Сервис мануал hp до 3027

Table of contents

1 Product Information

Chapter contents

●Device configurations

●Features

●Walkaround

●Device software

●Media specifications

Device configurations

Features

● ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images

Storage features ● Internal 40 GB or larger hard drive

● The print cartridge can be installed and removed by using one hand.

Feature Description

●All doors and covers can be opened by using one hand.

●Media can be loaded in tray 1 by using one hand.

Walkaround

Device parts

Before using the product, familiarize yourself with its components.

9

1

Interface ports

1Fax port (HP LaserJet M3027x and HP LaserJet M3035xs only)

2Network connection

3Foreign interface harness (FIH) port

4Type A Hi-Speed USB 2.0 connection for adding accessories

5Power connection

6Type B Hi-Speed USB 2.0 connection for printing

7EIO slot

Device software

The printing-system software is included with the device. See the getting started guide for installation instructions.

The printing system includes software for end users and network administrators, and printer drivers for access to the device features and communication with the computer.

NOTE For a list of printer drivers and updated HP printer software, go to www.hp.com/go/ LJM3027mfp_software or www.hp.com/go/LJM3035mfp_software.

Supported operating systems

The device supports the following operating systems:

●Windows 2000

●Mac OS X V10.2.8, V10.3, V10.4 and later

NOTE For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.

Minimum system requirements

In order to install and use the device software, your computer must meet the following minimum requirements:

Windows requirements

●Pentium II (233 MHz) processor

●64 MB of RAM

●35 MB of disk space

●SVGA 800×600 16-bit color monitor

Macintosh requirements

●G3, G4, or G5 PowerPC processor

●128 MB of RAM

●30 to 50 MB of disk space

Supported printer drivers

Windows2,3

Mac OS X V10.2 and later

Linux4

1Not all device features are available from all drivers or operating systems.

2For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from www.hp.com/go/ LJM3027mfp_software or www.hp.com/go/LJM3035mfp_software.

3For Windows XP (64-bit), download the PCL 6 driver from www.hp.com/go/LJM3027mfp_software or www.hp.com/go/ LJM3035mfp_software.

4For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Priority for print settings

Changes to print settings are prioritized depending on where the changes are made:

NOTE The names of commands and dialog boxes might vary depending on your software program.

●Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.

●Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.

●Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software.

●Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

●Printer control panel settings: Settings changed at the printer control panel have a lower priority than changes made anywhere else.

Operating System To change the settings for all print jobs until the software program is closed

NOTE Configuration settings might not be available in Classic mode.

Software for Macintosh computers

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.

For network connections, use the embedded Web server (EWS) to configure the device. See Embedded Web server on page 13.

The printing system software includes the following components:

●PostScript Printer Description (PPD) files

The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.

●HP Printer Utility

Use the HP Printer Utility to set up device features that are not available in the printer driver:

●Name the device.

●Assign the device to a zone on the network.

●Assign an internet protocol (IP) address to the device.

●Download files and fonts.

●Configure the device for IP or AppleTalk printing.

You can use the HP Printer Utility when your device uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. For more information, see Use the HP Printer Utility for Macintosh on page 52.

Remove software from Macintosh operating systems

To remove the software from a Macintosh computer, drag the PPD files to the trash can.

HP Easy Printer Care software

The HP Easy Printer Care software is a program that you can use for the following tasks:

●Discovering printers on the network and checking the status of each device

●Setting and viewing device and supplies alerts for multiple printers at the same time

●Shopping online for supplies

●Using HP online troubleshooting and maintenance tools

You can use the HP Easy Printer Care software when the device is directly connected to your computer or when it is connected to a network. To download the HP Easy Printer Care software, go to www.hp.com/go/easyprintercare.

Supported operating systems

For information about supported operating systems, go to www.hp.com/go/easyprintercare.

Supported browsers

To use the HP Easy Printer Care software, you must have one of the following browsers:

●Microsoft Internet Explorer 5.5 or later

●Netscape Navigator 7.0 or later

●Opera Software ASA Opera 6.05 or later All pages can be printed from the browser.

Other components and utilities

Media specifications

The device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect device performance and output quality. Media that does not meet the guidelines that are outlined in this manual can cause the following problems:

●Poor print quality

●Increased jams

●Premature wear on the device, requiring repair

NOTE Some media might meet all of media specifications and still not produce satisfactory results. Improper handling, unacceptable temperature and humidity levels, and other variables over which Hewlett-Packard has no control can affect print quality. Before purchasing large quantities of media, make sure that it meets the requirements that are specified in the user guide and in theHP LaserJet Printer Family Print Media Guide, which is available for download athttp://www.hp.com/support/ljpaperguide. Always test paper before buying large quantities.

CAUTION Using media that does not meet HP specifications can cause problems for the device, requiring repair. This repair is not covered by the HP warranty or service agreements.

General guidelines for media

Before purchasing any paper or specialized forms in quantity, verify that your paper supplier has obtained and understands the print-media requirements that are specified in the HP LaserJet Printer Family Print Media Guide.

See HP Customer Care on page 322 to order the HP LaserJet Printer Family Print Media Guide. To download a copy of the guide, go to www.hp.com/support/ljpaperguide.

It is possible that paper could meet all of the guidelines in this chapter or the HP LaserJet Printer Family Print Media Guide and still not print satisfactorily. This can result from abnormal characteristics of the printing environment or other variables over which HP has no control (for example, extremes in temperature and humidity).

Hewlett-Packard Company recommends testing any paper before buying it in large quantities.

CAUTION Using paper that does not conform to the specifications listed here or in the print media guide can cause problems that require service. This service is not covered by the HewlettPackard warranty or service agreements.

Paper to avoid

The product can handle many types of paper. Using paper that does not meet specifications will cause lower print quality and increase the chance of jams.

●Do not use paper that is too rough. Use paper with a tested smoothness rating of 100–250 Sheffield.

●Do not use paper, other than standard 3-hole punched paper, that contains cutouts or perforations.

●Do not use multipart forms.

●Do not use paper that has already been printed on, or that has been fed through a photocopier.

●Do not use paper that contains a watermark if you are printing solid patterns.

●Do not use heavily embossed or raised-letterhead papers.

●Do not use papers that have heavily textured surfaces.

●Do not use offset powders or other materials that prevent printed forms from sticking together.

●Do not use paper that has a colored coating that was added after the paper was produced.

Paper that can damage the device

In rare circumstances, paper can damage the device. The following paper must be avoided to prevent possible damage to the device:

●Do not use paper with staples attached.

●Do not use transparencies, labels, or photo or glossy paper designed for Inkjet printers or other low temperature printers. Use only media that is specified for use with HP LaserJet printers.

●Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to the temperature of the fuser.

●Do not use paper that is embossed or coated, or any media that is not designed to withstand the fusing temperature of the device. Do not use letterhead paper or preprinted forms that are made with dyes or inks that cannot withstand the heat of the fuser.

To order HP LaserJet printing supplies, see Order parts, accessories, and supplies on page 314.

General media specifications

For complete paper specifications for all HP LaserJet devices, see the HP LaserJet Printer Family Print Media Guide (available at www.hp.com/support/ljpaperguide) .

Select print media

This device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors that affect device performance and output quality. Paper that does not meet the guidelines that are outlined in this manual can cause the following problems:

●Poor print quality

●Increased jams

●Premature wear on the device, requiring repair

NOTE Some paper might meet all of the guidelines in this manual and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing large quantities of media, make sure that it meets the requirements that are specified in this user guide and in the HP LaserJet Printer Family Print Media Guide, which is available for download at www.hp.com/support/ljpaperguide. Always test paper before buying large quantities.

CAUTION Using media that does not meet HP specifications can cause problems for the device, requiring repair. This repair is not covered by the HP warranty or service agreements.

Supported media sizes

Table 1-1 Supported media sizes

Tray 1

Tray 2, tray 3

1 Supported envelope sizes are #10, Monarch, C5, DL, and B5.

Table 1-2 Automatic 2-sided printing 1

1 Automatic 2-sided printing on weights heavier than those shown can produce unexpected results.

NOTE Automatic 2-sided (duplex) printing is available with the HP LaserJet M3027x, HP LaserJet M3035, and HP LaserJet M3035xs models.

Manual 2-sided printing. Most of the supported media sizes and types listed for printing from tray 1 can be manually duplexed. See the user guide for more information.

Supported media types

Table 1-3 Tray 1 media types

1Capacity can vary depending on media weight and thickness and environmental conditions. Smoothness should be 100 to 250 (Sheffield). For ordering information, see Supplies and accessories on page 313.

2Use only transparencies that are designed for use with HP LaserJet printers. This printer can detect transparencies that were not designed for use with HP LaserJet printers. For more information, see the user guide.

Table 1-4 Tray 2 and tray 3 media types

2 Installation and configuration

Chapter contents

●Site preparation

●Install trays

●Install supplies

●Install accessories

Site preparation

Location specifications

Place the device on a sturdy, level surface in a well-ventilated area that meets the following environmental requirements:

●Temperature: 15° to 32°C (59° to 89°F)

●Humidity: 10% to 80% relative humidity (no condensation)

●Away from direct sunlight, open flames, and ammonia fumes

●Allow sufficient space around the device for access and ventilation. (See Table C-2 Printer dimensions with all doors and trays fully opened on page 328 for the minimum space requirements.)

Operating environment

NOTE Optimum performance of the device is assured under the recommended temperature and humidity specifications. Print quality might deteriorate and occurrences of paper jams might increase when the device is operated within the allowed temperature and humidity specifications.

Install trays

Load tray 1 (multipurpose tray)

Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10 envelopes. For information about loading special media, see the user guide.

1.Open tray 1 by pulling the front cover down.

2.Slide out the plastic tray extender. If the media that is being loaded is longer than 229 mm (9 in), also flip open the additional tray extender.

3.Slide the media-width guides slightly wider than the media.

4.Place media into the tray (short-edge in, print-side up). The media should be centered between the media-width guides and under the tabs on the media-width guides.

5.Slide the media-width guides inward until they lightly touch the media stack on both sides without bending it. Make sure that the media fits under the tabs on the media-width guides.

NOTE Do not add media to tray 1 while the device is printing. This could cause a jam. Do not close the front door when the device is printing.

Load tray 2 and optional tray 3

Trays 2 and 3 support only paper. For supported paper sizes, see Media specifications on page 15.

1.Pull the tray out of the device and remove any paper.

2.On the rear paper-length guide, press the tab and slide it so that the pointer matches the paper size that you are loading. Make sure that the guide clicks into place.

3.Adjust the side media-width guides outward so that the pointer matches the paper size that you are loading.

4.Place the paper in the tray and make sure that it is flat at all four corners. Keep the paper below the height tabs on the paper-length guide in the rear of the tray.

5.Push down on the paper to lock the metal paper-lift plate in place.

6.Slide the tray into the device.

Configure trays

1.At the device control panel, touch Supplies Status.

2.Touch Trays.

3.Select the tray that you want to set and then touch Modify Tray.

4.Set the size and type of media that is loaded in the tray.

Install supplies

Carefully follow the guidelines in this section when replacing device supplies.

Supply replacement guidelines

To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the device.

●Sufficient space is required above and in the front of the device for removing supplies.

●The device should be located on a flat, sturdy surface.

For instructions on installing supplies, see the installation guides provided with each supply item or see more information at www.hp.com/support/LJM3027mfp or www.hp.com/support/LJM3035mfp.

NOTE Hewlett-Packard recommends the use of HP products in this device. Use of nonHP products may cause problems requiring service that is not covered by the HP warranty or service agreements.

Change the print cartridge

When a print cartridge approaches the end of useful life, a message appears on the control panel recommending that you order a replacement. The device can continue to print using the current print cartridge until a message appears instructing you to replace the cartridge.

1.Open the front cover.

2.Remove the used print cartridge from the device.

3.Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.

4.Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge.

CAUTION Do not touch the shutter or the surface of the roller.

5.Remove the shipping tape from the new print cartridge. Discard the shipping tape according to local regulations.

6.Align the print cartridge with the tracks inside the device, and, using the handle, insert the print cartridge until it is firmly seated, and then close the front door.

After a short time, the control panel should display Ready.

7.Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.

8.If you are using a non-HP print cartridge, check the device control panel for further instructions. For additional help, go to www.hp.com/support/LJM3027mfp or www.hp.com/support/LJM3035mfp.

Install accessories

Install memory

You might want to add more memory to the device if you often print complex graphics, print PostScript (PS) documents, or use many downloaded fonts. Added memory also gives you more flexibility in supporting job-storage features, such as quick copying.

Install device memory

CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package, then touch bare metal on the device.

The HP LaserJet M3027/M3035 devices come with one DIMM slot. If desired, you can replace a DIMM installed in the slot with a higher memory DIMM.

If you have not already done so, print a configuration page to find out how much memory is installed in the device before adding more memory. See Use information pages on page 45.

1.After the configuration page has printed, turn the device off and disconnect the power cord.

2.Disconnect all interface cables.

3.Remove the right side panel by sliding it towards the rear of the device until the side slides from the device.

4.Open the access door by pulling on the metal tab.

5.Remove the DIMM from the antistatic package.

CAUTION To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before handling DIMMs.

6.Hold the DIMM by the edges, and align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.)

7.Press the DIMM straight into the slot, and press firmly. Make sure the locks on each side of the DIMM snap into place.

NOTE To remove a DIMM, first release the locks.

8.Close the access door, and press firmly until it snaps into place.

9.To replace the right side panel, line up the alignment arrows and slide the panel toward the front of the device until it latches into place.

10. Reconnect the interface cable(s) and the power cord.

11. Turn the device on.

Check DIMM installation

After installing the DIMM, make sure that the installation was successful.

Verify that DIMM is installed correctly

1.Turn the device on. Check that the Ready light is illuminated after the device has gone through the startup sequence. If an error message appears, a DIMM might have been incorrectly installed. See Control-panel messages on page 201.

2.Print a configuration page (see Use information pages on page 45).

3.Check the memory section on the configuration page and compare it to the configuration page that was printed before the memory installation. If the amount of memory has not increased, the DIMM might not be installed correctly, or the DIMM might be defective. Repeat the installation procedure. If necessary, install a different DIMM.

NOTE If you installed a device language (personality), check the «Installed Personalities and Options» section on the configuration page. This area should list the new device language.

Enable memory for Windows

1.On the Start menu, Settings, and Printers or Printers and Faxes.

2.Select this device and select Properties.

3.On the Configure tab, click More.

4.In the Total Memory field, type or select the total amount of memory that is now installed.

5.Click OK.

Use HP Jetdirect print server cards

Follow these procedures to install or remove an EIO card.

Install an HP Jetdirect print server card

1.Turn off the device.

2.Remove the two screws and cover plate from the EIO slot on the back of the device.

NOTE Do not discard the screws or the cover plate. Save them for future use if you remove the EIO card.

3.Install the EIO card in the EIO slot and tighten the screws.

4.Connect the network cable to the EIO card.

5.Turn on the device, and then print a configuration page to verify that the new EIO device is recognized. See Use information pages on page 45.

NOTE When you print a configuration page, an HP Jetdirect configuration page that contains network configuration and status information also prints.

Remove an HP Jetdirect print server card

1.Turn off the device.

2.Disconnect the network cable from the EIO card.

3.Loosen the two screws from the EIO card, and then remove the EIO card from the EIO slot.

4.Place the cover plate from the EIO slot onto the back of the device. Insert and tighten the two screws.

5.Turn on the device.

3 Maintenance

Chapter contents

●Manage supplies

●Clean the device

●Management tools

Manage supplies

Using, storing, and monitoring the print cartridge can help ensure high-quality output.

Supplies life

The average cartridge yield is 6,500 pages (for the Q7551A cartridge) or 13,000 pages (for the Q7551X cartridge), in accordance with ISO/IEC 19752. Actual cartridge yield depends on specific use.

CAUTION The Economode feature allows the device to use less toner per page. Selecting Economode extends the life of the toner supply and reduces the cost per page but reduces print quality. The printed image is lighter but is adequate for printing drafts or proofs. Hewlett-Packard does not recommend full-time use of Economode. If Economode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, install a new print cartridge even if the print cartridge still contains toner.

Approximate print-cartridge replacement intervals

1 Approximate life is based on 2,000 pages per month.

To order supplies online, go to www.hp.com/support/LJM3027mfp or www.hp.com/support/ LJM3035mfp .

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