Teltronics arcata 2826 инструкция на русском

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  Arcata 2826/2806 CIP-D User Guide…
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  This document is the copyright of Teltronics, Inc. and is intended for exclusive use of Teltronics customers. All rights are reserved. Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise noted.

• Page 3: Table Of Contents

  TABLE OF CONTENTS UMMARY OF CHANGES 3 SOFTWARE LICENSE ……….. . v SUMMARY OF CHANGES .

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  CANCEL/HANG UP …………35 CONFERENCE .
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  TIME AND DATE …………70 TRANSFER .
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  This page intentionally blank 28xx CIP-D User Guide…

• Page 7: Software License

  SOFTWARE LICENSE TELTRONICS, INC. END USER LICENSE AGREEMENT (10.7.10) NOTICE: BY DOWNLOADING, INSTALLING, COPYING, ACCESSING, CLICKING ON AN “ACCEPT” BUTTON, OR OTHERWISE USING THE PRODUCT, END USER AGREES TO THE TERMS OF THIS END USER LICENSE AGREEMENT. IF YOU ARE ACCEPTING THESE TERMS ON BEHALF OF THE END USER, YOU REPRESENT AND WARRANT THAT YOU ARE ACTING ON BEHALF OF THE END USER AND ARE AUTHORIZED TO ACCEPT THIS END USER LICENSE AGREEMENT ON THE END USER’S BEHALF AND THAT YOU HAVE THE…

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  2. LICENSE. (a) With respect to all Software of Teltronics and/or its vendors or suppliers which may be furnished to You by Teltronics hereunder, You accept and agree to abide by all the license terms and conditions set forth herein and any other separate license agreements that are specific to, and included in document or shrink wrap form with the shipment of particular Software, or presented in electronic form (including click wrap form) during the loading or installation of such Software.
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  Teltronics. (d) The Software and all copies thereof shall at all times remain the sole and exclusive property of Teltronics or its third party vendors or suppliers, as applicable, and You shall have no title to or interest in such Software and copies thereof.
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  Software and all copies thereof and extracts therefrom to Teltronics. Teltronics may terminate this Agreement upon the breach by You of any term of this Agreement, and Teltronics shall have the right to injunctive relief enjoining such acts or attempts constituting a breach (in addition to other legal remedies, all of which are non-exclusive).
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  Teltronics and You will be brought in the state or Federal court of competent jurisdiction in the State of Florida. You and Teltronics agree that the United Nations Convention on Contracts for the International Sale of Goods (1980) shall not apply or govern this Agreement, the performance of, or any transaction between the parties under this Agreement.
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  9. NO WAIVER. Any non-enforcement of any provision of this Agreement by Teltronics shall not constitute a waiver of such provision or prejudice Teltronics right to enforce such provision.
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  Software (“Third Party Software/Services”).Teltronics makes no representations or warranties as to such Third Party Software/Services or their operation, except to the extent such third party vendor provides such representation or warranty to Teltronics. C. Vovida Software License (Version 1.0 Copyright (c) 2000 Vovida Networks, Inc. All rights reserved).
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  Software and related Products. In the event of any conflict between the terms of any written agreement executed by You and Teltronics and those of this Agreement, the terms of this Agreement shall prevail. Terms and conditions as set forth in any purchase order which differ from, conflict with, or are not included in this Agreement, shall not become part of this Agreement unless specifically accepted by Teltronics in writing.
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  Products including without limitation, VOIP phone and Soft Phone software and hardware furnished by Teltronics or its distributors or resellers (“Products”) for voice over internet protocol (“VOIP”) communications. (b) Customer are responsible for complying with all laws, rules and regulations applicable to the installation and use of Products (collectively, “Laws”) including without limitation all Laws relating to 911 dialing for emergency…
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  (d) Prior to initiating the use of Products in conjunction with any IP network including Internet telephone service for VOIP communications, Customer shall notify, in writing, each employee and any other person authorized to use the Products for such VOIP communications (individually and collectively “User(s))” of the following limitations: 911 DIALING TO AN APPROPRIATE PUBLIC SAFETY ANSWERING POINT (“PSAP”) FOR EMERGENCY SERVICE IS NOT AVAILABLE WHEN USING ANY PORTABLE VOIP PHONE OR SOFTPHONE PRODUCT AT A…
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  OR SOFT PHONE PRODUCT CAN NOT BE USED TO PLACE ANY SUCH EMERGENCY 911 CALLS FROM THE REMOTE LOCATION BECAUSE OF THIS LIMITATION. USERS MUST INSTRUCT ALL INDIVIDUALS AT THE REMOTE LOCATION TO PLACE ANY 911 CALLS FOR EMERGENCY RESPONSE TO THE REMOTE LOCATION FROM A WIRE LINE PHONE AT THE REMOTE LOCATION WHICH IS CONNECTED TO THE TRADITIONAL PSTN FOR LOCAL SERVICE OR OTHER PHONE THAT IS CAPABLE OF COMMUNICATING THE STREET ADDRESS OF THE REMOTE LOCATION TO HELP INSURE THAT SUCH EMERGENCY 911…
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  (f) Customer agrees to defend, indemnify and hold harmless Teltronics, its subsidiaries, affiliates and their respective officers, directors, employees, distributor, agents and suppliers from any obligations, claims, suits, demands, causes of action, losses, liabilities, fines, penalties, damages, costs, or expenses, (including without…

• Page 19: Summary Of Changes

  SUMMARY OF CHANGES Revision A, January 2010 • Initial Release Revision B, December 2010 • Added information for Arcata 2826 phone. • Changed product name from Vision i-Phone to Arcata 28xx CIP-D User Guide xvii…

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  This page intentionally blank xviii 28xx CIP-D User Guide…

• Page 21: Safety Instructions

  SAFETY INSTRUCTIONS • Never place this unit near or over a radiator or CAUTION heat register. • Unplug this unit from all connections before To reduce the risk of fire or injury to cleaning. Do not use liquid or aerosol cleaners. persons, read follow…

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  — If the power supply cord or plug is damaged or frayed. — If liquid is spilled into the unit. — If the unit is exposed to water or rain. — If the unit does not operate normally by following the operating instructions.

• Page 23: Introduction

  INTRODUCTION This guide details how to operate the Teltronics IP Support Arcata 2826 CIP-D and 2806 CIP-D phones The 28xx CIP-D is a business phone that transmits (henceforth referred to as the 28xx CIP-D phone, voice data using the data network instead of unless specific differences are noted).

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  INTRODUCTION Voice over the Company Network Voice over Internet The 28xx CIP-D combined with an IPEC can be The 28xx CIP-D can also be located at remote sites used on the company data network, as shown in by using WAN services such as the Internet, as Figure 1.

• Page 25: 28Xx Cip-D Features

  INTRODUCTION Forward indicator 28xx CIP-D Features • Display The 28xx CIP-D has the following features: LCD – Text Display (9×22) • * Does not apply to a 2826 phone configured for a digital interface. Audio Adjustable Handset Volume Control Keys and Indicators •…

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  INTRODUCTION Replay Phone Features • Date and Time Skip • • 100 Entry Caller ID Log for Call History / Delete • • Logging Forward • Last 100 number Redial List for Outbound • Call Services Call Logging Quick access to: Message Waiting Indicator •…
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  INTRODUCTION Power options Audio Codec Supported * Power over LAN (IEEE Standard) G.711, G. 729AB • • AC Line Input Automatic Codec Negotiation • • Voice Activity Detection (VAD) NOTE: The power for a 2826 Digital phone is • supplied from the tip and ring leads of the digital Silence Suppression •…
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  INTRODUCTION DNS Support Certifications * • TIA 810 Configuration • USA FCC Part 15, Class A Password Protection • • USA ULC Remote software upgrade • • IEEE Standard 802.3af option B Mass update of software upgrades • • Menu based configuration of system Protocols * •…

• Page 29: Components

  INTRODUCTION Components Figure 3. Arcata 28xx CIP-D Components 28xx CIP-D User Guide…

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  INTRODUCTION Mute audio transmission locally during Navigation Keys calls. Hard Feature Keys Allow users to access voice mail directly. Use the navigation keys to move within the display menus and to confirm or cancel actions. Audio Device Control Keys Enable setup of a local multiple line conference.
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  INTRODUCTION Icon Instruction Call forward The phone displays different kinds of icons on its DND (Do not Disturb) LCD. Refer to the following table for their meanings: In Handset mode Icons Description In Headset mode Missed calls In Speakerphone mode Call in Call out Input Method: all letters and…

• Page 32: Quick Tour Of The 28Xx Cip-D

  INTRODUCTION Quick Tour of the 28xx CIP-D LCD Operation The 28xx CIP-D has Feature/Share keys that the The 28xx CIP-D was designed to be easy to System Administrator can configure for various operate. The functionality of the phone is detailed features, such as:, Intercom (COM), Park, Redial, in alphabetical, step-by-step instructions in the Account Code Calling, Appointment Reminder,…

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  INTRODUCTION Soft keys change functionality depending on Purpose of LCD what screen is displayed on the LCD. The LCD is used for viewing system information and to set up and use the phone’s features. In 5 Feature Keys + 1 Line key addition, the system administrator uses the screens Soft keys on the LCD to install and configure your 28xx CIP-…
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  INTRODUCTION Navigating the LCD menus Period Delimiter — To get the period • delimiter (e.g. 172.168.40.2) to display, The following list describes how to navigate menus use the Asterisk (*) key on the Dialing displayed on the LCD: Keypad. Selecting an option on LCD menu — press •…
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  INTRODUCTION ADD TO CONTACTS — copies the current • entry to the Contact List 28xx CIP-D User Guide…
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  INTRODUCTION This page intentionally blank. 28xx CIP-D User Guide…

• Page 37: Phone Setup

  PHONE SETUP • Arcata 28xx CIP-D Getting Started Packing List The following components are included in your package. Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.

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  PHONE SETUP • Phone Stand • Power Adapter • Ethernet Cable Note The AC Power Adaptor is not provided in the packing list. Please c o n t a c t y o u r d i s t r i b u t o r f o r m o r e information 28xx CIP-D User Guide…
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  PHONE SETUP • Handset & Handset Core Figure 4. RJ11-to-RJ45 Cable • RJ11-to-RJ45 cable This cable is provided for 2826 phones configured as a digital endpoint. Use the cable to connect the PC port on the back of Figure 5. RJ11-to-RJ45 Cable Pinout the 2826 phone to the RJ11 connection on an HDLU or HDLU2 card in the 20-20.
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  PHONE SETUP 2. Connect the handset and headset. Assembling the Phone This section shows how to assemble the phone Note Headset is not provided in the with the components in the packing list. p a c k i n g l i s t . P l e a s e c o n t a c t y o u r 1.
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  PHONE SETUP 3. Connect to the network and power. Note If inline power is provided, do not NOTE: If you are using a 2826 phone as a digital install the AC adapter. Make sure the endpoint, see Configuring the 2826 Phone on Ethernet cable and switch/hub is PoE page 24.
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  PHONE SETUP 4. The 28xx phone can also share the network 5. Press the OK button on the Navigation Keys. connection with other network devices, such as a PC. Connect the phone’s PC port and the The phone will reboot, and on your PC you computer’s network port using an Ethernet should see the phone connecting and cable, as shown below.
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  PHONE SETUP Installing an Expansion Module (Optional) Packing List The Teltronics EXP38 Expansion Module is designed The Expansion Module includes the following for improving the power and flexibility of Teltroncis parts: phones. It features 38 fully programmable DSS keys each with a dual-color LED, connected to and controlled by the phone with an RJ-12 cable line.
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  PHONE SETUP 2. Plug the connecting cord into the Ext jack of Steps the phone and then to the Ext jack on the 1. Use the connecting sheet and screw to Expansion Module. connect the EXP38 to the phone. The EXP38 and the phone should be connected as shown below: 3.
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  PHONE SETUP Expansion Module Numbering When configuring the Expansion Module buttons in the Cerato System, the buttons are numbered as shown below: 28xx CIP-D User Guide…
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  PHONE SETUP Downloading Firmware from the Configuring the 2826 Phone Cerato 20-20 NOTE: This section is intended for System Administrators. Do not make any changes to This section is intended for System Administrators. youre phone without consulting System Do not make any changes to youre phone Administrator.
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  Configure the Line Type according to the card to endpoint, perform the following: which the phone is connected. 1. Setup a TFTP Server and load the appropriate firmware files provided by Teltronics: To configure the Line Type: T28.rom (SIP) 1. Press the Menu button.
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  PHONE SETUP 6. Press and hold the Speaker button while you 11. When the phone comes back up, verify that plug the Ethernet cable back into the Internet the correct firmware version has been loaded port and continue pressing while the phone by pressing the Menu soft key and then the boots up.

• Page 49: Using The Arcata Phone

  USING THE ARCATA PHONE This chapter details step-by-step instructions (in MUTE alphabetical order) on how to use the Arcata PAGE 28xx CIP-D. Click on a procedure to go to that PARK page. PARK PICKUP PICKUP (Group and Directed) PRIVACY ACCOUNT CODE CALLING REDIAL ANSWERING CALLS RING TONES…

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  USING THE ARCATA PHONE ACCOUNT CODE CALLING The Account Code Calling feature is used to bill a 4. Dial the desired external telephone number, call to an specific account or project. using the access code for an outside line (e.g., ‘9’) and area code.
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  USING THE ARCATA PHONE ANSWERING CALLS When an incoming call comes into the Arcata • Press the SPEAKER or LINE key to turn on the 28xx CIP-D, the following screen appears on the Speakerphone. LCD: • Press the HEADSET key. The headset is automatically detected if connected to the Headset port on the back of the phone.
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  USING THE ARCATA PHONE Automatic Ringing Line Selection: If multiple calls come in simultaneously, when you lift the handset, press SPEAKER, LINE X, or HEADSET, the lowest numbered line is answered. Automatic Idle Line Selection: If you have a call on hold (or accessed from a Shared appearance on another phone) when you lift the handset, press SPEAKER, LINE X, or HEADSET, the next available Line is selected.
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  USING THE ARCATA PHONE APPOINTMENT REMINDER The Appointment Reminder feature lets you set up To cancel a reminder: a reminder call that will ring at a specified time. 1. Dial the Cancel Access Code:__________ You can set up a maximum of three reminder calls 2.
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  USING THE ARCATA PHONE 6. Hear the confirmation tone. 7. Replace handset. To cancel a remote reminder: 1. Repeat Steps 1 — 4 using the Remote Cancel Access Code: _______ 28xx CIP-D User Guide…
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  USING THE ARCATA PHONE CALLBACK There are several types of Callback described To set up a Station Callback: here: 1. When making a call, you hear the busy signal • station or the call rings without being answered. • trunk 2.
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  USING THE ARCATA PHONE To set up On-Hook Queueing (Trunk Callback): 1. After you dial for an outside line, hear the Off- hook Queue tone (three beeps followed by a hold tone), or the On-Hook Queue tone (a repeated sequence of three tones in a rising scale).

• Page 57: Cancel/Hang Up

  USING THE ARCATA PHONE CANCEL/HANG UP Depending on the current procedure in progress, there are several ways to hang up or cancel a call or operation. To cancel or hang up a call: Do one of the following: • Replace the handset or press the LINE key. •…

• Page 58: Conference

  USING THE ARCATA PHONE CONFERENCE The Conference feature allows you to talk with speak with him or her while the first party is still two or more parties simultaneously. on hold. 5. Press the Conf key or the Connect soft key to To use the Conference feature: connect all three parties in conference..

• Page 59: Contact List

  USING THE ARCATA PHONE CONTACT LIST The Contact list enables you to build your own list To Dial a contact: of contacts to quickly dial, get detail about the Scroll to the entry of the caller you wish to dial and call, or add to the Speed Dial list.

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  USING THE ARCATA PHONE 3. Scroll to the position in the list you wish to add 4. Press the ABC soft key to toggle to the 123 soft the contact to and press the Select soft key. key, then enter the extension of the new The Detail screen for that contact appears.
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  USING THE ARCATA PHONE 2. Scroll to the Detail option on the submenu and press the OK soft key. The edit screen for the Related topics: Answering calls, Speakerphone, selected contact opens. Headset, Directory, Speed Dial AROL AKER 1. N AROL AKER 2.

• Page 62: Dial

  USING THE ARCATA PHONE DIAL To Dial a call: 2. Press the keys on the Dialing Keypad of the number you wish to dial, using the outside line Note The Arcata 28xx CIP-D has six LINE keys for access code, if necessary. The number is incoming and outgoing calls.

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  USING THE ARCATA PHONE 3. When the other party answers, the LCD screen below appears: 2911:42 AM MITH ONES 5230 : 0:49 URATION RANSFER Connected to Ext 5230 Screen 28xx CIP-D User Guide…

• Page 64: Directory

  USING THE ARCATA PHONE DIRECTORY The Directory soft key provides access to the To access the Speed Dial List: Contact and Speed Dial lists. 1. Scroll to the Speed Dial List option and press Press the Directory soft key. The Directory Menu page appears: 2.

• Page 65: Features

  USING THE ARCATA PHONE FEATURES The Features soft key allows you to access several • PRIVACY miscellaneous features as shown on the Features • FORWARD LCD screen: • PARK PICKUP • PAGE EATURES • VIEW EXTENSION 1. P • INTERCOM (COM) CALLING RIVACY 2.

• Page 66: Forward

  USING THE ARCATA PHONE FORWARD The Forward feature allows you to specify what 2. Scroll to the Forward option and press OK. type of calls to forward to another extension when the Forward feature is turned on: • all calls ORWARDING •…

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  USING THE ARCATA PHONE The Forwarding Mode menu displays. To Cancel Forwarding: 1. Press the Features soft key to display the ORWARDING Features menu. 1. A ALLS EATURES 2. B 3. N NSWER 1. P 4. B RIVACY USY OR NSWER 2.

• Page 68: Headset

  USING THE ARCATA PHONE HEADSET The Arcata 28xx CIP-D automatically detects a To hang up a call: headset when a headset is connected to the 1. Press the HEADSET or LINE key. phone as described here. Related topics: Answering calls, Speakerphone, To connect a headset to the Arcata 28xx CIP-D: Headset 1.

• Page 69: History

  USING THE ARCATA PHONE HISTORY The History list provides several different ways of The History lists use icons to the left of the caller’s viewing the last up to 100 previous calls: name to describe the type of call. • All Calls See the following table for a description of the •…

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  USING THE ARCATA PHONE To Dial a caller: Scroll to the entry of the caller you wish to dial and 1/100 ALLS press the Dial soft key. The extension rings. 5220 5208 To get details about a caller: ONES 5217 RAMER When calls come in that you miss, a text message 3232…
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  USING THE ARCATA PHONE The call record for that person displays. 2. Scroll to the Add to Contacts option and press J JONES The call record is added to the Contacts list. 1. N J DENVER 2. N 5208 UMBER To delete a record from the History list: 12/29/09 04:51 PM 3.

• Page 72: Hold

  USING THE ARCATA PHONE HOLD To place a caller on hold: 1. While in conversation: 2911:42 AM MITH 2911:42 AM MITH OLDING ONES 5230 ONES 5230 : 0:49 URATION ESUME RANSFER Call Answered LCD Screen To remove a caller from hold: 2.

• Page 73: Intercom (Com) Calling

  USING THE ARCATA PHONE INTERCOM (COM) CALLING COM calls (internal only) override “Call Forward” and ring the called extension with a distinctive tone. COM calls to shared secondary extensions 2911:42 AM MITH can be answered by anyone in the group. To establish an intercom call: IALING 1.

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  USING THE ARCATA PHONE 3. Do one of the following: • Dial the Callback access code (2) while hearing a busy tone or ringback • Dial the Call Waiting access code (8) while hearing a busy tone 28xx CIP-D User Guide…

• Page 75: Line Key Labels

  USING THE ARCATA PHONE LINE KEY LABELS The first six feature/shared keys on the phone can 4. Press the Save soft key. The ‘Settings Changed: be labeled via soft labels as follows: Save and Reboot?’ screen appears. 5. Press the Save soft key again. The phone To configure soft labels on the first six feature/ reboots and the new label appears on the shared keys:…

• Page 76: Menu

  USING THE ARCATA PHONE MENU The Menu soft key provides access to the following To access a Feature in the Main Menu: features: 1. Scroll to a desired feature in the Main Menu • Ring Tones — change ring sounds and press OK.

• Page 77: Mute

  USING THE ARCATA PHONE MUTE The Mute feature allows you to put a caller on a To remove mute: one-way hold; you can still hear them, but they 3. Press the Mute key again. The caller is cannot hear you. removed from mute and can hear you again.

• Page 78: Navigate

  USING THE ARCATA PHONE NAVIGATE The Navigate keys (Up, Down, Left, and Right) allow you to scroll through LCD screens with Left and multiple pages (indicated by arrows): Right Current Page # Total Page #’s Arrows 1/100 ALLS Up and 5220 Down 5208…

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  USING THE ARCATA PHONE PAGE The Page feature connects you to one of the pre- To make a page: configured zones in order to announce a page. 1. Press the Features soft key. The Features screen See your System Administrator for details on the appears.
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  USING THE ARCATA PHONE 2. Scroll to the Page option and press OK. The Enter Zone prompt appears. 29 11:42 AM MITH NTER Enter Zone screen 3. Enter the number of the zone you wish to page on the Dialing Keypad. 4.

• Page 81: Park

  USING THE ARCATA PHONE PARK The Park feature allows you to transfer or park a 4. Enter the extension to park the call at. The call call at an extension without ringing that extension, is parked at that extension. while not interfering with the operation of that NOTE: See PARK PICKUP on page 60 for details on extension.

• Page 82: Park Pickup

  USING THE ARCATA PHONE PARK PICKUP The Park Pickup feature allows you to pick up a parked call at your or another extension. To pick up a parked call on your extension: XTENSION 1. Go to any phone on the system. 2.

• Page 83: Pickup (Group And Directed)

  USING THE ARCATA PHONE PICKUP (Group and Directed) Directed Call Pickup: 3. Scroll to the Pickup option and press OK. The Pick Up Call page appears and the dial tone A Directed Call Pickup lets you answer another plays. ringing extension from your phone. To Pickup a ringing, parked, or camped on call: 1.

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  USING THE ARCATA PHONE Group Call Pickup: 3. Scroll to the Pickup option and press OK. The Pick Up Call page appears and the dial tone A Group Call Pickup allows you to pickup a ringing plays. extension without dialing the extension number, provided the extension is in your pickup group.

• Page 85: Privacy

  USING THE ARCATA PHONE PRIVACY The Privacy feature allows you to place your 2. Scroll to the Privacy On or Off option and press telephone in a temporary ‘busy’ condition to OK to toggle it on or off. When Privacy is on, prevent incoming calls.

• Page 86: Redial

  USING THE ARCATA PHONE REDIAL The Redial feature allows you to quickly redial any To redial a call: of the previous calls you have made. Press the RD (Redial) key. If the Redial feature is disabled, the RD key will still The REDIAL LCD menu appears, and the last function, but the last number dialed will not be number dialed is redialed:…

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  USING THE ARCATA PHONE To toggle the Redial feature on and off: 5. Press the OK soft key. 1. Press the Menu soft key. The Main Menu screen The System Settings menu reappears. appears. 6. Press the Save soft key. 2.

• Page 88: Ring Tones

  USING THE ARCATA PHONE RING TONES The Ring Tone feature allows you to customize the The Ring Tones screen appears. ring sound that calls make when they come in. ONES To customize the Ring Tone: URRENT 1. From the main screen, press the Menu soft key. RESS A NUMBER KEY The Main Menu screen appears: TO SELECT A…

• Page 89: Speakerphone

  USING THE ARCATA PHONE SPEAKERPHONE The speakerphone feature allows you to use the built-in speakerphone on the Arcata 28xx CIP-D instead of the handset or headset. To dial a call using the speakerphone, with the handset onhook, dial the desired number on the Dialing Keypad.

• Page 90: Speed Dial

  USING THE ARCATA PHONE SPEED DIAL The Speed Dial feature allows you configure up to To dial a speed dial call: 10 frequently dialed numbers. 1. Do one of the following to open the Speed Dial List: Note To quickly open the Speed Dial List, press the OK key.

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  USING THE ARCATA PHONE To add or edit a speed dial entry: To Copy a Speed Dial entry to the Contacts List: 1. From the Speed Dial List screen, press the Edit 1. From the Speed Dial List, scroll to the desired soft key.

• Page 92: Time And Date

  USING THE ARCATA PHONE TIME AND DATE The current time and date is displayed on the main screen, as shown below. The time and date are automatically set. Time 29 11:42 AM MITH date 1 -I RAMER 2155254 : 1:14 URATION RANSFER 28xx CIP-D User Guide…

• Page 93: Transfer

  USING THE ARCATA PHONE TRANSFER The Transfer feature allows you transfer the current 4. Do one of the following: call to another extension. • Unsupervised Transfer: Listen for ringback, then, hang up to complete the transfer To transfer a call: •…

• Page 94: View Extension

  USING THE ARCATA PHONE VIEW EXTENSION You can check the status of any extension on the The View Extension page appears: network, including your own. EATURES XTENSION 1. P RIVACY 2. F XTENSION ORWARD 3. P ICKUP 4. P 5. V XTENSION 6.

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  USING THE ARCATA PHONE 3. Enter the extension you wish to check on the Dialing Keypad. The status is displayed (idle, busy, etc.) Note: ‘F’ indicates the extension has been forwarded. XTENSION : 5172 XTENSION IDLE ARROLL LOSE Status of Ext 5172 Screen 28xx CIP-D User Guide…

• Page 96: Voice Mail

  USING THE ARCATA PHONE VOICE MAIL The Voice Mail feature allows you to receive calls To retrieve voice mail messages: to a message box when you are away from your 1. When the Voice Mail Message LED flashes phone, and retrieve the recorded message later green: 2.

• Page 97: Volume

  USING THE ARCATA PHONE VOLUME The volume on the Arcata 28xx CIP-D can be • speakerphone — with the SPEAKERPHONE key toggled up or down for voice, headset, ringer or pressed speakerphone. • ringer — when the handset is on hook The Arcata 28xx CIP-D is hearing aid compatible 2.

• Page 98: Web Configuration

  USING THE ARCATA PHONE WEB CONFIGURATION The Web Interface page opens. NOTE: Web Configuration is not supported for a 2826 phone configured as a digital endpoint. Typically, the Arcata 28xx CIP-D is configured by the system administrator during initial installation and setup.

• Page 99: Troubleshooting

  TROUBLESHOOTING This chapter gives solutions to problems you securely attached to the Arcata 28xx may encounter while operating the Arcata CIP-D. 28xx CIP-D. Contact your system administrator — Unplug AC adapter and plug it back for problems not referred to here. in to reset the Arcata 28xx CIP-D.

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  the circuit. Contact your system Speakerphone does not work administrator. — Check that the speakerphone light is lit when is pressed. SPEAKER Line 1 doesn’t hang up — Check the Speakerphone volume. — The Cerato is not set up properly for See VOLUME section on page 75.
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  network connection; if power comes Daisy-chaining IP phones through the connection, the network — Do not connect an IP phone to card can be destroyed. To prevent another IP phone through the this, follow the instructions of access port. Each IP phone should manufacture of in-line power directly connect to a switch port.
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  DHCP Not Working — Contact Network Administrator. A 2826 phone configured as a digital endpoint will not connect to the Cerato System — Verify that the digital firmware version (ccdig.rom) is loaded on the phone. — Verify that the Feature Class setting on the phone has Extension status inquiry set to YES.

• Page 103: Viewing Phone Settings

  VIEWING PHONE SETTINGS The Arcata 28xx CIP-D should be configured by The Main Menu appears. the system administrator during initial installation and setup. The phone settings can be viewed at any time as described in this chapter. 1. R ONES System information is viewed via LCD menus 2.

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  The System Information page appears. YSTEM NFORMATION YSTEM NFORMATION 4.2.2:0944: 1. V IPEC ERSION 9. I 100 M NTERNET 00145233DF11 2. MAC 185.12.45.16 DDRESS 10. PC P 1.4.2.7 185.12.44.24 3. S ERVER 11. B 4. IP A DDRESS SION System Information LCD Screen — Page 1 System Information Screen Page 3 3.
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  Table 2-A. System Information Settings Table 2-A. System Information Settings Name Description Name Description IP Gateway The IP gateway for the phone PC Port The current status of the PC Ethernet Port (located on the back VLAN Settings for prioritizing data and of the Arcata 28xx CIP-D), which voice can be one of the following:…
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• Page 107: Fcc Requirements

  (1) This device may not cause harmful interference, and (2) this device must accept any Changes or modification to this device not interference received, including interference that may cause expressly approved by Teltronics could void undesired operation. user’s authority…

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  FCC REQUIREMENTS We do not warrant this product to be compatible with party lines, with all types of telephone equipment, or with your specific customer premises equipment. Shipping costs to and from authorized service centers are not covered. We are not responsible for implied warranties, including those of fitness for a particular purpose and merchantability after the initial one year period.

• Page 109: Access Codes And Audible Tones

  ACCESS CODES AND AUDIBLE TONES This section gives tables that list the following: • access codes used with some features • audible tones you will hear when using your phone 28xx CIP-D User Guide…

• Page 110: Access Codes

  Access Codes Access Code Description The following table lists the Access Codes used to outside line (typically ‘9’) operate the named features of the Arcata 28xx CIP-D. appointment reminder • setup See your System Administrator to get the access • cancel codes for your system and fill them in next to their •…

• Page 111: Audible Tones

  Busy Tone. What you hear after Audible Tones dialing an extension that is in an Tones you hear when using your telephone off-hook condition. bzt, bzt, bzt, … indicate the status of your call or the feature you are initiating. For example, while initiating Call Forwarding you will hear Confirmation Tone after Stutter Dial Tone.

• Page 112
  Error Tone. What you hear when Off-Hook Queue Tone. What you you make a mistake in dialing hear when you reach an all- (i.e. time-out occurs, the dialed trunks busy condition and you arrr-e, arrr-ee,… 3 beeps, ticking… extension number is nonexistent, are allowed to enter Off-Hook or you have accessed a Queuing.

• Page 113: Index

  NDEX cancel LCD key access codes Cleaning the unit account code calling access code COM calling answering calls conference appointment reminder 27, 37 contact list appointment reminder access code audible tones dial Automatic Idle Line Selection Dial tone missing Automatic Ringing Line Selection DIRECTORY 37, 42 directory…

• Page 114
  Index hang up NAVIGATE headset navigate key hold navigating the LCD Intercom (COM) calling operating the LCD outside line access code accessing menus page navigation park purpose 60, 61 park pickup LCD operation phone settings 27, 53 line key labels viewing pick up access code privacy…
• Page 115
  Index 77, 78 Ringer voice mail voice over company network voice over internet safety instructions volume save LCD key volume key 67, 78 speakerphone speed dial system information warranty viewing time and date transfer troubleshooting using the LCD view extension viewing phone settings viewing system information 28xx CIP-D User Guide…
• Page 116
  Index 28xx CIP-D User Guide…
• Page 118
  Teltronics Arcata 2826/2806 CIP-D User Guide © 2010 Teltronics, Inc. Teltronics, Inc. 2511 Corporate Way Palmetto, Florida 34221-8478 USA 941.753.5000 www.teltronics.com Part Number 610-0000-0847 Rev B…

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Arcata

2826/2806 CIP-D

User Guide

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