s Guide v Wa r n i n g s Heed safety instructions: Before working with yo ur se rver product, whether you are using this gui de or any other resource as a re ference, pay close attention to the safety instructions. Y ou must adhere to the ass embly instructions in this guide to ensure and maintain compliance wi …

  • Intel S5000VSA — page 6

    vi Intel ® Server Board S5000VSA User’ s Guide …

  • Intel S5000VSA — page 7

    Preface About this Manu al Thank you for purchasing and using the Intel ® Server Board S5000VSA. This manual is written for system technici ans who are responsible for troubleshooting, upgrading, and repairing th is server board. This document provi des a brief overview of the features of the board/chassis, a list of accessories or other compone n …

  • Intel S5000VSA — page 8

    viii Intel ® Server Board S5000VSA User’ s Guide Pr oduct Accessories This server board is compatib le with the following Intel ® Server Chassis: • Intel ® Server Chassis SC5299DP • Intel ® Server Chassis SC5299BRP Y ou may need or want to purchase one or mo re of the following accessory items for your server: Processor , memory DIMMs, ha …

  • Intel S5000VSA — page 9

    Intel ® Server Board S5000VSA User’s Guide ix See also the Intel ® Server Deployment T oolkit CD that came with your server board. Hardware (peripheral boards, adapter cards) and operating systems that hav e been te sted with this product T ested HardwareOperating Systems List Chassis that hav e been tested with this prod uct Ref erence Cha ssi …

  • Intel S5000VSA — page 10

    x Intel ® Server Board S5000VSA User’ s Guide …

  • Intel S5000VSA — page 11

    Intel ® Server Board S5000VSA User’s Guide xi Contents Safety Information ……… …………….. ………………………….. …………….. ……………. ………. iii Important Safety Instructions ……………………………………………………………….. …………………. i ii Wichtige Sicherheitshinweise …

  • Intel S5000VSA — page 12

    xii Intel ® Server Board S5000VSA User’ s Guide Installing and Removing Memory ……………………………………………………………. ……………… 17 Installing DIMMs …………………………………………………………………… ………………………. 17 Removing DIMMs ………………………….. …

  • Intel S5000VSA — page 13

    Intel ® Server Board S5000VSA User’s Guide xiii Devices are not Recognized under Device Manager (Windows* Operating System) . 44 Hard Drive(s) are not Recognized …………………….. …………………………………………….. 44 Bootable CD-ROM Disk Is Not Detected ………………………………………………………. …

  • Intel S5000VSA — page 14

    xiv Intel ® Server Board S5000VSA User’ s Guide …

  • Intel S5000VSA — page 15

    Intel ® Server Board S5000VSA User’s Guide xv List of T ables Table 1. Additional Information and Software ……………………………………………………………….viii Table 2. Server Board Features ………………………………….. ………………………………………………. 2 Table 3. NIC LED Descriptions . …

  • Intel S5000VSA — page 16

    xvi Intel ® Server Board S5000VSA User’ s Guide …

  • Intel S5000VSA — page 17

    Intel ® Server Board S5000VSA User’s Guide xvii List of Figures Figure 1. Intel ® Server Board S5000VSA…………………………………………………… …………………. 1 Figure 2. Server Board Connector and Component L ocations …………………………………………. 6 Figure 3. Configuration Jumper Descriptions … …

  • Intel S5000VSA — page 18

    xviii Intel ® Server Board S5000VSA User’ s Guide …

  • Intel S5000VSA — page 19

    1 Ser ver Boar d Features This chapter briefly describes th e main featu res of the Intel ® Server Board S5000VSA. This chapter provides a photograph of the prod uct, a list of the server board features, and diagrams sh owing the location of i mportant components an d connections on th e server board. Figure 1. Intel ® Server Board S5 000VSA …

  • Intel S5000VSA — page 20

    2 Intel ® Server Board S5000VSA User’ s Guide Ta b l e 2 summarizes the features of the server board. 1 Although current design suppor ts use of DDR2 667 modules, no memor y validation has been performed with the ser ver board due to limited sample a vailability of these modules. T able 2. Server Board Features Feature Descrip tion Processor Sup …

  • Intel S5000VSA — page 21

    Intel ® Server Board S5000VSA User’s Guide 3 RAID Suppor t The Intel ® Server Board S5000VSA is available in both SA T A and SAS models. The SA T A model has order code S5000VSASA T A. The SAS mod el has order code S5000VSASAS. The SAS model provides both SAS and SA T A support; the SA T A model provides only SA T A support. For information on …

  • Intel S5000VSA — page 22

    4 Intel ® Server Board S5000VSA User’ s Guide SAS Server Board In addition to the SA T A features described ab ove, SAS models of the server board (order code S5000VSASAS) also have a dual-mod e 4-port Serial Attached SCSI (SAS) controller that supports both SA S and SA T A hard disk drives. This controller is capable of data transfer rates of u …

  • Intel S5000VSA — page 23

    Intel ® Server Board S5000VSA User’s Guide 5 Connector and Component Locations AF000173 A C D B E F I H G MM OO NN QQ RR TT UU SS LL KK JJ II HH GG PP N J K L M R O P Q S FF DD BB CC Z Y V U T AA X EE W …

  • Intel S5000VSA — page 24

    6 Intel ® Server Board S5000VSA User’ s Guide Figure 2. Server Boar d Connector and Component Locations A. PCI 32/33 Slot 1 B. PCIe* x4 Slot 3 C . PCI-X* 64/133 Slot 4 D . PCI-X 64/100 Slot 5 E. PCIe x4 Slot 6 F . Back P anel I/O P o r ts G. Diagnostic LEDs H. System ID LED I. System Status LED J. System F an 6 K. System F an 5 L. Main P ower Co …

  • Intel S5000VSA — page 25

    Intel ® Server Board S5000VSA User’s Guide 7 Configuration J umper s Figure 3. Configuration J umper Descriptions Jumper Name Jumper Purpose CMOS Clear If pins 2-3 are jumpered, the CMOS se ttings will be cleared on the next reset. These pins should be ju mpered on 1-2 for normal operation. P assw ord Clear If pins 2-3 are jumpered, administrato …

  • Intel S5000VSA — page 26

    8 Intel ® Server Board S5000VSA User’ s Guide Bac k P anel Connector s Figure 4. Bac k Pane l Connectors The NIC LEDs at the right and left of e ach NIC provide the following information. A. Mouse B. Serial Port B C. NIC 1 (10/100/100 0 Mb) D . NIC 2 (10 /100/1000 Mb) E. USB 2-3 F . USB 0-1 G. Video H. K eyboard T able 3. NIC LED Descriptions LE …

  • Intel S5000VSA — page 27

    Intel ® Server Board S5000VSA User’s Guide 9 Har d ware Requirements T o avoid integration d ifficulties and possibl e board damage, your system must meet the requirements outlined below . For a list of qualified components, see the links under «Additional Information and Software.» Pr ocessor One or two Dual-Core Intel ® Xeon ® proc …

  • Intel S5000VSA — page 28

    10 Intel ® Server Board S5000VSA User’ s Guide In a mirrored system, the maxi mum usable memory is one-half of the installed memory , with a minimum of four DIMMs installed. Sinc e the data is duplicat ed across D IMMs, it means that up to one-half of the installed DIMMs are actively in use a t any one time. The remaining DIMMs are used for mirr …

  • Intel S5000VSA — page 29

    2 Ser ver Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defau lts. Y ou can run BIOS Se tup with or without an operating system being present. See “Additional Information and Software” for a link to the Intel ® S5000 Server Board Family Data Sheet wher …

  • Intel S5000VSA — page 30

    12 Intel ® Server Board S5000VSA User’ s Guide “Setup Menu Key Use” describes the keyboard commands you can use in the BIOS Setup menus. T able 4. S etu p M enu Key U se Ke y to Press Description <F1> Pressing <F1> on an y menu inv okes the general help window . Left and r ight arrows The left and r ight arrow keys are used to mo …

  • Intel S5000VSA — page 31

    Intel ® Server Board S5000VSA User’s Guide 13 Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in fl ash me mory . The code and data in the upgrade file in clude the following: • On-board system BIOS, in cluding the recovery code , BIOS Setup Utility , and strings. • On-board video BIOS, and o ther option ROMs for device …

  • Intel S5000VSA — page 32

    14 Intel ® Server Board S5000VSA User’ s Guide Obtaining the Upgr ade Download the BIOS image file to a temporary folder on your hard drive or a USB flash device. See “Additional Information and Software” for a link to the update software. Note: Review the instructions and r elease notes that ar e pr ovided in the r eadme file distributed wi …

  • Intel S5000VSA — page 33

    Intel ® Server Board S5000VSA User’s Guide 15 Clearing the P assw ord If the user or administrator password(s) is lost or for gotten, moving the password clear jumper into the «clear» posit i on clears both passwords. Th e password clea r jumper must be restored to its original position befo re a ne w password(s) can be set. 1. Power d …

  • Intel S5000VSA — page 34

    16 Intel ® Server Board S5000VSA User’ s Guide Clearing the CMOS If you are not able to access the BIOS setup sc reens, the CMOS Clear jumper will need to be used to reset the configuration RAM. 1. Power down the system an d disc onnect the AC power . 2. Open the se rver . 3. Move the jumper (J1J1) from the normal operation position, CMOS Clear …

  • Intel S5000VSA — page 35

    3 Har d ware Installations and Upgrades Bef ore Y o u Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual. T ools and Supplies Needed • Phillips* (cross head) screwdriver (#1 bit and #2 bit) • Needle nosed pliers • Antistatic wrist strap and co nductive foam pad (r …

  • Intel S5000VSA — page 36

    18 “Intel ® Ser ver Board S5000VSA User’ s Guide” Figure 7. Installing Memory 6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position. 7. Holding the DIMM by the edges, re move it from its anti-static package. 8. Position the DIMM above the socket. Alig n the notch on the bottom edge of the DIMM wit …

  • Intel S5000VSA — page 37

    “Intel ® Ser v er Board S5000VSA User’ s Guide” 19 1 1. Repla ce the server’s cove r and reco nnect the AC power cord. See the documentation that came with your server chassis for in structions on installing the server’s cover . Remo ving DIMMs T o remove a DIMM, follow these steps: 1. Observe the safety and ESD precautions in “S …

  • Intel S5000VSA — page 38

    20 “Intel ® Ser ver Board S5000VSA User’ s Guide” Installing the Pr ocessor T o install a processor , follow these instructions: 1. Observe the safety and ESD prec autions in “Safety Information” . 2. Turn of f all peripheral devices co nnec ted to the server . T urn off the server . 3. Disconnect the AC power cord from the server . 4. R …

  • Intel S5000VSA — page 39

    “Intel ® Ser v er Board S5000VSA User’ s Guide” 21 7. T ake the processor ou t of the box and remove the prote ctive shipping cover (see Figure 10 ). Figure 10. Remov ing the Shipping Cover 8. Orient the processor with the socket so that the proc essor cutouts match the socket notches. Install the processor as shown in Figure 11 . Figure 11. …

  • Intel S5000VSA — page 40

    22 “Intel ® Ser ver Board S5000VSA User’ s Guide” Installing the Heat Sink(s) The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you unpack the heat sink so you do not damage the TIM. 1. Set the heat sink over the processor, linin g up the four captive screws with the four posts surrounding the p …

  • Intel S5000VSA — page 41

    “Intel ® Ser v er Board S5000VSA User’ s Guide” 23 Remo ving a Processor 1. Observe the safety and ESD precautions in “Safety Information” . 2. T urn off all peripheral devices connected to the server . Turn of f the server . 3. Remove the AC power cord from the server . 4. Remove the server’s cover . See the documentation that came …

  • Intel S5000VSA — page 42

    24 “Intel ® Ser ver Board S5000VSA User’ s Guide” Replacing the Bac kup Batter y The lithium batte ry on the server board pow ers the R TC for up to 10 ye ars in the absence of power . When the battery st arts to weaken, it loses voltage , and the server settings stored in CMOS RAM in the R TC (for example, the date and time) may be wrong. C …

  • Intel S5000VSA — page 43

    “Intel ® Ser v er Board S5000VSA User’ s Guide” 25 1. Observe the safety and ESD precautions in “Safety Information” . 2. T urn off all peripheral devices connected to the server . Turn of f the server . 3. Disconnect the AC powe r cord from the server . 4. Remove the server’s cover and locate the battery . See the documentation tha …

  • Intel S5000VSA — page 44

    26 “Intel ® Ser ver Board S5000VSA User’ s Guide” …

  • Intel S5000VSA — page 45

    Appendix A: Getting Help Wo r l d W i d e W e b http://support.intel.com/suppor t/motherboards/server/S5000VSA . T elephone All calls are billed US $25.00 per incident, levi ed in local currency at the applicable credit card exchange rate plus applicable ta xes. (Inte l reserves the right to change the pricing for telephone support at any time with …

  • Intel S5000VSA — page 46

    28 Intel ® Server Board S5000VSA User’ s Guide In Asia-P acific Region Australia …. 1800 649931 Cambodia .. 63 2 636 9797 (via Philippin es) China ……… 800 820 1 100 (toll-free) ………………. . 8 621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India ……….. 0006517 2 68303634 (manual toll-free. Y ou need an IDD-equipped te …

  • Intel S5000VSA — page 47

    Intel ® Server Board S5000VSA User’s Guide 29 Colombia … Contact A T&T USA at 01 800 91 1 0010. Once connected, dial 800 843 4481 Costa Rica . Contact A T&T USA at 0 800 0 1 14 1 14. Once connected, dial 800 84 3 4481 Ecuador (Andimate) …. Contact A T&T USA at 1 999 1 19. Once connected, dial 800 843 4 481 (Pacifictel) ….. Cont …

  • Intel S5000VSA — page 48

    30 Intel ® Server Board S5000VSA User’ s Guide …

  • Intel S5000VSA — page 49

    Appendix B: Regulator y and Compliance Inf ormation Pr oduct Regulator y Compliance Pr oduct Safety Compliance The Intel ® Server Board S5000VSA complies with the following safety requirements: • UL60950 — CSA 60950 (USA / Canada) • EN60950 (Eur op e) • IEC60950 (In ternational) • CB Certificate & Report, IEC609 50 (repo rt to include …

  • Intel S5000VSA — page 50

    32 Intel ® Server Board S5000VSA User’ s Guide • GOST R 50628-95 Immunit y -Listed on one System License (Russia) • Belarus License — Listed on one System License (Belarus) • RRL MIC Notice No. 1997-41 (EMC) & 1997-42 (EMI) (Korea) Cer tifications / Registrations / Dec larations • UL Certification (US/Canada) • CE Declaration of Co …

  • Intel S5000VSA — page 51

    Intel ® Server Board S5000VSA User’s Guide 33 Electr omagnetic Compatibility Notices FCC (USA) This device complies with Part 15 of the FCC Rules. Operatio n is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, incl ud ing interference that m ay …

  • Intel S5000VSA — page 52

    34 Intel ® Server Board S5000VSA User’ s Guide • Connect the equipment to an outlet on a ci rcuit other than the one to which the receiver is connected. • Consult the deal er or an experienced radio/TV technician for help. Any changes or modifications not expressly ap proved by the grantee of th is device could void the user’s authority …

  • Intel S5000VSA — page 53

    Intel ® Server Board S5000VSA User’s Guide 35 K orean Compliance (RRL) English translation of the notice above: 1. T ype of Equipment (Model Name): On License and Product 2. Certification No.: On RRL certificat e. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Ref …

  • Intel S5000VSA — page 54

    36 Intel ® Server Board S5000VSA User’ s Guide Restriction of Hazar dous Substances (RoHS) Compliance Intel has a system in place to restrict the us e of banned substances in accordance with the European Directive 2002/95/EC. Compliance is based on declaration that materials banned in the RoHS Directiv e are either (1) below all ap plicable subs …

  • Intel S5000VSA — page 55

    Appendix C: T roub leshooting This chapter helps you identify and solve problems that mi ght occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), an d the hot-swap controller (HSC). See “Additional Infor …

  • Intel S5000VSA — page 56

    38 Intel ® Server Board S5000VSA User’ s Guide Fir st Steps Checklist • Is AC power available at the wal l outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source. • Are all cables correctly connected a nd secured? • Are the processors fully seated in their sockets on the server …

  • Intel S5000VSA — page 57

    Intel ® Server Board S5000VSA User’s Guide 39 3. Make sure your vid eo d isplay monitor and ke yboard are correctly conn ected to the system. T urn on the video mo nitor . Set its brightness and contrast controls to at least two thirds of their maximum rang es (s ee the document ation supplied with your video display monitor). 4. If the operatin …

  • Intel S5000VSA — page 58

    40 Intel ® Server Board S5000VSA User’ s Guide T ry the solutions below in the order given. If you cannot correct the problem, conta ct your service representative or authorized dealer for he lp. P ower Light Does Not Light Check the following: • Did you press the power-on button? • Is the system operating normally? If so, the power LED migh …

  • Intel S5000VSA — page 59

    Intel ® Server Board S5000VSA User’s Guide 41 • Make sure the memory DIMMs have been populated accordin g to the system requirements. • Remove the memory DIMMs and re-seat them. • Make sure the processor(s) comply with the system requirements. • Make sure the processor(s) have been populated according to the system requirements. • Remo …

  • Intel S5000VSA — page 60

    42 Intel ® Server Board S5000VSA User’ s Guide • Are the fan power connectors proper ly connected to the server board? • Is the cable from the control panel board connected to the both the control panel board and to the server board? • Are the power supply cables properl y connected to the server board? • Are there any shorted wires caus …

  • Intel S5000VSA — page 61

    Intel ® Server Board S5000VSA User’s Guide 43 Diagnostics pass b ut the connection f ails • Make sure the network ca ble is securely attached. • Make sure you specify the correct frame type in your NET .CFG file. • The controller stopped working when an add-in adapter was installed. • Make sure the cable is connected to th e port from th …

  • Intel S5000VSA — page 62

    44 Intel ® Server Board S5000VSA User’ s Guide • Use only an authorized copy . Unau thorized copies often do not work. • If you are running the software from a CD-R OM or DVD-ROM, try a different disk. • Make sure the correct device drivers installed. If the problems persist, contact the software vendor’s customer service representati …

  • Intel S5000VSA — page 63

    Intel ® Server Board S5000VSA User’s Guide 45 • Make sure the drive is compatible. See “Additional Information and Software” for a link to the tested drives. • Make sure you have not exceeded the power budget for the server . See “Additional Information and Software” for a link to software to check your power budget. • If using SCS …

  • Intel S5000VSA — page 64

    46 Intel ® Server Board S5000VSA User’ s Guide BIOS POST Beep Codes The table below lists the POST error beep code s. Prior to syst em video initialization, the BIOS uses these beep codes to inform users of error conditio ns. Please note that not all error conditions are suppor ted by BIOS beep codes. T able 8. POST Error Beep Codes Number of Be …

  • Intel S5000VSA — page 65

    Appendix D: Intel ® Serv er Issue Repor t Form Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboar ds/s erver/S5000SV A/. For the fastest service, please submit your form via the Internet. Date Submitted: ______ ______________ ________________________ ___________ Company Name: _ …

  • Intel S5000VSA — page 66

    48 Intel ® Server Board S5000VSA User’ s Guide DIMM Configuration DIMM A1 MB and V endor / part number: ______________ ____________________ DIMM A2 MB and V endor / part number: ______________ ____________________ DIMM A3 MB and V endor / part number: ______________ ____________________ DIMM A4 MB and V endor / part number: ______________ ______ …

  • Intel S5000VSA — page 67

    Intel ® Server Board S5000VSA User’s Guide 49 Hard Driv e Inf or mation Management Inf or mation On-Board Platform Instrumentatio n only _____________ _____________________ _ Intel ® System Management ____________________ ____________________ ______ Control P anel Info r mation S tandard Control Panel ___________ __________________ ____________ …

  • Intel S5000VSA — page 68

    50 Intel ® Server Board S5000VSA User’ s Guide Complete Prob lem Descr iption In the space below , provide a complete description of the steps used to reproduce the problem or a comp lete description of w here the problem can be found. Please also include any details on troubleshooting already done. __________ ________________ __________________ …

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