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2402 Digital Telephone
User’s Guide
555-233-789
Issue 1
October 2003
Related Manuals for Avaya 2402
Summary of Contents for Avaya 2402
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Page 1
2402 Digital Telephone User’s Guide 555-233-789 Issue 1 October 2003… -
Page 2
YOUR RESPONSIBILITY FOR YOUR SYSTEM’S SECURITY Avaya Inc. does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Avaya Inc. will not be responsible for any charges that result from such unauthorized use. -
Page 3: Table Of Contents
Safety Information ……. . 5 2402 Telephone Components ….. . 6 Headsets .
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Page 5: Overview
Avaya call processing system. This guide covers how to use your new 2402 Digital Telephone. This document is intended for telephone users who have a 2402 on their desks. It is not intended to be a technical reference guide for System Administrators or telephone technicians.
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Page 6: 2402 Telephone Components
2402 Telephone Components Refer to Figure 1 below to familiarize yourself with your 2402 telephone display, buttons, and programmable features. CONFERENCE FIGURE 1 2402 Telephone Components Table 1 describes the 2402 telephone components presented in Figure 1.
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Page 7
TABLE 1 The 2402 Telephone Components The following items correspond to the numbers in Figure 1. 1) Call appearance buttons — For accessing incoming/outgoing lines. 2) Display — This area shows status for the call appearances, the caller ID information for a call, the current date and time, and information provided by the Avaya call processing system. -
Page 8: Headsets
Headsets consist of a headpiece (1 in Figure 2 below) and modular base unit (2). The base unit plugs into the Handset jack (3). FIGURE 2 The Headset Attached to a 2402 Telephone The following headsets can be used with the 2402 telephone: — Starset top H31 — Mirage top H41 —…
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Page 9: 2402 Telephone User Checklist
— Duoset (Starter Special NC) Noise Canceling top H141N Headband & Earhooks 2402 Telephone User Checklist The remainder of this guide contains procedures for using the 2402 telephone. The following table directs you to sections explaining specific activities you may want to perform.
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Page 10: Call Appearance And Call Identification Displays
Note: After initially plugging in a 2402 telephone or after a power outage, it may take several minutes before the time and date appear on the screen.
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Page 11: Status Icons
Status Icons The icons displayed on the call appearances of your 2402 telephone are explained in the following table. These icons replace the functionality of the green lamps and equivalent flash rates. Status Icons Icon Ringing Active On hold On soft hold…
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Page 12: Call-Handling Features
Overview for the Avaya Communication Manager Software (555-233-767) for alternate procedures. Answer a call When a call arrives at your 2402 telephone, you hear a ringing tone and a blinking bell icon appears on the associated call appearance. In addition, call identification information is displayed (see Identification Displays”…
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Page 13
Redial The Redial (or Last Number Dialed) feature automatically redials the last number you dialed (up to 24 digits). To redial the last number that you dialed Press Speaker (Listen Only) The Speaker allows you to place calls or access other features without lifting your handset. -
Page 14
Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension 1. While on a call, press 2. When you hear dial tone, dial the number to which the call is to be transferred. -
Page 15: Getting Messages
Note: Certain features must be programmed by your system manager to activate the message lamp is not working properly. See Chapter 21, “Features and Technical Reference,” of the Administrator’s Guide for Avaya Communication Manager Software, Document No. 555-233-506 for Message button programming information.
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Page 16: Personalized Settings
The Visual Ring option allows you to choose a visual alert for incoming calls. When you enable this option, the telephone rings and the lamp above the 2402 display area flashes when an incoming call arrives. By default, the Visual Ring option is enabled.
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Page 17: Performing A Self Test
How to Access a Voice Feature When you want to use one of the voice features on the 2402 telephone, you can access the feature in one of two ways: • You can access up to 12 features by pressing key (1 through 9, 0, *, or #) that corresponds to that feature.
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Page 18
Features Administered on 2402 Dial Pad Dial Pad Feature Administered on Dial Pad Key • Features other than those assigned to your dial pad keys can be accessed by dialing a 1-, 2-, or 3-digit feature access code, without using system manager can supply those access codes for you. -
Page 19
Abbreviated Dialing/Automatic Dialing (AD) The Abbreviated Dialing (AD) feature allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature access code and can contain up to 24 digits. -
Page 20
To call a number using an AD button While off-hook, press AD number you want to call. You will hear ringback tone. For example, to call the number stored as AD entry F3, press then press Call Forwarding All Calls The Call Forwarding feature temporarily forwards all your calls to another extension or to an outside number, depending on your system. -
Page 21
Call Pickup and Directed Call Pickup The Call Pickup feature lets you answer a call at your telephone for another extension in your pickup group. If you can use the Directed Call Pickup feature, you can pick up a call ringing at a specific extension without the extension being a member of your pickup group. -
Page 22
To leave a message without ringing an extension 1. Press and then the dial pad key on which the Leave Word Calling feature is administered or Dial the Leave Word Calling access code (while off-hook). 2. When you hear dial tone, dial the extension and listen for the confirmation tone. -
Page 23
Whisper Page The Whisper Page feature allows you, if you have appropriate permissions, to make an announcement to a person at another extension currently on another call. Only the person at the other extension hears the announcement; the other person on the call cannot hear the message. To make an important announcement to someone at another extension busy on another call 1. -
Page 24: Tones And Their Meaning
Tones and Their Meaning Note: The tables below describe the defaults for each ringing and feedback tone. Check with your system manager to verify if the descriptions in the Meaning column are accurate for your system. Ringing Tones are produced by an incoming call. Ringing Tones Rings 1 ring…
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Page 25
Feedback Tones (continued) Tones coverage dial intercept/ time-out recall dial reorder ringback Meaning One short burst of tone; indicates your call will be sent to another extension to be answered by a covering user. A continuous tone; indicates dialing can begin. An alternating high and low tone;… -
Page 27: Index
Index Numerics 2402 telephone components display feedbacktones ringing tones Abbreviated Dialing AD button Automatic Dialing call appearance displays call appearance/feature buttons Call Forwarding call handling features call identification displays Call Park Call Pickup calls answering conferencing holding making redialing transferring…
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Page 28
safety information Self Test option self-test mode Send All Calls speaker button speaker feature status icons tones feedback Transfer button Transfer feature trunk identifier user checklist Visual Ring option voice features Abbreviated Dialing Call Park Call Pickup Leave Word Calling Send All Calls Whisper Page volume control buttons…
Интернет-магазин оборудования «AVAYAMARKET».
Являясь официальным партнёром AVAYA, мы выполняем заказы на поставку оборудования, услуг по интеграции и обслуживанию.
«AVAYAMARKET» ориентирован на регулярные и разовые закупки юридическими лицами. Большинство товаров находится на нашем собственном складе, что существенно ускоряет процесс покупки оборудования.
AVAYA серии 9600
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Полное Руководство пользователя для Телефонов AVAYA серии 9600 -
Полное Руководство пользователя IP-телефон 9608 и 9611G -
Краткое руководство для AVAYA 9608 -
Краткое руководство для AVAYA 9611 -
Краткое руководство для AVAYA 9620 -
Краткое руководство для AVAYA 9621 -
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Краткое руководство для AVAYA 9640 -
Краткое руководство для AVAYA 9641 -
Краткое руководство для AVAYA 9650
AVAYA 374x DECT
-
Полное Руководство пользователя для Телефонов AVAYA 374x DECT -
Краткое руководство для AVAYA 3720 -
Краткое руководство для AVAYA 3725 -
Краткое руководство для AVAYA 3740
AVAYA E129
-
Полное Руководство пользователя для Телефонов AVAYA E129 -
Краткое руководство для AVAYA E129
AVAYA серии 9500
-
Полное Руководство пользователя для Телефонов AVAYA серии 9500 -
Краткое руководство для AVAYA 9504 -
Краткое руководство для AVAYA 9508
AVAYA серии 1600
-
Краткое руководство для AVAYA1603 -
Краткое руководство для AVAYA1608 -
Краткое руководство для AVAYA1616
AVAYA серии 2400
-
Краткое руководство для AVAYA 2402 -
Краткое руководство для AVAYA 2410 -
Краткое руководство для AVAYA 2420
Другие модели AVAYA
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Краткое руководство для AVAYA 4400 -
Краткое руководство для AVAYA 4601 -
Краткое руководство для AVAYA 4602 -
Краткое руководство для AVAYA 4610 -
Краткое руководство для AVAYA 4620 -
Краткое руководство для AVAYA 4621 -
Краткое руководство для AVAYA 4625 -
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Краткое руководство для AVAYA 5410 -
Краткое руководство для AVAYA 5420 -
Краткое руководство для AVAYA 5601 -
Краткое руководство для AVAYA 5602 -
Краткое руководство для AVAYA 5610 -
Краткое руководство для AVAYA 5620 -
Краткое руководство для AVAYA 5621 -
Краткое руководство для AVAYA 6400
2402 Digital Telephone Quick Reference 555-233-790, Issue 1, October 2003
Redial
Call-Handling Features
Hold
The Redial (or Last Number Dialed) feature automaticallyredials the last number you dialed (up to 24 digits).The Hold feature puts a call on hold until youcan return to it.
Answer a call
To redial the last number that you dialedTo put a call on holdThe 2402 Digital Telephone has two call appearances,
which are accessed by pressing the a and b buttons located
to the left of the display. When a call arrives at your 2402telephone, you hear a ringing tone and a blinking bell iconappears on the associated call appearance. In addition, callidentification information is displayed.Press
.
Press
.
To return to the held call
Transfer
Press the call appearance button of the heldcall.The Transfer feature allows you to transfer a call from your telephone to another extension or outside number.To answer an incoming callNote: Your system manager may have administered the Unhold feature. In this case, you can return to the held call by pressing
.
Do one of the following:To transfer the current call to another extension• If you are not active on another call, answer the call using your handset.1. While on a call, press
.
• If you are active on a call already, place the active call
on hold (see “Hold”), and then answer the incoming
call by pressing the ringing call appearance button.
2. When you hear dial tone, dial the number to which the
call is to be transferred.
Speaker (Listen-Only)
3. Do one of the following:
The Speaker feature allows you to place calls
or access other features without lifting the
handset. However, in order to speak to the
other party, you must use the handset.
• To transfer the call without announcing it, press
again, and hang up.
The transfer is complete.
Make a call
You can make calls from the 2402 telephone using a variety
of methods.
To place a call without lifting the handset,
or to use the speaker with any feature
• To announce the call before transferring it, wait for
the called party to answer. Go to Step 4.
To make a call manually
1. Press
.
4. When the called party answers, announce the call.
(If the line is busy or if there is no answer, press
. Then, you can return to the held call by
pressing its call appearance button.)
1. Go off hook using the handset.
2. Place a call, or access the selected
feature.
2. When you hear dial tone, enter the extension or
telephone number using the dialpad.
3. Adjust speaker volume if necessary.
If you are calling an external number, be sure to
include the required code (for example, “9”) to access
an outside line.
5. Press
again and hang up to complete the
transfer.
To change from the speaker to the handset
Pick up the handset and talk.
To have the 2402 telephone make a call automatically
Note: Your system manager may have administered the
Transfer-on-Hang-up feature. In this case, you can
transfer a call by pressing
, dialing the number
to which the call is to be transferred, and then hanging
up. To cancel an attempted transfer, press the original
call appearance. If your system has auto-hold
activated, use
to cancel a transfer so that the
potential transfer recipient is not left on hold.
To change from the handset to the speaker
Press
to have the 2402 telephone dial the last
number that you dialed.
Press
. You can now hang up the
handset (within 10 seconds), and the call will
remain active on the speaker. However, in
order to talk to the other party, you must use
the handset.
To end a call (while the handset is on-hook
and only the speaker is active)
Press
.
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2402 Digital Telephone
User’s Guide
555-233-789
Issue 1
October 2003
Краткое руководство по телефону 2402 IP Office
Коды функций по умолчанию
Вы можете обращаться к множеству функций системы посредством набора сокращенных кодов. В следующей таблице представлены коды функций по умолчанию. Полный список кодов доступа к функциям по умолчанию для вашего телефона представлен в Руководстве пользователя телефонного аппарата 2402 IP Office.
Замените N, где указано, на соответствующий номер. Например, для выражения *07*N#, следует заменить N на внутренний номер, к которому должна выполняться переадресация ваших вызовов, когда для вас активизирована услуга переадресации вызовов.
Сокращен- |
Описание |
Сокращен- |
Описание |
|||||
ный код |
ный код |
|||||||
*00 |
Отмена всех услуг |
*30 |
Подбор вызовов к любому номеру |
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переадресации |
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*01 |
Активизация безусловной |
*31 |
Подбор вызовов для группы |
|||||
переадресации |
||||||||
*02 |
Деактивизация безусловной |
*32*N# |
Подбор вызовов к внутреннему |
|||||
переадресации |
номеру |
|||||||
*03 |
Активизация переадресации |
*33*N# |
Постановка вызовов в очередь |
|||||
вызовов при занятости |
||||||||
*04 |
Деактивизация переадресации |
*34 |
Музыка для вызовов на удержании |
|||||
вызовов при занятости |
||||||||
*05 |
Активизация переадресации |
*35*N# |
Регистрация в системе на внутреннем |
|||||
вызовов при отсутствии ответа |
номере |
|||||||
*06 |
Деактивизация переадресации |
*36 |
Отмена регистрации в системе на |
|||||
вызовов при отсутствии ответа |
внутреннем номере |
|||||||
*07*N# |
Номер, к которому выполняется |
*37*N# |
Временная постановка вызовов на |
|||||
переадресация |
ожидание |
|||||||
*08 |
Активизация услуги ‘Не |
*38*N# |
Направление вызова |
|||||
беспокоить’ |
||||||||
*09 |
Деактивизация услуги ‘Не |
*39 |
Активизация реле |
|||||
беспокоить’ |
||||||||
*10*N# |
Добавление номера в список |
*40 |
Деактивизация реле |
|||||
исключений для услуги ‘Не |
||||||||
беспокоить’ |
||||||||
*11*N# |
Удаление номера из списка |
*41 |
Импульсный режим реле |
|||||
исключений для услуги ‘Не |
||||||||
беспокоить’ |
||||||||
Услуга ‘Следуй за мной сюда’ |
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*12*N# |
*45*N# |
Захват вызова |
||||||
*13*N# |
Отмена услуги ‘Следуй за мной |
*46 |
Захват вызова |
|||||
сюда’ |
||||||||
*14*N# |
Услуга ‘Следуй за мной к’ |
*47 |
Добавление к конференц-вызову |
|||||
*17 |
Сбор сообщений голосовой |
*48 |
Активизация услуги ответного вызова |
|||||
почты |
голосовой почты |
|||||||
*18 |
Активизация голосовой почты |
*49 |
Деактивизация услуги ответного |
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вызова голосовой почты |
||||||||
*19 |
Деактивизация голосовой почты |
*50 |
Активизация переадресации вызовов |
|||||
для группы искания |
||||||||
*20*N# |
Установка группы искания в |
*51 |
Деактивизация переадресации |
|||||
режим ночного обслуживания |
вызовов для группы искания |
|||||||
*21*N# |
Отмена режима ночного |
*53*N# |
Подбор вызовов для элементов |
|||||
обслуживания для группы |
||||||||
искания |
||||||||
Переключение между вызовами |
||||||||
*29 |
*57*N# |
Номер переадресации при занятости |
||||||
Дополнительная информация относительно системы IP Office компании Avaya представлена на сайте www.avaya.com/support, а также http://www.avaya.com/ipoffice/knowledgebase.
Ссылка: 15-601108
Выпуск 1 (1 июня 2006г.)
Краткое руководство по телефону 2402 IP Office
В этом руководстве рассматриваются базовые функции телефонного аппарата 2402 IP Office.
Для получения дополнительной информации относительно установок и функций телефона, обратитесь к Руководству пользователя телефонного аппарата 2402 IP Office.
На рисунке ниже представлены основные функции телефона:
1 |
Дисплей/Логическая линия |
8 |
Redial / Повторный набор |
поступления вызовов |
|||
2 |
Индикатор наличия |
9 |
Клавиатура для набора |
ожидающих сообщений |
номера |
||
3 |
Messages / Сообщения |
10 |
Уровень громкости |
4 |
Hold / Удержание вызова |
11 |
Разъем трубки/головного |
телефона |
|||
5 |
Transfer / Передача вызова |
12 |
Mute / Режим отключения |
звука |
|||
6 |
Conference / Конференц- |
13 |
Feature / Функция |
связь |
|||
7 |
Drop / Разъединение |
14 |
Speaker / |
Громкоговоритель |