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Manuals and User Guides for Lexmark MX410de. We have 11 Lexmark MX410de manuals available for free PDF download: Service Manual, User Manual, Compatibility Manual, Manual, Technical Reference, Quick Manual

Lexmark MX410de Service Manual

Lexmark MX410de Service Manual (421 pages)

Lexmark Machine Type 7015-270, -470, -6xx Printers Service Manual

Brand: Lexmark
|
Category: Printer
|
Size: 30.69 MB

Table of Contents
  • Table of Contents

    3

    • Service Manual

      1

    • Product Information

      2

    • Edition Notice

      2

      • November

        2

      • Table of Contents

        3

    • Notices and Safety Information

      15

      • Laser Notices

        15

      • Safety

        18

    • Preface

      23

      • Service Manual Conventions

        23

    • General Information

      25

      • Media Guidelines

        25

        • Paper Guidelines

          25

        • Moisture Content

          26

      • Unacceptable Paper

        26

      • Selecting Paper

        27

        • Selecting Preprinted Forms and Letterhead

          27

        • Storing Paper

          27

        • Using Recycled Paper and Other Office Papers

          28

        • Using Specialty Media

          28

        • Supported Paper Sizes, Types, and Weights

          30

        • Supported Paper Types and Weights

          32

      • Data Security Notice

        33

      • Tools Required for Service

        34

    • Diagnostic Information

      35

      • Troubleshooting Overview

        35

        • Performing the Initial Troubleshooting Check

          35

        • Power-On Reset (POR) Sequence

          36

        • Using Safe Mode

          36

      • Fixing Print Quality Issues

        37

        • Initial Print Quality Check

          37

        • Gray Background or Toner Fog on Prints

          38

        • Repeating Defects

          39

        • Printer Is Printing Blank Pages

          39

        • Printer Is Printing Solid Black Pages

          40

        • Shadow Images Appear on Prints

          40

        • Skewed Print

          41

        • Streaked Horizontal or Vertical Lines Appear on Prints

          43

        • Toner Rubs off

          44

        • Toner Specks Appear on Prints

          45

      • Paper Jams

        45

        • Avoiding Jams

          46

        • Understanding Jam Messages and Locations

          47

        • 200 Paper Jams

          48

        • Main Drive Motor Control Jam Service Check

          55

        • 202 Paper Jams

          56

        • X]‑Page Jam, Clear Standard Bin. [20Y.XX

          57

        • 23Y Paper Jams

          60

        • 24Y Paper Jams

          62

        • X]‑Page Jam, Open Tray [X]. [24Y.XX

          62

        • 25Y Paper Jams

          71

          • X]‑Page Jam, Clear Manual Feeder. [25Y.XX

            71

          • Mpf Service Check

            73

        • 28Y Paper Jams

          74

        • 29Y.XX Paper Jams

          75

      • Understanding Printer Messages

        76

        • Cartridge Low [88.Xy]

          76

        • Cartridge Nearly Low [88.Xy]

          76

        • Cartridge very Low, [X] Estimated Pages Remain [88.Xy]

          76

        • Change [Paper Source] to [Custom String] Load [Paper Orientation]

          76

        • Change [Paper Source] to [Custom Type Name] Load [Orientation]

          76

        • Change [Paper Source] to [Paper Size] Load [Orientation]

          77

        • Change [Paper Source] to [Paper Type] [Paper Size] Load [Orientation]

          77

        • Close Flatbed Cover and Load Originals if Restarting Job [2Yy.XX]

          77

        • Close Door

          77

        • Configuration Change, some Held Jobs Were Not Restored [57]

          77

        • Complex Page, some Data May Not Have Printed [39]

          78

        • Defective Flash Detected [51]

          78

        • Disk Must be Formatted for Use in this Device

          78

        • Error Reading USB Drive. Remove USB

          78

        • Error Reading USB Hub. Remove Hub

          78

        • Fax Partition Inoperative. Contact System Administrator

          78

        • Fax Server ‘To Format’ Not Set Up. Contact System Administrator

          79

        • Fax Station Name Not Set Up. Contact System Administrator

          79

        • Fax Station Number Not Set Up. Contact System Administrator

          79

        • Imaging Unit Low [84.Xy]

          79

        • Imaging Unit Nearly Low [84.Xy]

          79

        • Imaging Unit very Low, [X] Estimated Pages Remain [84.Xy]

          79

        • Incorrect Paper Size, Open [Paper Source] [34]

          80

        • Insufficient Memory, some Held Jobs Were Deleted [37]

          80

        • Insufficient Memory, some Held Jobs will Not be Restored [37]

          80

        • Insufficient Memory for Flash Memory Defragment Operation [37]

          80

        • Insufficient Memory to Collate Job [37]

          80

        • Insufficient Memory to Support Resource Save Feature [35]

          81

        • Load Manual Feeder with [Custom String] [Paper Orientation]

          81

        • Load Manual Feeder with [Custom Type Name] [Paper Orientation]

          81

        • Load Manual Feeder with [Paper Size] [Paper Orientation]

          81

        • Load Manual Feeder with [Paper Type] [Paper Size] [Paper Orientation]

          82

        • Load [Paper Source] with [Custom String] [Paper Orientation]

          82

        • Load [Paper Source] with [Custom Type Name] [Paper Orientation]

          82

        • Load [Paper Source] with [Paper Size] [Paper Orientation]

          82

        • Load [Paper Source] with [Paper Type] [Paper Size] [Paper Orientation]

          83

        • Maintenance Kit Low [80.Xy]

          83

        • Maintenance Kit Nearly Low [80.Xy]

          83

        • Maintenance Kit very Low, [X] Estimated Pages Remain [80.Xy]

          83

        • Memory Full [38]

          83

        • Memory Full, Cannot Print Faxes

          83

        • Memory Full, Cannot Send Faxes

          84

        • Network [X] Software Error [54]

          84

        • No Analog Phone Line Connected to Modem, Fax Is Disabled

          84

        • Non-Lexmark [Supply Type], See User’s Guide [33.Xy]

          84

        • Not Enough Free Space in Flash Memory for Resources [52]

          85

        • Printer Had to Restart. Last Job May be Incomplete

          85

        • Reinstall Defective or Unresponsive Cartridge [31.Xy]

          85

        • Reinstall Missing or Unresponsive Cartridge [31.Xy]

          85

        • Remove Paper from Standard Output bin

          85

        • Replace All Originals if Restarting Job

          85

        • Replace Cartridge, 0 Estimated Pages Remain [88.Xy]

          86

        • Replace Cartridge, Printer Region Mismatch [42.Xy]

          86

        • Replace Defective Imaging Unit [31.Xy]

          86

        • Replace Jammed Originals if Restarting Job

          87

        • Replace Imaging Unit, 0 Estimated Pages Remain [84.Xy]

          87

        • Replace Maintenance Kit, 0 Estimated Pages Remain [80.Xy]

          87

        • Reinstall Missing or Unresponsive Imaging Unit [31.Xy]

          87

        • Replace Unsupported Cartridge [32.Xy]

          87

        • Replace Unsupported Imaging Unit [32.Xy]

          88

        • Restore Held Jobs

          88

        • Scanner Automatic Feeder Cover Open

          88

        • Scanner Disabled by Admin [840.01]

          88

        • Scanner Disabled. Contact System Administrator if Problem Persists. [840.02]

          88

        • Scanner Jam, Remove All Originals from the Scanner [2Yy.XX]

          88

        • Scanner Jam, Remove Jammed Originals from the Scanner [2Yy.XX]

          88

        • Serial Option [X] Error [54]

          89

        • SMTP Server Not Set Up. Contact System Administrator

          89

        • Some Held Jobs Were Not Restored

          89

        • Standard Network Software Error [54]

          89

        • Standard USB Port Disabled [56]

          89

        • Supply Needed to Complete Job

          90

        • Too Many Flash Options Installed [58]

          90

        • Too Many Trays Attached [58]

          90

        • Unformatted Flash Detected [53]

          90

        • Weblink Server Not Set Up. Contact System Administrator

          90

      • User Attendance Messages (0-99.99)

        91

        • Toner Cartridge Smart Chip Contact Service Check

          93

        • Imaging Unit Smart Chip Contact Service Check

          93

        • Media Size Mismatch Service Check

          94

        • Printer/Cartridge Mismatch Service Check

          95

        • Insufficient Memory Service Check

          95

      • Printer Hardware Errors

        95

        • Printer Hardware Errors

          96

        • 1Xx Error Messages

          97

        • 111.XX LSU Service Check

          100

        • Fuser Service Check

          100

        • LVPS Service Check

          101

        • Toner Density Sensor Service Check

          101

        • CTLS Service Check

          102

        • Main Drive Gearbox Service Check

          102

        • ACM Service Check

          103

        • Cartridge Gearbox Service Check

          103

        • 171.XX Cooling Fan Service Check

          104

        • Tray 1 Pick/Lift Motor Gearbox Service Check

          104

        • 9Xx Error Messages

          105

        • System Software Error Service Check

          105

        • System Software Error Service Check

          108

        • NVRAM Mismatch Failure Service Check

          112

        • Base Printer Symptoms

          114

        • Control Panel Service Check

          114

        • Dead Machine Service Check

          114

        • Controller Board Service Check

          115

        • Control Panel Service Check

          116

        • Control Panel Button Service Check

          117

        • USB Print Service Check

          118

        • Front Door Not Closed Service Check

          119

        • Network Service Check

          120

      • Input Option Hardware Errors

        122

        • 3Xx Error Messages

          122

          • Option Tray Pick/Lift Motor Service Check

            122

          • Option Tray Separator/Passthrough Motor Service Check

            122

          • Option Tray ACM Motor Service

            123

        • Option Tray Pick/Lift Motor Service Check

          124

        • Option Tray Separator/Passthrough Motor Service Check

          124

        • Option Tray ACM Motor Service Check

          125

        • Option Tray Controller Card Service Check

          125

      • Adf/Scanner Hardware Errors

        126

        • 8Xx Service Error Messages

          126

        • Scanner Disabled Error Service Check

          127

        • ADF Service Check

          128

        • Scan/Fax/Copy Symptoms

          129

        • Black or Blank Page Copy Service Check

          130

        • CCD Service Check

          131

        • Flatbed Motor Service Check

          131

        • Flatbed Home Position Service Check

          132

        • Flatbed Legal Scan Service Check

          132

        • ADF Cover Open Service Check

          133

        • ADF Streak Service Check

          134

        • ADF Paper Jam Service Check

          134

        • ADF Feed Errors Service Check

          136

        • ADF Duplex Service Check

          137

        • Modem/Fax Card Service Check

          138

        • Fax Reception Service Check

          139

        • Fax Transmission Service Check

          141

        • Fax Error Log Codes

          143

        • Escalating a Fax Issue to Second-Level Support

          147

    • Service Menus

      149

      • Understanding the Control Panel and Menus (Mx310Dn)

        149

        • Using the Printer Control Panel

          149

        • Understanding the Colors of the Indicator and Sleep Button Lights

          150

      • Understanding the Control Panel and Menus (MX410, MX510, and MX511)

        150

        • Using the Printer Control Panel

          150

        • Understanding the Colors of the Indicator and Sleep Button Lights

          151

        • Understanding the Home Screen

          151

        • Using the Touch-Screen Buttons

          153

      • Menus List

        154

      • Diagnostics Menu

        155

        • Entering the Diagnostics Menu

          155

        • Registration

          155

        • Scanner Calibration

          155

          • Registration

            156

          • Scanner Calibration

            156

        • Print Tests

          156

        • Print Quality Pages

          156

        • Hardware Tests

          157

        • Panel Test

          157

      • Button Test

        157

      • Dram Test

        157

      • Serial Wrap Test

        158

        • Duplex Tests

          159

      • Quick Test

        159

      • Duplex Tests

        160

      • Top Margin

        160

      • Left Margin

        160

        • Input Tray Tests

          161

        • Output bin Tests

          162

        • Base Sensor Test

          163

        • Device Tests

          163

        • Printer Setup

          164

      • Disk Test/Clean

        164

      • Flash Test

        164

      • Printed Page Count

        165

      • Permanent Page Count

        165

        • Ep Setup

          166

      • Ep Defaults

        166

      • Transfer Adjust

        166

      • Print Contrast

        166

      • Ep Setup

        167

      • Gap Adjust

        167

        • Reports

          168

        • Event Log

          168

        • Event Log

          169

        • Scanner Tests

          169

          • Asic Test

            169

          • Scanner Tests

            170

        • Feed Test

          170

        • Sensor Tests

          170

        • Scanner Tests

          171

        • Exit Diags

          173

        • Scanner Tests

          173

      • Configuration Menu

        174

        • Entering the Configuration Menu

          174

        • Reset ADF Maintenance Kit Counter

          174

        • Maintenance Counter Value

          174

        • Reset Maintenance Counter

          174

        • Print Quality Pages

          175

        • Reports

          175

        • Panel Menus

          175

        • PPDS Emulation

          176

        • Download Emuls

          176

        • Safe Mode

          176

        • Factory Defaults

          176

        • Energy Conserve

          176

        • Fax Low Power Support

          177

        • Min Copy Memory

          177

        • Num Pad Job Assist

          177

        • Format Fax Storage

          177

        • ADF Edge Erase

          178

        • Flatbed Edge Erase

          178

        • Scanner Manual Registration

          178

        • Disable Scanner

          179

        • Paper Prompts

          180

        • Envelope Prompts

          180

        • Action for Prompts

          180

        • Jobs on Disk

          181

        • Disk Encryption

          181

        • Erase All Information on Disk

          182

        • Wipe All Settings

          182

        • Font Density

          182

        • Font Sharpening

          182

        • Reduced Curl

          182

        • Require Standby

          182

        • A5 Loading

          183

        • UI Automation

          183

        • LES Applications

          183

        • Key Repeat Initial Delay

          184

        • Key Repeat Rate

          184

        • Clear Supply Usage History

          184

        • Clear Custom Status

          184

        • USB Speed

          185

        • Automatically Display Error Screens

          185

        • USB Pnp

          185

      • Entering Invalid Engine Mode

        185

      • Entering Recovery Mode

        186

      • Accessing the Network SE Menu

        186

      • Service Engineer Menu

        186

        • Accessing the Service Engineer (SE) Menu

          186

        • Service Engineer (SE) Menu

          186

        • Fax Service Engineer (SE) Menu

          187

    • Repair Information

      189

      • Removal Precautions

        189

        • Data Security Notice

          189

        • Handling ESD-Sensitive Parts

          190

        • Controller Board/Control Panel Replacement

          190

        • Esf Solutions Backup

          191

        • Ribbon Cable Connectors

          192

          • Zero Insertion Force (ZIF) Connectors

            192

          • Horizontal Top Contact Connector

            193

          • Horizontal Bottom Contact Connector

            196

          • Vertical Mount Contact Connector

            199

          • Horizontal Sliding Contact Connector

            202

          • Low Insertion Force (LIF) Connector

            205

        • Printhead Assembly Adjustments

          206

      • Removal Procedures

        209

      • Left Side Removals

        209

        • Left Cover Removal

          209

        • Main Drive Gearbox Removal

          211

        • MPF Solenoid Removal

          213

        • MPF Gearbox Removal

          215

        • Reverse Solenoid Removal

          218

        • ACM Clutch Removal (MX310, MX410)

          219

        • Cartridge Gearbox Removal

          224

        • Duplex Gear Assembly Removal

          224

      • Right Side Removals

        226

        • Right Cover Removal

          226

        • Memory Access Door Removal

          229

        • Tray Present Sensor Removal

          229

        • Cooling Fan Removal

          230

        • Controller Board Removal

          231

        • Controller Board Shield Removal

          234

        • Upper Shield Removal

          236

        • Toner Cartridge Smart Chip Contact Removal

          236

        • Modem Removal

          238

      • Front Removals

        240

        • Left Front Mount Removal

          240

        • Right Front Mount Removal

          241

        • Transfer Roll Removal

          243

        • Cartridge Plunger Removal

          244

        • Name Plate Cover Removal

          246

        • Front bin Cover Removal

          248

        • Control Panel Assembly Removal

          249

        • UICC Removal

          252

        • UICC (MX310) Removal

          252

        • UICC Shield Removal

          253

        • USB Cable Bracket Removal

          254

        • Speaker Removal

          254

        • Control Panel Cover Removal

          255

        • Display Removal (MX410, Mx51X)

          256

        • Display (MX310) Removal

          258

        • Light Tube Removal

          258

        • Keypad Assembly Removal

          260

        • MPF Tray Removal

          260

        • MPF Pick Roller Cover Removal

          263

        • MPF Pick Roller Removal

          263

        • Bail Removal

          264

        • Jam Access Cover Removal

          264

        • Front Access Cover Removal

          265

        • Front Door Sensor Removal

          267

        • Front Input Guide Removal

          267

        • Separator Pad Removal

          269

      • Bottom Removals

        272

        • Power Supply Removal

          272

        • Power Supply Shield Removal

          273

        • Duplex Removal

          274

        • Duplex Sensor and Input Sensor Removal

          275

        • Duplex Sensor and Input Sensor (MX310, MX410) Removal

          278

        • Index Sensor Removal

          279

        • Media Present Sensor Removal

          280

        • Toner Density Sensor Removal

          282

        • Trailing Edge Sensor Removal

          282

        • Trailing Edge Sensor (MX310, MX410) Removal

          283

        • ACM Assembly Removal

          288

        • ACM Assembly (MX310, MX410) Removal

          294

        • Pick/Lift Motor Gearbox Removal

          297

        • Tray Guide Removal

          298

      • Rear Side Removals

        300

        • Dust Cover Removal

          300

        • Rear Exit Door Removal

          301

        • Rear Cover Removal

          302

        • Narrow Media/Bin Full Sensor Removal

          302

        • Redrive Assembly Removal

          304

        • Fuser Removal

          305

      • Top Side Removals

        307

        • Top Cover Assembly Removal

          307

        • Bin Extender Removal

          308

        • Laser Scanning Unit (LSU) Removal

          309

        • Removal Procedure

          310

      • Adf/Scanner Removals

        311

        • ADF Separator Pad Removal

          311

        • ADF Separator Roll Removal

          312

        • Flatbed Cushion Removal

          314

        • Scanner Front Cover Removal

          315

        • Scanner Rear Cover Removal

          315

        • ADF Input Tray Removal

          316

        • ADF Unit Removal

          316

        • Scanner Assembly Removal

          319

        • ADF Top Cover Assembly

          323

        • ADF Unit Removal

          325

        • ADF Cable Removal

          325

        • USB Cable Removal

          325

        • USB Wireless Cable Removal

          326

        • Scanner Front Cover Removal

          326

        • ADF Hinge Removal

          328

        • Flatbed Assembly Removal

          328

        • Control Panel Ribbon Cable Removal

          328

        • Speaker Cable Removal

          329

        • Cave Light Cable Removal

          331

        • Restraint Pad Removal

          332

      • 250/550-Sheet Option Tray Removals

        333

        • Pick Roller Removal

          333

        • Separator Roll Assembly Removal

          333

        • ACM Assembly Removal

          335

    • Component Locations

      339

      • Exterior Locations

        339

        • Front View

          339

        • Rear View

          340

      • Connectors

        341

        • Controller Board

          341

        • Power Supply

          347

    • Maintenance

      349

      • Inspection Guide

        349

      • Scheduled Maintenance

        350

        • Maintenance Kits

          350

        • Resetting the Maintenance Counter

          351

      • Lubrication Specification

        351

      • Cleaning the Printer

        351

      • Cleaning the Scanner Glass

        352

    • Parts Catalog

      354

      • Legend

        354

      • Assembly 1: Covers

        355

      • Assembly 2: Imaging

        357

      • Assembly 3: Control Panel (Mx41X, Mx51X)

        361

      • Assembly 4: Control Panel (Mx31X)

        363

      • Assembly 5: Electronics 1

        365

      • Assembly 5: Electronics

        366

      • Assembly 6: Electronics 2

        367

      • Assembly 7: Frame

        369

      • Assembly 8: Option Trays

        371

      • Assembly 9: Maintenance Kits

        373

      • Assembly 10: Power Cords

        375

      • Assembly 11: Miscellaneous

        377

    • Appendix A: Printer Specifications

      379

      • Electrical Specifications

        379

      • Operating Clearances

        379

      • Acoustics

        379

      • Operating Environment

        380

      • Scanner Specifications

        381

      • Fax Specifications

        382

    • Appendix B: Options and Features

      383

      • Available Internal Options

        383

      • Media Handling Options

        383

    • Appendix C: Theory of Operation

      385

      • POR Sequence

        385

      • Printer Control

        385

      • Paper Path Information

        385

        • Input Tray

          385

        • Multipurpose Feeder (MPF)

          386

        • Simplex Printing

          386

        • Duplex Printing

          387

      • Media Handling Components

        387

        • Main Drive Gearbox

          387

        • Autocompensator Mechanism (ACM)

          388

      • Key Components

        388

        • Sensors

          388

          • Trailing Edge Sensor

            388

          • Media Present Sensor

            388

        • Other Key Components

          389

      • Tray Present Sensor

        389

      • Toner Density Sensor

        389

      • Electrophotographic Process (EP Process)

        390

      • ADF Theory

        394

        • ADF Theory of Operation

          394

    • Appendix D: Acronyms

      397

      • Acronyms

        397

    • Index

      399

Advertisement

Lexmark MX410de User Manual

Lexmark MX410de User Manual (329 pages)

MX410 Series, MX510 Series

Brand: Lexmark
|
Category: All in One Printer
|
Size: 10.68 MB

Table of Contents
  • Table of Contents

    2

  • Safety Information

    7

  • Learning about the Printer

    9

    • Finding Information about the Printer

      9

    • Selecting a Location for the Printer

      10

    • Printer Configurations

      11

    • Understanding the Basic Functions of the Scanner

      12

    • Using the ADF and Scanner Glass

      13

  • Understanding the Printer Control Panel

    14

    • Using the Printer Control Panel

      14

    • Understanding the Colors of the Sleep Button and Indicator Lights

      14

    • Understanding the Home Screen

      15

    • Using the Touch-Screen Buttons

      16

  • Setting up and Using the Home Screen Applications

    18

    • Finding the IP Address of the Computer

      18

    • Finding the IP Address of the Printer

      19

    • Accessing the Embedded Web Server

      19

    • Customizing the Home Screen

      19

    • Understanding the Different Applications

      20

    • Activating the Home Screen Applications

      20

      • Finding Information about the Home Screen Applications

        20

      • Setting up Forms and Favorites

        20

      • Setting up Card Copy

        21

      • Using Myshortcut

        22

      • Setting up Multi Send

        22

      • Setting up Scan to Network

        23

      • Setting up Remote Operator Panel

        24

    • Exporting and Importing a Configuration

      24

  • Additional Printer Setup

    26

    • Installing Internal Options

      26

      • Accessing the Controller Board

        27

      • Installing a Memory Card

        28

      • Installing an Optional Card

        30

      • Installing an Internal Solutions Port

        32

      • Installing a Printer Hard Disk

        38

      • Removing a Printer Hard Disk

        41

    • Installing Hardware Options

      42

    • Attaching Cables

      45

    • Setting up the Printer Software

      46

    • For Windows Users

      47

    • Networking

      48

      • Preparing to Set up the Printer on a Wireless Network

        50

      • Connecting the Printer Using the Wireless Setup Wizard

        51

      • Connecting the Printer to a Wireless Network Using the Embedded Web Server

        52

      • Changing Port Settings after Installing a New Network Internal Solutions Port

        53

      • Setting up Serial Printing

        54

    • Verifying Printer Setup

      56

  • Loading Paper and Specialty Media

    57

    • Setting the Paper Size and Type

      57

    • Configuring Universal Paper Settings

      57

    • Loading Trays

      57

    • Loading the Multipurpose Feeder

      62

    • Linking and Unlinking Trays

      66

      • Creating a Custom Name for a Paper Type

        67

      • Assigning a Custom Paper Type

        67

      • Configuring a Custom Name

        68

  • Paper and Specialty Media Guide

    69

    • Using Specialty Media

      69

      • Tips on Using Labels

        70

      • Tips on Using Card Stock

        70

    • Paper Guidelines

      71

      • Fiber Content

        72

      • Selecting Paper

        72

      • Selecting Preprinted Forms and Letterhead

        72

      • Using Recycled Paper and Other Office Papers

        72

    • Supported Paper Sizes, Types, and Weights

      74

    • Supported Paper Types and Weights

      76

  • Printing

    77

    • Printing Forms and a Document

      77

    • Printing from a Flash Drive

      78

    • Supported Flash Drives and File Types

      79

    • Printing Confidential and Other Held Jobs

      80

    • Modifying Confidential Print Settings

      81

    • Printing Information Pages

      82

    • Canceling a Print Job

      82

    • For Macintosh Users

      83

  • Copying

    84

    • Making Copies

      84

    • Copying Photos

      85

    • Copying on Specialty Media

      85

    • Customizing Copy Settings

      86

      • Copying Different Paper Sizes

        87

      • Reducing or Enlarging Copies

        88

      • Adjusting Copy Quality

        88

      • Collating Copies

        89

      • Placing Separator Sheets between Copies

        90

      • Copying Multiple Pages Onto a Single Sheet

        90

    • Placing Information on Copies

      91

    • Canceling a Copy Job

      92

    • Understanding the Copy Options

      92

      • Save as Shortcut

        94

      • Margin Shift

        94

      • Edge Erase

        94

      • Separator Sheets

        94

      • Advanced Imaging

        95

  • E-Mailing

    96

    • Setting up the Printer to E-Mail

      96

    • Creating an E-Mail Shortcut

      96

    • E-Mailing a Document

      97

    • Customizing E-Mail Settings

      99

    • Canceling an E-Mail

      100

    • Understanding the E-Mail Options

      100

      • Page Setup

        102

      • Scan Preview

        102

  • Faxing

    103

    • Setting up the Printer to Fax

      103

      • Initial Fax Setup

        104

      • Choosing a Fax Connection

        105

      • Connecting to a Distinctive Ring Service

        116

      • Setting the Outgoing Fax Name and Number

        116

    • Sending a Fax

      117

      • Sending a Fax Using the Computer

        118

      • Sending a Fax Using the Address Book

        119

      • Sending a Fax at a Scheduled Time

        119

    • Creating Shortcuts

      120

    • Customizing Fax Settings

      121

    • Canceling an Outgoing Fax

      122

    • Holding and Forwarding Faxes

      123

    • Understanding the Fax Options

      124

    • Delayed Send

      125

  • Scanning

    126

    • Using Scan to Network

      126

    • Scanning to an FTP Address

      126

    • Scanning to a Computer or Flash Drive

      129

    • Setting up Scan to Computer

      130

    • Understanding the Scan Options

      131

      • Scanning to a Flash Drive

        131

      • Original Size

        132

  • Understanding the Printer Menus

    134

    • Menus List

      134

    • Paper Menu

      135

      • Configure Mp Menu

        138

      • Substitute Size Menu

        138

      • Paper Texture Menu

        138

      • Paper Weight Menu

        140

      • Paper Loading Menu

        141

      • Custom Types Menu

        142

      • Custom Names Menu

        142

      • Custom Scan Sizes Menu

        143

      • Universal Setup Menu

        143

    • Reports Menu

      144

    • Network/Ports Menu

      145

      • Network Card Menu

        147

      • Ipv6 Menu

        149

      • Wireless Menu

        149

      • Appletalk Menu

        150

      • Standard Usb Menu

        151

      • Smtp Setup Menu

        152

    • Security Menu

      154

      • Disk Wiping Menu

        155

      • Security Audit Log Menu

        156

      • Set Date and Time Menu

        156

    • Settings Menu

      157

      • Copy Settings Menu

        166

      • Fax Settings Menu

        169

      • E‑Mail Settings Menu

        177

      • Ftp Settings Menu

        182

      • Flash Drive Menu

        185

      • Print Settings

        190

      • Setup Menu

        190

      • Finishing Menu

        191

      • Quality Menu

        193

      • Job Accounting Menu

        194

      • Utilities Menu

        195

      • Postscript Menu

        197

      • Pcl Emul Menu

        197

      • Html Menu

        200

    • Help Menu

      201

  • Saving Money and the Environment

    203

    • Saving Paper and Toner

      203

    • Saving Energy

      204

      • Adjusting Sleep Mode

        205

      • Using Hibernate Mode

        206

      • Adjusting the Brightness of the Display

        206

    • Recycling

      207

Lexmark MX410de User Manual

Lexmark MX410de User Manual (321 pages)

Brand: Lexmark
|
Category: All in One Printer
|
Size: 9.78 MB

Table of Contents
  • Table of Contents

    2

  • Safety Information

    7

    • Conventions

      7

  • Learning about the Printer

    10

    • Finding Information about the Printer

      10

    • Selecting a Location for the Printer

      11

    • Printer Configurations

      12

    • Understanding the Basic Functions of the Scanner

      13

    • Using the ADF and Scanner Glass

      14

  • Understanding the Printer Control Panel

    15

    • Using the Printer Control Panel

      15

    • Understanding the Colors of the Sleep Button and Indicator Lights

      15

    • Understanding the Home Screen

      16

    • Using the Touch-Screen Buttons

      17

  • Setting up and Using the Home Screen Applications

    19

    • Finding the IP Address of the Computer

      19

    • Finding the IP Address of the Printer

      19

    • Accessing the Embedded Web Server

      19

    • Customizing the Home Screen

      20

    • Understanding the Different Applications

      20

    • Activating the Home Screen Applications

      21

    • Setting up Remote Operator Panel

      24

    • Exporting and Importing a Configuration

      25

  • Additional Printer Setup

    26

    • Installing Internal Options

      26

    • Installing Hardware Options

      42

    • Attaching Cables

      45

    • Setting up the Printer Software

      46

    • Networking

      47

    • Verifying Printer Setup

      51

  • Loading Paper and Specialty Media

    53

    • Setting the Paper Size and Type

      53

    • Configuring Universal Paper Settings

      53

    • Loading Trays

      53

    • Loading the Multipurpose Feeder

      58

    • Linking and Unlinking Trays

      62

  • Paper and Specialty Media Guide

    65

    • Using Specialty Media

      65

    • Paper Guidelines

      67

    • Supported Paper Sizes, Types, and Weights

      70

  • Printing

    74

    • Printing a Document

      74

    • Printing from a Mobile Device

      75

    • Printing from a Flash Drive

      76

    • Printing Confidential and Other Held Jobs

      78

    • Printing Information Pages

      80

    • Canceling a Print Job

      80

  • Copying

    81

    • Making Copies

      81

    • Copying Photos

      82

    • Copying on Specialty Media

      82

    • Customizing Copy Settings

      83

    • Placing Information on Copies

      88

    • Canceling a Copy Job

      88

    • Understanding the Copy Options

      89

  • E-Mailing

    93

    • Setting up the E-Mail Function

      93

    • Creating an E-Mail Shortcut

      93

    • E-Mailing a Document

      94

    • Customizing E-Mail Settings

      96

    • Canceling an E-Mail

      96

    • Understanding the E-Mail Options

      97

  • Faxing

    100

    • Setting up the Printer to Fax

      100

    • Sending a Fax

      113

    • Creating Shortcuts

      115

    • Customizing Fax Settings

      116

    • Canceling an Outgoing Fax

      117

    • Holding and Forwarding Faxes

      118

    • Understanding the Fax Options

      119

  • Scanning

    121

    • Using Scan to Network

      121

    • Scanning to an FTP Address

      121

    • Scanning to a Computer or Flash Drive

      123

    • Understanding the Scan Options

      124

Advertisement

Lexmark MX410de User Manual

Lexmark MX410de User Manual (321 pages)

Brand: Lexmark
|
Category: Printer
|
Size: 9.74 MB

Table of Contents
  • Table of Contents

    2

  • Safety Information

    7

  • Conventions

    7

  • Learning about the Printer

    10

  • Finding Information about the Printer

    10

  • Selecting a Location for the Printer

    11

  • Printer Configurations

    12

  • Understanding the Basic Functions of the Scanner

    13

  • Using the ADF and Scanner Glass

    14

  • Understanding the Printer Control Panel

    15

  • Using the Printer Control Panel

    15

  • Understanding the Colors of the Sleep Button and Indicator Lights

    15

  • Understanding the Home Screen

    16

  • Using the Touch-Screen Buttons

    17

  • Setting up and Using the Home Screen Applications

    19

  • Finding the IP Address of the Computer

    19

  • Finding the IP Address of the Printer

    19

  • Accessing the Embedded Web Server

    19

  • Customizing the Home Screen

    20

  • Understanding the Different Applications

    20

  • Activating the Home Screen Applications

    21

  • Setting up Remote Operator Panel

    24

  • Exporting and Importing a Configuration

    25

  • Additional Printer Setup

    26

  • Installing Internal Options

    26

  • Installing Hardware Options

    42

  • Attaching Cables

    45

  • Setting up the Printer Software

    46

  • Networking

    47

  • Verifying Printer Setup

    51

  • Loading Paper and Specialty Media

    53

  • Setting the Paper Size and Type

    53

  • Configuring Universal Paper Settings

    53

  • Loading Trays

    53

  • Loading the Multipurpose Feeder

    58

  • Linking and Unlinking Trays

    62

  • Paper and Specialty Media Guide

    65

  • Using Specialty Media

    65

  • Paper Guidelines

    67

  • Supported Paper Sizes, Types, and Weights

    70

  • Printing

    74

  • Printing a Document

    74

  • Printing from a Mobile Device

    75

  • Printing from a Flash Drive

    76

  • Printing Confidential and Other Held Jobs

    78

  • Printing Information Pages

    80

  • Canceling a Print Job

    80

  • Copying

    81

  • Making Copies

    81

  • Copying Photos

    82

  • Copying on Specialty Media

    82

  • Customizing Copy Settings

    83

  • Placing Information on Copies

    88

  • Canceling a Copy Job

    88

  • Understanding the Copy Options

    89

  • E-Mailing

    93

  • Setting up the E-Mail Function

    93

  • Creating an E-Mail Shortcut

    93

  • E-Mailing a Document

    94

  • Customizing E-Mail Settings

    96

  • Canceling an E-Mail

    96

  • Understanding the E-Mail Options

    97

  • Faxing

    100

  • Setting up the Printer to Fax

    100

  • Sending a Fax

    113

  • Creating Shortcuts

    115

  • Customizing Fax Settings

    116

  • Canceling an Outgoing Fax

    117

  • Holding and Forwarding Faxes

    118

  • Understanding the Fax Options

    119

  • Scanning

    121

  • Using Scan to Network

    121

  • Scanning to an FTP Address

    121

  • Scanning to a Computer or Flash Drive

    123

  • Understanding the Scan Options

    124

  • Understanding the Printer Menus

    128

Lexmark MX410de Compatibility Manual

Lexmark MX410de Compatibility Manual (179 pages)

Card Stock & Label Guide

Brand: Lexmark
|
Category: Printer
|
Size: 3.23 MB

Table of Contents
  • Edition Notice

    2

    • Table of Contents

      3

  • Overview

    7

    • Introduction

      7

  • General Information

    8

    • Paper and Label Industry

      8

    • Printing Volumes

      8

    • Testing Print Material

      8

    • Design Factors

      9

    • Pick Roller Technology

      11

    • Maintenance Procedures

      14

    • Troubleshooting

      14

  • Card Stock

    16

    • Weight

      16

    • Grain Orientation

      17

    • Coatings

      18

    • Offset Powders

      19

  • Labels

    20

    • Label Characteristics

      20

    • Printing on Labels

      20

    • Duplexing Paper Labels

      20

    • Primary Rib Pattern Design Guidelines for Reference Edge Alignment

      22

    • Label Components

      23

    • Label Design Guidelines

      25

  • Printer Specifications

    32

    • Lexmark C500N

      32

    • Lexmark C510

      33

    • Lexmark C520, C522, and C524

      34

    • Lexmark C530, C532, and C534

      36

    • Lexmark C540, C543, C544, and C546Dtn

      38

    • Lexmark C720

      40

    • Lexmark C734 and C736

      42

    • Lexmark C746 and C748

      44

    • Lexmark C750

      46

    • Lexmark C752

      48

    • Lexmark C760 and C762

      51

    • Lexmark C770, C772, C780, and C782

      53

    • Lexmark C792E, C792De, C792Dte, and C792Dhe

      54

    • Lexmark C910

      56

    • Lexmark C912

      58

    • Lexmark C920

      59

    • Lexmark C925

      61

    • Lexmark C935

      62

    • Lexmark C950

      64

    • Lexmark Cs310N, Cs310Dn, Cs410N, Cs410Dn, and Cs510De

      65

    • Lexmark Cx310N, Cx310Dn, Cx410E, Cx410De, Cx410Dte, Cx510De, Cx510Dhe, and Cx510Dthe

      67

    • Lexmark E120

      69

    • Lexmark E220

      70

    • Lexmark E230, E232, E234(N), E330, and E332N

      71

    • Lexmark E238, E240, E240N, E340, and E342N

      72

    • Lexmark E250, E350, and E450N

      73

    • Lexmark E260, E260D, E260Dn, E360D, E360Dn, E460Dn, E460Dw, and E462Dtn

      74

    • Lexmark E320, E322

      75

    • Lexmark E321, E323

      76

    • Lexmark Ms310D, Ms310Dn, Ms410D, Ms410Dn, Ms510Dn, Ms610Dn, and Ms610De

      77

    • Lexmark MS710 and MS711

      79

    • Lexmark MS810, MS811, and MS812

      82

    • Lexmark Mx310Dn, Mx410De, Mx510De, Mx511De, Mx511Dhe, Mx610De, Mx611De, and Mx611Dhe

      84

    • Lexmark MX710, MX711, MX810, MX811, and MX812

      86

    • Lexmark T420

      89

    • Lexmark T430

      91

    • Lexmark T520, T522

      93

    • Lexmark T620, T622

      96

    • Lexmark T630, T632, T634

      99

    • Lexmark T640, T642, T644

      102

    • Lexmark T650, T652, T654, and T656Dne

      104

    • Lexmark W812

      107

    • Lexmark W820

      108

    • Lexmark W840

      109

    • Lexmark W850

      111

    • Lexmark X203N and X204N

      113

    • Lexmark X215

      114

    • Lexmark X264Dn, X363Dn, X364Dn, and X364Dw

      116

    • Lexmark X422

      118

    • Lexmark X463De, X464De, X466Dte, and X466Dtwe

      119

    • Lexmark X500 and X502N

      121

    • Lexmark X543, X544, and X546Dtn

      122

    • Lexmark X548

      124

    • Lexmark X560

      125

    • Lexmark X642E

      127

    • Lexmark X644E, X646E

      129

    • Lexmark X651De, X652De, X654De, X656De, and X658De

      132

    • Lexmark X734, X736, and X738

      135

    • Lexmark X746 and X748

      137

    • Lexmark X782

      139

    • Lexmark X792De, X792Dte, X792Dtfe, X792Dtpe, X792Dtme, and X792Dtse

      141

    • Lexmark X850, X852E, and X854E

      143

    • Lexmark X860E, X862E, and X864E

      145

    • Lexmark X925

      147

    • Lexmark X940 and X945

      149

    • Lexmark X950

      150

    • Optra Plus, 4039, 4029, 4019, Winwriter 600 Printers

      151

    • Optra C

      155

    • Optra C710

      155

    • Optra Color 1200

      157

    • Optra E, Ep

      158

    • Optra E310, E312

      159

    • Optra es Special Media Printer

      160

    • Optra K 1220

      161

    • Optra M410, M412

      162

    • Optra N

      164

    • Optra S

      165

    • Optra SC 1275

      168

    • Optra T

      169

Lexmark MX410de Manual

Lexmark MX410de Manual (170 pages)

Card Stock & Label Guide

Brand: Lexmark
|
Category: Printer
|
Size: 3.21 MB

Table of Contents
  • Edition Notice

    2

    • Table of Contents

      3

  • Overview

    7

    • Introduction

      7

  • General Information

    8

    • Paper and Label Industry

      8

    • Printing Volumes

      8

    • Testing Print Material

      8

    • Design Factors

      9

    • Pick Roller Technology

      11

    • Maintenance Procedures

      14

    • Troubleshooting

      14

  • Card Stock

    16

    • Weight

      16

    • Grain Orientation

      17

    • Coatings

      18

    • Offset Powders

      19

  • Labels

    20

    • Label Characteristics

      20

    • Printing on Labels

      20

    • Duplexing Paper Labels

      20

    • Primary Rib Pattern Design Guidelines for Reference Edge Alignment

      22

    • Label Components

      23

    • Label Design Guidelines

      25

  • Printer Specifications

    32

    • Lexmark C500N

      32

    • Lexmark C510

      33

    • Lexmark C520, C522, and C524

      34

    • Unacceptable Labels

      35

    • Lexmark C530, C532, and C534

      36

    • Lexmark C540, C543, C544, and C546Dtn

      38

    • Lexmark C720

      39

    • Lexmark C734 and C736

      41

    • Lexmark C746 and C748

      43

    • Lexmark C750

      45

    • Lexmark C752

      47

    • Lexmark C760 and C762

      49

    • Lexmark C770, C772, C780, and C782

      51

    • Lexmark C792E, C792De, C792Dte, and C792Dhe

      53

    • Lexmark C910

      54

    • Lexmark C912

      56

    • Lexmark C920

      57

    • Lexmark C925

      59

    • Lexmark C935

      60

    • Lexmark C950

      62

    • Lexmark Cs310N, Cs310Dn, Cs410N, Cs410Dn, and Cs510De

      63

    • Lexmark Cx310N, Cx310Dn, Cx410E, Cx410De, Cx410Dte, Cx510De, Cx510Dhe, and Cx510Dthe

      65

    • Lexmark E120

      66

    • Lexmark E220

      67

    • Lexmark E230, E232, E234(N), E330, and E332N

      68

    • Lexmark E238, E240, E240N, E340, and E342N

      69

    • Lexmark E250, E350, and E450N

      70

    • Lexmark E260, E260D, E260Dn, E360D, E360Dn, E460Dn, E460Dw, and E462Dtn

      71

    • Lexmark E320, E322

      72

    • Lexmark E321, E323

      73

    • Lexmark Ms310D, Ms310Dn, Ms410D, Ms410Dn, Ms510Dn, Ms610Dn, and Ms610De

      74

    • Lexmark MS710 and MS711

      76

    • Lexmark MS810, MS811, and MS812

      78

    • Lexmark Mx310Dn, Mx410De, Mx510De, Mx511De, Mx511Dhe, Mx610De, Mx611De, and Mx611Dhe

      80

    • Lexmark MX710, MX711, MX810, MX811, and MX812

      82

    • Lexmark T420

      85

    • Lexmark T430

      87

    • Lexmark T520, T522

      89

    • Lexmark T620, T622

      91

    • Lexmark T630, T632, T634

      94

    • Lexmark T640, T642, T644

      97

    • Lexmark T650, T652, T654, and T656Dne

      99

    • Lexmark W812

      102

    • Lexmark W820

      103

    • Lexmark W840

      104

    • Lexmark W850

      106

    • Lexmark X203N and X204N

      107

    • Lexmark X215

      109

    • Lexmark X264Dn, X363Dn, X364Dn, and X364Dw

      111

    • Lexmark X422

      112

    • Lexmark X463De, X464De, X466Dte, and X466Dtwe

      114

    • Lexmark X500 and X502N

      115

    • Lexmark X543, X544, and X546Dtn

      116

    • Lexmark X548

      118

    • Lexmark X560

      119

    • Lexmark X642E

      120

    • Lexmark X644E, X646E

      123

    • Lexmark X651De, X652De, X654De, X656De, and X658De

      125

    • Lexmark X734, X736, and X738

      128

    • Lexmark X746 and X748

      130

    • Lexmark X782

      132

    • Lexmark X792De, X792Dte, X792Dtfe, X792Dtpe, X792Dtme, and X792Dtse

      134

    • Lexmark X850, X852E, and X854E

      136

    • Lexmark X860E, X862E, and X864E

      138

    • Lexmark X925

      140

    • Lexmark X940 and X945

      142

    • Lexmark X950

      143

    • Optra Plus, 4039, 4029, 4019, Winwriter 600 Printers

      144

    • General Maintenance

      146

    • Optra C

      147

    • Optra C710

      148

    • Optra Color 1200

      149

    • Optra E, Ep

      150

    • Optra E310, E312

      151

    • Optra es Special Media Printer

      152

    • Optra K 1220

      153

    • Optra M410, M412

      154

    • Optra N

      156

    • Optra S

      157

    • Optra SC 1275

      159

    • Optra T

      160

    • Optra W810

      163

Lexmark MX410de Manual

Lexmark MX410de Manual (110 pages)

Product Study Guide

Brand: Lexmark
|
Category: All in One Printer
|
Size: 4.52 MB

Table of Contents
  • Table of Contents

    5

  • Laser Printer Naming Convention

    9

  • Product Lineup

    10

    • Lexmark Ms31 X /Ms41

      10

  • Technical Information

    11

    • Printer Specifications: MS310/312/315/410/415/510/610

      11

    • Print Speed : Ms31 X /Ms41 X /Ms510/Ms610 Series

      14

    • Time to First Print (Ttfp): Ms31

      14

    • Lexmark Mx310/Mx410/Mx510/Mx610 Series

      15

    • Media Options: Ms31X/Ms41X/Ms510/Ms610 Series

      15

  • Technical Information

    16

    • Specifications: MX310/MX410/MX510/MX610

      16

    • Duty Cycle: Mx310/Mx410/Mx51X/Mx61X

      17

    • Print Speed: Mx310/Mx410/Mx51X/Mx61X

      17

    • Time to First Print (TTFP): Mx310/Mx410/Mx51X/Mx61X

      17

    • Scanner and Fax Specifications: Mx310/Mx410/Mx51X/Mx61X

      18

    • ADF Scan Speed: Mx310/Mx410/Mx51X/Mx61X

      19

    • Time to First Copy (TTFC): Mx310/Mx410/Mx51X/Mx61X

      19

    • Media Options: MX310/MX410/MX510/MX610

      20

  • Theory of Operation

    21

    • Electrophotographic Process

      21

      • EP Process Components Cross-Sectional

        22

    • Paper Transport System and Enhancements

      23

      • Base Engine Features and Updates

        23

      • Paper Transport System Key Components: MS310/MS312/MS315/MS410/MS415

        25

      • Paper Transport System Key Components: MS510/MS610 and Mx310/Mx410/Mx51X/Mx61X

        26

      • Print Engine Paper Path: MS510/MS610 and MX510/MX610 Series

        28

      • Paper Jam Locations: MS310/MS312/MS315/MS410/MS415

        29

      • Paper Jam Locations: MS510/MS610 Series

        30

      • Paper Jam Locations: Mx310/Mx410/Mx51X

        31

      • Paper Jam Locations: Mx61X

        32

    • Scanner System: MX310/MX410/MX510/MX610

      33

      • ADF Theory of Operation

        33

      • ADF Key Components: MX310

        35

      • ADF Paper Path: MX310

        36

      • ADF Key Components: Mx410/Mx51X/Mx61X

        37

      • ADF Paper Path: Mx410/Mx51X/Mx61X

        38

      • Flatbed Key Components: Mx310/Mx410/Mx51X/Mx61X

        39

  • Control Panel and Menus

    40

    • Ms310D/Dn Control Panel

      40

      • Buttons and Functions

        40

      • Administrative Menu: Ms310D/Dn

        41

      • Service Menus: MS310

        42

    • Ms312Dn and Ms410D/Dn Control Panel

      44

      • Buttons and Functions

        44

      • Administrative Menu: Ms312Dn and Ms410D/Dn

        45

      • Service Menus: MS410 and MS412

        46

    • Ms315Dn/Ms415Dn/Ms510Dn Control Panel

      48

    • Ms610Dn Control Panel

      48

      • Buttons and Functions: Ms315Dn/Ms415Dn/Ms510Dn and Ms610Dn

        49

      • Administrative Menu: Ms315Dn/Ms415Dn/Ms510Dn and Ms610Dn

        50

      • Service Menus: Ms315Dn/Ms415Dn/Ms510Dn and Ms610Dn

        51

    • Ms610De Control Panel

      54

      • Buttons and Functions

        54

      • Administrative Menu: Ms610De

        55

      • Service Menus: Ms610De

        56

    • Mx310Dn Control Panel

      59

    • Mx410De/Mx510De/Mx511De Control Panel

      59

    • Mx610De/Mx611De/Mx611Dhe Control Panel

      59

      • Buttons and Functions: Mx310/Mx410/Mx51X/Mx61X

        60

      • Mx310/Mx410/Mx51X Home Screen Menus

        61

      • Mx61X Home Screen Menus

        62

      • Administrative Menu: Mx310/Mx410/Mx51X/Mx61X

        63

      • Service Menus: Mx310/Mx410/Mx51X/Mx61X

        64

  • Supplies

    67

    • Supply Changes and Key Updates

      67

    • Supply Life Messaging Information

      68

      • Toner Cartridge Life Messaging

        68

      • Imaging Unit Life Messaging

        69

      • Maintenance Kit Life Messaging

        70

      • How to Change Supply Life Messaging Settings

        71

      • Adjustable Supplies Alert Options

        72

    • Detection of Non-Genuine Supplies

      73

    • Toner Cartridges

      74

      • Ms31X, Ms41X, MS510 and MS610 Series

        74

      • MX310, MX410, Mx51X and Mx61X

        74

    • Imaging Units

      74

    • Maintenance Items

      75

      • MS510 and MS610

        75

      • MX310, MX410, Mx51X and Mx61X

        75

Lexmark MX410de Technical Reference

Lexmark MX410de Technical Reference (111 pages)

Brand: Lexmark
|
Category: All in One Printer
|
Size: 3.88 MB

Table of Contents
  • Edition Notice

    2

    • Table of Contents

      3

  • Introduction

    5

    • Understanding Letters after Model Numbers

      5

  • Learning about the Printer

    6

    • Finding Information about the Printer

      6

  • Printer Control Language (PCL) Page Formatting

    7

    • Printable Areas

      7

    • Supported Paper and Envelope Dimensions

      7

  • Printer Job Language (PJL)

    9

    • PJL Commands Information

      9

  • Postscript (PS) Emulation

    10

    • Supported Paper Sizes

      10

    • Postscript Paper Tray Support

      11

    • Postscript Envelope Size Support

      12

    • Postscript Envelope Tray Support

      13

  • Printer Specifications

    15

    • Airflow Requirement

      15

    • Noise Emission Levels

      15

    • Electrical Specifications

      16

    • Power Requirements

      16

    • Physical Specifications

      17

    • Clearance Requirements

      18

    • Environmental Conditions

      19

    • Altitude and Atmospheric Pressure Specifications

      20

  • Appendix A: PCL Support

    21

    • PCL Emulation Commands

      21

    • GL/2 Commands

      27

  • Appendix B: PJL Support

    30

    • Common Variables for both Printer Languages

      30

    • Lexmark-Unique PJL Variables for both Printer Languages

      32

    • Common Variables for PCL Emulation

      42

    • Lexmark-Unique Variables for PCL Emulation

      42

    • Common Variables for Postscript Emulation

      43

    • Lexmark-Unique Variables for Postscript Emulation

      43

    • Lexmark-Unique LRESOURCE Variables

      43

    • Status Readback Commands

      44

    • USTATUS Unsolicited Status Variables

      44

    • PJL Messages for Auto-Continuable Conditions

      45

    • PJL Messages for Attendance Conditions

      53

    • PJL Messages for Paper Handling

      74

    • PJL Messages for Paper Jams

      78

    • Service Errors

      84

    • Device Attendance Messages

      84

    • Lexmark-Unique PJL Commands

      84

  • Appendix C: Postscript Support

    87

    • Supplemental Operators

      87

    • Page Device Parameters

      90

    • User Interpreter Parameters

      94

    • System Interpreter Parameters

      95

    • Devices Supported

      98

    • Device Parameters

      100

    • Postscript Message Keys Commands

      109

  • Index

    110

Lexmark MX410de Technical Reference

Lexmark MX410de Technical Reference (108 pages)

Brand: Lexmark
|
Category: All in One Printer
|
Size: 3.88 MB

Table of Contents
  • Edition Notice

    2

    • Table of Contents

      3

  • Introduction

    5

    • Understanding Letters after Model Numbers

      5

  • Learning about the Printer

    6

    • Finding Information about the Printer

      6

  • Printer Control Language (PCL) Page Formatting

    8

    • Printable Areas

      8

    • Supported Paper and Envelope Dimensions

      8

  • Printer Job Language (PJL)

    10

    • PJL Commands Information

      10

  • Postscript (PS) Emulation

    11

    • Supported Paper Sizes

      11

    • Postscript Paper Tray Support

      12

    • Postscript Envelope Size Support

      13

    • Postscript Envelope Tray Support

      14

  • Printer Specifications

    16

    • Airflow Requirement

      16

    • Noise Emission Levels

      16

    • Electrical Specifications

      17

    • Power Requirements

      17

    • Physical Specifications

      18

    • Clearance Requirements

      19

    • Environmental Conditions

      19

    • Altitude and Atmospheric Pressure Specifications

      20

  • Appendix A: PCL Support

    21

    • PCL Emulation Commands

      21

    • GL/2 Commands

      26

  • Appendix B: PJL Support

    30

    • Common Variables for both Printer Languages

      30

    • Lexmark-Unique PJL Variables for both Printer Languages

      32

    • Common Variables for PCL Emulation

      41

    • Lexmark-Unique Variables for PCL Emulation

      42

    • Common Variables for Postscript Emulation

      42

    • Lexmark-Unique Variables for Postscript Emulation

      43

    • Lexmark-Unique LRESOURCE Variables

      43

    • Status Readback Commands

      43

    • USTATUS Unsolicited Status Variables

      43

    • PJL Messages for Auto-Continuable Conditions

      44

    • PJL Messages for Attendance Conditions

      52

    • PJL Messages for Paper Handling

      73

    • PJL Messages for Paper Jams

      77

    • Service Errors

      82

    • Device Attendance Messages

      82

    • Lexmark-Unique PJL Commands

      83

  • Appendix C: Postscript Support

    85

    • Supplemental Operators

      85

    • Page Device Parameters

      88

    • User Interpreter Parameters

      92

    • System Interpreter Parameters

      93

    • Devices Supported

      95

    • Device Parameters

      98

    • Postscript Message Keys Commands

      106

  • Index

    107

Lexmark MX410de Manual

Lexmark MX410de Manual (42 pages)

Printer, Option, and Stand Compatibility Guide

Brand: Lexmark
|
Category: All in One Printer
|
Size: 2.31 MB

Table of Contents
  • Table of Contents

    2

  • Lexmark CS310, CS410, and CS510 Series

    3

  • Lexmark CX310, CX410, and CX510 Series

    4

  • Lexmark MS310, MS410, MS510, and MS610 Series

    5

  • Lexmark MS710 and MS810 Series

    6

  • Output Options

    7

  • Lexmark MX310, MX410, and MX510 Series

    10

  • Lexmark MX610 Series

    11

  • Lexmark MX710 Series

    12

  • Lexmark MX810 Series

    14

  • Lexmark C546Dtn and X546Dtn

    15

  • Lexmark C730 Series

    16

  • Lexmark C740 Series

    17

  • Lexmark C792

    18

  • Lexmark C925

    20

  • Lexmark C950 Series

    22

  • Lexmark T650 Series

    25

  • Lexmark X650 Series

    27

  • Lexmark X658E

    28

  • Lexmark X730 Series

    29

  • Lexmark X740 Series

    30

  • Lexmark X792

    31

  • Lexmark X925

    32

  • Lexmark X950 Series

    34

  • Caster Base 22G0544

    37

    • Caster Base 22G0544 for Mfps

      37

    • Caster Base 22G0544 with Scanner and Shelf 21J0050

      38

  • Printer Stand 16N1708

    39

    • Printer Stand 16N1708 with or Without Scanner Shelf 10B1755

      39

    • Printer Stand 16N1708 with or Without Scanner Shelf 21J0055

      39

  • Notices

    41

    • Edition Notice

      41

  • Index

    42

Lexmark MX410de Quick Manual

Lexmark MX410de Quick Manual (2 pages)

MX410 Series Monochrome Laser Multifunction Product

Brand: Lexmark
|
Category: All in One Printer
|
Size: 0.43 MB

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MX310, MX410, MX51x & XM114x

Machine Type 7015-270, -47x, -6xx

Service Manual

Start diagnostics

Maintenance

Safety and notices

Trademarks

Index

May 22, 2014

www.lexmark.com

P/N 12G2376

7015

Product information

Product name:

Lexmark MX310, MX410, MX51x, and XM114x

Machine type: 7015

Model(s):

270, 470, 630, 670, 675

Edition notice

May 22, 2014

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

Trademarks

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.

PCL® is a registered trademark of the Hewlett-Packard Company. All other trademarks are the property of their respective owners.

© 2012 Lexmark International, Inc. All rights reserved.

P/N 12G2376

7015

Table of contents

Product information………………………………………………………………………….

2

Edition notice…………………………………………………………………………………..

2

Notices and safety information…………………………………………………………

15

Laser notices…………………………………………………………………………………………………………………………..

15

Safety information…………………………………………………………………………………………………………………..

18

Preface………………………………………………………………………………………….

23

Service manual conventions……………………………………………………………………………………………………..

23

Change history………………………………………………………………………………………………………………………..

23

General information………………………………………………………………………..

27

Media guidelines…………………………………………………………………………………………………………………….

27

Paper guidelines ……………………………………………………………………………………………………………………………..

27

Using recycled paper and other office papers ……………………………………………………………………………………..

30

Using specialty media ………………………………………………………………………………………………………………………

30

Supported paper sizes, types, and weights …………………………………………………………………………………………

32

Data security notice…………………………………………………………………………………………………………………

35

Tools required for service…………………………………………………………………………………………………………

35

Diagnostic information…………………………………………………………………….

37

Troubleshooting overview………………………………………………………………………………………………………..

37

Performing the initial troubleshooting check ………………………………………………………………………………………

37

Power on Reset (POR) sequence ……………………………………………………………………………………………………….

37

Using Safe Mode……………………………………………………………………………………………………………………………..

38

Fixing print quality issues…………………………………………………………………………………………………………

39

Initial print quality check ………………………………………………………………………………………………………………….

39

Gray background or toner fog check ………………………………………………………………………………………………….

39

Repeating defects check …………………………………………………………………………………………………………………..

40

Blank pages check……………………………………………………………………………………………………………………………

41

Solid black pages check…………………………………………………………………………………………………………………….

41

Shadow images check ………………………………………………………………………………………………………………………

42

Skewed print check………………………………………………………………………………………………………………………….

43

Streaked horizontal or vertical lines check ………………………………………………………………………………………….

45

Toner smear check…………………………………………………………………………………………………………………………..

45

Toner specks check ………………………………………………………………………………………………………………………….

46

Paper jams……………………………………………………………………………………………………………………………..

47

Table of contents

3

7015

Avoiding jams………………………………………………………………………………………………………………………………….

47

Understanding jam messages and locations………………………………………………………………………………………..

48

200 paper jams ……………………………………………………………………………………………………………………………….

49

201 paper jams ……………………………………………………………………………………………………………………………….

57

202 paper jams ……………………………………………………………………………………………………………………………….

59

23y paper jams ……………………………………………………………………………………………………………………………….

62

241 paper jams ……………………………………………………………………………………………………………………………….

64

242–244 paper jams ………………………………………………………………………………………………………………………..

68

25y paper jams ……………………………………………………………………………………………………………………………….

75

28y paper jams ……………………………………………………………………………………………………………………………….

78

29y paper jams ……………………………………………………………………………………………………………………………….

81

Understanding printer messages………………………………………………………………………………………………

82

Cartridge low [88.xy]………………………………………………………………………………………………………………………..

82

Cartridge nearly low [88.xy]………………………………………………………………………………………………………………

83

Cartridge very low, [x] estimated pages remain [88.xy] ………………………………………………………………………..

83

Change [paper source] to [custom string] load [paper orientation]………………………………………………………..

83

Change [paper source] to [custom type name] load [orientation]………………………………………………………….

83

Change [paper source] to [paper size] load [orientation] ……………………………………………………………………..

83

Change [paper source] to [paper type] [paper size] load [orientation]……………………………………………………

84

Close flatbed cover and load originals if restarting job [2yy.xx] ……………………………………………………………..

84

Close door………………………………………………………………………………………………………………………………………

84

Configuration change, some held jobs were not restored [57] ………………………………………………………………

84

Complex page, some data may not have printed [39]…………………………………………………………………………..

85

Defective flash detected [51]…………………………………………………………………………………………………………….

85

Disk must be formatted for use in this device ……………………………………………………………………………………..

85

Error reading USB drive. Remove USB………………………………………………………………………………………………..

85

Error reading USB hub. Remove hub. …………………………………………………………………………………………………

85

Fax partition inoperative. Contact system administrator………………………………………………………………………

85

Fax server ‘To Format’ not set up. Contact system administrator…………………………………………………………..

86

Fax Station Name not set up. Contact system administrator. ………………………………………………………………..

86

Fax Station Number not set up. Contact system administrator. …………………………………………………………….

86

Imaging unit low [84.xy] …………………………………………………………………………………………………………………..

86

Imaging unit nearly low [84.xy] …………………………………………………………………………………………………………

86

Imaging unit very low, [x] estimated pages remain [84.xy]……………………………………………………………………

86

Incorrect paper size, open [paper source] [34] ……………………………………………………………………………………

87

Insufficient memory, some Held Jobs were deleted [37] ………………………………………………………………………

87

Insufficient memory, some held jobs will not be restored [37]………………………………………………………………

87

Insufficient memory for Flash Memory Defragment operation [37]……………………………………………………….

87

Insufficient memory to collate job [37] ………………………………………………………………………………………………

87

Insufficient memory to support Resource Save feature [35]………………………………………………………………….

88

Load manual feeder with [custom string] [paper orientation] ……………………………………………………………….

88

Load manual feeder with [custom type name] [paper orientation]………………………………………………………..

88

Load manual feeder with [paper size] [paper orientation]…………………………………………………………………….

88

Load manual feeder with [paper type] [paper size] [paper orientation]………………………………………………….

89

Load [paper source] with [custom string] [paper orientation] ……………………………………………………………….

89

Table of contents

4

7015

Load [paper source] with [custom type name] [paper orientation]………………………………………………………..

89

Load [paper source] with [paper size] [paper orientation]…………………………………………………………………….

89

Load [paper source] with [paper type] [paper size] [paper orientation]………………………………………………….

90

Maintenance kit low [80.xy] ……………………………………………………………………………………………………………..

90

Maintenance kit nearly low [80.xy] ……………………………………………………………………………………………………

90

Maintenance kit very low, [x] estimated pages remain [80.xy]………………………………………………………………

90

Memory full [38]……………………………………………………………………………………………………………………………..

90

Memory full, cannot print faxes ………………………………………………………………………………………………………..

90

Memory full, cannot send faxes ………………………………………………………………………………………………………..

91

Network [x] software error [54] ………………………………………………………………………………………………………..

91

No analog phone line connected to modem, fax is disabled………………………………………………………………….

91

Non Lexmark [supply type], see User’s Guide [33.xy] …………………………………………………………………………..

91

Not enough free space in flash memory for resources [52] …………………………………………………………………..

92

Printer had to restart. Last job may be incomplete………………………………………………………………………………

92

Reinstall defective or unresponsive cartridge [31.xy]……………………………………………………………………………

92

Reinstall missing or unresponsive cartridge [31.xy] ……………………………………………………………………………..

92

Remove paper from standard output bin……………………………………………………………………………………………

92

Replace all originals if restarting job…………………………………………………………………………………………………..

92

Replace cartridge, 0 estimated pages remain [88.xy]……………………………………………………………………………

93

Replace cartridge, printer region mismatch [42.xy] ……………………………………………………………………………..

93

Replace defective imaging unit [31.xy]……………………………………………………………………………………………….

93

Replace jammed originals if restarting job. …………………………………………………………………………………………

94

Replace imaging unit, 0 estimated pages remain [84.xy] ………………………………………………………………………

94

Replace maintenance kit, 0 estimated pages remain [80.xy] …………………………………………………………………

94

Reinstall missing or unresponsive imaging unit [31.xy]…………………………………………………………………………

94

Replace unsupported cartridge [32.xy] ………………………………………………………………………………………………

94

Replace unsupported imaging unit [32.xy] ………………………………………………………………………………………….

95

Restore held jobs? …………………………………………………………………………………………………………………………..

95

Scanner automatic feeder cover open ……………………………………………………………………………………………….

95

Scanner disabled by admin [840.01]…………………………………………………………………………………………………..

95

Scanner disabled. Contact system administrator if problem persists. [840.02] ………………………………………..

95

Scanner jam, remove all originals from the scanner [2yy.xx] …………………………………………………………………

95

Scanner jam, remove jammed originals from the scanner [2yy.xx] ………………………………………………………..

95

Serial option [x] error [54] ………………………………………………………………………………………………………………..

96

SMTP server not set up. Contact system administrator. ……………………………………………………………………….

96

Some held jobs were not restored …………………………………………………………………………………………………….

96

Standard network software error [54]………………………………………………………………………………………………..

96

Standard USB port disabled [56]………………………………………………………………………………………………………..

96

Supply needed to complete job…………………………………………………………………………………………………………

97

Too many flash options installed [58]…………………………………………………………………………………………………

97

Too many trays attached [58]……………………………………………………………………………………………………………

97

Unformatted flash detected [53]……………………………………………………………………………………………………….

97

Weblink server not set up. Contact system administrator. ……………………………………………………………………

97

User attendance messages……………………………………………………………………………………………………….

98

User attendance messages (0 99.99) …………………………………………………………………………………………………

98

Table of contents

5

7015

Toner cartridge smart chip contact service check ………………………………………………………………………………..

99

Imaging unit smart chip contact service check …………………………………………………………………………………….

99

Toner smart chip compatibility service check…………………………………………………………………………………….

100

Imaging chip compatibility service check ………………………………………………………………………………………….

100

Media size mismatch service check ………………………………………………………………………………………………….

101

Printer/cartridge mismatch service check …………………………………………………………………………………………

102

Flash full service check……………………………………………………………………………………………………………………

103

Maintenance kit service check…………………………………………………………………………………………………………

103

Insufficient memory service check …………………………………………………………………………………………………..

103

Imaging unit low service check ………………………………………………………………………………………………………..

104

Toner cartridge low service check ……………………………………………………………………………………………………

104

Printer hardware errors…………………………………………………………………………………………………………

105

111 errors …………………………………………………………………………………………………………………………………….

105

121 errors …………………………………………………………………………………………………………………………………….

107

126 errors …………………………………………………………………………………………………………………………………….

108

132 errors …………………………………………………………………………………………………………………………………….

109

133 errors …………………………………………………………………………………………………………………………………….

110

140 errors …………………………………………………………………………………………………………………………………….

111

146 errors …………………………………………………………………………………………………………………………………….

112

155 errors …………………………………………………………………………………………………………………………………….

113

171 errors …………………………………………………………………………………………………………………………………….

114

Steps before starting the 9yy service checks ……………………………………………………………………………………..

115

900 errors …………………………………………………………………………………………………………………………………….

117

912 errors …………………………………………………………………………………………………………………………………….

122

94y errors……………………………………………………………………………………………………………………………………..

122

950–958 errors ……………………………………………………………………………………………………………………………..

122

959 errors …………………………………………………………………………………………………………………………………….

125

96y errors……………………………………………………………………………………………………………………………………..

126

97y errors……………………………………………………………………………………………………………………………………..

127

98y errors……………………………………………………………………………………………………………………………………..

127

99y errors……………………………………………………………………………………………………………………………………..

128

Base printer symptoms…………………………………………………………………………………………………………………..

128

Dead machine service check……………………………………………………………………………………………………………

129

Controller board service check ………………………………………………………………………………………………………..

130

Control panel service check …………………………………………………………………………………………………………….

131

Control panel button service check ………………………………………………………………………………………………….

132

USB print service check…………………………………………………………………………………………………………………..

133

Front door not closed service check …………………………………………………………………………………………………

134

Network service check……………………………………………………………………………………………………………………

135

ADF/Scanner hardware errors…………………………………………………………………………………………………

137

8yy error messages ………………………………………………………………………………………………………………………..

137

Scanner disabled error service check ……………………………………………………………………………………………….

138

ADF service check ………………………………………………………………………………………………………………………….

140

Scanner configuration error service check ………………………………………………………………………………………..

141

Table of contents

6

7015

Scan/fax/copy symptoms ……………………………………………………………………………………………………………….

141

Black or blank page copy service check …………………………………………………………………………………………….

142

CCD service check ………………………………………………………………………………………………………………………….

143

Flatbed motor service check……………………………………………………………………………………………………………

143

Flatbed home position service check………………………………………………………………………………………………..

144

ADF rattling noise service check ………………………………………………………………………………………………………

144

Flatbed legal scan service check ………………………………………………………………………………………………………

145

ADF streak service check ………………………………………………………………………………………………………………..

145

ADF feed errors service check …………………………………………………………………………………………………………

146

ADF duplex service check………………………………………………………………………………………………………………..

147

Modem/fax card service check………………………………………………………………………………………………………..

148

Blank spaces on incoming fax service check………………………………………………………………………………………

149

Stretched words on incoming fax service check …………………………………………………………………………………

149

Fax reception service check …………………………………………………………………………………………………………….

149

Fax transmission service check ………………………………………………………………………………………………………..

151

Fax error log codes ………………………………………………………………………………………………………………………..

153

Escalating a fax issue to second level support……………………………………………………………………………………

157

Input option hardware errors…………………………………………………………………………………………………

158

321–344 errors ……………………………………………………………………………………………………………………………..

158

Service menus………………………………………………………………………………

163

Understanding the control panel and menus……………………………………………………………………………

163

Using the printer control panel………………………………………………………………………………………………………..

163

Understanding the colors of the Sleep button and indicator lights……………………………………………………….

164

Understanding the home screen ……………………………………………………………………………………………………..

165

Using the touch-screen buttons ………………………………………………………………………………………………………

166

Menus list…………………………………………………………………………………………………………………………….

167

Diagnostics menu………………………………………………………………………………………………………………….

168

Entering the Diagnostics menu………………………………………………………………………………………………………..

168

Registration…………………………………………………………………………………………………………………………………..

168

Scanner calibration ………………………………………………………………………………………………………………………..

169

Print Tests …………………………………………………………………………………………………………………………………….

170

Print Quality Pages…………………………………………………………………………………………………………………………

170

HARDWARE TESTS …………………………………………………………………………………………………………………………

171

DUPLEX TESTS ……………………………………………………………………………………………………………………………….

173

INPUT TRAY TESTS …………………………………………………………………………………………………………………………

175

OUTPUT BIN TESTS ………………………………………………………………………………………………………………………..

176

BASE SENSOR TEST…………………………………………………………………………………………………………………………

177

DEVICE TESTS ………………………………………………………………………………………………………………………………..

177

PRINTER SETUP ……………………………………………………………………………………………………………………………..

178

EP SETUP………………………………………………………………………………………………………………………………………

180

REPORTS ………………………………………………………………………………………………………………………………………

182

EVENT LOG……………………………………………………………………………………………………………………………………

182

Scanner tests…………………………………………………………………………………………………………………………………

183

Table of contents

7

7015

Exit Diags………………………………………………………………………………………………………………………………………

187

Configuration menu………………………………………………………………………………………………………………

188

Entering the Configuration menu …………………………………………………………………………………………………….

188

Reset ADF Maintenance Kit Counter ………………………………………………………………………………………………..

188

Maintenance Counter Value……………………………………………………………………………………………………………

188

Reset Maintenance Counter ……………………………………………………………………………………………………………

188

Print Quality Pages…………………………………………………………………………………………………………………………

189

Reports ………………………………………………………………………………………………………………………………………..

189

Panel Menus …………………………………………………………………………………………………………………………………

189

PPDS Emulation …………………………………………………………………………………………………………………………….

190

Download Emuls ……………………………………………………………………………………………………………………………

190

Safe Mode…………………………………………………………………………………………………………………………………….

190

Factory Defaults…………………………………………………………………………………………………………………………….

190

Energy Conserve ……………………………………………………………………………………………………………………………

191

Fax low power support …………………………………………………………………………………………………………………..

191

Min copy memory………………………………………………………………………………………………………………………….

191

Num pad job assist…………………………………………………………………………………………………………………………

191

Format fax storage…………………………………………………………………………………………………………………………

192

ADF edge erase ……………………………………………………………………………………………………………………………..

192

Flatbed edge erase…………………………………………………………………………………………………………………………

192

Scanner manual registration……………………………………………………………………………………………………………

192

Disable scanner……………………………………………………………………………………………………………………………..

194

Paper Prompts ………………………………………………………………………………………………………………………………

194

Envelope Prompts………………………………………………………………………………………………………………………….

194

Action for Prompts…………………………………………………………………………………………………………………………

195

Jobs on Disk ………………………………………………………………………………………………………………………………….

195

Disk Encryption ……………………………………………………………………………………………………………………………..

196

Wipe All Settings……………………………………………………………………………………………………………………………

196

Font Density………………………………………………………………………………………………………………………………….

196

Font Sharpening…………………………………………………………………………………………………………………………….

196

Reduced Curl…………………………………………………………………………………………………………………………………

196

Require Standby…………………………………………………………………………………………………………………………….

197

A5 Loading ……………………………………………………………………………………………………………………………………

197

UI Automation ………………………………………………………………………………………………………………………………

197

LES Applications …………………………………………………………………………………………………………………………….

198

Key Repeat Initial Delay ………………………………………………………………………………………………………………….

198

Key Repeat Rate…………………………………………………………………………………………………………………………….

198

Clear Supply Usage History ……………………………………………………………………………………………………………..

198

Clear Custom Status……………………………………………………………………………………………………………………….

199

USB Speed…………………………………………………………………………………………………………………………………….

199

Automatically Display Error Screens …………………………………………………………………………………………………

199

USB PnP ……………………………………………………………………………………………………………………………………….

199

Restore factory defaults …………………………………………………………………………………………………………………

200

Entering Invalid engine mode………………………………………………………………………………………………….

200

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Entering Recovery mode………………………………………………………………………………………………………..

201

Accessing the Network SE menu……………………………………………………………………………………………..

201

Service Engineer menu…………………………………………………………………………………………………………..

201

Accessing the service engineer (SE) menu…………………………………………………………………………………………

201

Service engineer (SE) menu …………………………………………………………………………………………………………….

201

Fax service engineer (SE) menu ……………………………………………………………………………………………………….

202

Repair information………………………………………………………………………..

203

Removal precautions……………………………………………………………………………………………………………..

203

Data security notice ……………………………………………………………………………………………………………………….

203

Handling ESD sensitive parts …………………………………………………………………………………………………………..

204

Controller board/control panel replacement …………………………………………………………………………………….

204

Restoring the printer configuration after replacing the controller board ………………………………………………

205

Restoring solutions, licenses, and configuration settings…………………………………………………………………….

208

Updating the printer firmware ……………………………………………………………………………………………………….

209

Backing up eSF solutions and settings ………………………………………………………………………………………………

210

Ribbon cable connectors ………………………………………………………………………………………………………………..

211

Zero Insertion Force (ZIF) connectors …………………………………………………………………………………………..

211

Horizontal top contact connector ………………………………………………………………………………………………..

212

Horizontal bottom contact connector…………………………………………………………………………………………..

215

Vertical mount contact connector ……………………………………………………………………………………………….

218

Horizontal sliding contact connector ……………………………………………………………………………………………

221

Low Insertion Force (LIF) connector……………………………………………………………………………………………..

224

Printhead assembly adjustments……………………………………………………………………………………………………..

225

Removal procedures……………………………………………………………………………………………………………..

228

Left side removals…………………………………………………………………………………………………………………

228

Left cover removal …………………………………………………………………………………………………………………………

228

Main drive gearbox removal……………………………………………………………………………………………………………

230

MPF solenoid removal ……………………………………………………………………………………………………………………

232

MPF gearbox removal…………………………………………………………………………………………………………………….

234

Reverse solenoid removal……………………………………………………………………………………………………………….

237

ACM clutch removal (MX310, MX410) ……………………………………………………………………………………………..

238

Cartridge gearbox removal ……………………………………………………………………………………………………………..

243

Duplex gear assembly removal ………………………………………………………………………………………………………..

243

Right side removals……………………………………………………………………………………………………………….

245

Right cover removal……………………………………………………………………………………………………………………….

245

Memory access door removal …………………………………………………………………………………………………………

248

Tray present sensor removal …………………………………………………………………………………………………………..

248

Cooling fan removal……………………………………………………………………………………………………………………….

249

Controller board removal ……………………………………………………………………………………………………………….

250

Controller board shield removal………………………………………………………………………………………………………

252

Upper shield removal …………………………………………………………………………………………………………………….

254

Toner cartridge smart chip contact removal ……………………………………………………………………………………..

254

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Modem removal ……………………………………………………………………………………………………………………………

256

Front removals……………………………………………………………………………………………………………………..

258

Left front mount removal ……………………………………………………………………………………………………………….

258

Right front mount removal ……………………………………………………………………………………………………………..

259

Transfer roll removal ……………………………………………………………………………………………………………………..

261

Cartridge plunger removal………………………………………………………………………………………………………………

262

Name plate cover removal ……………………………………………………………………………………………………………..

264

Front bin cover removal …………………………………………………………………………………………………………………

266

Control panel assembly removal ……………………………………………………………………………………………………..

267

UICC removal ………………………………………………………………………………………………………………………………..

270

UICC (MX310) removal …………………………………………………………………………………………………………………..

270

UICC shield removal……………………………………………………………………………………………………………………….

271

USB cable bracket removal ……………………………………………………………………………………………………………..

272

Speaker removal ……………………………………………………………………………………………………………………………

272

Control panel cover removal …………………………………………………………………………………………………………..

273

Display removal (MX410, MX51x)…………………………………………………………………………………………………….

274

Display (MX310) removal ……………………………………………………………………………………………………………….

276

Light tube removal…………………………………………………………………………………………………………………………

276

Keypad assembly removal ………………………………………………………………………………………………………………

278

MPF tray removal ………………………………………………………………………………………………………………………….

278

MPF pick roller cover removal …………………………………………………………………………………………………………

281

MPF pick roller removal………………………………………………………………………………………………………………….

281

Bail removal ………………………………………………………………………………………………………………………………….

282

Jam access cover removal……………………………………………………………………………………………………………….

282

Front access cover removal …………………………………………………………………………………………………………….

283

Front door sensor removal ……………………………………………………………………………………………………………..

285

Front input guide removal ………………………………………………………………………………………………………………

285

Separator pad removal …………………………………………………………………………………………………………………..

287

Bottom removals…………………………………………………………………………………………………………………..

290

Power supply removal ……………………………………………………………………………………………………………………

290

Power supply shield removal…………………………………………………………………………………………………………..

291

Duplex removal……………………………………………………………………………………………………………………………..

292

Duplex sensor and input sensor removal ………………………………………………………………………………………….

293

Duplex sensor and input sensor (MX310, MX410) removal …………………………………………………………………

296

Index sensor removal……………………………………………………………………………………………………………………..

297

Media present sensor removal ………………………………………………………………………………………………………..

298

Toner density sensor removal …………………………………………………………………………………………………………

300

Trailing edge sensor removal…………………………………………………………………………………………………………..

300

Trailing edge sensor (MX310, MX410) removal………………………………………………………………………………….

301

Media present sensor flag removal ………………………………………………………………………………………………….

306

ACM assembly removal ………………………………………………………………………………………………………………….

310

ACM assembly (MX310, MX410) removal …………………………………………………………………………………………

312

Pick/lift motor gearbox removal………………………………………………………………………………………………………

316

Tray guide removal ………………………………………………………………………………………………………………………..

317

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Rear side removals………………………………………………………………………………………………………………..

319

Dust cover removal………………………………………………………………………………………………………………………..

319

Rear exit door removal …………………………………………………………………………………………………………………..

320

Rear cover removal………………………………………………………………………………………………………………………..

321

Narrow media/bin full sensor removal……………………………………………………………………………………………..

321

Redrive assembly removal………………………………………………………………………………………………………………

323

Redrive shaft removal…………………………………………………………………………………………………………………….

324

Fuser removal ……………………………………………………………………………………………………………………………….

326

Top side removals…………………………………………………………………………………………………………………

327

Top cover assembly removal …………………………………………………………………………………………………………..

327

Bin extender removal …………………………………………………………………………………………………………………….

328

Laser scanning unit (LSU) removal……………………………………………………………………………………………………

330

ADF/scanner removals…………………………………………………………………………………………………………..

332

ADF separator pad removal ……………………………………………………………………………………………………………

332

ADF separator roll removal …………………………………………………………………………………………………………….

333

Flatbed cushion removal ………………………………………………………………………………………………………………..

335

Scanner front cover removal …………………………………………………………………………………………………………..

336

Scanner rear cover removal…………………………………………………………………………………………………………….

336

ADF input tray removal…………………………………………………………………………………………………………………..

337

ADF unit removal …………………………………………………………………………………………………………………………..

337

Scanner assembly removal ……………………………………………………………………………………………………………..

340

ADF top cover assembly removal …………………………………………………………………………………………………….

343

ADF cable removal …………………………………………………………………………………………………………………………

345

USB cable removal …………………………………………………………………………………………………………………………

345

USB wireless cable removal …………………………………………………………………………………………………………….

346

ADF hinge removal…………………………………………………………………………………………………………………………

348

Flatbed assembly removal ………………………………………………………………………………………………………………

348

Control panel ribbon cable removal …………………………………………………………………………………………………

348

Speaker cable removal……………………………………………………………………………………………………………………

349

Cave light cable removal…………………………………………………………………………………………………………………

351

Restraint pad removal ……………………………………………………………………………………………………………………

352

250/550-sheet option tray removals……………………………………………………………………………………….

353

Pick roller removal …………………………………………………………………………………………………………………………

353

Separator roll assembly removal ……………………………………………………………………………………………………..

354

ACM assembly removal ………………………………………………………………………………………………………………….

356

Component locations…………………………………………………………………….

359

Exterior locations………………………………………………………………………………………………………………….

359

Front view …………………………………………………………………………………………………………………………………….

359

Rear view ……………………………………………………………………………………………………………………………………..

360

Connectors…………………………………………………………………………………………………………………………..

361

Controller board ……………………………………………………………………………………………………………………………

361

Power supply ………………………………………………………………………………………………………………………………..

367

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Maintenance………………………………………………………………………………..

369

Inspection guide……………………………………………………………………………………………………………………

369

Scheduled maintenance…………………………………………………………………………………………………………

370

Maintenance kits …………………………………………………………………………………………………………………………..

370

Resetting the maintenance counter …………………………………………………………………………………………………

371

Lubrication specification………………………………………………………………………………………………………..

371

Cleaning the printer………………………………………………………………………………………………………………

371

Cleaning the printer ……………………………………………………………………………………………………………………….

371

Cleaning the scanner glass………………………………………………………………………………………………………………

372

Parts catalog………………………………………………………………………………..

374

Legend…………………………………………………………………………………………………………………………………

374

Assembly 1: Covers………………………………………………………………………………………………………………..

375

Assembly 2: Imaging………………………………………………………………………………………………………………

377

Assembly 3: Control panel (MX41x, MX51x, XM1140, and XM1145)……………………………………………

381

Assembly 4: Control panel (MX31x)…………………………………………………………………………………………

383

Assembly 5: Electronics 1……………………………………………………………………………………………………….

385

Assembly 6: Electronics 2……………………………………………………………………………………………………….

387

Assembly 7: Frame………………………………………………………………………………………………………………..

390

Assembly 8: Option trays……………………………………………………………………………………………………….

393

Assembly 9: Maintenance kits…………………………………………………………………………………………………

395

Assembly 10: Power cords……………………………………………………………………………………………………..

397

Assembly 11: Miscellaneous…………………………………………………………………………………………………..

399

Appendix A: Printer specifications……………………………………………………

401

Electrical specifications………………………………………………………………………………………………………….

401

Operating clearances……………………………………………………………………………………………………………..

401

Acoustics……………………………………………………………………………………………………………………………..

401

Operating environment………………………………………………………………………………………………………….

402

Scanner specifications……………………………………………………………………………………………………………

403

Fax specifications………………………………………………………………………………………………………………….

404

Appendix B: Options and features……………………………………………………

405

Available internal options………………………………………………………………………………………………………

405

Media handling options………………………………………………………………………………………………………….

405

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Appendix C: Theory of operation……………………………………………………..

407

POR sequence………………………………………………………………………………………………………………………

407

Printer control………………………………………………………………………………………………………………………

407

Paper path information………………………………………………………………………………………………………….

407

Input tray ……………………………………………………………………………………………………………………………………..

407

Multipurpose feeder (MPF) …………………………………………………………………………………………………………….

408

Simplex printing …………………………………………………………………………………………………………………………….

408

Duplex printing ……………………………………………………………………………………………………………………………..

409

Media handling components…………………………………………………………………………………………………..

410

Main drive gearbox………………………………………………………………………………………………………………………..

410

Autocompensator mechanism (ACM) ………………………………………………………………………………………………

410

Key components……………………………………………………………………………………………………………………

411

Sensors…………………………………………………………………………………………………………………………………………

411

Other key components …………………………………………………………………………………………………………………..

412

Electrophotographic process (EP process)………………………………………………………………………………..

414

ADF theory……………………………………………………………………………………………………………………………

417

ADF theory of operation …………………………………………………………………………………………………………………

417

Appendix D: Acronyms…………………………………………………………………..

421

Acronyms……………………………………………………………………………………………………………………………..

421

Index…………………………………………………………………………………………..

423

Part number index………………………………………………………………………..

433

Part name index……………………………………………………………………………

439

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Notices andsafety information

Laser notices

Laser notice

The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I

(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

Laser-Hinweis

Der Drucker wurde in den USA zertifiziert und entspricht den DHHS-Vorschriften 21 CFR, Kapitel I, Unterkapitel J für Laserprodukte der Klasse I (1); andernorts ist er als Laserprodukt der Klasse I zertifiziert, das den IEC 60825-1- Anforderungen entspricht.

Laserprodukte der Klasse I werden nicht als gefährlich eingestuft. Der Drucker enthält im Inneren einen Laser der Klasse IIIb (3b), und zwar einen 7-Milliwatt-Gallium-Arsenid-Laser, der im Wellenlängenbereich von 655 bis 675 Nanometern arbeitet. Das Lasersystem und der Drucker sind so konstruiert, dass unter normalen Betriebsbedingungen, bei der Wartung durch den Benutzer oder bei den vorgeschriebenen Wartungsbedingungen Menschen keiner Laserstrahlung ausgesetzt sind, die die Werte für Klasse I überschreitet.

Avis relatif à l’utilisation du laser

L’imprimante est certifiée conforme aux exigences de la réglementation des Etats-Unis relative aux produits laser (DHHS 21 CFR, Chapter I, Subchapter J for Class I (1)). Pour les autres pays, elle est certifiée conforme aux exigences des normes IEC 60825-1 relatives aux produits laser de classe I.

Les produits laser de Classe I ne sont pas considérés comme dangereux. L’imprimante contient un laser de classe IIIb (3b), laser arséniure de gallium 7 milliwatts opérant sur une longueur d’onde de l’ordre de 655 à 675 nanomètres. Le système laser ainsi que l’imprimante ont été conçus de manière à ce que personne ne soit exposé à des rayonnements laser dépassant le niveau de classe I dans le cadre d’un fonctionnement normal, de l’entretien par l’utilisateur ou de la maintenance.

Avvertenze sui prodotti laser

La stampante è certificata negli Stati Uniti come stampante conforme ai requisiti DHHS 21 CFR, Capitolo I, Sottocapitolo J per i prodotti laser di Classe I (1), mentre in altri paesi è certificata come prodotto laser di Classe I conforme ai requisiti IEC 60825-1.

I prodotti laser di Classe I non sono considerati pericolosi. La stampante contiene un laser di Classe IIIb (3b), che è nominalmente un laser ad arseniuro di gallio a 7 milliwatt funzionante a una lunghezza d’onda di 655-675 nanometri. Il sistema laser e la stampante sono stati progettati in modo da impedire l’esposizione a radiazioni laser superiori al livello previsto dalla Classe I durante le normali operazioni di stampa, manutenzione o assistenza.

Notices and safety information

15

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Aviso de láser

Esta impresora se ha certificado en EE. UU. de conformidad con los requisitos de DHHS 21 CFR, capítulo I, subcapítulo J, para los productos láser de Clase I (1), y en otros países está certificada como un producto láser de Clase I de acuerdo con los requisitos de IEC 60825-1.

Los productos láser de Clase I no se consideran peligrosos. La impresora contiene un láser interno de Clase IIIb (3b) que nominalmente es un láser de arseniuro de galio de 7 milivatios que funciona en una longitud de onda de 655-675 nanómetros. El sistema láser y la impresora se han diseñado para que ningún individuo acceda nunca a las radiaciones láser por encima del nivel de Clase I durante su uso normal, ni en tareas de mantenimiento o intervenciones de servicio técnico prescritas.

Aviso sobre laser

A impressora foi certificada nos EUA por estar em conformidade com os requisitos do DHHS 21 CFR, capítulo I, subcapítulo J, para produtos a laser de Classe I (1) e, nos demais países, foi certificada como produto a laser de Classe I em conformidade com os requisitos da IEC 60825-1.

Os produtos a laser de Classe I não são considerados perigosos. A impressora contém, internamente, um laser de Classe IIIb (3b) que é um laser de arsenieto de gálio de 7 miliwatts operando no comprimento de onda de 655-675 nanômetros. O sistema do laser e a impressora foram projetados para que jamais haja acesso humano à radiação do laser acima do nível da Classe I durante a operação normal ou a manutenção pelo usuário ou sob as condições de manutenção prescritas.

Laserinformatie

Deze printer is in de Verenigde Staten gecertificeerd als een product dat voldoet aan de vereisten van DHHS 21 CFR, hoofdstuk 1, paragraaf J voor laserproducten van klasse I (1). Elders is de printer gecertificeerd als een laserproduct van klasse I dat voldoet aan de vereisten van IEC 60825-1.

Laserproducten van klasse I worden geacht geen gevaar op te leveren. De printer bevat intern een laser van klasse IIIb (3b), een galliumarsenide laser met een nominaal vermogen van 7 milliwatt en een golflengtebereik van 655-675 nanometer. Het lasersysteem en de printer zijn zodanig ontworpen dat gebruikers nooit blootstaan aan laserstraling die hoger is dan het toegestane niveau voor klasse I-apparaten, tijdens normaal gebruik, onderhoudswerkzaamheden door de gebruiker of voorgeschreven servicewerkzaamheden.

Lasererklæring

Denne printer er certificeret i USA i henhold til kravene i DHHS 21 CFR, afsnit I, underafsnit J, for Klasse I-laserprodukter

(1) og certificeret andetsteds som et Klasse I-laserprodukt i henhold til kravene i IEC 60825-1.

Klasse I-laserprodukter anses ikke for at være farlige. Printeren indeholder internt en klasse IIIb (3b)-laser, der nominelt er en 7 milliwatt galliumarsenid-laser, som fungerer i bølgelængdeområdet 655-675 nanometer. Lasersystemet og printeren er udviklet på en sådan måde, at der ikke er en direkte laserstråling, der overskrider Klasse I-niveauet under normal brug, brugers vedligeholdelse eller de foreskrevne servicebetingelser.

Laserilmoitus

Tämä tulostin on sertifioitu Yhdysvalloissa DHHS 21 CFR, Chapter I, Subchapter J -standardin mukaiseksi luokan I (1) — lasertuotteeksi ja muualla IEC 60825-1 -standardin mukaiseksi luokan I lasertuotteeksi.

Notices and safety information

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7015

Luokan I lasertuotteita ei pidetä haitallisina. Tulostimen sisällä on luokan IIIb (3b) laser, joka on nimellisteholtaan 7 mW:n galliumarsenidilaser ja toimii 655–675 nanometrin aallonpituuksilla. Laserjärjestelmä ja tulostin ovat rakenteeltaan sellaisia, että käyttäjä ei joudu alttiiksi luokkaa 1 suuremmalle säteilylle normaalin käytön, ylläpidon tai huollon aikana.

Lasermeddelande

Skrivaren är certifierad i USA enligt kraven i DHHS 21 CFR, avsnitt I, underavsnitt J för laserprodukter av klass I (1) och i andra länder är den certifierad som en laserprodukt av klass I som uppfyller kraven i IEC 60825-1.

Laserprodukter av klass I anses inte vara skadliga. Skrivaren innehåller en klass IIIb (3b)-laser, vilket är en 7 mW galliumarseniklaser som arbetar inom en våglängd på 655–675 nm. Lasersystemet och skrivaren är utformade så att människor aldrig utsätts för laserstrålning över klass I-nivå under normala förhållanden vid användning, underhåll eller service.

Lasermerknad

Skriveren er sertifisert i USA for samsvar med kravene i DHHS 21 CFR, kapittel I, underkapittel J for laserprodukter av klasse I (1), og er andre steder sertifisert som et laserprodukt av klasse I som samsvarer med kravene i IEC 60825-1.

Laserprodukter av klasse I anses ikke som helseskadelige. Skriveren inneholder en intern laser av klasse IIIb (3b) som nominelt er en 7 milliwatt galliumarsenid-laser, og som opererer i bølgelengder på 655-675 nanometer. Lasersystemet og skriveren er utformet slik at mennesker ikke utsettes for laserstråling utover nivået i klasse I under normal drift, vedlikehold eller foreskrevet service.

Avís sobre el làser

Als EUA, la impressora està certificada de conformitat amb els requisits del capítol I, apartat J del CFR 21 del Departament de Salut i Serveis Humans per a productes làser de classe I (1) i a la resta de països està certificada com a producte làser de classe I d’acord amb els requisits de la norma IEC 60825-1.

Els productes làser de classe I no es consideren perillosos. A l’interior de la impressora hi ha un làser de classe IIIb (3b) que nominalment es un arsenur de galió de 7 mil·liwatts que funciona a una longitud d’ona de 655-675 nanòmetres. El sistema làser y la impressora s’han dissenyat amb l’objectiu d’impedir l’accés humà de la radiació làser superior al nivell de classe I durant un funcionament normal, el manteniment per part de l’usuari o les condicions de servei prescrites.

I 1 DHHS 21 CFR Chapter I Subchapter JIEC 60825-1 I

I IIIb 3b655 675 7I

DHHS 21 CFR, Chapter I, Subchapter J I(1)IEC 60825-1 I .

Notices and safety information

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Class I . 655-6757 IIIb(3b) ., I.

DHHS 21 CFR Chapter I Subchapter J I 1IEC 60825-1 I

I IIIb 3b 7 655-675nmI

DHHS 21 CFR Chapter I Subchapter J I (1)

IEC 60825-1 I

I IIIb (3b) 7(milliwatt) 655 675 (nanometer) (gallium arsenide laser) I

Safety information

Safety information

The safety of this product is based on testing and approvals of the original design and specific components. The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts.

The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others.

There may be an increased risk of electric shock and personal injury during disassembly and servicing of this product. Professional service personnel should understand this and take necessary precautions.

CAUTION—POTENTIAL INJURY

The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer’s instructions and local regulations.

Consignes de sécurité

La sécurité de ce produit repose sur des tests et des agréations portant sur sa conception d’origine et sur des composants particuliers. Le fabricant n’assume aucune responsabilité concernant la sécurité en cas d’utilisation de pièces de rechange non agréées.

Les consignes d’entretien et de réparation de ce produit s’adressent uniquement à un personnel de maintenance qualifié.

Le démontage et l’entretien de ce produit pouvant présenter certains risques électriques, le personnel d’entretien qualifié devra prendre toutes les précautions nécessaires.

Notices and safety information

18

7015

AVERTISSEMENT—RISQUE DE BLESSURE

La batterie lithium de ce produit n’est pas destinée à être remplacée. Il existe un risque d’explosion si une batterie lithium est placée de façon incorrecte. Ne rechargez pas, ne démontez pas et n’incinérez pas une batterie lithium. Mettez les batteries lithium usagées au rebut selon les instructions du fabricant et les réglementations locales.

Norme di sicurezza

La sicurezza del prodotto si basa sui test e sull’approvazione del progetto originale e dei componenti specifici. Il produttore non è responsabile per la sicurezza in caso di sostituzione non autorizzata delle parti.

Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale di assistenza autorizzato.

Durante lo smontaggio e la manutenzione di questo prodotto, il rischio di subire scosse elettriche e danni alla persona è più elevato. Il personale di assistenza autorizzato deve, quindi, adottare le precauzioni necessarie.

ATTENZIONE — PERICOLO DI LESIONI

La batteria al litio presente del prodotto non deve essere sostituita. In caso di sostituzione errata della batteria al litio, potrebbe verificarsi un’esplosione. Non ricaricare, smontare o bruciare batterie al litio. Smaltire le batterie al litio usate seguendo le istruzioni del produttore e le norme locali.

Sicherheitshinweise

Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des ursprünglichen Modells und bestimmter Bauteile. Bei Verwendung nicht genehmigter Ersatzteile wird vom Hersteller keine Verantwortung oder Haftung für die Sicherheit übernommen.

Die Wartungsinformationen für dieses Produkt sind ausschließlich für die Verwendung durch einen Wartungsfachmann bestimmt.

Während des Auseinandernehmens und der Wartung des Geräts besteht ein zusätzliches Risiko eines elektrischen Schlags und körperlicher Verletzung. Das zuständige Fachpersonal sollte entsprechende Vorsichtsmaßnahmen treffen.

VORSICHT — VERLETZUNGSGEFAHR

Die Lithiumbatterie in diesem Produkt darf nicht ausgetauscht werden. Wird eine Lithiumbatterie nicht ordnungsgemäß ausgetauscht, besteht Explosionsgefahr. Lithiumbatterien dürfen auf keinen Fall wieder aufgeladen, auseinander genommen oder verbrannt werden. Befolgen Sie zum Entsorgen verbrauchter Lithiumbatterien die Anweisungen des Herstellers und die örtlichen Bestimmungen.

Pautas de Seguridad

La seguridad de este producto se basa en pruebas y aprobaciones del diseño original y componentes específicos. El fabricante no es responsable de la seguridad en caso de uso de piezas de repuesto no autorizadas.

La información sobre el mantenimiento de este producto está dirigida exclusivamente al personal cualificado de mantenimiento.

Existe mayor riesgo de descarga eléctrica y de daños personales durante el desmontaje y la reparación de la máquina. El personal cualificado debe ser consciente de este peligro y tomar las precauciones necesarias.

PRECAUCIÓN: POSIBLES DAÑOS PERSONALES

La batería de litio de este producto no debe reemplazarse. Existe riesgo de explosión si se sustituye incorrectamente una batería de litio. No recargue, desmonte ni incinere una batería de litio. Deseche las baterías de litio según las instrucciones del fabricante y las normativas locales.

Notices and safety information

19

7015

Informações de Segurança

A segurança deste produto baseia-se em testes e aprovações do modelo original e de componentes específicos. O fabricante não é responsável pela segunrança, no caso de uso de peças de substituição não autorizadas.

As informações de segurança relativas a este produto destinam-se a profissionais destes serviços e não devem ser utilizadas por outras pessoas.

Risco de choques eléctricos e ferimentos graves durante a desmontagem e manutenção deste produto. Os profissionais destes serviços devem estar avisados deste facto e tomar os cuidados necessários.

ATENÇÃO — RISCO DE FERIMENTO

A bateria de lítio neste produto não deve ser substituída. Existe o risco de explosão se uma bateria de lítio for substituída incorretamente. Não recarregue, desmonte ou incinere uma bateria de lítio. Descarte as baterias de lítio usadas de acordo com as instruções do fabricante e regulamentos locais.

Informació de Seguretat

La seguretat d’aquest producte es basa en l’avaluació i aprovació del disseny original i els components específics. El fabricant no es fa responsable de les qüestions de seguretat si s’utilitzen peces de recanvi no autoritzades.

La informació pel manteniment d’aquest producte està orientada exclusivament a professionals i no està destinada a ningú que no ho sigui.

El risc de xoc elèctric i de danys personals pot augmentar durant el procés de desmuntatge i de servei d’aquest producte. El personal professional ha d’estar-ne assabentat i prendre les mesures convenients.

ATENCIÓ

La bateria de liti d’aquest producte no ha estat dissenyada perquè es substitueixi. Hi ha perill d’explosió si no es substitueix correctament la bateria de liti. No recarregueu, desmunteu o incinereu una bateria de liti. Desfeu-vos de les bateries de liti usades d’acord amb les instruccions del fabricant i les regulacions locals.

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Notices and safety information

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Notices and safety information

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Preface

This manual contains maintenance procedures for service personnel.

It is divided into the following chapters:

General information contains a general description of the printer. Special tools and test equipment are discussed.

Diagnostic information contains diagnostic aids you can use to isolate failing FRUs. These diagnostic aids include error code tables, symptom tables, and service checks.

Service menus contains descriptions of the printer interface, the user and service menus.

Repair information provides instructions for making printer adjustments and removing and installing FRUs.

Component locations uses illustrations to identify the basic printer parts.

Maintenance contains the lubrication specifications and recommendations to prevent problems.

Parts catalog contains illustrations and part numbers for individual FRUs.

Appendix A: Printer specifications contains detailed specifications about the product.

Appendix B: Options and features contains the available options and other features of the product.

Appendix C: Theory of operation contains the theory of operation.

Appendix D: Acronyms contains the list of acronyms in the manual and their meanings.

Service manual conventions

Note: A note provides additional information.

Warning—Potential Damage: A warning identifies something that might damage the product hardware or software.

This service manual uses several different types of caution statements:

CAUTION—POTENTIAL INJURY: A caution identifies something that might cause the service technician harm.

CAUTION—SHOCK HAZARD: This type of caution indicates a danger from hazardous voltage in the area of the product where you are working. Unplug the product before you start working, or use caution if the product must receive power to perform the task.

CAUTION—HOT SURFACE: This type of caution indicates a hot surface.

CAUTION—TIPPING HAZARD: This type of caution indicates a tipping hazard.

Change history

May 23, 2014

Added part number 40X0289 to the power cords parts catalog assembly.

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23

7015

April 16, 2014

Art revised for Electronics 1 parts catalog. Actuator was removed for 40X8050 FRU.

Descriptions for A4 and Legal support were added to FRUs (40X9055, 40X9056, 40X5804, and 40X9109) in the Imaging parts catalog.

Note for updating the scanner firmware was added to the ADF paper jam service check.

March 24, 2014

The EVERY 400K column was removed from the Inspection guide table.

Model descriptions for part numbers 40X8303 and 40X8305 were added.

February 28, 2014

Added the Restoring solutions, licenses, and configuration settings topic under Removal precautions.

Updated the Restoring the printer configuration after replacing the controller board topic.

Changed the title from eSF backup to Backing up eSF solutions and settings, and updated the topic.

Updated the Controller board removal topic.

Editorial changes

January 17, 2014

Restore factory defaults topics were added to the service menus.

Updating the printer firmware topics were added to the repair information.

November 28, 2013

Part number 40X8850 (Redrive shaft) was added to the parts catalog.

Redrive shaft removal was added to the repair information.

Part numbers for controller boards were replaced:

40X9065 (Controller board (MX31x) to 40X9251

40X9066 (Controller board (MX31x) to 40X9252

40X9067 (Controller board (MX31x) to 40X9253

October 22, 2013

Part number 40X9146 (Maintenance kit, 220 V) was replaced with 40X9136.

Part number 40X9654 (550 sheet tray, lockable) was added.

August 20, 2013

Fax card (40X7854) was included in the parts catalog.

August 13, 2013

Topic for restoring the printer configuration after replacing the controller board was added.

Additional procedure added for the installation note for the controller board removal topic.

The following Diagnostic information topics were added:

[x] page jam, clear standard bin. [20y.xx]

201 paper jam messages

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24

7015

Sensor (narrow media) jam service check

July 22, 2013

Parts catalog FRU descriptions were revised to include model information:

40X9055—Flatbed (MX51x and XM1145)

40X9056—Flatbed (MX31x, MX41x, and XM1140)

July 11, 2013

Parts catalog FRUs were added:

40X8698—Relocation kit (MX310 and MX410)

40X8699—Relocation kit (MX510)

July 1, 2013

FRU description changed—40X8297, Pick tire (MX51x and XM1145)

FRU added—40X8296, Pick tire (MX31x, MX41x and XM1140)

June 19, 2013

Changes were made to the ADF paper jam service check.

Part number 40X8093 (Transfer roll) was changed to 40X8393.

BSD model information was added to the FRU tables on the parts catalog.

Some information from the error code tables were made into new service checks. The following are the new service check topics added:

ADF rattling noise service check

Imaging unit low service check

Toner cartridge low service check

Bin full service check

Toner smart chip compatibility service check

Imaging chip compatibility service check

Flash full service check

Maintenance kit service check

NVRAM cyclic redundancy service check

Invalid firmware/controller board service check

RAM memory error service check

Scanner configuration error service check

Blank spaces on incoming fax service check

Stretched words on incoming fax service check

Download emulation cyclic redundancy service check

April 24, 2013

For the Imaging parts catalog assembly, the descriptions for the following part numbers were revised: 40X9142, 40X9143, 40X9144, 40X9093, 40X9059, 40X9057

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25

7015

April 4, 2013

Updated the ACM assembly removal procedure.

Added Media sensor flag removal procedure.

Updated the Sensor (input) early/late arriving service check to include checking of the media present sensor flag.

Added media present sensor flag part number 40X8800 to the Electronics 2 parts catalog assembly.

February 4, 2013

10.xx and 24x.08 errors were added to the User attendance messages table.

24x.08 errors were added to the 24x paper jams and Input option jam error messages tables.

New topic for updating the firmware was added to the Service menus chapter.

BSD machines were added to the list of models under the General information chapter.

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26

7015

General information

The LexmarkTM MX310dn, MX410, and MX510 (7015 xxx) are network capable, multi function laser printers that print monochrome print jobs. All information in this service manual pertains to all models unless explicitly noted.

The printers are available in the following models:

Model

Configurations

Machine type/model

MX310dn

Mono laser MFP, Networking/Fax, Duplex print, Simplex

7015 270

scan

MX410de

Mono laser MFP, Networking/Fax, Duplex print/scan,

7015 470

4.3 inch color touch screen

XM1140

7015 479

MX510de

Mono laser MFP, Networking/No fax, Duplex print/scan,

7015 630

4.3 inch color touch screen

MX511de

Mono laser MFP, Networking/Fax, Duplex print/scan,

7015 670

e Task 4.3 inch color touch screen

XM1145

7015 679

MX511dhe

Mono laser MFP, Networking/Fax, Duplex print/scan,

7015 675

e Task 4.3 inch color touch screen, Hard drive

The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, and service checks to determine the symptom, and then repair the failure. After you complete the repair, perform tests as needed to verify the repair.

To begin diagnosing a problem, go to “Diagnostic information” on page 37. See “Repair information” on page 203 for information about removing and reinstalling parts. See “Parts catalog” on page 374 to help identify parts.

Media guidelines

Additional information for printing on specialty media may be found in the Cardstock and Label Guide available at http://support.lexmark.com.

Paper guidelines

Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities.

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.

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Weight

The printer trays can automatically feed paper weights up to 120 g/m2 (32 lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 163 g/m2 (43 lb) bond grain long paper. Paper lighter than

60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommended to use 90 g/m2 (24 lb) or heavier paper.

Note: Two sided printing is supported only for 60–90 g/m2 (16–24 lb) bond paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield points produces the best print quality.

Moisture content

The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time to several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–90 g/m2 (16–24 lb) bond paper, grain long paper is recommended.

Fiber content

Most high quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper

Preprinted papers with chemicals that may contaminate the printer

Preprinted papers that can be affected by the temperature in the printer fuser

General information

28

7015

Preprinted papers that require a registration (the precise print location on the page) greater than ±2.4 mm (±0.9 inch), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms:

Coated papers (erasable bond), synthetic papers, thermal papers

Rough edged, rough or heavily textured surface papers, or curled papers

Recycled papers that fail EN12281:2002 (European)

Paper weighing less than 60 g/m2 (16 lb)

Multiple part forms or documents

Selecting paper

Using the appropriate paper prevents jams and helps ensure trouble free printing.

To help avoid paper jams and poor print quality:

Always use new, undamaged paper.

Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package.

Do not use paper that has been cut or trimmed by hand.

Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterhead

Use these guidelines when selecting preprinted forms and letterhead:

Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper.

Use only forms and letterhead printed using an offset lithographic or engraved printing process.

Avoid papers with rough or heavily textured surfaces.

Use papers printed with heat resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation set or oil based generally meet these requirements; latex inks might not.

When in doubt, contact the paper supplier.

Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.

Store paper in cartons, on a pallet or shelf, rather than on the floor.

Store individual packages on a flat surface.

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7015

Do not store anything on top of individual paper packages.

Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat.

Using recycled paper and other office papers

As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement can be made that all recycled paper will feed well.

Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today’s recycled office papers, but generally the following property guidelines apply to recycled paper.

Low moisture content (4–5%)

Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)

Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.

Suitable sheet-to-sheet coefficient of friction (0.4–0.6)

Sufficient bending resistance in the direction of feed

Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paper that is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required for reliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your paper supplier. Remember that these are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions).

Using specialty media

Tips on using card stock

Card stock is heavy, single ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.

From the Paper menu, set the Paper Type to Card Stock.

Select the appropriate Paper Texture setting.

Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems.

Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 220°C (446°F) without releasing hazardous emissions.

Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi liquid and volatile components into the printer.

Use grain short card stock when possible.

General information

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Tips on using envelopes

Print samples on the envelopes being considered for use before buying large quantities.

Use envelopes designed specifically for laser/LED printers. Check with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to 220°C (446°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions.

For best performance, use envelopes made from 90 g/m2 (24 lb bond) paper or 25% cotton. All cotton envelopes must not exceed 70 g/m2 (20 lb bond) weight.

Use only new envelopes from undamaged packages.

To optimize performance and minimize jams, do not use envelopes that:

Have excessive curl or twist

Are stuck together or damaged in any way

Have windows, holes, perforations, cutouts, or embossing

Have metal clasps, string ties, or folding bars

Have an interlocking design

Have postage stamps attached

Have any exposed adhesive when the flap is in the sealed or closed position

Have bent corners

Have rough, cockle, or laid finishes

Adjust the width guides to fit the width of the envelopes.

Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.

Tips on using labels

Print samples on the labels being considered for use before buying large quantities.

Note: Use only paper label sheets. Vinyl, pharmacy, and two sided labels are not supported.

For more information on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com.

When printing on labels:

Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:

The labels can withstand temperatures up to 230°C (446°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions.

Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without delaminating, oozing around the edges, or releasing hazardous fumes.

Do not use labels with slick backing material.

Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties.

Do not use labels with exposed adhesive.

Do not print within 1 mm (0.04 inches) of the edge of the label, of the perforations, or between die cuts of the label.

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7015

Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesive should be at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates the printer and could void the warranty.

If zone coating of the adhesive is not possible, then remove a 2 mm (0.06 inches) strip on the leading and driver edge, and use a non oozing adhesive.

Portrait orientation is recommended, especially when printing bar codes.

Tips on using letterhead

Use letterhead designed specifically for laser printers.

Print samples on the letterhead being considered for use before buying large quantities.

Before loading letterhead, flex, fan, and straighten the stack to prevent sheets from sticking together.

Page orientation is important when printing on letterhead.

Tips on using transparencies

Print a test page on the transparencies being considered for use before buying large quantities.

Feed transparencies from the standard tray, or the multipurpose feeder.

Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures up to 185°C (365°F) without melting, discoloring, offsetting, or releasing hazardous emissions.

Note: If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Paper menu, then transparencies can be printed at a temperature up to 195°C (383°F).

Avoid getting fingerprints on the transparencies to prevent print quality problems.

Before loading transparencies, flex, fan, and straighten the stack to prevent sheets from sticking together.

Supported paper sizes, types, and weights

Supported paper sizes

Paper size and dimension

Standard

Optional 250 or

Multipurpose

ADF

Scanner

Duplex

250 sheet tray

550 sheet tray

feeder

glass

mode

Business card

X

X

X

X

X

3 x 5 in.

X

X

X

X

4 x 6 in.

X

X

X

X

A4

210 x 297 mm

(8.27 x 11.7 in.)

A5

X

148 x 210 mm

(5.83 x 8.27 in.)

* Universal is supported in duplex mode only if the width is at least 210 mm (8.27 in.) and the length is at least 279.4 mm (11 in.). The smallest supported Universal size is supported only in the multipurpose feeder.

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Paper size and dimension

Standard

Optional 250 or

Multipurpose

ADF

Scanner

Duplex

250 sheet tray

550 sheet tray

feeder

glass

mode

A6

X

X

105 x 148 mm

(4.13 x 5.83 in.)

JIS B5

X

182 x 257 mm

(7.17 x 10.1 in.)

Letter

215.9 x 279.4 mm

(8.5 x 11 in.)

Legal

215.9 x 355.6 mm

(8.5 x 14 in.)

Executive

X

184.2 x 266.7 mm

(7.25 x 10.5 in.)

Oficio (México)

X

215.9 x 340.4 mm

(8.5 x 13.4 in.)

Folio

X

215.9 x 330.2 mm

(8.5 x 13 in.)

Statement

X

139.7 x 215.9 mm

(5.5 x 8.5 in.)

Universal*

76.2 x 127 mm (3 x 5 in.) to

215.9 x 359.92 mm

(8.5 x 14.17 in.)

7 3/4 Envelope (Monarch)

X

X

X

X

X

98.4 x 190.5 mm

(3.875 x 7.5 in.)

9 Envelope

X

X

X

X

X

98.4 x 226.1 mm

(3.875 x 8.9 in.)

10 Envelope

X

X

X

X

X

104.8 x 241.3 mm

(4.12 x 9.5 in.)

* Universal is supported in duplex mode only if the width is at least 210 mm (8.27 in.) and the length is at least 279.4 mm (11 in.). The smallest supported Universal size is supported only in the multipurpose feeder.

General information

33

Lexmark MX310, MX410, MX510, XM1140 Service manual

7015

Paper size and dimension

Standard

Optional 250 or

Multipurpose

ADF

Scanner

Duplex

250 sheet tray

550 sheet tray

feeder

glass

mode

DL Envelope

X

X

X

X

X

110 x 220 mm

(4.33 x 8.66 in.)

C5 Envelope

X

X

X

X

X

162 x 229 mm

(6.38 x 9.01 in.)

B5 Envelope

X

X

X

X

X

176 x 250 mm

(6.93 x 9.84 in.)

Other Envelope

X

X

X

X

X

85.7 x 165 mm to

215.9 x 355.6 mm

(3.375 x 6.50 in. to

8.5 x 14 in.)

* Universal is supported in duplex mode only if the width is at least 210 mm (8.27 in.) and the length is at least 279.4 mm (11 in.). The smallest supported Universal size is supported only in the multipurpose feeder.

Supported paper types and weights

The standard tray supports 60–90 g/m2 (16–24 lb) paper weights. The optional tray supports 60–120 g/m2 (16–32 lb) paper weights. The multipurpose feeder supports 60–163 g/m2 (16–43 lb) paper weights.

Paper type

250 or

Multipurpose feeder

Duplex mode

ADF

Scanner glass

550 sheet tray

Plain paper

Card stock

X

X

Transparencies

X

Recycled

Paper labels1

X

Bond

Envelope2

X

X

X

Rough envelope

X

X

X

Letterhead

Preprinted

1One sided paper labels designed for laser printers are supported for occasional use. We recommend printing only up to

20pages of paper labels per month. Vinyl, pharmacy, and two sided labels are not supported.

2Use envelopes that lie flat when individually placed on a table facedown.

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Paper type

250 or

Multipurpose feeder

Duplex mode

ADF

Scanner glass

550 sheet tray

Colored paper

Light paper

Heavy paper

Rough/Cotton

X

Custom Type [x]

1One sided paper labels designed for laser printers are supported for occasional use. We recommend printing only up to

20pages of paper labels per month. Vinyl, pharmacy, and two sided labels are not supported.

2Use envelopes that lie flat when individually placed on a table facedown.

Data security notice

1The printer contains various types of memory that store device and network settings, information from embedded solutions, and user data.

The following are the types of memory and the types of data that they store.

Volatile memory—The printer uses standard Random Access Memory (RAM) to buffer user data temporarily during simple print and copy jobs.

Non-volatile memory—The printer may use two forms of non-volatile memory: EEPROM and NAND (flash memory). Both types are used to store the operating system, device settings, network information, scanner and bookmark settings, and embedded solutions.

Hard disk memory—The printer hard disk is designed for device-specific functionality and cannot be used for the long term storage of data that is not print-related. The hard disk can retain buffered user data from complex print jobs, form data, and font data.

To erase volatile memory, turn off the printer.

To erase the non-volatile and printer hard disk memory, see the “Configuration menu” on page 188. The following parts are capable of storing memory:

Printer control panel

UICC (User Interface Controller Card)

Controller board

Optional hard disk

Note: The control panel and controller board contain NVRAM.

2 After removing the old part, return it to your next level of support.

Tools required for service

Flat-blade screwdrivers, various sizes

#1 Phillips screwdriver, magnetic

#2 Phillips screwdriver, magnetic

General information

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7015

#2 Phillips screwdriver, magnetic short-blade

Needle nose pliers

Diagonal side cutters

Spring hook

Feeler gauges

Analog or digital multimeter

Flashlight (optional)

General information

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Diagnostic information

CAUTION—SHOCK HAZARD: Remove the power cord from the electrical outlet before you connect or disconnect any cable or electronic card or assembly for personal safety and to prevent damage to the printer. Disconnect any connections between the printer and PCs/peripherals.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18kg (40 lb) and requires two or more trained personnel to lift it safely. Use the hand holds on the side of the printer. Make sure your fingers are not under the printer when you lift or set the printer on the floor or another stable surface.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

Troubleshooting overview

Performing the initial troubleshooting check

Before you start the troubleshooting procedures, perform the following checks:

With the power cord unplugged from the electrical outlet, check that the cord is free from the breakage, short circuits, disconnected wires, or incorrect connections.

Make sure the printer is properly grounded. Check the power cord ground terminal.

Make sure the power supply line voltage is within 10% of the rated line voltage.

Make sure the machine is securely installed on a level surface in a well ventilated area.

Make sure the room temperature is between 16 and 32°C (60 and 90°F) and that the relative humidity is between 20 and 80%.

Avoid sites generating ammonia gas, high temperature, high humidity (near water faucets, kettles, humidifiers), cold spaces, near open flames, and dusty areas.

Avoid sites exposed to direct sunlight.

Make sure the paper is the recommended paper for this printer.

Make a trial print with paper from a newly opened package, and check the result.

Power on Reset (POR) sequence

When you turn on the printer, it performs a POR sequence.

Check for correct POR functioning of the base printer by observing the following:

1The control panel indicator light turns on.

2The control panel display turns on.

3A splash screen appears on the display.

4The cooling fan turns on.

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5 The fuser heater turns on.

Note: The fuser takes longer to warm up from a cold start than from a warm start.

6The main drive motor turns on.

7The EP drive assembly drives the developer shaft located in the imaging unit.

8The exit rollers turn.

9The control panel indicator light blinks.

10Ready appears on the display.

Using Safe Mode

Safe Mode lets the printer continue to operate in a special limited mode in which it attempts to continue offering as much functionality as possible despite known issues.

Warning—Potential Damage: Safe Mode is intended as a short term workaround and should be used only in the case of a non critical error when a print job must be completed before service can be arranged to repair the printer. The printer must be returned to standard operating mode before diagnostics can be run or full function printing can continue.

You can enter Safe Mode in one of the following ways:

Enable Safe Mode from the Configuration menu, and then POR the printer.

Press the Stop and Back keys, and then POR the printer.

Return the printer to standard operating mode to service the printer and return to full function printing.

Safe mode print behavior

The following table outlines the behavior for this printer model while in Safe Mode:

Safe Mode engine features

Engine behavior

Control panel behavior

Simplex printing only

Will report that no duplexer is installed.

Duplex print option will not be

selectable.

Ignore duplex sensor

Ignore bin full sensor

Bin full messages will not be reported.

Bin full messages will not occur.

Print at narrow media operating point

Pages will be printed slower.

N/A

Ignore narrow media sensor

Narrow media will print without

N/A

restrictions.

Ignore all input options

Will report that only Tray 1 is installed.

Only Tray 1 and the MPF will be

selectable.

Ignore all output options

Will not report any installed finishing

Finishing options will not be selectable.

options.

Use large interpage gaps

Pages will have large interpage gaps.

N/A

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Fixing print quality issues

The symptoms described in this chapter might require replacement of one or more CRUs (Customer Replaceable Units) designated as supplies or maintenance items, which are the responsibility of the customer. With the customer’s permission, you might need to install a developer (toner) cartridge.

Initial print quality check

Before troubleshooting specific print problems, complete the following initial print quality check:

The printer must be in a location that follows the recommended operating environment specifications. See

“Operating environment” on page 402.

Check the life status of all supplies. Any supply that is low should be replaced.

Load 20 lb plain letter or A4 paper. Make sure the paper guides are properly set and locked. From the control panel, set the paper size and type to match the paper loaded in the tray.

Print a menu settings page. Be sure to keep the original menu settings page to restore the customer’s custom settings if needed.

Verify on the menu settings page if the following are set to their default values:

Print resolution: 600 dpi

Toner darkness: 8

Check the transfer roll for damage. Replace if damaged.

Check the toner cartridge and imaging unit for damage. Replace if damaged.

Print the print quality pages to see if the problem remains. Use Tray 1 to test print quality problems.

Print a print quality test page, and then look for variations in the print from what is expected. Verify if the settings under EP Setup are set to their default values. See “EP Defaults” on page 180.

Check to ensure the correct printer driver for the installed software is being used. An incorrect printer driver for the installed software can cause problems. Incorrect characters could print, and the copy may not fit the page correctly.

Gray background or toner fog check

Leading edge

ABCDE

ABCDE

ABCDE

Trailing edge

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Actions

Yes

No

Step 1

Go to step 2.

Replace the cartridge

Check the cartridge plunger.

plunger. See “Cartridge

plunger removal” on

Is the cartridge plunger properly attached to the front door, and is the

page 262.

spring functioning properly?

Step 2

Go to step 3.

The problem is solved.

Remove any contamination from the CTLS contacts. Perform a print test.

Does the problem remain?

Step 3

Go to step 4.

Replace the printer.

Check the CTLS for damage.

Is it free of damage?

Step 4

Go to step 5.

Replace the transfer

Check the transfer roll for surface contamination or excessive wear.

roll. See “Transfer roll

removal” on page

Is it free of contamination and wear?

261.

Step 5

Replace the power

Replace the printer.

Check the transfer roll left contact spring for damage.

supply. See “Power

supply removal” on

Is it free of damage?

page 290.

Repeating defects check

Actions

Yes

No

Step 1

Replace the imaging

Go to step 2.

Measure the distance between defects. Is the distance between defects

unit.

equal to any of the following?

3.82 in. (97 mm)

1.85 in. (47 mm)

1.5 in. (38 mm)

Step 2

Replace the fuser. See

Contact the next level

Is the distance between defects equal to 3.15 in. (80 mm)?

“Fuser removal” on

of support.

page 326.

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7015

Blank pages check

Actions

Yes

No

Step 1

Replace the toner

Go to step 2.

Check the toner cartridge level.

cartridge.

Is the toner level low?

Step 2

Go to step 3.

Replace the imaging

Check the imaging unit for wear or damage.

unit.

Is it free of wear or damage?

Step 3

Go to step 4.

Replace the transfer

Check the transfer roll for surface contamination or excessive wear.

roll.

Is it free of contamination and wear?

Step 4

Go to step 5.

Replace the printer.

Check the transfer roll left contact spring for damage.

Is it free of damage?

Step 5

Replace the power

The problem is solved.

Reseat the cables JLSU1 and J6 on the controller board.

supply.

Does the problem remain?

Solid black pages check

Diagnostic information

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7015

Actions

Yes

No

Step 1

Go to step 2.

Replace the imaging

Check the imaging unit for damage.

unit.

Is it free of damage?

Step 2

Go to step 3.

The problem is solved.

Remove any contamination from the imaging unit contacts.

Does the problem remain?

Step 3

Replace the power

Replace the printer.

Check the imaging unit contacts for damage.

supply. See “Power

supply removal” on

Are they free of damage?

page 290.

Shadow images check

Leading edge

ABCD

ABCD

ABCD

ABCD

Trailing edge

Actions

Yes

No

Step 1

Go to step 2.

Go to step 3.

Does the shadow image appear every two pages?

Step 2

Go to step 3.

Replace the redrive

Check the redrive assembly for wear or damage.

assembly. See “Redrive

assembly removal” on

Is it free of wear or damage?

page 323.

Step 3

Go to step 4.

Replace the transfer

Check the transfer roll for surface contamination or excessive wear.

roll. See “Transfer roll

removal” on page

Is it free of contamination and wear?

261.

Step 4

Go to step 5.

Replace the fuser. See

Check the following fuser components for wear or damage:

“Fuser removal” on

page 326.

Gears

Exit rollers

Belt fuser

Are they free of damage?

Diagnostic information

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7015

Actions

Yes

No

Step 5

The problem is solved.

Replace the fuser. See

a

Turn off the printer.

“Fuser removal” on

b

Remove the rear door and cover.

page 326.

c

Disconnect the fuser cable connected to PCN5 of the power supply.

d

Check for approximate correct resistance on the fuser cable:

220 V fuser—43 ohms

110 V fuser—10 ohms

100 V fuser—8 ohms

Is the resistance equal to any of the above values?

Skewed print check

)

ABCDE

)

ABCDE

ABCDE

Actions

Yes

No

Step 1

Go to step 2.

The problem is solved.

aPOR into the Diagnostics menu and perform a print test:

Diagnostics Menu > Print Tests > Tray 1

bAdjust the margins if necessary:

Diagnostics Menu > Registration

Does the error remain?

Step 2

Go to step 9.

Go to step 3.

Does the skew appear every two pages?

Step 3

Go to step 4.

If the media is from the

Check the media source.

MPF, then go to step 6.

Is the media from Tray 1?

Step 4

Go to step 5.

Replace the pick tires.

Make sure the pick tires are free of debris. Check for wear or damage.

Are they free of wear or damage?

Diagnostic information

43

7015

Actions

Yes

No

Step 5

Go to step 11.

Replace the input tray.

Check the lift plate on the input tray for damage.

Is it free of damage?

Step 6

Go to step 7.

Replace the MPF pick

Make sure the MPF pick roller and separator pad are free of debris. Check

roller and separator

pad. See “MPF pick

for wear or damage.

roller removal” on

Are they free of wear or damage?

page 281 and

“Separator pad

removal” on page

287.

Step 7

Go to step 8.

Replace the MPF

Check the MPF gearbox for wear or damage.

gearbox. See “MPF

gearbox removal” on

Is it free of wear or damage?

page 234.

Step 8

Go to step 11.

Replace the front input

Make sure the front input guide rollers are free of debris. Check for wear

guide. See “Front input

guide removal” on

or damage.

page 285.

Are they free of wear or damage?

Step 9

Go to step 10.

Replace the redrive

Make sure the redrive rollers are free of debris. Check for wear or damage.

assembly. See “Redrive

assembly removal” on

Are they free of wear or damage?

page 323.

Step 10

Go to step 11.

Replace the reverse

a Remove the left cover.

solenoid. See “Reverse

b POR into the Diagnostics menu and perform a duplex test:

solenoid removal” on

page 237.

Diagnostics Menu > Duplex Tests

c Observe the reverse solenoid for proper operation.

Does it properly operate?

Step 11

Contact the next level

Replace the printer.

Make sure the input roller/deskew assembly is free of debris. Check for

of support.

wear or damage.

Is it free of wear or damage?

Diagnostic information

44

7015

Streaked horizontal or vertical lines check

Actions

Yes

No

Step 1

Go to step 2.

Replace the imaging

Check the imaging unit for wear or damage.

unit.

Is it free of wear or damage?

Step 2

Go to step 3.

The problem is solved.

Make sure the paper path is free of debris or toner contamination.

Does the problem remain?

Step 3

Go to step 4.

Replace the transfer

Check the transfer roll for contamination or excessive wear.

roll.

Is it free of contamination or wear?

Step 4

Go to step 5.

Replace the fuser.

Remove the fuser and check for damage or debris on the rollers and belts.

Is it free of damage and debris?

Step 5

Replace the LSU.

The problem is solved.

Reseat the cables JLSU1 and J6 on the controller board.

Does the problem remain?

Toner smear check

ABC DEF

Leading edge

Trailing edge

Diagnostic information

45

7015

Actions

Yes

No

Step 1

Go to step 2.

Tighten the screws.

Check if the fuser screws are tightly fastened.

Are they tightly fastened?

Step 2

Go to step 3.

Replace the fuser. See

a Turn off the printer.

“Fuser removal” on

b Remove the rear door and cover.

page 326.

c Disconnect the fuser cable connected to PCN5 of the power supply.

d Check for approximate correct resistance on the fuser cable:

220 V fuser—43 ohms

110 V fuser—10 ohms

100 V fuser—8 ohms

Is the resistance equal to any of the above values?

Step 3

Replace the power

Replace the fuser. See

Check the following fuser components for wear or damage:

supply. See “Power

“Fuser removal” on

supply removal” on

page 326.

Gears

page 290.

Exit rollers

Belt fuser

Are they free of damage?

Toner specks check

Actions

Yes

No

Step 1

Go to step 2.

Replace the imaging

Check the imaging unit for wear or damage.

unit.

Is it free of wear or damage?

Step 2

Go to step 3.

The problem is solved.

Make sure the paper path is free of debris or toner contamination.

Does the problem remain?

Diagnostic information

46

7015

Actions

Yes

No

Step 3

Go to step 4.

Replace the transfer

Check the transfer roll for contamination or excessive wear.

roll.

Is it free of contamination or wear?

Step 4

Go to step 5.

Replace the fuser.

Remove the fuser and check for damage or debris on the rollers and belts.

Is it free of damage and debris?

Step 5

Replace the LSU.

The problem is solved.

Reseat the cables JLSU1 and J6 on the controller board.

Does the problem remain?

Paper jams

Avoiding jams

Load paper properly

Make sure paper lies flat in the tray.

Do not remove a tray while the printer is printing.

Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.

Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator.

Do not slide the paper into the tray. Load paper as shown in the illustration.

Diagnostic information

47

7015

Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes.

Push the tray firmly into the printer after loading paper.

Use recommended paper

Use only recommended paper or specialty media.

Do not load wrinkled, creased, damp, bent, or curled paper.

Flex, fan, and straighten paper before loading it.

Do not use paper that has been cut or trimmed by hand.

Do not mix paper sizes, weights, or types in the same tray.

Make sure the paper size and type are set correctly on the Embedded Web Server or the computer.

Note: Depending on your operating system, access the Paper menu using Local Printer Settings Utility or Printer Settings.

Store paper according to manufacturer recommendations.

Understanding jam messages and locations

When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer display. Open the doors, covers, and trays indicated on the display to remove the jam.

Notes:

When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial prints to the standard bin after a jammed page has been cleared. Check your printed output stack for discarded pages.

When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting does not guarantee that the page will reprint.

Diagnostic information

48

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Jam access area

Printer control panel message

What to do

1

Automatic document

[x] page jam, open automatic

Remove all paper from the ADF tray, and then remove

feeder (ADF)

feeder top cover. [28y.xx]

the jammed paper.

2

Standard bin

[x] page jam, clear standard

Remove the jammed paper.

bin. [20y.xx]

3

Front door

[x] page jam, open front

Open the front door, then remove the toner cartridge

door. [20y.xx]

and imaging unit, and then the jammed paper.

4

Multipurpose feeder

[x] page jam, clear manual

Remove all paper from the multipurpose feeder, and

feeder. [250.xx]

then remove the jammed paper.

5

Tray 1

[x] page jam, remove tray 1 to

Pull out tray 1 completely, then push the front duplex

clear duplex. [23y.xx]

flap down, and then remove the jammed paper.

Note: You may need to open the rear door to clear

some 23y.xx paper jams.

6

Tray [x]

[x] page jam, remove tray

Pull out the indicated tray, and then remove the jammed

[x]. [24y.xx]

paper.

7

Rear door

[x] page jam, open rear

Open the rear door, and then remove the jammed paper.

door. [20y.xx]

200 paper jams

[x] page jam, open front door. [20y.xx]

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

1 Press the button on the right side of the printer, and then open the front door.

2

1

Diagnostic information

49

7015

2 Pull the toner cartridge out using the handle.

3 Lift the green handle, and then pull the imaging unit out of the printer.

Warning—Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs.

4 Place the imaging unit aside on a flat, smooth surface.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

Diagnostic information

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Lexmark MX410 (МФУ) сервис мануалы в PDF-формате помогут найти неполадки и ошибки, а также осуществить ремонт Lexmark MX410 и восстановить работу устройства.

Lexmark MX410de: List of Available Documents

Note for Owners:

Guidesimo.com webproject is not a service center of Lexmark trademark and does not carries out works for diagnosis and repair of faulty Lexmark MX410de equipment. For quality services, please contact an official service center of Lexmark company. On our website you can read and download documentation for your Lexmark MX410de device for free and familiarize yourself with the technical specifications of device.

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Recommended Documentation:

Lexmark Manuals and Guides:

The main types of Lexmark MX410de instructions: user guide — rules of useing and characteristics, service manual — repair, diagnostics, maintenance, operation manual — description of the main functions of Lexmark MX410de equipment, etc.

Most of the instructions, that you can see on the site are uploaded by our users. If you have available a manual or document for Lexmark MX410de, which is currently not on the site or present in a different language version, we ask you to upload your document on website, using the «uploading form» available to all registered users.

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