Сервис мануал hp 5100 - RukovodstvoRus.ru - инструкции пользования и руководства

Окончание поддержки: драйверы для принтеров в Windows 7, 8, 8.1, Server 2008, 2008R2.

HP больше не поддерживает эти драйверы принтеров с 1 ноября 2022 г. HP рекомендует обновить операционную систему до поддерживаемой версии. Подробнее

Источник

hp LaserJet 5100 service 5100tn 5100dtn

5100Le

hp LaserJet 5100 series printers

service ____________________

Company 2002

Publication number

Q1860-90918

First Edition, May 2002

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

PostScript® is a trademark of Adobe Systems Incorporated.

HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products.

Microsoft, Windows® , MS-DOS, and Windows NT, are U.S. registered trademarks of Microsoft Corporation.

TrueType™ is a U.S. trademark of Apple Computer, Inc.

UNIX® is a registered trademark of The Open Group.

ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency.

Hewlett-Packard Company

11311 Chinden Boulevard

Boise, Idaho 83714 U.S.A.

1 Printer description

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Printer information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Environmental and power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Supported types of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Guidelines for using paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Vellum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Card stock and heavy paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Luokan 1 laserlaite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Material Safety Data Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Environmental product stewardship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

2 Service approach

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Parts and supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Limited warranty for the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Worldwide service and support offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Contents 3

3 Printer operation

Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Control panel keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Settings and defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Private/stored jobs menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Paper-handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Print-quality menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Printing menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 I/O menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 EIO menu (HP LaserJet 5100tn and 5100dtn printers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Resets menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Setting the page count, maintenance count, and serial number . . . . . . . . . . . . . . . . . . . . . . . . 60 Cold reset paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Clear event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Testing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Cold reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Clearing NVRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Initializing the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 System configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 MS-DOS system configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Parallel MS-DOS commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Printer I/O configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Parallel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

4 Printer maintenance
Cleaning the printer and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	66
Cleaning spilled toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	67
Preventive maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	68
Reset maintenance count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	68
Expected life of components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	68

5 Functional information
Printer subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 71
Power supply system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	72
Ac/dc power distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	72
Overcurrent overvoltage protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	73
High-voltage power distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	74
Toner-cartridge detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	75
Dc controller system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	75
Laser and scanner drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	76
Paper-motion monitoring and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	76
Solenoids, sensors, clutches, and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	76
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	76
Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	77
Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	78
PowerSave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	78
Resolution Enhancement technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	78
EconoMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	79
Input/output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	79
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	79
Printer memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	80
Memory Enhancement technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	80
Page protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	81
PJL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	81
PML. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	81
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	81
Image-formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	82
Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	83
Photosensitive drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	84
Writing the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	86
Developing the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	87
Transferring the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	88
Image fusing/variable fusing temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	89
Paper feed system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	91
Clutches and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	92
Printing from Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	92
Printing from Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	93
Printing from the optional 500-sheet and 250-sheet Trays . . . . . . . . . . . . . . . . . . . . . . . . . . .	95
Paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	97
Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	98
Paper jam in the duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	100
Basic sequence of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	101

6 Removing and replacing parts

User-installable accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Checking memory installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Installing EIO cards or mass-storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Paper-handling accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Replacing printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Removing loose toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Parts removal order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Rear door and rear output bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Control panel overlay and control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Toner cartridge door assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Front cover and Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Front cover pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Face-down cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Left and right side covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Tray 1 inner cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Right and left corner covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Transfer-roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Paper-handling PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Main gear assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Pickup gear assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Tray 1 pickup solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Formatter assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Tray 1 roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Tray 1 separation pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Tray 2 pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Tray 2 separation pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Paper-feed roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Dc controller and power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Paper-feed belt assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Tray 1 shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Tray 2 shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Tray 1 lift plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Paper guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Top-of-page sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Face-down bin-full sensor lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Accessory interface connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Registration assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Upper delivery assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Delivery roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Main motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Toner cartridge guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Power inlet assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Optional 250-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Separation pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Sensing flag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 Control PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Paper-size spring assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Optional 500-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Covers and base frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Tray indicator assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Left front corner cover installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 500-sheet feeder feed roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 500-sheet feeder pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 500-sheet feeder PCAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 500-sheet feeder power connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 500-sheet feeder separation roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

7 Troubleshooting
Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	184
Troubleshooting process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	185
Troubleshooting the printing system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	187
Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	187
Power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	188
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	190
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	190
Event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	191
Printer messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	193
General paper-path troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	202
Information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	204
Image quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	207
Image system troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	224
Interface troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	225
Reference diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	227
Locations of components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	227
Sensors and signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	236
Dc controller inputs and outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	252
8 Parts and diagrams
Ordering parts and supplies, and getting support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	259
Related documentation and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	259
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	259
Ordering parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	259
Ordering consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	259
Accessories and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	260
Common hardware and replacement cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	261
Diagrams and parts lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	262
Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	290
Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	294
Index

Figures

Figure 1.	Sample identification labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 19
Figure 2.	Printer dimensions— HP LaserJet 5100 printer and HP LaserJet 5100Le printer . . .	. 21
Figure 3.	Printer dimensions— HP LaserJet 5100tn printer and HP LaserJet 5100dtn printer . .	22
Figure 4.	Printer dimensions, HP LaserJet 5100 series printer with accessories . . . . . . . . . . .	23
Figure 5.	Envelopes with double side seams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	30
Figure 6.	Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	42
Figure 7.	Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	59
Figure 8.	Location of the transfer roller – do not touch! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	66
Figure 9.	Paper-feed subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	71
Figure 10.	Low-voltage power supply circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	72
Figure 11.	High-voltage power supply circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	74
Figure 12.	Dc controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	75
Figure 13.	Main-motor control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	77
Figure 14.	Image-formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	82
Figure 15.	Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	83
Figure 16.	Photosensitive Drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	84
Figure 17.	Cleaning the drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	84
Figure 18.	Primary charging roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	85
Figure 19.	Writing the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	86
Figure 20.	Developing the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	87
Figure 21.	Transferring the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	88
Figure 22.	Image fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	89
Figure 23.	Fusing temperature control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	90
Figure 24.	Paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	91
Figure 25.	Tray 1 pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	92
Figure 26.	Tray 2 Paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	93
Figure 27.	Paper skew correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	94
Figure 28.	250-sheet paper feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	95
Figure 29.	500-sheet paper feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	96
Figure 30.	Paper feed for the duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	98
Figure 31.	Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	99
Figure 32.	Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	100
Figure 33.	Timing diagram, two consecutive prints on A4 paper (600 dpi, face-down delivery)	102
Figure 34.	Timing diagram, two consecutive prints on A4 paper (1200 dpi, face-down delivery) 103
Figure 35.	Installing EIO cards or mass-storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	110
Figure 36.	Paper-handling accessories configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	110
Figure 37.	Rear door and rear output bin removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	113
Figure 38.	Rear door and rear output bin removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	113
Figure 39.	Fuser removal (rear view of printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	114
Figure 40.	Top cover removal (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	115
Figure 41.	Top cover removal (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	116
Figure 42.	Top cover removal (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	116
Figure 43.	Control panel overlay removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	117
Figure 44.	Control panel removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	118
Figure 45.	Toner cartridge door assembly removal (underside of the top cover door) . . . . . . .	119
Figure 46.	Front cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	120
Figure 47.	Tray 1 guide removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	120
Figure 48.	Front cover pins removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	121
Figure 49.	Face-down cover removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	122
Figure 50.	Face-down cover removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	122
Figure 51.	Side covers removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	123
Figure 52.	Tray 1 inner cover removal (1 of 2, inner cover flag) . . . . . . . . . . . . . . . . . . . . . . . .	124

Contents 9

Figure 53.	Tray 1 inner cover removal (2 of 2, front of printer) . . . . . . . . . . . . . . . . . . . . . . . . . .	125
Figure 54.	Corner covers removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	126
Figure 55.	Internal assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	127
Figure 56.	Transfer-roller assembly removal (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	128
Figure 57.	Transfer-roller assembly removal (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	129
Figure 58.	Transfer-roller assembly removal (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	129
Figure 59.	Reinstalling the transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	130
Figure 60.	Paper-handling PCA removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	131
Figure 61.	Adjusting the top margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	132
Figure 62.	Location of VR401 on the paper-handling PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	133
Figure 63.	Main gear assembly removal (1 of 2, left side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	134
Figure 64.	Main gear assembly removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	135
Figure 65.	Pickup gear assembly removal (left side of printer) . . . . . . . . . . . . . . . . . . . . . . . . . .	136
Figure 66.	Tray 1 pickup solenoid removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	137
Figure 67.	Fan removal (right side of printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	138
Figure 68.	Formatter assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	139
Figure 69.	Tray 1 roller removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	140
Figure 70.	Tray 1 separation pad removal (1 of 2— view through slot in Tray 1) . . . . . . . . . . . .	141
Figure 71.	Tray 1 separation pad removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	141
Figure 72.	Tray 2 pickup roller removal (bottom of the printer) . . . . . . . . . . . . . . . . . . . . . . . . . .	142
Figure 73.	Tray 2 separation pad removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	143
Figure 74.	Tray 2 separation pad removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	143
Figure 75.	Paper-feed roller assembly removal (1 of 3, left side view of printer) . . . . . . . . . . . .	144
Figure 76.	Paper-feed roller assembly removal (2 of 3, location of two screws) . . . . . . . . . . . . .	145
Figure 77.	Paper-feed roller assembly removal (3 of 3, bottom view of printer) . . . . . . . . . . . . .	145
Figure 78.	Dc controller assembly removal (1 of 3, rear view of printer) . . . . . . . . . . . . . . . . . . .	146
Figure 79.	Dc controller assembly removal (2 of 3, long screws) . . . . . . . . . . . . . . . . . . . . . . . .	147
Figure 80.	Dc controller assembly removal (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	147
Figure 81.	Paper-feed belt assembly removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	148
Figure 82.	Paper-feed belt assembly removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	149
Figure 83.	Tray 1 shaft removal (1 of 2, right side view of printer) . . . . . . . . . . . . . . . . . . . . . . .	150
Figure 84.	Tray 1 shaft removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	151
Figure 85.	Tray 2 shaft removal (left side view of printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	152
Figure 86.	Reinstallation of Tray 2 shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	153
Figure 87.	Tray 1 lift plate removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	154
Figure 88.	Paper guide removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	155
Figure 89.	Top-of-page sensor removal (bottom of printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	156
Figure 90.	Face-down bin-full sensor lever removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	157
Figure 91.	Accessory interface connector removal (left side of printer) . . . . . . . . . . . . . . . . . . .	158
Figure 92.	Registration assembly removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	159
Figure 93.	Registration assembly removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	160
Figure 94.	Upper delivery assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	161
Figure 95.	Delivery roller removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	162
Figure 96.	Delivery roller removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	163
Figure 97.	Laser/scanner assembly removal (top, inside view of printer) . . . . . . . . . . . . . . . . . .	164
Figure 98.	Main motor removal (rear view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	165
Figure 99.	Toner cartridge guide removal (shown from right side) . . . . . . . . . . . . . . . . . . . . . . .	166
Figure 100.	Power inlet assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	167
Figure 101.	Optional 250-sheet feeder separation pad removal (1 of 2) . . . . . . . . . . . . . . . . . . . .	168
Figure 102.	Optional 250-sheet feeder separation pad removal (2 of 2) . . . . . . . . . . . . . . . . . . . .	168
Figure 103.	Optional 250-sheet feeder pickup roller removal (bottom of the printer) . . . . . . . . . .	169
Figure 104.	Optional 250-sheet feeder sensing flag removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . .	170
Figure 105.	Optional 250-sheet feeder sensing flag removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . .	170
Figure 106.	Optional 250-sheet feeder control PCA removal (1 of 3) . . . . . . . . . . . . . . . . . . . . . .	171
Figure 107.	Optional 250-sheet feeder control PCA removal (2 of 3) . . . . . . . . . . . . . . . . . . . . . .	171
Figure 108.	Optional 250-sheet feeder control PCA removal (3 of 3) . . . . . . . . . . . . . . . . . . . . . .	172
Figure 109.	Optional 250-sheet feeder paper-size spring assembly removal (1 of 2) . . . . . . . . . .	173
Figure 110.	Optional 250-sheet feeder paper-size spring assembly removal (2 of 2) . . . . . . . . . .	173
Figure 111.	500-sheet feeder removal (1 of 2, top view) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	174

Figure 112. Paper-size spring assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	174
Figure 113. 500-sheet feeder removal (2 of 2, top view with covers removed) . . . . . . . . . . . . . .	175
Figure 114. Tray indicator assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	176
Figure 115. Installing the left front corner cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	177
Figure 116. 500-sheet feeder feed roller removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	178
Figure 117. 500-sheet feeder pickup roller removal (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	179
Figure 118. 500-sheet feeder pickup roller removal (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . .	179
Figure 119. Gear assembly, 500-sheet feeder PCA, and paper-size switch PCA removal . . . . . 180
Figure 120. Power connector removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	181
Figure 121. Separation roller removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	182
Figure 122. Location of the engine test button (callout 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	190
Figure 123. Event log page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	191
Figure 124. Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	204
Figure 125. Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	205
Figure 126. Repetitive defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	223
Figure 127. Jetdirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	226
Figure 128. Paper path (sensors and switches) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	227
Figure 129. Paper path (clutches, solenoids, and motors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	228
Figure 130. 250-sheet paper feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	229
Figure 131. 250-sheet paper feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	230
Figure 132. 500-sheet paper feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	231
Figure 133. 500-sheet paper feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	232
Figure 134. Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	233
Figure 135. Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	234
Figure 136. Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	235
Figure 137. Paper path and components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	236
Figure 138. Paper path (dashed lines represent duplexer path) . . . . . . . . . . . . . . . . . . . . . . . . .	236
Figure 139. Printer sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	238
Figure 140. 250-sheet feeder sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	238
Figure 141. 500-sheet feeder sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	239
Figure 142. Duplexer sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	239
Figure 143. Printer switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	240
Figure 144. 250-sheet feeder switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	240
Figure 145. 500-sheet feeder switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	241
Figure 146. Motors, fans, and fuser heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	242
Figure 147. Motors (duplexer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	243
Figure 148. Connectors (main unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	244
Figure 149. Connectors (duplexer and 250-sheet paper feeder) . . . . . . . . . . . . . . . . . . . . . . . . .	245
Figure 150. Connectors (500-sheet paper feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	246
Figure 151. PCAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	247
Figure 152. PCA (duplexer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	248
Figure 153. Clutches and solenoids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	249
Figure 154. Clutches and solenoids (duplexer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	250
Figure 155. Dc controller I/O (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	252
Figure 156. Dc controller I/O (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	253
Figure 157. Dc controller I/O (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	254
Figure 158. Dc controller I/O (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	255
Figure 159. Assembly locations (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	262
Figure 160. Assembly locations (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	262
Figure 161. Assembly locations (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	263
Figure 162. External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	264
Figure 163. Upper cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	265
Figure 164. Internal components (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	266
Figure 165. Internal components (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	268
Figure 166. Internal components (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	270
Figure 167. Internal components (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	271
Figure 168. Upper delivery assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	272
Figure 169. Tray 2 paper pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	273
Figure 170. Paper feed belt assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	274

Figure 171. Paper feed roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	275
Figure 172. Registration roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	276
Figure 173. 250-sheet universal tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	277
Figure 174. Main gear assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	278
Figure 175. Pickup gear assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	279
Figure 176. PCA assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	280
Figure 177. Printer controller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	281
Figure 178. Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	282
Figure 179. 250-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	283
Figure 180. PCA assembly locations, 250-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	284
Figure 181.	500-sheet feeder (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	285
Figure 182.	500-sheet feeder (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	286
Figure 183.	PCA assemblies, 500-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	288
Figure 184.	Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	289

Tables

Table 1.	Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 16
Table 2.	Comparison of HP LaserJet 5100 Series printers . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
Table 3.	Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	20
Table 4.	Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	24
Table 5.	Acoustics specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	24
Table 6.	Paper specifications, Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
Table 7.	Paper specifications, Tray 2 or other 250-sheet feeder . . . . . . . . . . . . . . . . . . . . . . .	25
Table 8.	Paper specifications, 500-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
Table 9.	Paper specifications, duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26
Table 10.	Media issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	27
Table 11.	Envelope margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	30
Table 12.	Interpreting control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	42
Table 13.	Control panel keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	43
Table 14.	Settings and defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	44
Table 15.	Private/stored jobs menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	46
Table 16.	Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	47
Table 17.	Paper-handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	48
Table 18.	Print-quality menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	50
Table 19.	Printing menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	51
Table 20.	Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	53
Table 21.	I/O menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	55
Table 22.	EIO menu for networked printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	56
Table 23.	Resets menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	58
Table 24.	Using control panel keys to change page count (an example) . . . . . . . . . . . . . . . . . .	61
Table 25.	Cleaning printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	66
Table 26.	Expected life of components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	68
Table 27.	Basic sequence of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	101
Table 28.	Major steps for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	184
Table 29.	Power on defect or blank display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	188
Table 30.	No ac power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	189
Table 31.	No dc power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	189
Table 32.	Printer messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	193
Table 33.	Configuration page categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	206
Table 34.	Black lines (in paper path direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	210
Table 35.	Black lines (opposite paper path direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	210
Table 36.	Black page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	211
Table 37.	Blank page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	212
Table 38.	Character voids and dropouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	213
Table 39.	Creases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	214
Table 40.	Curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	214
Table 41.	Dark print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	215
Table 42.	Dirt on back of page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	215
Table 43.	Distorted image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	216
Table 44.	Dots (in the paper-path direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	216
Table 45.	Faded or light print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	217
Table 46.	Gray background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	218
Table 47.	Loose toner or toner smear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	219
Table 48.	Repetitive defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	220
Table 49.	Skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	220
Table 50.	Smudged lines (either direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	221
Table 51.	Toner specks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	221
Table 52.	White lines (in the paper-path direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	221

Contents 13

Table 53. White lines (opposite to the paper-path direction) . . . . . . . . . . . . . . . . . . . . . . . . . . .	222
Table 54. HP Jetdirect configuration page categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	225
Table 55. Sensors, switches, clutches, and solenoids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	237
Table 56. Motors, fans, and fuser heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	243
Table 57.	PCAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	248
Table 58. Clutches and solenoids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	250
Table 59.	Paper-size detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	251
Table 60. Technical support websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	259
Table 61. Accessories and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	260
Table 62. Screws used in the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	261
Table 63.	Replaceable cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	261
Table 64. Assemblies listed alphabetically and their part numbers . . . . . . . . . . . . . . . . . . . . .	263
Table 65. External covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	264
Table 66. Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	265
Table 67. Internal components (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	267
Table 68. Internal components (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	269
Table 69. Internal components (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	270
Table 70. Internal components (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	271
Table 71. Upper delivery assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	272
Table 72. Tray 2 paper pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	273
Table 73. Paper feed belt assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	274
Table 74. Paper feed roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	275
Table 75. Registration roller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	276
Table 76. 250-sheet universal tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	277
Table 77. Main gear assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	278
Table 78. Pickup gear assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	279
Table 79. PCA assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	280
Table 80. Printer controller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	281
Table 81.	Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	282
Table 82.	250-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	283
Table 83.	250-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	284
Table 84. 500-sheet feeder (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	285
Table 85. 500-sheet feeder (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	287
Table 86.	500-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	288
Table 87.	Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	289
Table 88. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	290
Table 89.	Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	294

1 Printer description

Overview

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Printer information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Model and serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Supported types of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Guidelines for using paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Vellum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Card stock and heavy paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Canadian DOC regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Luokan 1 laserlaite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Material Safety Data Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Environmental product stewardship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Q1860-90918

Chapter 1 Printer description 15

Printer features

Table 1. Printer features

Speed	22 pages per minute (ppm) for A4-sized paper, or 21 ppm for letter-sized paper
	300 MHz microprocessor
	First page out = 13 seconds

Resolution	HP ProRes 1200, a 1200-by-1200 dots-per-inch (dpi), HP FastRes 1200 and 600 dpi with Resolution
	Enhancement Technology (REt)

Typefaces	80 built-in scalable Printer Control Language (PCL) fonts, 80 internal PostScript® fonts
Processor	300 MHz

Memory options	HP LaserJet 5100 printer and HP LaserJet 5100 Le printer:
	16 MB, expandable to 192 MB through three industry-standard dual inline memory module (DIMM) slots
	HP LaserJet 5100tn printer and HP LaserJet 5100dtn printer:
	32 MB, expandable to 192 MB through three industry-standard DIMM slots

Connectivity	HP LaserJet 5100 printer:
	Bidirectional IEEE-1284-compliant parallel interface; two open enhancement input/output (EIO) slots
	(standard); HP Jetdirect internal print server (optional); 802.11 internal wireless connectivity card
	(optional)
	HP LaserJet 5100tn printer and HP LaserJet 5100dtn printer:
	Bidirectional IEEE-1284-compliant parallel interface; one open EIO slot; HP Jetdirect (EIO) print server for
	Fast Ethernet 10/100Base-TX in second slot (standard); 802.11 Internal Wireless connectivity card
	(optional)
	HP LaserJet 5100Le printer:
	Bidirectional IEEE-1284-compliant parallel interface

Network	Microsoft® Windows® 95, Windows NT® 4.0, Windows XP; NetWare; IBM OS/2 Warp; LAN manager;
compatibility	UNIX® , Appletalk; Linux® ; HP-UX; LocalTalk through HP Jetdirect EIO print servers
Mass-storage options	>4 GB EIO hard disk

Paper trays	Tray 1
		Capacity: 100 sheets
	Sizes: 76 by 127 mm (3 by 5 inches) to 312 by 470 mm
		(12.28 by 18.5 inches)
	Tray 2
		Capacity: 250 sheets
	Sizes: 149 by 210 mm (5.8 by 8.2 inches) to 279 by 432 mm (11 by 17 inches)
	250-sheet feeder (optional for HP LaserJet 5100 printer, HP LaserJet 5100tn printer, and HP LaserJet
	5100dtn printer)
		Capacity: 250 sheets
	Sizes: 149 by 210 mm (5.8 by 8.2 inches) to 279 by 432 mm (11 by 17 inches)
	500-sheet feeder (optional for HP LaserJet 5100 printer; standard for HP LaserJet 5100tn printer and
	HP LaserJet 5100dtn printer)
		Capacity: 500 sheets
	Sizes: 149 by 210 mm (5.8 by 8.2 inches) to 279 by 432 mm (11 by 17 inches)

Paper path	Standard path to top output bin
	Straight-through path from Tray 1 to the rear output bin

Output capacity	250-sheet top output bin
	50-sheet rear output bin

Paper-handling	Two-sided printing is automatic with the duplex printing accessory (duplexer). The duplexer is optional for
options	the HP LaserJet 5100 printer, and is standard for the HP LaserJet 5100dtn printer.

16 Printer description

Q1860-90918

Printer information

The printer is available in four configurations, as described here.

HP LaserJet 5100 printer

The HP LaserJet 5100 printer (product number: Q1860A) is a 22 pages per minute (ppm) laser printer that comes standard with a 100-sheet multipurpose Tray 1, a 250-sheet Tray 2, and

16 MB of memory. It is designed for workgroups and can print on paper sizes up to A3 and 11 by 17 inches (279 by 432 mm).

HP LaserJet 5100tn printer

The HP LaserJet 5100tn printer (product number: Q1861A) is a 22 ppm laser printer that comes standard with a 100-sheet multipurpose Tray 1, a 250-sheet Tray 2, a 500-sheet feeder, 32 MB of memory, and an HP Jetdirect print server for connecting to a fast Ethernet (10/ 100Base-TX) network. It is designed for network users and can print full-bleed images on paper sizes up to A3 and 11 by 17 inches (279 by 432 mm).

HP LaserJet 5100dtn printer

The HP LaserJet 5100dtn printer (product number: Q1862A) is a 22 ppm laser printer that comes standard with a 100-sheet multipurpose Tray 1, a 250-sheet Tray 2, a 500-sheet feeder, 32 MB of memory, an HP Jetdirect print server for connecting to a fast Ethernet (10/100BaseTX) network, an embedded Web server DIMM for remote printer management, and a duplex printing accessory for printing on two sides of a sheet of print media. The printer is designed for network users and can print full-bleed images on paper sizes up to A3 and 11 by 17 inches (279 by 432 mm).

HP LaserJet 5100Le printer

This printer (product number: Q1863A) is a 22 ppm laser printer that comes standard with a 100-sheet multipurpose Tray 1, a 250-sheet Tray 2, and 16 MB of memory. The printer can print full-bleed images on paper sizes up to A3 and 11 by 17 inches (279 by 432 mm). Paperhandling and EIO accessories are not available for the HP LaserJet 5100Le printer

Q1860-90918

Chapter 1 Printer description 17

Table 2. Comparison of HP LaserJet 5100 Series printers

	HP LaserJet 5100	HP LaserJet 5100tn	HP LaserJet 5100dtn	HP LaserJet 5100 LE
	(Q1860A)	(Q1861A)	(Q1862A)	(Q1863A)

Ethernet 10-T/ 10-2	optional	standard	standard	not available

Input bins (standard/	2/4	3/4	3/4	2/2
maximum

Standard RAM	16 MB internal	32 MB	32 MB	16 MB

250-sheet feeders	1 standard	1 standard	1 standard	1 standard
(Tray 2, Tray 3)	1 optional	1 optional	1 optional

500-sheet feeder	optional	standard	standard	N/A

EIO hard disk	optional	optional	optional	N/A

Duplexer	optional	optional	standard	N/A

LocalTalk	optional	optional	optional	N/A

Processor	300 MHz	300 MHz	300 MHz	300 MHz

18 Printer description

Q1860-90918

Identification

Model and serial numbers

The model and serial numbers are listed on identification labels that are located inside the top cover. The serial number is alphanumeric, such as USB0000146 for the HP LaserJet 5100 series printer.

The serial number contains information about the origin location, as well as the revision level, the production code, and the production number of the printer.

The labels also contain power rating and regulatory information as shown in figure 1.

Figure 1. Sample identification labels

Q1860-90918

Chapter 1 Printer description 19

Site requirements

Environmental and power requirements

The following environmental specifications must be maintained to ensure the proper operation of the printer. Consider the following points before installing the printer:

Install the printer in a well-ventilated, dust-free area.

Install the printer on a hard, flat, and continuous surface on which all four printer feet are level. Do not install the printer on carpet or other soft surfaces.

Make sure that adequate power is supplied. The printer power requirements are listed in table 3.

Install the printer where temperature and humidity are stable, and away from water sources, humidifiers, air conditioners, refrigerators, or other major appliances.

Install the printer away from direct sunlight, open flames, or ammonia fumes. If the printer is placed near a window, make sure the window has a curtain or blind to block any direct sunlight.

Install the printer with enough space around it for proper access and ventilation.

Install the printer away from the direct flow of exhaust from air-ventilation systems.

Table 3. Power requirements

		Amps	Amps (rated	Watts (average maximum,
		(current	short-term	based on HP LaserJet 5100dtn
Volts	Frequency	rating)	current)	printer)

100 to 127 Vac	50 to 60 Hz	5.4 amps	6 amps	printing = 480
(+/-10%)	(+/-3 Hz)			standby = 24
				PowerSave on = < 30 (ENERGY
				STAR® )*
				printer off = 0

220 to 240 Vac	50 to 60 Hz	2.5 amps	3 amps	printing = 515
(+/-10%)	(+/-3 Hz)			standby = 29
				PowerSave on = < 30 (ENERGY
				STAR® )*
				printer off = 0

*ENERGY STAR is a U.S. registered service mark of the United States Environmental Protection Agency.

20 Printer description

Q1860-90918

Space requirements

139.8 cm (55 in)


62.5 cm (24.6 in)	30.3 cm (11.9 in)

in) 7.(18 cm 5.47

47.0 cm (18.5 in)

27.0 cm (10.6 in)

in) 6.(18 cm 3.47

47.0 cm (18.5 in)

11.0 cm (4.3 in)

Figure 2. Printer dimensions—HP LaserJet 5100 printer and HP LaserJet 5100Le printer

Q1860-90918

Chapter 1 Printer description 21

139.8 cm (55 in)

	62.5 cm (24.6 in)	30.3 cm (11.9 in)

47.0 cm (18.5 in)

27.0 cm (10.6 in)

in) 4.(24 cm 0.62

15.5 cm (6.1 in)

Figure 3. Printer dimensions—HP LaserJet 5100tn printer and HP LaserJet 5100dtn printer

22 Printer description

Q1860-90918

139.8 cm (55 in)

62.5 cm (24.6 in)

30.3 cm (11.9 in)

47.0 cm (18.5 in)

16.6 cm (6.5 in)

27.0 cm (10.6 in)

in) 7.(29 cm 5.75

Figure 4. Printer dimensions, HP LaserJet 5100 series printer with accessories

Printer weight (without toner cartridge)

HP LaserJet 5100 printer: 23 kg (50 lb)

HP LaserJet 5100tn printer with optional 500-sheet feeder: 34 kg (75 lb)

HP LaserJet 5100dtn printer with duplexer and optional 500-sheet feeder: 52 kg (114 lb)

HP LaserJet 5100Le printer: 23 kg (50 lb)

Q1860-90918

Chapter 1 Printer description 23

Environmental requirements

Table 4. Environmental specifications

Item	Operating	Storage
Temperature	10° to 32° C (50° to 91° F)	-20° to 60° C (-4° to 140° F)

Relative humidity (RH)	20 to 80 percent RH (with no	10 percent to 95 percent RH
	condensation)

Table 5. Acoustics specifications

Printer state	Sound power	Bystander position	Operator position
Printing at 22 ppm	LWAd= 6.8 bels (A)	LpAm=53 dB	LpAm=60 dB maximum*
Printing at 11 ppm	LWAd= 6.4 bels (A)	LpAm=50 dB	LpAm=56 dB maximum*
PowerSave	LWAd= 4.4 bels (A)	LpAm=32 dB	LpAm=37 dB maximum*

*Maximum values are based on the HP LaserJet 5100dtn printer.

24 Printer description

Q1860-90918

Paper specifications

The following tables show paper specifications for the printer.

Table 6. Paper specifications, Tray 1

Supported paper	Dimensions1	Weight	Capacity2
Minimum size	76 by 127 mm	60 to 199 g/m2	100 sheets of 75-g/m2
(custom)	(3 by 5 inches)	(16 to 53 lb)	(20-lb) paper

Maximum size	312 by 470 mm
(custom)	(12.28 by 18.5 inches)

Transparencies		Thickness:	75 transparencies
		0.099 to 0.114 mm
	Same as minimum	(0.0039 to 0.0045 in)
	and maximum paper
Labels	Thickness:	50 labels
sizes as listed above.
	0.127 to 0.178 mm

		(0.005 to 0.007 in)

Envelopes		75 to 105 g/m2	10 envelopes
		(20 to 28 lb)

1.The printer supports a wide range of paper sizes. Check the printer software for supported sizes. To print custom-size paper see the user’s guide.

2.Capacity might vary depending on paper weight and thickness, and environmental conditions.

Table 7. Paper specifications, Tray 2 or other 250-sheet feeder

Supported Paper	Dimensions1	Weight	Capacity2
Letter	216 by 279 mm	60 to 105 g/m2	250 sheets of 75-g/m2
	(8.5 by 11 in)	(16 to 28 lb)	(20-lb) paper
			50 to 100 transparencies
A4	210 by 297 mm

	(8.3 by 11.7 in)

Executive	191 by 267 mm
	(7.3 by 10.5 in)

Legal	216 by 356 mm
	(8.5 by 14 in)

B5 (JIS)	182 by 257 mm
	(7.2 by 10 in)

A5	148 by 210 mm
	(5.8 by 8.2 in)

11 by 17	279 by 432 mm
	(11 by 17 in)

A3	297 by 420 mm
	(11.7 by 16.5 in)

B4 (JIS)	257 by 364 mm
	(10.1 by 14.3 in)

1.The printer supports a wide range of media sizes. Check the printer software for supported sizes.

2.Capacity might vary depending on media weight and thickness, and environmental conditions.

Q1860-90918

Chapter 1 Printer description 25

Table 8. Paper specifications, 500-sheet feeder

Supported paper	Dimensions1	Weight	Capacity2
Letter	216 by 279 mm	60 to 105 g/m2	500 sheets of 75-g/m2
Letter-R3	(8.5 by 11 inches)	(16 to 28 lb)	(20-lb) paper
			50 to 100 transparencies
A4	210 by 297 mm

A4-R3	(8.3 by 11.7 inches)
Executive	191 by 267 mm
	(7.3 by 10.5 inches)

Legal	216 by 356 mm
	(8.5 by 14 inches)

B5 (JIS)	182 by 257 mm
	(7.2 by 10 inches)

A5	148 by 210 mm
	(5.8 by 8.2 inches)

11 by 17	279 by 432 mm
	(11 by 17 inches)

A3	297 by 420 mm
	(11.7 by 16.5 inches)

B4 (JIS)	257 by 364 mm
	(10.1 by 14.3 inches)

Minimum Size	148 by 210 mm
(Custom4)	(5.8 by 8.3 inches)
Maximum Size	297 by 432 mm
(Custom4)	(11.7 by 17 inches)

1.The printer supports a wide range of media sizes. Check the printer software for supported sizes.

2.Capacity may vary depending on media weight and thickness, and environmental conditions.

3.To print rotated paper, see the user’s guide.

4.To print custom-size paper, see the user’s guide.

Table 9. Paper specifications, duplexer

	Dimensions1	Weight
Minimum	148 by 210 mm (5.8 by 8.3 inches)	60 to 105 g/m2 (16 to 28 lb)
Maximum	297 by 432 mm (11.7 by 17 inches)

1.The printer supports a wide range of media sizes. Check the printer software for supported sizes.

Supported types of paper

The printer supports a wide variety of media, such as:

plain	rough	labels
letterhead	vellum	recycled
prepunched	preprinted	card stock
bond	transparency	user-defined (5 types)

color

26 Printer description

Q1860-90918

Guidelines for using paper

For best results, use conventional 75-g/m2 (20-lb) paper. Make sure the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

Some paper causes print-quality problems, jamming, or damage to the printer.

For more specific information, see “Image defects” on page 209.

	Table 10. Media issues

		Symptom	Problem with paper	Solution

		Poor print quality or toner	Too moist, too rough, too	Try another kind of paper, between
		adhesion.	smooth, or embossed; faulty	100 and 250 Sheffield, and with 4%
		Problems with feeding.	paper lot.	to 6% moisture content.

		Dropouts, jamming, curl.	Stored improperly.	Store paper flat in its moisture-proof
				wrapping.
				Open the rear output bin.

		Increased gray background	Too heavy.	Use lighter paper.
		shading.		Open the rear output bin.

		Excessive curl.	Too moist, wrong grain direction,	Open the rear output bin.
		Problems with feeding.	or short-grain construction.	Use long-grain paper.
				Set FUSER MODE=LOW.

		Jamming, damage to the printer. Cutouts or perforations.	Do not use paper with cutouts or
				perforations.

		Problems with feeding.	Ragged edges.	Use higher quality paper.


Note		Do not use letterhead paper that is printed with low-temperature inks, such as those used in some
		types of thermography.

Do not use raised letterhead.

The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer’s temperature (200° C or 392° F for 0.1 second).

Q1860-90918

Chapter 1 Printer description 27

Paper weight equivalence table

Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20-lb U.S. bond-weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover weight (in the fourth column). The equivalent is 28 lb.

Shaded areas indicate a standard weight for that grade.

	U.S.							Europe	Japan
	postcard1	U.S.	U.S.	U.S.	U.S.	U.S.	U.S.	metric	metric
	thickness	bond	text/book	cover	bristol	index	tag	weight	weight
	(mm)	weight (lb)	weight (lb)	weight (lb)	weight (lb)	weight (lb)	weight (lb)	(g/m2)	(g/m2)

1		16	41	22	27	33	37	60	60
2		17	43	24	29	35	39	64	64
3		20	50	28	34	42	46	75	75
4		21	54	30	36	44	49	80	80
5		22	56	31	38	46	51	81	81
6		24	60	33	41	50	55	90	90
7		27	68	37	45	55	61	100	100
8		28	70	39	49	58	65	105	105
9		32	80	44	55	67	74	120	120
10		34	86	47	58	71	79	128	128
11		36	90	50	62	75	83	135	135
12	.18	39	100	55	67	82	91	148	148
13	.19	42	107	58	72	87	97	157	157
14	.20	43	110	60	74	90	100	163	163
15	.23	47	119	65	80	97	108	176	176
16		53	134	74	90	110	122	199	199

1.U.S. postcard measurements are approximate. Use for reference only.

28 Printer description

Q1860-90918

	Labels

CAUTION	To avoid damaging the printer, use only labels that are recommended for use in laser printers.
	If you have problems printing labels, use Tray 1 and open the rear output bin.
	Never print on the same sheet of labels more than once.

	When selecting labels, consider the quality of each component:
	Adhesives: The adhesive material should be stable at 200° C (392° F), the printer’s
	maximum temperature.
	Arrangement: Only use labels that have no exposed backing between them. Labels can
	peel off of sheets that have spaces between the labels, causing serious jams.
	Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any
	direction.
	Condition: Do not use labels that have wrinkles, bubbles, or other indications of separation.
	Transparencies
	Transparencies used in the printer must be able to withstand 200° C (392° F), the printer’s
	maximum temperature. For best results, close the rear output bin to print transparencies to the
	top output bin.

CAUTION	To avoid damaging the printer, use only transparencies that are recommended for use in
	monochrome laser printers.
	If you have problems printing on transparencies, use Tray 1.

	Vellum
	Vellum is typically a special lightweight paper similar to parchment. Print vellum from Tray 1 only,
	and open the rear output bin. Do not print on both sides of vellum.
	Vellum used in the printer must be able to withstand 200° C (392° F), the printer’s maximum
	temperature.
	Envelopes
	Always print envelopes from Tray 1. To help prevent envelopes from wrinkling or jamming, open
	the rear output bin.
	Envelope construction
	Envelope construction is critical. Envelope fold lines can vary considerably, not only between
	manufacturers, but also within a box from the same manufacturer. Successful printing on
	envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the
	following components:
	Weight: The weight of the envelope paper should not exceed 105 g/m2 (28 lb), or jamming
	can result.
	Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl,
	and should not contain air. (Envelopes that trap air can cause problems.)
	Condition: Make sure envelopes are not wrinkled, nicked, or otherwise damaged.
	Size: Tray 1, the multipurpose tray, handles envelope sizes from 76 by 127 mm (3 by 5
	inches) to 312 by 470 mm (12.28 by 18.5 inches).

Q1860-90918

Chapter 1 Printer description 29

Envelopes that have double side seams

Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style can be more likely to wrinkle. Be sure that the seam extends all the way to the corner of the envelope as illustrated below.

Acceptable

Unacceptable

Figure 5. Envelopes with double side seams

Envelopes that have adhesive strips or flaps

Envelopes that have a peel-off adhesive strip or more than one flap that folds over to seal must use adhesives that are compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams.

Envelope margins

The following table shows typical address margins for a Commercial #10 or DL envelope.

	Table 11. Envelope margins

	Type of address	Top margin	Left margin

	Return address	15 mm (0.6 inch)	15 mm (0.6 inch)

	Delivery address	51 mm (2 inches)	89 mm (3.5 inches)


Note	For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the
	envelope.

Envelope storage

Proper storage of envelopes helps contribute to good print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.

30 Printer description

Q1860-90918

Card stock and heavy paper

Many types of card stock can be printed from Tray 1, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer.

For optimum printer performance, do not use paper heavier than 199 g/m2 (53 lb) in Tray 1 or 105 g/m2 (28 lb) in other trays. Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.

Note	Printing on heavier paper might be possible if the tray is not filled to capacity, and if paper with a
	smoothness rating of 100 to 180 Sheffield is used.

Card stock construction

Smoothness: 135to 199-g/m2 (36 to 53 lb) card stock should have a smoothness rating of 100 to 180 Sheffield; 60to 135-g/m2 (16 to 36 lb) card stock should have a smoothness rating of 100 to 250 Sheffield.

Construction: Card stock should lie flat with less than 5 mm (0.2 inch) of curl.

Condition: Make sure card stock is not wrinkled, nicked, or otherwise damaged.

Sizes: Use only card stock within the following size ranges:

•minimum: 76 by 127 mm (3 by 5 inches)

•maximum: 312 by 470 mm (12.28 by 18.5 inches)

Note	Before loading card stock in Tray 1, make sure it is regular in shape and not damaged. Also, make
	sure the cards are not stuck together.

Card stock guidelines

If cards curl or jam, try printing from Tray 1 and opening the rear output bin.

Set margins at least 2 mm (0.08 inch) away from the edges of the paper.

Q1860-90918

Chapter 1 Printer description 31

Safety information

Laser safety statement

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments, or performing procedures other than those specified in this service manual might result in exposure to hazardous radiation.

Canadian DOC regulations

Complies with Canadian EMC Class B requirements.

«Conforme á la classe B des normes canadiennes de compatibilité électromagnétiques.

«CEM» .»

FCC regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment to an outlet on a different circuit from that to which the receiver is connected.

Consult your dealer or an experienced radio and television technician.

Note	Any changes or modifications to the printer that are not expressly approved by HP could void the
	user’s authority to operate this equipment.
	Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC
	rules.

32 Printer description

Q1860-90918

Laser statement for Finland

Luokan 1 laserlaite

Klass 1 Laser Apparat

HP LaserJet 5000, 5000 N, 5000 GN -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pää syn laitteen ulkopuolelle. Laitteen turvallisuusluokka on mää ritetty standardin EN 60825-1 (1994) mukaisesti.

Varoitus!

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

Varning!

Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

HUOLTO

HP LaserJet 5000, 5000 N, 5000 GN -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

Varo!

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Ä lä katso säteeseen.

Varning!

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.

Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:

Aallonpituus 775-795 nm

Teho 5 mW

Luokan 3B laser

Material Safety Data Sheet

Material Safety Data Sheets can be obtained from the HP LaserJet Supplies website at http://www.hp.com/go/msds.

Q1860-90918

Chapter 1 Printer description 33

Environmental product stewardship

Protecting the environment

Hewlett-Packard Company is committed to providing quality products in an environmentallysound manner. The printer has been designed to minimize impacts on the environment.

The printer design eliminates:

Ozone production

Energy consumption

The printer does not use high-voltage corona wires in the electrophotographic process and therefore generates no appreciable ozone gas (O3). Instead, this printer uses charging rollers in the toner cartridge and in the print engine.

This HP LaserJet printer design reduces:

Power usage drops significantly while in PowerSave mode, which saves natural resources and saves money without affecting the high performance of this printer. This printer qualifies for ENERGY STAR® , which is a voluntary program to encourage the development of energy-efficient office products.

ENERGY STAR is a U.S. registered service mark owned by the U.S. government. As an ENERGY STAR partner, Hewlett-Packard Company has determined that this printer meets ENERGY STAR Guidelines for energy efficiency. For more information, see http://www.energystar.gov/

34 Printer description

Q1860-90918

2 Service approach

Overview

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Parts and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Limited warranty for the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Worldwide service and support offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Q1860-90918

Chapter 2 Service approach 35

Regulatory information

For regulatory information and requirements, FCC regulations, and declaration of conformity, please see the start guide.

For environmental product stewardship program information, please see the use guide.

Service approach

Repair of the printer normally begins with a three-step process:

1Isolate the problem to the major system (the host computer, the network and/or server, or the printer).

2Determine whether the problem is located in the print engine or an accessory device.

3Troubleshoot the problem using the troubleshooting information in chapter 7.

Once a faulty part is located, repair is usually accomplished by assembly-level replacement of field replaceable units (FRUs). Some mechanical assemblies can be repaired at the subassembly level. Hewlett-Packard does not support replacement of components on the printed circuit assemblies.

Parts and supplies

Information about ordering

Chapter 8 of this manual contains field replacement unit (FRU) and replacement part numbers. Replacement parts can be ordered from the HP Customer Support (HPCS) organization.

Chapter 8 of this manual also contains information about products specifically designed for this printer. Order accessories from HPCS.

Note	See «Worldwide service and support offices» on page 38 to find information for a local HP office
	in the appropriate region.

HPCS phone listings

HPCS (for U.S.)

(1)(800) 752-0900

HPCS (for Canada)

(1)(800) 387-3867

HPCS (for Europe) (49 7031) 142253

Exchange program

HP might offer remanufactured assemblies for parts. These can be ordered through HPCS.

Warranty

For warranty information and requirements, see the start guide.

Limited warranty for the print cartridge

For print cartridge warranty information, see the start guide.

36 Service approach

Q1860-90918

Service and support

World Wide Web

Print drivers, updated HP MFP firmware, and product and support information can be obtained from the following URLs:

U.S., http://www.hp.com/support/lj5100

Europe, http://www.hp.com/support/lj5100

China, ftp://www.hp.com.cn/support/lj5100

Japan, ftp://www.jpn.hp.com/support/lj5100

Korea, http://www.hp.co.kr/support/lj5100

Taiwan, http://www.hp.com.tw/support/lj5100, or the local driver website, http:// www.dds.com.tw

HP support assistant CD-ROM

This support tool offers a comprehensive online information system designed to provide technical and product information about Hewlett-Packard products. To subscribe to this quarterly service in the U.S. or Canada, call (1) (800) 457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Mentor Media at (65) 740-4477.

HP-authorized resellers and support

To locate HP-authorized resellers and support, call (1) (800) 243-9816 in the U.S. or

(1) (800) 387-3867 in Canada. See «Worldwide service and support offices» on page 38 for areas outside of North America.

HP service agreements

Call (1) (800) 743-8305 in the U.S. or (1) (800) 268-1221 in Canada.

HP PartnerCare

You can use the following information to contact HP PartnerCare:

PartnerShip Web. http://www.partner.americas.hp.com e-mail at websupport@mnl.com

Connect Online. http://www.connect-online.hp.com e-mail at PTS, INFOLINE (HP-Germany, exgen1)

Asia-Pacific countries/regions. http://partnercare.asiapac.hp.com/

Canada Partner. http://www.canada.hp.com

Latin America. http://www.conecta.latinamerica.hp.com e-mail at SUPPORT-TEAM,LAR (HP-Miami, exgen1)

Q1860-90918

Chapter 2 Service approach 37

Worldwide service and support offices

For the U.S., call (1) (208) 323-2551 Monday through Friday from 6 A.M. to 6 P.M., Mountain time.

For Canada, call (1) (905) 206-4663 or (1) (800) 387-3867 Monday through Friday from 8 A.M. to 8 P.M., Mountain time.

For customers outside of North America, use the following list and call the appropriate telephone number for the country or region.

Europe

Austria: 43 (0)810 00 6080

Belgium

Dutch: 32 (0)2 626-8806 French: 32 (0)2 626-8806

Czech Republic: 42 (0)2 6130 7310

Denmark: +45 39 29 4099

International English: +44 (0)207 512 52 02

Finland: 358 (0)203 47 288

France: 33 (0)1 43 62 34 34

Germany: 49 (0)180 52 58 143

Greece: +30 (0)1 619 64 11

Hungary: +36 (0)1 382-1111

Ireland: +353 (0)1 662 5525

Italy: 39 02 264 10350

Netherlands: 31 (0)20 606 8751

Norway: 47 22 11 6299

Poland: +48 22 865 98 00

Portugal: 351 21 3176333

Romania: +40 1 315 44 42 (or 01 3154442)

Russian Federation Moscow: +7 095 797 3520

St. Petersburg: +7 812 346 7997

Spain: +34 902 321 123

Sweden: +46 (0)8 619 2170

Switzerland: +41 (0)848 80 11 11

Turkey: +90 212 221 69 69

Ukraine: +7 (380-44) 490-3520

U.K.: +44 (0)207 512 52 02

Africa and Middle East

Egypt: +202 7956222

International English: +44 (0)207 512 52 02

Israel: +972 (0)9 9524848

South Africa

Inside RSA: 086 000 1030 Outside RSA: +27-11 258 9301

United Arab Emirates, Bahrain, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, and Yemen: 971 4 883 8454

38 Service approach

Q1860-90918

Asia-Pacific countries/regions

Australia: (03) 8877 8000

China: +86 (0)10 6564 5959

Hong Kong SAR: +85 (2) 2802 4098

India: +91 11 682 6035

Indonesia: +62 (21) 350-3408

Japan: +81 3 3335-8333

Republic of Korea

Seoul: +82 (2) 3270-0700 Outside Seoul: 080 999-0700

Malaysia: +60 (3) 295 2566

New Zealand: +64 (9) 356 6640

Philippines: +63 (2) 867 3551

Singapore: +65 272 5300

Taiwan: +886 (2) 2717 0055

Thailand: +66 (2) 661 4000

Vietnam: +84 (0) 8 823 4530

Latin America

Argentina: 0810-555-5520

Brazil

Greater Sao Paulo: (11) 3747-7799

Outside Greater São Paulo: 0800-157751

Chile: 800-22-5547

Guatemala: 800-999-5305

Mexico

Mexico City: 52-58-9922

Outside Mexico City: 01-800-472-6684

Peru: 0-0800-10111

Puerto Rico: 1-877-2320-589

Venezuela

Caracas: 207 8488

Outside Caracas: 800 47 777

Q1860-90918

Chapter 2 Service approach 39

40 Service approach

Q1860-90918

3 Printer operation

Overview

Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Control panel lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Control panel keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Settings and defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Private/stored jobs menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Paper-handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Print-quality menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Printing menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 I/O menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 EIO menu (HP LaserJet 5100tn and 5100dtn printers) . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Resets menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Setting the page count, maintenance count, and serial number . . . . . . . . . . . . . . . . . . . . 60 Cold reset paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Clear event log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Testing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Cold reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Clearing NVRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Initializing the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 System configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 MS-DOS system configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Parallel MS-DOS commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Printer I/O configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Parallel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Q1860-90918

Chapter 3 Printer operation 41

Using the control panel

Control panel layout

The printer’s control panel consists of the following components:

READY

Two-line	Ready Data	Attention
display

	Go	Menu

		Item
		— Value +
	Cancel
	Job	Select

Figure 6. Control panel layout

Control panel lights

Table 12. Interpreting control panel lights

Light	Indication

Ready	The printer is ready to print.

Data	The printer is processing information.

Attention	Action is required. See the control panel display.

42 Printer operation

Q1860-90918

Control panel keys

Press the control panel keys to perform the functions shown in table 13.

Table 13. Control panel keys

Key	Function
[Go]	Places the printer either online or offline.
	Prints any data that resides in the printer’s buffer.
	Allows the printer to resume printing after being offline.
	Clears most printer messages and places the printer online.
		Allows the printer to continue printing with an error message such as TRAY x
		LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE.
		Confirms a manual feed request if Tray 1 is loaded and TRAY 1
		MODE=CASSETTE has been set from the Paper Handling menu on the printer’s
		control panel.
	Overrides a manual feed request from Tray 1 by selecting paper from the next
		available tray.
	Exits the control panel menus. (To save a selected control panel setting, first
		press [Select].)

[Cancel Job]	Cancels the print job that the printer is processing. The time it takes to cancel
	depends on the size of the print job. (Press it only once.)

[Menu]	Cycles through the control panel menus. Press the right end of the button to move
	forward or the left end of the button to move backward.

[Item]	Cycles through the selected menu’s items. Press the right end of the button to
	move forward or the left end of the button to move backward.

[- Value +]	Cycles through the selected menu item’s values. Press [+] to move forward or [-] to
	move backward.

[Select]	Saves the selected value for that item. An asterisk (*) appears next to the
		selection, indicating that it is the new default. Default settings remain when the
		printer is switched off or reset (unless you reset all factory defaults from the
		Resets Menu).
	Prints the printer information page shown on the control panel display.

Q1860-90918

Chapter 3 Printer operation 43

Settings and defaults

The printer makes most printing decisions based on either temporary settings or permanent defaults.

Note		Settings that are sent from software applications override printer defaults.
	Table 14. Settings and defaults

		Setting or default	Explanation

		Temporary setting	A value set for the current print job by the software application or driver. For
			example, a request from the software to print three copies instead of the control
			panel default value of one copy is a temporary setting. The printer continues to use
			the temporary setting until it receives another software request or until it is reset.

		Control panel default	A value set at the control panel when you select a menu item. An asterisk appears,
			indicating the default setting. The printer retains this default when it is turned off.

		Factory default	The value set for each menu item at the factory. Factory defaults are listed in the
			item column in the menu tables starting on page 47.

Setting the display language

1Press and hold [SELECT] while turning on the printer. Hold [SELECT] until SELECT LANGUAGE appears.

2Release [SELECT]. INITIALIZING appears briefly. Wait for LANGUAGE=[(current selected language)] to appear.

3Press [- VALUE +] repeatedly until the language you want appears.

4Press [SELECT] to save your choice. An asterisk (*) appears beside the selected language.

5Press [GO] to exit the menu.

44 Printer operation

Q1860-90918

Control panel menus

Press [MENU] for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear.

To change a control panel setting:

1Press [MENU] until the menu you want appears.

2Press [ITEM] until the item you want appears.

3Press [- VALUE +] until the setting you want appears.

4Press [SELECT] to save the selection. An asterisk (*) appears next to the selection in the display, indicating that it is now the default.

5Press [GO] to exit the menu.

Note	Settings in the printer driver and software application override control panel settings. (Software
	application settings override printer-driver settings.)
	If you cannot gain access to a menu or item, it is either not an option for the printer or the customer’s
	network administrator has locked the function. (The control panel reads ACCESS DENIED MENUS
	LOCKED.) See the customer’s network administrator.

To print a control panel menu map:

To see the current settings for all of the menus and items available in the control panel, print a control panel menu map.

1 Press [MENU] until INFORMATION MENU appears.

2 Press [ITEM] until PRINT MENU MAP appears.

3 Press [SELECT] to print the menu map.

Q1860-90918

Chapter 3 Printer operation 45

Private/stored jobs menu

This menu provides a list of the private, stored, quick-copy, and proof-and-hold jobs on the printer’s hard disk or in RAM memory. The user can send the command from the control panel to print or delete these jobs.

Note		If no private, stored, quick-copy, or proof-and-hold jobs exist on the printer’s optional hard disk or
		in RAM memory, this menu does not appear on the control panel.

	Table 15. Private/stored jobs menu

		Item	Explanation

		[JOBNAME]	The name of the job stored on the printer’s hard disk or in RAM.

		PIN:0000	To print a private job, the user must enter the personal identification number (PIN)
			assigned to the job in the driver.

		COPIES=X	The number of copies the user wants to print.
			1-999: Prints the requested number of copies of the job.

		DELETE:	Deletes the job from the printer’s hard disk or RAM memory.

46 Printer operation

Q1860-90918

Information menu

This menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the page you want and press [SELECT].

Table 16. Information menu

Item	Explanation
PRINT	The menu map shows the layout and current settings of the control panel menu
MENU MAP	items.

PRINT	The configuration page shows the printer’s current configuration. If an HP Jetdirect
CONFIGURATION	print server card is installed (HP LaserJet 5100tn and 5100dtn printers), a Jetdirect
	configuration page will print out as well.

PRINT	The PCL font list shows all the PCL fonts currently available to the printer.
PCL FONT LIST

PRINT	The PS font list shows all the PS fonts currently available to the printer.
PS FONT LIST

PRINT	This item appears only when a mass-storage device (such as an optional flash
FILE DIRECTORY	DIMM or hard disk) containing a recognized file system is installed in the printer.
	The file directory shows information for all installed mass-storage devices.

PRINT	The event log lists printer events or errors.
EVENT LOG

SHOW	This item allows you to view the most recent printer events on the control panel
EVENT LOG	display. Press [-Value+] to scroll through the event-log entries.

PRINT	Use the paper-path test to verify that the paper path is working properly, or to
PAPER PATH TEST	troubleshoot problems with a type of paper.
	Choose the input tray, output bin, duplexer (if available), and number of copies.

Q1860-90918

Chapter 3 Printer operation 47

Paper-handling menu

When paper-handling settings are correctly configured through the control panel, you can print by choosing the type and size of paper from the printer driver or software application.

Some items in this menu (such as duplex and manual feed) can be opened from a software application, or from the printer driver (if the appropriate driver is installed). Printer-driver and software application settings override control panel settings.

Table 17. Paper-handling menu

Item/default	Values	Explanation
TRAY 1 MODE=	FIRST	Determine how the printer will use Tray 1.
FIRST	CASSETTE	FIRST: If paper is loaded in Tray 1, the printer will pull paper
		from that tray first.
		CASSETTE: A paper size must be assigned to Tray 1 by
		using the TRAY 1 SIZE option (the next item in this menu
		when TRAY 1 MODE=CASSETTE). This allows Tray 1 to be
		used as a reserved tray.

TRAY 1 SIZE=	For supported media,	This item appears only when TRAY 1 MODE= CASSETTE.
LETTER	see page 26.	Set the value to correspond with the paper size in Tray 1.

TRAY 1 TYPE=	For supported media,	This item appears only when TRAY 1 MODE= CASSETTE.
PLAIN	see page 26.	Set the value to correspond with the paper type in Tray 1.

TRAY 2 TYPE=	For supported media,	Set the value to correspond with the paper type in Tray 2.
PLAIN	see page 26.

TRAY 3 TYPE=	For supported media,	This item appears only when a Tray 3 is installed. Set the
PLAIN	see page 26.	value to correspond with the paper type in Tray 3.

TRAY 4 TYPE=	For supported media,	This item appears only when a Tray 4 is installed. Set the
PLAIN	see page 26.	value to correspond with the paper type in Tray 4.

MANUAL FEED=OFF	OFF	Feed the paper manually from Tray 1, rather than
	ON	automatically from a tray. When MANUAL FEED=ON and Tray
		1 is empty, the printer goes offline when it receives a print
		job and displays MANUALLY FEED [PAPER SIZE].

DUPLEX=OFF	OFF	This item appears only when an optional duplexer is
	ON	installed. Set the value to ON to print on both sides (duplex)
		or OFF to print on one side (simplex) of a sheet of paper.

BINDING=	LONG EDGE	This item appears only when an optional duplexer is
LONG EDGE	SHORT EDGE	installed and the duplex option is on. Choose the binding
		edge when duplexing (printing on both sides of paper).

OVERRIDE A4 WITH	NO	Choose YES to print on letter-size paper when an A4 job is
LETTER=NO	YES	sent but no A4-size paper is loaded in the printer (or to print
		on A4-size paper when a letter job is sent but no letter-size
		paper is loaded in the printer).

CONFIGURE FUSER	NO
MODE MENU=NO	YES

Configure the fuser mode that is associated with each paper type. (This is only necessary if you are experiencing problems when printing on certain paper types.)

NO: The fuser-mode menu items are not accessible. YES: Additional items appear.

Note: To see the current default fuser mode for each paper type, select YES, scroll back to the information menu, and then print a menu map (page 47).

48 Printer operation

Q1860-90918

Loading…

Источник

Главная
Автомагнитолы
DVD
Материнские платы
Мобильные телефоны
Мониторы
Ноутбуки
Принтеры
Планшеты
Телевизоры
Даташиты
Маркировка SMD
Форум

Лазерный принтер HP LaserJet 5100 — Сервис-мануалы и схемы, разборка / сборка. Скачать бесплатно.

Источник

Drivers

32
Repair manuals

1
User manuals

22

Preview

HP LaserJet 5100 service manual
(314 pages)

Languages:English
Type:
PDF
Size:
11.17 MB

Preview

HP LaserJet 5100 (Printers) service manuals in PDF format will help to find failures and errors and repair HP LaserJet 5100 and restore the device’s functionality.

Источник