Пылесос roborock e4 инструкция по использованию

Roborock E4 Robot Vacuum Cleaner Manual

Safety Information

Restrictions

• This product is designed for indoor floor cleaning only, do not use it outdoors (such as on an open-ended terrace), on any surface other than the ground (such as a sofa), or in any commercial or industrial environment.
• Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture.
• Do not use the product when the ambient temperature is higher than 104°F (40°C), lower than 39°F (4°C), or if there are liquids or tacky substances on the floor.
• Before using the product, move wires off the ground or place them to the side to prevent them being pulled on by the cleaner.
• To prevent blocking the product and to avoid damage to valuables, remove light-weight items (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning.
• Children should be supervised to ensure that they do not play with the appliance.
• This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the product by a person responsible for their safety (CB).
• This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision (EU).
• Keep the main brush cleaning tools out of reach of children.
• Do not place any object (including children and pets) on the product, whether it is in operation or not.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Do not use the product on burning objects (such as cigarette butts).
• Do not use the product on high pile carpets (product effectiveness may also be reduced on dark carpets).
• Do not use the product to clean hard or sharp objects (such as decoration wastes, glass and nails).
• Do not carry the product using the laser scanner cap, main unit cover, or collision buffer.
• The product must be switched off and the plug must be removed from socket-outlet before cleaning or maintaining the product.
• Do not use wet cloth or liquids for cleaning the product.
• Do not use the mopping module on carpets.
• Use the product according to the manual. Any loss or damage caused from improper use will be borne by the user.
• This product contains batteries that are only replaceable by skilled persons.

Battery and Charging

• Do not charge non-rechargeable batteries.
• For the purposes of recharging the battery, only use the detachable supply unit roborock CDZ14RR or CDZ15RR provided with this product.
• Do not dismantle, repair or modify the battery or charging dock.
• Keep the charging dock away from heat (such as heating vents).
• Do not wipe or clean the charger prongs with wet cloth or wet hands.
• If the power cord is damaged, stop using it immediately. It must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
• Make sure the product is powered off before shipment.
• Use of the original packaging is advised.
• If to be left unused for a long period of time, fully charge the product and switch it off before storing it in a cool, dry place.
• Charge it at least every three months to avoid over discharging the battery.
• To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation.
• To ensure compliance, operations at closer than this distance is not recommended. The antenna used for this transmitter must not be co-located in conjunction with any other antenna or transmitter.

Roborock robot vacuum cleaner troubleshooting

Roborock robot vacuum cleaner troubleshooting
Name	Troubleshooting
Robot	Problem listed in the User Manual
The product cannot be powered on
The main brush, side brush, fan, or main wheels do not work
Charging dock	The robot does not receive power
Power cable	The charging dock cannot be supplied with power

Product introduction

Robot

Clean/Power

• Press to start cleaning
• Press and hold to power on or off

Power Indicator

• White: Battery level ≥ 20%
• Red: Battery level
• Flashing slowly: Charging or starting up
• Flashing red: Error

Dock/Spot Cleaning

• Press to return to the dock
• Press and hold to spot clean

Note: Press any button to pause cleaning, returning to dock, or spot cleaning.

Reset WiFi

Parts List

Charging Dock

Moisture-proof mat

Power Cable

Adjustable water tank

Mop cloth

Robot

WiFi Indicator Light

• Off: WiFi disabled
• Slow flashing: Waiting for connection
• Fast flashing: Connecting
• Steady: WiFi connected

Robot and Sensors/Charging Dock

Installation

Using the robot

1. Place the Charging Dock against the wall on a flat surface and plug it into mains power.
   
   Notes:
   • Ensure that a distance of at least 0.5m on both sides and 1.5m in front is retained around the Charging Dock.
   • The Power Cable, when vertical to the floor, may get caught by the robot, disconnecting the Charging Dock.
   • The Power Indicator is on when the Charging Dock is connected to mains power, and off when the robot is charging.
   • For a better app user experience, place the Charging Dock in an area with a strong WiFi signal.
   • To avoid problems returning to the dock, do not place the Charging Dock in direct sunlight or block the Dock Location Beacon
   • Do not place the Charging Dock in passageways or doorways. This may prevent access due to the safe zone around the dock.
2. Secure the moisture-proof mat.
   After securing the charging dock, wipe the area where the moisture-proof mat will be placed with a dry cloth as shown. Stick the double-sided tape first to the moisture-proof mat then in position on the floor.
   
   Note:
   Always use the moisture-proof when placing the charging dock on a wooden floor.
3. Power on and charge.
   Press and hold the button to power on. When the Power Indicator is on, place the robot on the Charging Dock to charge. This robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the battery charged.
   
   Power Indicator color indicates battery level.
   • White: Battery level ≥ 20%
   • Red: Battery < 20%
     Note:
     The robot cannot be powered on when the battery is low. Place the robot on the Charging Dock to recharge.
4. Connect to the mobile app. (recommended)
   This robot uses the Xiaomi Home app. Through the MIUI system, it can be connected to other compatible smart home products.
   1. Download app
      Search for «Xiaomi Home» in the App Store or Google Play or scan the QR code below, then download and install the app.
      
      

      

   2. Reset WiFi
      1. Open the top cover of the robot to reveal the WiFi indicator light.
      2. Press and hold the button and the button until you hear the «Reset WiFi» voice alert. When the WiFi Indicator Light flashes slowly, the robot has entered network configuration mode.
         Note:
         If you cannot connect your phone to the robot, reset the WiFi, and add your robot as a new device.
         
         WiFi Indicator Light
         • Off: WiFi disabled
         • Slow flashing: Waiting for connection
         • Fast flashing: Connecting
         • Steady: WiFi connected
   3. Add device
      Open the Xiaomi Home app and tap the «+» in the top right corner. Add the robot by following the in-app prompts. After adding, the robot can be found on the home page.
      Note:
      • Due to ongoing Xiaomi Home development, the actual process may differ slightly from the above description. Always follow the instructions given in the app.
      • Only 2.4GHz WiFi is supported.
5. Mopping
   Note:
6. Start cleaning.
   When the battery is fully charged, the Power Indicator will remain lit. Press the button or use the app to start a cleanup.
7. Remove the mopping module.
   After the machine completes cleaning and returns to the charging dock, press the two side latches inwards and pull to remove the mop module.
   
   Note:
   • When the charging dock is placed on a wooden floor, always use it with the moisture-proof mat to prevent moisture damage.
   • Remove the mopping module after mopping, empty residual water and clean the mop cloth to prevent mildew or unpleasant odors.
   • Remove the mopping module if not mopping.

On/off

Press and hold the button to power on the robot. The Power Indicator will turn on, and the robot will enter standby mode. If the robot is idle, press and hold the button to power it off and end the current cleaning cycle.

Note: The robot cannot be turned off when it is charging.

Clean

Press the button to start cleaning. Press any button to pause the current cleaning cycle.

Note:

• Cleaning cannot start if the battery level is too low. Allow the robot to charge before restarting cleanup.
• Tidy away any cables on the ground (including the Charging Dock Power Cable) before cleaning to avoid losing power or damaging either the robot or the cables.
• If a cleanup finishes within 10 minutes, cleaning repeats by default.
• If the battery runs low before cleanup is complete, the robot will return to the dock for a top-up charge before resuming cleanup from where it left off.

Charging

Auto mode: After cleaning, the robot will automatically return to the Charging Dock.
Manual: If Paused, press the button to send the robot back to the Charging Dock.
The Power Indicator breathes when the robot is charging.

Note: If the robot cannot find the Charging Dock, it will return to the most recent starting location. Place the robot on the Charging Dock manually to recharge.

Pause

When the robot is cleaning, press any button to pause it. Press the button to continue cleaning or the button to stop cleaning and send it back to the Charging Dock.

Notes:

• Manually docking the robot in Pause mode will stop the current cleaning cycle.
• If continuing to clean after moving the robot, place it close to its original position before starting.

Cleaning method

Once started, the robot will clean in a Z pattern. Once all areas have been covered, it will clean along the wall to effectively cover the entire floor. It will then automatically return to the Charging Dock.

Spot cleaning

In Standby or Pause mode, press and hold the button to start Spot Cleaning. The robot will clean a 1.2m (3.9ft) in diameter circle spiraling out from its starting point. After cleaning, the robot will return to the start point.

Note: Starting Spot Cleaning in pause mode will stop the current cleaning cycle.

Errors

If a runtime error occurs, the Power Indicator will flash red quickly, and a voice prompt will sound. Refer to «Troubleshooting» for details.

Notes:

• The robot will automatically enter Sleep mode after 10 minutes of inactivity in an Error state.
• Docking the robot in an Error state will stop the current cleaning cycle.

Sleep

If inactive for more than 10 minutes, the robot will automatically enter Sleep mode. The Power Indicator will flash every few seconds. Press any button to wake the robot.

Scheduled Cleaning

Use the mobile app to set scheduled cleanups. The robot will automatically clean at the specified times and return to the Charging Dock after each clean.

Reset WiFi

If a mobile phone cannot connect to the robot due to router configuration changes, forgotten password, or any other reason, reset the WiFi. Open the top cover to reveal the WiFi Indicator, then press and hold the and buttons until the «Resetting WiFi» voice alert sounds. The reset is complete when the WiFi indicator flashes slowly.

Note: WiFi will be automatically disabled if the time taken to connect exceeds one hour. If you need to reconnect, reset the WiFi, and try again.

Suction Power

Use the Mi Home app to choose from Quiet, Balanced, Strong, or MAX modes. The Balanced mode is the default.

Do Not Disturb (DND) mode

When DND mode is activated, an active cleaning cycle will finish, no voice alerts will sound, and the Power Indicator Light will dim. DND mode is enabled by default from 22:00 to 08:00. You can use the mobile app to disable Do Not Disturb mode or change its effective time.

Routine Maintenance

Dustbin and Filter

* Clean weekly

1. Open the top cover of the robot, press the Dustbin Latch, then lift and remove the Dustbin.
   
2. Remove the Filter and empty the Dustbin.
   

Main Brush

* Clean weekly

1. Flip the robot over and press the Main Brush Cover Latch to remove the Main Brush Cover.
2. Remove the Main Brush and clean its bearings.
3. Remove any entangled hair.
4. Reinstall the Main Brush and replace the Main Brush Cover.
   Note:
   Replacing the Main Brush every 6-12 months is recommended for proper cleaning.
   

Clean the washable Filter

* Clean every two weeks

1. Fill the Dustbin with clean water. Gently shake it, then pour out the dirty water.
   
   Note:
   To prevent Filter blockages, only use fresh water. Do not use cleaning liquids.
2. Remove the Filter and rinse it with water.
   
   Note:
   To avoid damage, do not touch the surface of the Filter with hands, brushes, or sharp objects.
3. If necessary, rinse the filter and tap the Filter frame repeatedly to remove as much dirt as possible.
   
4. Leave the Filter to dry before reinstalling it.
   Note:
   Dry the Filter thoroughly before use. (At least 24 hours)

Battery

The robot is equipped with a high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged.

Note: If the robot is to be left unused for an extended period, turn it off before storage and charge it at least once every three months to avoid battery damage resulting from over-discharging.

Charging Dock

* Clean monthly

Use a soft dry cloth to clean the charging contacts.

Side Brush

* Clean monthly

1. Turn the robot over and remove the screw holding the Side Brush.
2. Remove and clean the Side Brush.
3. Reinstall the Side Brush and tighten the screw.
   

Note:
It is recommended to replace the Side Brush every 3-6 months to maintain the cleaning quality.

Mop cloth

* Clean after use

1. Remove the mop cloth from the mopping module.
   
2. Clean and dry the mop cloth.
   Note:
   • Always remove the mop cloth after cleaning to filter blockage.
   • If the mop cloth gets excessively dirty, the cleaning quality will be affected. Always use a clean cloth.
   • Replacing the mop cloth every 3-6 months is recommended to maintain cleaning quality.

Filter assembly

* Replacement every 1-3months is recommended

1. Move your finger along the notch to remove both filters.
2. Install the new filters.
   
   Note:
   Changing filters every 1-3 months is recommended, depending on the quality of water and frequency of use, to ensure cleaning quality.

Omni-Directional Wheel

* Clean as required

1. Turn the robot over.
2. Use a small screwdriver to pry out the axle and remove the wheel.
3. Rinse the axle and the wheel with water to remove hair and dirt.
4. Dry and press the wheel back in place.
   
   Note:
   The Omni-Directional Wheel bracket cannot be removed.

Robot Sensors

* Clean as required

Use a soft dry cloth to wipe and clean all sensors, including:

1. Four Cliff Sensors on the bottom of the robot.
2. Obstacle Sensor at the front of the robot.
3. Charging contacts on the bottom of the robot.
4. Motion Tracking Sensors on the bottom of the robot.

System Reset

If the robot does not respond when you press a button or the robot cannot be shut down, reset the system by pressing and holding the button. The robot will restart automatically after resetting.

Firmware Update

Update the robot using the Mi Home app. Place the robot on the Charging Dock and ensure that the battery level is higher than 20% before updating. The Power Indicator will flash white quickly during a firmware update.

Restore Factory Settings

If the robot is not functioning after a system reset, press and hold the button and the button together until the «Restoring factory settings» voice alert sounds. The robot will then be restored to factory settings. Ignore the «Reset WiFi» voice alert.

Basic Parameters

Robot

Name	Parameters
model	roborock E4
Dimensions	350× 350× 90.5mm
Battery	14.4V/5200mAh lithium battery
Weightt	Approx. 3.0kg
Wireless Connection	WiFi Smart Connect
Rated voltage	14.4VDC
Rated Power	58W
Charging Time

Charging Dock

Name	Parameters
Model	CDZ14RR or CDZ15RR
Dimensions	151× 130× 98mm
Rated Power	28W
Rated Input	100-240 VAC
Rated Output	20VDC 1.2A
Rated Frequency	50-60Hz
Charging Battery	14.4V/5200mAh lithium battery

Troubleshooting

If an error occurs during the cleanup, the Power Indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options.

Error	Solution
Error 2: Clean and lightly tap the Bumper.	The Bumper is stuck. Lightly and repeatedly tap the Bumper to remove any foreign matter. If no foreign matter is found, move the machine to a new location and restart.
Error 3: Move the robot closer to its starting location and restart.	The wheels are suspended. Move the robot closer to its starting location and try again.
Error 4: Wipe the Cliff Sensors and move the robot closer and try again.	The wheels are suspended. Move the robot closer and try again. This error may also be caused by dirty Cliff Sensors. Wipe the Cliff Sensors and retry.
Error 5: Remove the Main Brush and clean the brush and bearings.	The Main Brush may have become entangled with debris. Remove and clean the Main Brush and its bearing.
Error 6: Remove and clean the Side Brush.	The Side Brush may be entangled with debris. Remove and clean it.
Error 7: Remove any debris entangled in the main brush. Move the robot closer and restart.	The Main Wheels may be jammed. Remove and clean them.
Error 8: Clear away any obstacles around the robot.	The robot may be stuck. Clear any obstacles around it.
Error 9: Install the Dustbin and Filter.	Reinstall the Dustbin and Filter. Check that they are installed properly. If the problem persists, try replacing the Filter.
Error 10: Make sure that the Filter is dry or clean the Filter.	The Filter is not completely dry. Dry the Filter for at least 24 hours. The Filter may also be blocked and require cleaning. If the problem persists, replace the Filter.
Error 12: The battery is too low. Recharge before use.	Low battery. Recharge before use.
Error 13: Charging error. Clean the charging contacts.	Use a dry cloth to clean the Charging Contacts on the robot and on the Charging Dock.
Error 14: Battery error.	The battery temperature is either too high or too low. Wait until it returns to normal.
Error 17: Side Brush module error. Reset the system.	The Side Brush is experiencing a fault. Reset the system.
Error 18: Vacuum fan error. Reset the system.	The vacuum fan is experiencing a fault. Reset the system.
Error 20: Clean the Motion Tracking Sensor and place the back where it stopped.	The Motion Tracking Sensor may be dirty. Use a dry cloth to wipe the Sensor then place the robot back where it stopped before restarting.
Error 23: Clean the Dock Location Beacon.	The Dock Location Beacon is dirty. Wipe it clean.
Internal error. Reset the system.	Malfunction due to an internal error. Reset the system.

WIFI Specification

Service	Protocol	Frequency Range	Max. Output Power
WIFI	802.11b/g/n	2400-2483.5 MHz	≤ 20dBm

FAQs

Problem	Solution
Unable to power on	The battery level is low. Put the robot on the Charging Dock to charge it before use. The battery temperature is too low or too high. Only use the robot within the range of 4-40°C (39-104°F).
Unable to charge	If the Charging Dock is not receiving power, check that both ends of the Power Cable are properly connected. If contact is poor, clean the contact areas of the Charging Dock and the robot. Power is restored when the Power Indicator light turns on.
Slow charging	When used at high or low temperatures, the robot will automatically reduce the charging speed to extend battery life. The charging contact areas may be dirty. Use a dry cloth to clean them.
Unable to reach the dock	There are too many obstacles near the Charging Dock. Clear the area or move the dock. The robot is too far from the Charging Dock. Place it closer and retry.
Abnormal behavior	Restart the robot.
Noise during cleaning	The Main Brush, Side Brush, or Main Wheels may be jammed. Turn off the robot and clean them. If the Omni-Directional Wheel is jammed, remove it for cleaning.
Poor cleaning ability or dust falling out	The Dustbin is full and needs emptying. The Filter is blocked and needs cleaning. The Main Brush is jammed and needs cleaning.
Unable to connect to WiFi	WiFi is disabled. Reset the WiFi and try again. The WiFi signal is poor. Make sure that the robot is in an area with good WiFi signal reception. Abnormal WiFi connection. Reset the WiFi then download the latest mobile app and retry. Unable to connect to WiFi. There may be an error with your router settings. Contact Roborock customer service for troubleshooting.
Scheduled cleaning is not working	The battery level is too low. Scheduled cleaning can only begin when the battery level is above 20%.
Is power always being drawn when the robot is on the Charging Dock?	The robot will draw power while it is docked to maintain battery performance, but power consumption is extremely low.
Does the robot need to be charged for at least 16 hours the first three times it is used?	No. The robot can be used any time after it has been fully charged once.
Cleaning does not resume after recharging	Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When cleaning a space requiring a top-up charge, if the robot was placed manually on the Charging Dock before it recharged automatically, it will not be able to continue cleanup.
The robot cannot return to the Charging Dock after spot cleaning or when it has been moved manually.	After spot cleaning or a significant position change, the robot will re-generate the map. If the Charging Dock is too far away, it may not be able to return for recharging and must be placed on the charger manually.
The robot has started missing certain spots	The Obstacle Sensor may be dirty. Clean it with a soft dry cloth.
No or little water during mopping	Please check whether there is water in the water tank, rinse the mopping cloth, replace the filter or follow the instructions in the user manual to correctly install the mopping cloth.
Too much water during mopping	Please make sure that the water tank cover and the filter are properly installed in place.

EU Declaration of Conformity

Hereby we:

Name of manufacturer	Beijing Roborock Technology Co.,Ltd.
Address	Floor6, Suite6016, 6017, 6018, BuildingC, Kangjian Baosheng Plaza, No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA

declare that this DoC is issued under our sole responsibility and that the products:

Product description	Robotic Vacuum Cleaner and Accessories
Type(model) designation(s)	roborock E4

are in conformity and verified through testing with the provision of the following EU directives:

RED Directive 2014/53/EU Article 3.1 a): Safety& Health EN 60335-1: 2012+AC:2014+A11:2014 +A13:2017+A1:2019+A14:2019+A2:2019 EN 60335-2-2:2010 + A11:2012 + A1:2013 EN 62311:2008 EN 62233:2008	Household and similar electrical appliances-Safety-Part 1: General requirements Household and similar electrical appliances-Safety-Part 2-2: Particular requirements for vacuum cleaners and water suction cleaning appliance Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz — 300 GHz) Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure
RED Directive 2014/53/EU Article 3.1 b): EMC ETSI EN 301 489-1 V2.2.3 Dra ETSI EN 301 489-17 V3.2.2 EN 55014-1:2017 EN 55014-2: 2015 EN 61000-3-2: 2014 EN 61000-3-3: 2013	ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements; Harmonised Standard for ElectroMagnetic Compatibility ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for Broadband Data Transmission Systems; Harmonised Standard for ElectroMagnetic Compatibility Electromagnetic Compatibility-Requirements for household appliances, electric tools and similar apparatus Part 1: Emission Electromagnetic compatibility – Requirements for household appliances, electric tools and similar apparatus Part 2: Immunity – Product family standard Electromagnetic compatibility (EMC) — Part 3-2: Limits — Limits for harmonic current emissions (equipment input current ≤ 16 A per phase). Electromagnetic compatibility (EMC) — Part 3-3: Limits — Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase and not subject to conditional connection.
RED Directive 2014/53/EU Article 3.2: Radio Spectrum EN 300 328 V2.1.1	Wideband transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band and using wide band modulation techniques; Harmonized Standard covering the essential requirements of article 3.2 of Directive 2014/53/EU
RoHS Directive 2011/65/EU EN50581:2012	Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances

---

Product description	Charging Dock and Accessories
Type(model) designation(s)	Charging Dock, model: CDZ14RR or CDZ15RR

are in conformity and verified through testing with the provision of the following EU directives:

Low Voltage Directive 2014/35/EU EN 60335-1:2012 + A11:2014 + AC:2014 + A13:2017 EN 60335-2-29:2004 + A2:2010+A11: 2018 EN 62233:2008	Household and similar electrical appliances-Safety-Part 1: General requirements Household and similar electrical appliances-Safety-Part 2-29: Particular requirements for battery chargers Measurement methods for electromagnetic fields of household appliance and similar apparatus with regard to human exposure
EMC Directive 2014/30/EU EN 55014-1:2006+A1+A2 EN 55014-1:2017 EN 55014-2: 2015 EN 61000-3-2: 2014 EN 61000-3-3: 2013	Electromagnetic Compatibility-Requirements for household appliances, electric tools and similar apparatus Part 1: Emission Electromagnetic compatibility – Requirements for household appliances, electric tools and similar apparatus Part 2: Immunity – Product family standard Electromagnetic compatibility (EMC) — Part 3-2: Limits — Limits for harmonic current emissions (equipment input current ≤ 16 A per phase). Electromagnetic compatibility (EMC) — Part 3-3: Limits — Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current ≤ 16 A per phase
RoHS Directive 2011/65/EU EN50581:2012	Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances

Person responsible for making this declaration:
Printed name: Rui. Shen
Position/Title: Quality Director
Signature:
Date of issue: March 9, 2020
Place of issue: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza,
No. 8 Heiquan Road, Haidian District, Beijing, P.R. CHINA

WEEE Information

Correct Disposal of this product.
This marking indicates that this product should not be disposed with other household wastes throughout the EU.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased.
They can take this product for environmental safe recycling.

Warranty Information

Warranty Information
The warranty period depends on the laws of the country in which the product is sold, and the warranty is the responsibility of the seller.

The warranty only covers defects in material or workmanship.

The repairs under warranty may only be carried out by an authorized service centre. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted.

The warranty will not apply in cases of:

• Normal wear and tear
• Incorrect use, e.g. overloading of the appliance, use of non-approved accessories
• Use of force, damage caused by external influences
• Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-compliance with the installation instructions
• Partially or completely dismantled appliances.

Laser Safety
The laser distance sensor of this product meets the standards for Class I Laser Products in IEC 60825-1:2014 and will not generate hazardous laser radiation.

Robot Vacuum Cleaner
Manufacturer: Beijing Roborock Technology Co.,Ltd.
Product Model: roborock E4
Address of Manufacturer: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza,
No.8 Heiquan Road, Haidian District, Bejing, P.R.CHINA

For more product information, visit our website: www.roborock.com
For after-sales support, email our after-sales service team:
US/Non-Europe Support: support@roborock.com
Europe Support: support@roborock-eu.com

Videos

Roborock E4 Robot Vacuum Review Video

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Roborock E4 Robot Vacuum Cleaner Manual

Среди бюджетных моделей роботов заслуживает внимания разработка Xiaomi пылесос Roborock E4. Он одновременно выполняет влажную и сухую уборку, имеет ряд положительных качеств и не обделен негативными сторонами. Предлагаем обзор устройства с анализом отзывов пользователей.

Комплектация

Робот находится в двойной коробке: транспортной и фирменной с изображением устройства и описанием основных функций и особенностей.

В комплект входит:

• робот-пылесос;
• подзарядная база;
• кабель питания;
• силиконовая подставка для защиты от попадания влаги на пол;
• запасные форсунки, через которые проходит вода при влажной уборке;
• контейнер для воды;
• салфетка из микрофибры;
• инструкция по использованию.

В комплекте нет запасных элементов, а также пульта ДУ. Управлять устройством можно со смартфона через приложение или с помощью кнопок на корпусе робота.

Описание модели

Обзор модели начнем с технических параметров. Робот имеет некоторые особенности навигации и стандартные для большинства бюджетных вариантов функции.

Технические параметры

Характеристики представлены в таблице.

Тип прибора	Робот-пылесос
Производитель	Китай, Roborock E4
Модель	Robot Vacuum Cleaner E452-00/02
Мощность всасывания	2000 Па
Тип уборки	Сухая, влажная
Площадь уборки	200 кв.м.
Уровень шума	69 дБ
Вид пылесборника	Контейнер
Объем пылесборника	0.64
Питание	Li-Ion аккумулятор
Емкость батареи	5200 mAh
Время работы от аккумулятора	2.5 часа
Время зарядки	6 часов
Размеры (диаметр×высота)	35×9 см
Вес	2.96 кг

Навигация

Робот ориентируется в пространстве благодаря датчикам:

1. Двойной гироскоп. С его помощью определяется местонахождение робота в пространстве.
2. Оптический глаз. Определяет расстояние пройденного маршрута.
3. ИК-датчики. Обнаруживают препятствия (цветные и непрозрачные). В результате робот замедляет движение и столкновение должно быть мягким.
4. Чувствительный датчик бампера. Предназначен для запоминания того место, где произошло столкновение.
5. Датчики падения. Останавливают движение робота на ступеньках и других возвышенностях.

Функции

Roborock E4 осуществляет уборку в соответствии с определенным планом:

1. Проходит всю площадь зигзагом.
2. Проводит уборку вдоль стен.
3. Возвращается на ДОК-станцию.

Возможно проведение точечной уборки. Функция включается в режиме паузы или ожидания. Диаметр рабочей зоны — 1.2 м., движение совершается по спирали.

Внешний вид

Пылесос выполнен в сдержанном стиле из прочного пластика. Качество сборки достаточно надежное, как и у подобных моделей от Сяоми.

Верхняя крышка изготовлена из матового пластика. Спереди установлен датчик, выступающий над поверхностью корпуса. Практически пополам верхняя часть разделяется глянцевой вставкой, на которую нанесено название пылесоса. В передней части расположены две кнопки управления (включение и поиск базы).

Для доступа к пылесборнику откидывают заднюю часть верхней панели корпуса. Контейнер выполнен из прозрачного пластика, HEPA-фильтр вставляется в заднюю часть емкости.

Передняя часть пылесоса оснащена прорезиненным бампером для смягчения ударов при столкновении с препятствиями.

На дне робота в передней части находится поворотный ролик и клеммы для подзарядки. Сбоку расположена одна щетка, симметрично ей установлен оптический датчик. В центре под подвижной пластиковой рамкой находится турбощетка. По бокам от всасывающего отверстия — пара ведущих колес.

Для влажной уборки на заднюю часть крепится микрофибра при помощи липучек.

Рекомендации по эксплуатации

Перед использованием прибора стоит ознакомиться с инструкцией. На русском языке она есть практически всегда. В противном случае найти ее в интернете не составляет труда.

Руководство пользователя содержит несколько разделов:

• техника безопасности;
• возможные неисправности;
• конструкция прибора;
• правила первого включения и управления;
• уход за пылесосом;
• устранение возникающих ошибок;
• технические характеристики;
• популярные вопросы.

Первое использование, установка

Подзарядную станцию устанавливают на ровной поверхности недалеко от розетки. Производитель рекомендует, чтобы с двух сторон от станции было по 0.5 м свободного пространства, а спереди — не менее 1.5 м. Кабель питания не должен находиться на полу для исключения застревания в нем робота.

Место возле установленной ДОК-станции необходимо протереть насухо и установить влагостойкую подставку. Она обеспечит защиту напольного покрытия от воды, которая может вытекать из робота после окончания рабочего сеанса.

На верхней панели корпуса нажимают и удерживают кнопку включения. Индикатор питания должен засветиться, после этого устройство устанавливают на базу для зарядки.

Подключение к приложению

Алгоритм действий:

1. Скачать приложение “Mi Home” (в App Store и Google Play).
2. Сбросить Wi-Fi. Для этого нужно открыть верхнюю крышку робота, под которой находится индикатор сети. Одновременно нажать и удерживать обе кнопки управления на корпусе до появления голосового оповещения “Сброс Wi-Fi”.
3. Добавить робот в приложение. Нажать на плюс и следовать подсказкам.

Обновлять прошивку можно через приложение “Mi Home”. Для этого робот должен находиться на базе, а заряд его не должен быть менее 20%.

Достоинства и недостатки

В своих отзывах и обзорах пользователи выделяют преимущества:

1. Высокое качество уборки. Из-за круглой формы робота требуется дополнительная ручная очистка углов.
2. Цена. В некоторых магазинах Roborock E4 можно купить с неплохой скидкой.
3. Мощный аккумулятор.
4. Автоматическое увеличение мощности при обнаружении особо загрязненных мест или ковров.
5. Матовый корпус робота.
6. Одновременное проведение сухой и влажной уборок.
7. Большой объем мусоросборника.
8. Возможность управления через “Яндекс.Алиса”.
9. Уборка по расписанию на каждый день недели.

Недостатки:

1. Верхний датчик может цепляться за мебель, в результате чего робот застревает.
2. Относительно аналогичных пылесосов Xiaomi Roborock E4 более шумный.
3. Одна боковая щеточка.
4. Отсутствие сетчатого фильтра.
5. Несовершенная навигационная система.
6. Нет дополнительных комплектующих.
7. Невозможно построение карты помещения в реальном времени.

Отзывы пользователей

Анализ обзоров покупателей и их оценки прибора позволяет сделать следующие выводы.

Комплектация

В комплекте не предусмотрены запасные детали, включая HEPA-фильтр и микрофибру для влажной уборки. Пользователи заказывают расходные материалы на китайских сайтах (чаще AliExpress) по невысокой цене.

Навигация

В первые проезды пылесос двигается осторожно. В последующем после построения карты движения более уверенные.

Многие пользователи отмечают факт того, что робот может сильно врезаться в предметы и мебель. Особенно это касается темных поверхностей. Иногда подобные ситуации происходят с новыми предметами, которые принесли в комнату уже после нескольких уборок роботом. В результате появляются царапины на мебели и плинтусах.

Для исключения застревания устройства необходимо убирать длинные шторы, стулья, провода, игрушки и подобные предметы. Это правило актуально для большинства моделей роботов. Roborock E4 с легкостью засасывает шторы и застревает на одном месте.

С поиском станции проблемы возникают очень редко. Чаще робот с легкостью возвращается на базу даже если уборка проводилась в другой комнате.

Уход

После окончания уборки достаточно 2 минут для того, чтобы почистить пылесос. Для более тщательной очистки, включая щетки, уходит около 5 минут. Микрофибру стоит после каждой уборки снимать, прополаскивать и высушивать.

Качество уборки

Подходит для поддержания чистоты. Грязные помещения не уберет, пятна не отмоет без ручной помощи. Хорошо собирает шерсть домашних животных, мелкий мусор и пыль. Влажная уборка подходит для ламината. Микрофибра смачивается равномерно. При этом есть возможность регулирования подачи воды на тряпочку. Коротковорсовые ковры очищаются неплохо, но робот не может заменить мощный пылесос для качественного сбора пыли и мелкого мусора.

Сопряжение с приложением

Можно просмотреть карту убранного помещения. Однако сделать это в процессе уборки или до уборки невозможно. Соответственно нельзя указать в приложении точечную уборку или поставить виртуальную стену.

В приложении можно увидеть:

• степень заряда;
• время, затраченное на уборку;
• карту убранной территории.

С помощью приложения доступно управление вручную и изменение настроек на русском языке.

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