Пароварка тефаль инструкция по применению vc1451

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Tefal

Tefal Convenient Series VC1451

Данная инструкция на русском языке предназначена для пароварки
Tefal Convenient Series VC1451
, описывает принцип работы и основные моменты эксплуатации устройства.

Производитель настойчиво рекомендует перед включением пароварки
внимательно изучить настоящую инструкцию.

Инструкция для пароварки
представлена в формате PDF. Все современные браузеры уже поддерживают данный формат и сложностей с открытием файла возникнуть не должно.

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SM_CUISEUR-VAPEUR_NC00131289.qxp_EXE 12/01/2016 15:16 PageC2

* podle modelu — v závislosti od modelu — modelltől függően — sõltuvalt mudelist — atkarībā no modeļa — priklausomai

nuo modelio — според модела — în funcţie de model — u zavisnosti od modela — ovisno o modelu — ovisno o modelu —

odvisno od modela — үлгіге байланысты — в зависимости от модели — залежно вiд моделi.

**

* podle modelu — v závislosti od modelu — modelltől függően — sõltuvalt mudelist — atkarībā no modeļa — priklausomai

nuo modelio — според модела — în funcţie de model — u zavisnosti od modela — ovisno o modelu — ovisno o modelu —

odvisno od modela — үлгіге байланысты — в зависимости от модели — залежно вiд моделi —  je

nach Modell — Secondo il modello

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    Пароварки Tefal Convenient Series VC145130 — инструкция пользователя по применению, эксплуатации и установке на русском языке. Мы надеемся, она поможет вам решить возникшие у вас вопросы при эксплуатации техники.

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    Tefal VC1451 Manual

    EN p. 1 – 15

    ZH p. 16 – 26

    TH p. 27 – 39

    MS p. 40 – 54

    User Guide

    EN

    Stainless steel model

    Plastic model

    ZH

    TH

    1

    MS

    2

    16

    4

    6

    8 15

    13

    12

    1

    2

    3*

    16

    4

    5*

    7

    9

    10

    11

    14

    NC00140762

    www.tefal.com

    * depending on model — * — * * bergantung-

    pada model

    1

    2

    3

    12

    13

    14

    1

    2

    3B

    4

    5

    15

    16

    17

    6

    7

    8

    18

    19

    20

    9

    10

    11

    CAUTION: the safety precautions are part of the appliance. Read them carefully before using your new appliance for the first time. Keep them in a place where you can find and refer to them later on.

    Read and follow the instructions for use. Keep them safe.

    This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children aged less than 8 years.

    Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards.

    Children shall not play with the appliance.

    1

    This appliance is not intended for use by persons (including children) with reduced physical,sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

    Children should be supervised to ensure that they do not play with the appliance.

    As this appliance is for household use only, it is not intended for use in the following applications and the guarantee will not apply for:

    staff kitchen areas in shops, offices and other working environments

    farm houses

    By clients in hotels, motels and other residential type environments

    bed and breakfast type environments

    If the power cord is damaged, it must be replaced by the manufacturer, the manufacturer’s after-sales service department or similarly qualified persons, so as to avoid danger.

    The appliance must not be immersed in water or any other liquid.

    Use a damp cloth or sponge with a little washing-up liquid to clean the accessories and parts in contact with food. Rinse with a damp

    2

    cloth or sponge. Dry accessories and parts in EN contact with food with a dry cloth.

    If the symbol is marked on the appliance, this symbol means “ Caution: surfaces may become hot during use ”.

    Caution: the surface of heating element is subject to residual heat after use.

    Caution: risk of injury due to improper use of the appliance.

    Always unplug the appliance:

    immediately after use

    when moving it

    prior to any cleaning or maintenance

    There is a risk of burns if you touch the hot surfaces of the appliance, hot water, steam or the food.

    Do not touch the appliance while it is producing steam and use oven gloves to remove the lid and steam bowls.

    For any problems or queries please contact our Customer Relations Team or consult our web site.

    The appliance can be used up to an altitude of 4000 m.

    For your safety, this appliance complies with the safety regulations and

    directives in effect at the time of manufacture (Low-voltage Directive, Electromagnetic Compatibility, Food Contact Materials Regulations, Environment…).

    3

    Check that the power supply voltage corresponds to that shown on the appliance (alternating current).

    Given the diverse standards in effect, if the appliance is used in a country other than that in which it is purchased, have it checked by an approved service centre.

    Do not place the appliance near a heat source or in a hot oven, as serious damage could result.

    Do not use an extension lead. If you accept liability for doing so, only use an extension lead which is in good condition, has an earthed plug and is suited to the power of the appliance.

    Do not place the appliance near a wall or cupboard: the steam produced by the appliance can cause damage.

    The cooking times are for information purposes only.

    Do not leave the cord hanging.

    Always plug the appliance into an earthed socket.

    Use a flat, stable, heat-resistant work surface away from any water splashes.

    Do not unplug the appliance by pulling on the cord.

    Do not move an appliance containing hot food or liquid.

    Do not use the appliance if:

    the appliance or the cord is damaged

    the appliance has fallen or shows visible damage or does not work properly

    In the event of the above, the appliance must be sent to an approved Service Centre. Do not take the appliance apart yourself.

    Do not disassemble the appliance yourself.

    This appliance is designed for domestic use only. In case of professional use, inappropriate use or failure comply with the instructions, the manufacturer accepts no responsibility and the guarantee does not apply.

    PROTECT THE ENVIRONMENT

    Your appliance has been designed to run for many years. However, when you decide to replace it, remember to think about how you can contribute to protecting the environment.

    Before discarding your appliance you should remove the battery from the timer and dispose of it at a local civic waste collection centre

    4

    (according to model).

    EN

    • The Approved Service Centres will take back any old appliances you may

    have so that they can be disposed of in accordance with environmental

    regulations.

    Environment protection first!

    Your appliance contains valuable materials which can be

    recovered or recycled.

    Leave it at a local civic waste collection point.

    DESCRIPTION

    1

    Lid

    8

    Heating element

    2

    Steam basket no. 2

    9

    Water tank

    3

    Removable grid no. 2

    10

    Base

    (depending on model)

    11

    Visible water level

    4

    Steam basket no. 1

    12

    Maximum water level

    5

    Removable grid no. 1 and

    13

    Timer

    built-in egg holder (depending

    14

    On indicator light (orange)

    on model)

    15

    Plug

    6

    Juice collector

    16

    Rice bowl

    7

    Water-refilling drawer

    INSTRUCTIONS FOR USE

    Before use

    Clean the water tank using a damp, non-abrasive sponge.

    Wash all removable parts with warm water and washing up liquid, rinse and dry.

    Do not immerse the electric base unit in water or any other liquid. — Fig. 2.

    Preparing the steam cooker

    Use on a flat, stable, heat-resistant work surface away from any water splashes.

    5

    Filling the water tank

    There are two ways to fill the water tank:

    A.Pour the water directly into the water tank up to the maximum level — Fig. 3-A.

    B.Open the water-fill drawer and pour water in up to the maximum level — Fig. 3-B.

    Fit the juice collector to the tank ensuring that it is firmly in place.

    Use fresh water with each use and check that the water tank is filled to the maximum level.

    Move away any items likely to be damaged by the steam.

    Do not use seasoning , herbs or any liquid other than water in the tank. Make sure that there is water in the tank before switching on the appliance.

    POSITIONING THE REMOVABLE GRIDS AND THE BASKETS

    (depending on model)

    The baskets have grids which can be removed to obtain a larger cooking area or to cook larger items of food.

    To cook with 2 baskets

    Always place grid no.1 on the juice collector (depending on model)

    Then place basket no.1

    Next place grid no.2 (depending on model)

    Then basket no.2

    Put the lid on (the lid fits on all baskets).

    To cook large items of food:

    Remove grid no.2

    Place basket no.2 directly on basket no.1

    Put the food inside — Fig. 5

    Put the lid on

    You can use the appliance with 1 basket or 2 depending on your needs. Place the baskets in the right order.

    For best results, do not put too much food in the baskets.

    6

    Choose the cooking time

    Plug in the appliance.

    Set the timer for the recommended time — Fig. 6 (see table of cooking times).

    The orange indicator light comes on.

    The steam cooking has begun.

    For cooking times of less than 15 min, turn the timer to 30 min and then turn it backwards to the required time.

    The appliance must be plugged in for the timer to be set.

    To cook rice

    Put the water and the rice in the rice bowl.

    Place the rice bowl in the steam basket — Fig. 7.

    Set the timer to the recommended time (see cooking times table).

    To cook eggs

    Place the eggs in the built-in egg holders — Fig. 8.

    Set the timer to the recommended time (see cooking times table).

    During cooking

    Check the water level by looking at the visible water level.

    If necessary, add water through the water-fill drawer — Fig.9.

    During cooking, make sure not to open the lid — Fig. 10. Also make sure not to obstruct the steam outlet on the lid. Fig. 11.

    Do not stand the lid upright to avoid warping — Fig. 12.

    If the water tank is empty, the steamer stops heating. Do not touch hot surfaces or hot food during cooking. Use oven gloves

    At the end of cooking

    The appliance switches off automatically.

    The timer beeps and the indicator light goes out.

    To stop the appliance before the end of cooking time selected, turn the timer to the Off position.

    7

    Removing the food from the steam baskets

    Remove the lid by the handle — Fig. 13.

    Remove the steam basket no.2, the grid no.2 and the steam basket no.1 — Fig. 14.

    Remove the food using oven gloves — Fig. 15.

    Use oven gloves to handle the baskets, handle, bases and lid — Fig. 15.

    The use of metal accessories for lifting out food is not recommended.

    After use

    Check that the juice collector has cooled sufficiently before removing it.

    Unplug the appliance.

    Leave it to cool completely before cleaning.

    TABLE OF COOKING TIMES

    Cooking times are given as a guideline for cooking using the lower basket. The times may vary according to the size of the food, the space between the food, the amount of food; using a different basket level and individual preferences. Adjust the cooking times according to the amount of food used. Cooking times must also be increased when using more than one basket to steam food.

    For food with different cooking times: place the food that requires longest time in the lower basket. During cooking, add the second basket with the food that requires less cooking time.

    Use oven gloves to handle the baskets and lid during cooking.

    Cooking times using basket no.1

    VEGETABLES

    Food

    Type

    Amount

    Cooking time (min)

    Artichokes

    fresh

    1

    45-55

    Asparagus

    fresh

    550gr

    30-35

    Broccoli (small florets)

    fresh

    500gr

    30-35

    frozen

    400gr

    25-31

    8

    Food

    Type

    Amount

    Cooking time (min)

    EN

    Carrots (thinly sliced 3mm)

    fresh

    300gr

    20-25

    Mushrooms (whole)

    fresh

    500gr

    20-25

    Cabbage (80g wedges)

    fresh

    600gr

    25-30

    Cauliflower (small florets)

    fresh

    1 average size

    30-35

    Spinach (toss halfway

    fresh

    300gr

    15-20

    through cooking)

    frozen

    300gr

    15-20

    Broad beans (shelled)

    fresh

    400gr

    15-21

    Runner beans (sliced)

    fresh

    450gr

    35-40

    frozen

    400gr

    30-35

    Leeks (2 cm slices)

    fresh

    500gr

    35-40

    Peppers

    fresh

    250gr

    20-25

    Garden peas (in the

    fresh

    300gr

    50-55

    rice bowl)

    frozen

    300gr

    50-55

    Small white onions

    fresh

    250gr

    15-20

    Potatoes (Sliced or cubed.

    fresh

    600gr

    40-45

    Small new potatoes whole)

    Courgette (2 cm slices)

    fresh

    600gr

    30-35

    Sweetcorn

    fresh — whole

    500gr

    35-40

    Aubergines (pieces)

    fresh

    600gr

    20-25

    FRUIT

    Food

    Type

    Amount

    Cooking time (min)

    Pears (whole or halved)

    fresh

    4

    30-35

    Bananas (whole)

    fresh

    4

    15-20

    Peaches

    fresh

    4

    15-20

    Apples (quartered)

    fresh

    4

    15-20

    9

    FISH — SHELLFISH

    Food

    Type

    Amount

    Cooking time (min)

    Thin fish fillets

    fresh

    350gr

    10-15

    (cod, haddock, salmon,

    frozen

    400gr

    15-20

    plaice, sole…)

    Whole fish (trout,

    fresh

    600gr

    30-35

    salmon trout…)

    Mussels

    fresh

    1kg

    20-25

    Coley steak

    fresh

    300gr

    15-20

    Prawns (shell on)

    fresh

    200gr

    20-25

    Scallop in the shell

    fresh

    100gr

    20-25

    Salmon fillets

    fresh

    550gr

    15-20

    MEATPOULTRY

    Food

    Type

    Amount

    Cooking time (min)

    Chicken thigh joints

    fresh — whole

    4

    35-40

    Chicken breast fillets

    fresh — whole

    450gr

    20-25

    (boneless)

    Turkey escalope

    400gr

    20-25

    Pork fillet (1 cm thick slices)

    600gr

    35-40

    Frankfurters

    6

    20-25

    EGGS

    Food

    Type

    Amount

    Cooking time (min)

    Hard-boiled eggs

    6

    20-25

    10

    RICE — PASTAGRAINS

    EN

    Food

    Type

    Amount of cold

    Cooking time (min)

    water

    White rice long grain

    125g

    200ml

    30-35

    Bulgar wheat

    125g

    200ml

    15-20

    Grains (couscous, …)

    125g

    300ml

    40-45

    STEAMING TIPS AND TECHNIQUES

    Do not pack food too tightly in the steam baskets. Leave some space for steam to circulate as much as possible.

    For best results, use pieces of food of approximately the same size (such as potatoes, vegetables and chicken breasts) so that they cook at the same time. The size and thickness of the food will alter the cooking time.

    Avoid lifting the lid to check on the cooking progress too often, as this allows loss of steam and can lengthen the cooking time.

    If recipes require the use of cling film, always use the all purpose type suitable for use in microwave ovens. Cling film is often used to prevent condensation forming and spoiling delicates foods such as egg custards. Avoid using foil as this tends to increase the steaming time.

    When choosing food for steaming, select suitable size food to fit the steaming basket, especially if it is cooked whole such as fish.

    Subtle flavour can be given to steamed food with the addition of fresh herbs, slices of lemon or orange, garlic and onion. These may be placed either directly underneath or on top of the food in the steaming basket.

    To give meat, poultry and fish a delicious flavour plus make then moist and tender, marinade for a few hours before steaming. The marinade can be as simple as a blend of wine and fresh herbs, or it can be a spicy barbecue or tandoori mix.

    Frozen vegetables can be steamed from frozen. All shellfish, poultry and meat must be completely thawed before steaming.

    For some recipes with a long cooking time, such as steamed sponge pudding, you will need to top up with more cold water during steaming.

    Always use oven gloves when handling the baskets or steaming cups during or after cooking.

    11

    CLEANING AND MAINTENANCE

    Cleaning your appliance

    Unplug the appliance after use.

    Leave it to cool completely before cleaning.

    Check that the appliance has cooled down sufficiently before emptying the juice collector and the water tank.

    Wash all removable parts in warm water and washing up liquid, rinse and dry.

    All parts except the electric base unit can be put in the dishwasher.

    To avoid stains appearing, clean these parts often and immediately after use.

    Do not immerse the electric base unit in water or any other liquid. Do not use abrasive cleaning products.

    Removing scale build-up from your appliance

    For optimum operation of your appliance, remove scale build-up every 8 uses. To do this:

    Remove the juice collector.

    Pour 1 L of water into the water tank.

    Add 2 glasses (around 300 ml) of white vinegar (available from hardware stores).

    Leave it to descale overnight.

    Rinse the inside of the water tank several times with warm water.

    Do not use other scale removing products.

    It is essential to descale your appliance regularly in order for it to function correctly.

    Storing the baskets and removable grids (depending on model)

    After cleaning all the parts, store your appliance as follows:

    Put the juice collector in the water tank. The rice bowl could be turned over on the juice collector — Fig. 16.

    Stack steam basket no.1 inside steam basket no.2 — Fig. 17 (depending on model).

    Turn the two baskets over on the base unit — Fig. 18 (depending on model).

    12

    Stack grid no.1, grid no.2. Place the grids on the base unit — Fig. 19 EN (depending on model).

    Place the lid on top — Fig. 20.

    TROUBLESHOOTING GUIDE

    Do not dismantle the appliance, if your appliance stops working, take it to one of our approved service centres for repair.

    Fault

    Reason

    Solution

    The timer has not been set.

    Plug in the appliance and

    turn the timer.

    The orange indicator light

    At the end of the cooking

    Cooking has ended.

    time, the light goes off

    does not come on.

    automatically.

    The parts are damaged.

    Contact our after-sales

    service.

    The orange indicator light

    Fault in the heating

    Contact our after-sales

    comes on but the appliance

    element.

    service.

    does not heat up.

    For cooking times lower

    Cooking time set to a low

    than 15 min, turn the

    The timer gets stuck.

    button until at least 30 min

    value.

    and return to the cooking

    time needed.

    Water is leaking from the

    Leak coming from the

    Contact our after-sales

    base.

    heating element.

    service.

    The food takes longer to

    Heating element has scale

    Remove scale build-up

    cook than usual.

    build-up.

    from the heating element.

    See section “Cleaning and

    Maintance”.

    Check that the baskets/

    Baskets/grids not fitted

    grids are fitted together

    Steam escapes along the

    together properly.

    properly and in the right

    order.

    sides of the appliance.

    Water-fill drawer located

    Check its position.

    under juice collector is open.

    13

    TEFAL/T-FAL* INTERNATIONAL LIMITED GUARANTEE : www.tefal.com

    This product is repairable by TEFAL/T-FAL*, during and after the guarantee period.

    Accessories, consumables and end-user replaceable parts can be purchased, if locally available, as described on the TEFAL/T-FAL internet site www.tefal.com

    The Guarantee**: TEFAL/T-FAL guarantees this product against any manufacturing defect in materials or workmanship during the guarantee period within those countries*** as stated in the attached country list, starting from the initial date of purchase or delivery date. The international manufacturer’s guarantee covers all costs related to restoring the proven defective product so that it conforms to its original specifications, through the repair or replacement of any defective part and the necessary labour. At TEFAL/T-FAL’s choice, a replacement product may be provided instead of repairing a defective product. TEFAL/T- FAL’s sole obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.

    Conditions & Exclusions : TEFAL/T-FAL shall not be obliged to repair or replace any product which is not accompanied by a valid proof of purchase. The product can be taken directly in person or must be adequately packaged and returned, by recorded delivery (or equivalent method of postage), to a TEFAL/T-FAL authorised service centre. Full address details for each country’s authorised service centers are listed on TEFAL/T-FAL website (www.tefal.com) or by calling the appropriate consumer Service centre set out in the attached country list. In order to offer the best possible after-sales service and constantly improve customer satisfaction, TEFAL/T-FAL may send a satisfaction survey to all customers who have had their product repaired or exchanged in a TEFAL/T-FAL authorised service centre.

    This guarantee applies only for products purchased and used for domestic purposes and will not cover any damage which occurs as a result of misuse, negligence, failure to follow TEFAL/T-FAL instructions, or a modification or unauthorised repair of the product, faulty packaging by the owner or mishandling by any carrier. It also does not cover normal wear and tear, maintenance or replacement of consumable parts, or the following:

    using the wrong type of water or consumable

    ingress of water, dust or insects into the product

    scaling (any de-scaling must be carried out according to the instructions for use)

    damage to any glass or porcelain ware in the product

    damages or poor results specifically due to wrong voltage or frequency as stamped on the product ID or specification

    mechanical damages, overloading

    damage as a result of lightning or power surges

    accidents including fire, flood, etc

    professional or commercial use

    Consumer Statutory Rights : This international TEFAL/T-FAL guarantee does not affect the Statutory Rights a consumer may have or those rights that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the product. This guarantee gives a consumer specific legal rights, and the consumer may also have other legal rights which vary from State to State or Country to Country. The consumer may assert any such rights at his sole discretion.

    ***Where a product purchased in a listed country and then used in another listed country, the international TEFAL/T-FAL guarantee duration is the one in the country of usage, even if the product was purchased in a listed country with different guarantee duration. The repair

    14

    process may require a longer time if the product is not locally sold by TEFAL/T-FAL. If the

    product is not repairable in the new country, the international TEFAL/T-FAL guarantee is EN limited to a replacement by a similar or alternative product at similar cost, where possible.

    *TEFAL household appliances appear under the T-FAL brand in some territories like America and Japan. TEFAL/T-FAL are registered trademarks of Groupe SEB.

    Please keep this document for your reference should you wish to make a claim under the guarantee.

    **For Australia only : Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled

    to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

    **For India Only : Your TEFAL product is guaranteed for 2 years. The guarantee covers exclusively the repair of a defective product, but at TEFAL’s choice, a replacement product may be provided instead of repairing a defective product. It is mandatory that the consumer, to have his product repaired, has to log a service request on the dedicated Smartphone application TEFAL SERVICE APP or by calling TEFAL Consumer Care Center at 1860-200- 1232, Opening hours Mon-Sat 09 AM to 06 PM. Products returned by Post will not be covered by the guarantee. As a proof of purchase consumer needs to provide both this stamped guarantee card and cash memo.

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    1. Consumer services

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    2. User manual, instruction for use

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    3. Electrical Cooking

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    4. Steam cooker

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    • Convenient series

    User manual and frequently asked questions Convenient series

    Steam cooking for healthy meals bursting with flavor every day

    Discover the Convenient Series Steam Cooker and enjoy all the benefits of steam cooking every day. Create delicious recipes with ease thanks to two stackable bowls and an easy-to-use 60-minute timer with auto-off. Then store away with ease thanks to its compact, space-saving design.

    Reference : VC145130

    Frequent questions

    Yes, indeed you can reheat food. Set the timer around 10 minutes (it depends on the food) and make sure that there is enough water in the tank.

    Over time, the strong coloured natural juices from foods such as carrots and beetroot may stain the juice collector. This is normal. It may be cleaned with lemon juice straight after cooking.

    We recommend that you put the largest pieces of food, requiring the longest cooking time in the lowest basket.

    The ingredients are very dense and have a different cooking time: try to prolong the cooking time.
    Too many ingredients are cooked together: put the larger sized ingredients and the ingredients with a longer cooking time in the lower bowl.
    Try to not overload the steam bowls.
    Descale your appliance.
    Cut the ingredients into small pieces.

    The flavour of food is much better in a steamer and therefore any seasoning should be used sparingly.
    If required, you can sprinkle it lightly on the food, or add herbs to the steam water to add flavour to your food.

    Yes. You should never leave a small electrical appliance unattended whilst in operation. However, you do not have to watch the steamer all the time. Simply set the timer and the bell will let you know when your food is ready to eat. There are no risks of burning the food and no need to stir it.
    Caution: Do not forget to put water in the tank.

    All the juices of the steamed food are collected in the juice collector. This can be used as a basic ingredient for stocks and sauces.

    If the cooking times are different for the food in each of the bowls, start cooking the food that requires the most time in the lower bowl and then add the upper bowl(s) while cooking is in progress to complete the cooking cycle.

    All frozen vegetables can be steamed from frozen.

    We only recommend using canned or precooked pulses and beans in the steamer. They should be drained and rinsed and then placed in the steamer basket. They do not need to be soaked or boiled first.

    Yes, you can steam them in a steamer. They take the same time as if you were steaming/simmering in a saucepan. Just keep checking the water level and topping it up.

    Yes — if your steamer baskets have removal bases, then you will be able to remove the bases from baskets 2 and 3 and place a small whole chicken inside the lower of the steam baskets ready for steam cooking.

    Yes, to give meat, chicken and fish a delicious moist flavour you can marinate them a few hours before steaming.

    For recipes with a long cooking time you will need to refill the water tank during the cooking period. To refill the water tank, you should use oven gloves to lift the lid and steamer basket. Carefully lift and empty any water that has collected in the juice collector, then refill the water tank using cold untreated tap water.

    The cooking time is the same whether you use one or two levels. Please be careful to not pack food too tightly on the first level to ensure that the steam can reach the second level.

    You simply place the eggs in the steamer basket. The cooking time is 12 minutes for 6 hard-boiled eggs, 8 minutes for 6 soft-boiled eggs.

    Don’t handle the bowls and verrines during cooking and don’t touch the device when producing steam; always stop it before.
    Do not move the appliance when it contains hot liquids or food.
    Always use protective gloves to handle the bowls or verrines after cooking.

    Try adding fresh herbs, lemon, garlic, oranges or even onion directly to the foods.
    To add flavour to chicken, meat and fish made with marinades, use barbecue sauce or spice mixtures.

    Put the rice in the rice bowl and fill it with water.
    Put the rice bowl in the steam basket or in the largest bowl and start cooking.

    Yes, especially for recipes with long cooking times.
    Also monitor the water level during cooking in case it needs refilling.

    Some recipes require the use of cling film for protection, to prevent condensation and protect delicate foods.
    Choose a special cling film for cooking, or microwave-safe cling film.
    Avoid aluminium foil which tends to increase cooking time.

    Yes, they are dishwasher safe but it is preferable to wash on the lowest heat setting or prewash setting.

    Yes, it must be descaled every 7 to 10 uses. To do this, simply fill the water tank with 1/3 white vinegar and 2/3 water.
    Leave to act cold for 1 night.
    Rinse the inside of the water tank several times with warm water.
    Never use abrasive cleaning products.

    On average, we recommend descaling your appliance every 7 to 10 uses to maintain an effective flow of steam and extend the life of your appliance.
    To do this, simply fill the water tank with 1/3 white vinegar and 2/3 water.
    Leave to act cold for 1 night.
    Rinse the inside of the water tank several times with warm water.
    Never use abrasive cleaning products.

    The appliance has not been descaled after 7 to 10 uses: descale it.

    [Check 1] Have you put the water in the right place?
    Please put the water in the water tank with the grey part in the middle (the heater).

    [Check 2] Did you put enough water in the water tank?
    If there is not enough water in the water tank, it won’t be able to create steam. Even if just cooking for a short time, you should ensure that the water reaches at least the top of the heater (the grey part). Even if you have put in enough water, it will take some time before it starts steaming.

    [Check 3] Is the heater (grey part) dirty?
    If there are minerals from the water adhered to the heater, it may not transmit heat correctly and steam may not be created. If there are changes such as discolouration of the heater — brown, black or white — or peeling of the surface, care of the heater will be necessary. Please carry out a descaling.

    This is working correctly. The turbo ring surrounds the heater so that the water inside is effectively heated. It is designed so that it doesn’t fit flush and the water from the space in between is used to make the steam. Please make sure that the turbo ring is orientated correctly so the notch is facing down.

    The surface of the heater isn’t peeling. It is probably a film that has attached itself to the surface of the heater. Carry out a descaling.

    When there’s not enough water in the tank, the device no longer heats.
    Fill it again up to the maximum height mark and the device will automatically restart the cooking programme.
    Use gloves and be careful not to touch hot surfaces, or foods being cooked, when refilling the tank.

    The bowls are equipped with detachable grills, except the drip tray which must always keep its grills.
    By removing the grills, you increase the cooking zone to cook bulky foods (whole chickens, artichokes, lobster, cauliflower, broccoli, etc).
    To put the grills into position:
    • Keep the grill on the correct side (the clip facing down).
    • Put the grill into the bowl.
    • Press on the clip zone to attach the bowl.
    To remove the grills, press on the top of the grill.

    After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

    Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

    No, you can steam all types of food: meat, fish, eggs, potatoes, desserts rice, couscous etc.

    No, the advantage of steam cooking lies in the fact that the flavours of the vegetables are not transmitted to each other, even when they are mixed.

    The steam cooker doesn’t cook under pressure, it instead uses the ambient pressure.
    The steam in the steam cooker is water boiling temperature, approximately 100°C.

    Yes, but not too often, because this results in a drop in temperature and a loss of steam which can slow down the cooking.

    Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

    Please go to the “Accessories” section of the website to easily find whatever you need for your product.

    Find more detailed information in the Guarantee section of this website.

    If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

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