Zyxel vmg3312 t20a инструкция на русском

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    ZyXEL Communications VMG3312-T20A User Manual

    • Contents

    • Table of Contents

    • Troubleshooting

    • Bookmarks

    Quick Links

    User’s Guide

    VMG3312-T20A

    Wireless N VDSL2 Combo WAN Gateway with USB

    Default Login Details

    LAN IP Address

    Login

    Password

    Copyright © 2017 Zyxel Communications Corporation

    http://192.168.1.1

    admin, user

    1234, user

    Version 5.30 Edition 1, 03/2017

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    Related Manuals for ZyXEL Communications VMG3312-T20A

    Summary of Contents for ZyXEL Communications VMG3312-T20A

    • Page 1
      User’s Guide VMG3312-T20A Wireless N VDSL2 Combo WAN Gateway with USB Default Login Details Version 5.30 Edition 1, 03/2017 LAN IP Address http://192.168.1.1 Login admin, user Password 1234, user Copyright © 2017 Zyxel Communications Corporation…
    • Page 2: Related Documentation

      Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the managed device. • More Information Go to support.zyxel.com to find other information on the VMG VMG3312-T20A User’s Guide…

    • Page 3: Table Of Contents

      Cellular Statistics ……………………..228 System …………………………230 User Account ……………………….231 Remote Management ……………………234 SNMP …………………………237 Time Settings ……………………….239 E-mail Notification ……………………..241 Logs Setting ……………………….243 Firmware Upgrade ……………………..246 Backup/Restore ……………………..248 Diagnostic ……………………….251 VMG3312-T20A User’s Guide…

    • Page 4
      Contents Overview Troubleshooting ……………………..253 Appendices ………………………..259 VMG3312-T20A User’s Guide…
    • Page 5: Table Of Contents

      2.1.1 Accessing the Web Configurator ………………26 2.2 Web Configurator Layout ………………….28 2.2.1 Title Bar ……………………… 28 2.2.2 Main Window ……………………. 28 2.2.3 Navigation Panel ……………………29 Chapter 3 Quick Start ……………………….33 3.1 Overview ……………………….33 3.2 Quick Start Setup ……………………..33 VMG3312-T20A User’s Guide…

    • Page 6
      6.1 Overview ……………………….70 6.1.1 What You Can Do in this Chapter ………………70 6.1.2 What You Need to Know ………………… 71 6.1.3 Before You Begin ……………………74 6.2 The Broadband Screen ……………………74 6.2.1 Add/Edit Internet Connection ………………… 75 VMG3312-T20A User’s Guide…
    • Page 7
      8.4 The UPnP Screen ……………………… 130 8.4.1 Turning On UPnP in Windows 7 Example …………….131 8.5 The Additional Subnet Screen ………………… 133 8.6 The STB Vendor ID Screen ………………….134 8.7 The Wake on LAN Screen ………………….134 VMG3312-T20A User’s Guide…
    • Page 8
      11.1.1 What You Can Do in this Chapter ………………. 163 11.1.2 What You Need To Know ………………..163 11.2 The Port Forwarding Screen ………………… 164 11.2.1 Add/Edit Port Forwarding ………………..166 11.3 The Applications Screen ………………….167 VMG3312-T20A User’s Guide…
    • Page 9
      14.1.3 Before You Begin ………………….. 189 14.2 The File Sharing Screen ………………….189 14.2.1 The Add New Share Screen ………………… 191 14.2.2 The Add New User Screen ………………..192 14.3 The Media Server Screen ………………….192 Chapter 15 Firewall …………………………193 VMG3312-T20A User’s Guide…
    • Page 10
      19.4 The Trusted CA Screen ………………….. 213 19.4.1 View Trusted CA Certificate ……………….. 214 19.4.2 Import Trusted CA Certificate ………………215 Chapter 20 Log …………………………216 20.1 Overview ……………………….. 216 20.1.1 What You Can Do in this Chapter ………………. 216 VMG3312-T20A User’s Guide…
    • Page 11
      Chapter 26 System………………………….230 26.1 Overview ……………………….. 230 26.2 The System Screen ……………………230 Chapter 27 User Account……………………….231 27.1 Overview ………………………. 231 27.2 The User Account Screen ………………….231 27.2.1 The User Account Add and Edit Screens …………… 232 VMG3312-T20A User’s Guide…
    • Page 12
      33.1 Overview ……………………….. 246 33.2 The Firmware Screen ……………………246 Chapter 34 Backup/Restore ……………………..248 34.1 Overview ……………………….. 248 34.2 The Backup/Restore Screen …………………. 248 34.3 The Reboot Screen ……………………250 Chapter 35 Diagnostic……………………….251 35.1 Overview ……………………….. 251 VMG3312-T20A User’s Guide…
    • Page 13
      36.6 UPnP ……………………….. 258 Part III: Appendices ………………259 Appendix A Customer Support ………………… 260 Appendix B Wireless LANs………………….. 266 Appendix C IPv6……………………..279 Appendix D Services ……………………287 Appendix E Legal Information ………………….. 291 Index …………………………299 VMG3312-T20A User’s Guide…
    • Page 14: User’s Guide

      User’s Guide…

    • Page 15: Introducing The Vmg

      VMG to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the VMG. You could simply restore your last configuration. VMG3312-T20A User’s Guide…

    • Page 16: Applications For The Vmg

      Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you configure in the VMG. Refer to Section 6.2 on page 74 for the Network Setting > Broadband screen. Figure 1 VMG’s Internet Access Application: DSL VMG3312-T20A User’s Guide…

    • Page 17: Vmg’s Usb Support

      To update the supported cellular USB dongle list, download the latest WWAN package from the Zyxel website and upload it to the VMG using the Maintenance > Firmware Upgrade screen. Figure 3 VMG’s Internet Access Application: Cellular WAN VMG3312-T20A User’s Guide…

    • Page 18: File Sharing

      You can also use the VMG as a media server. This lets anyone on your network play video, music, and photos from a USB device (B) connected to the VMG’s USB port (without having to copy them to another computer). Figure 5 USB Media Server Application VMG3312-T20A User’s Guide…

    • Page 19: Wireless Access

      Section 1.6.4 on page 23 for more information about how to set up a wireless network with WLAN and WPS buttons. Figure 6 Wireless Access Example 1.6 Hardware 1.6.1 Front Panel The following graphic displays the front panel of the VMG. VMG3312-T20A User’s Guide…

    • Page 20: Leds (Lights)

      Chapter 1 Introducing the VMG Figure 7 VMG3312-T20A Front Panel 1.6.2 LEDs (Lights) The following graphic displays the labels of the LEDs. Figure 8 LEDs on the VMG None of the LEDs are on if the VMG is not receiving power.

    • Page 21: Side Panels

      The VMG is sending/receiving data to/from the USB device connected to it. The VMG does not detect a USB connection through the USB slot. 1.6.3 Side Panels The following graphics display the side panels of the VMG. VMG3312-T20A User’s Guide…

    • Page 22
      Chapter 1 Introducing the VMG Figure 9 VMG3312-T20A Side Panel Figure 10 VMG3312-T20A Side Panel The following table describes the items on the side panels.. Table 2 Side Panel Buttons LABEL DESCRIPTION WLAN Press the WLAN button for more than two seconds to enable the wireless function.
    • Page 23: Using The Wi-Fi And Wps Buttons

      To turn off the wireless network, press the WLAN button for more than two seconds. The WLAN LED turns off when the wireless network is off. 1.6.5 Rear Panel The following graphic displays the rear panel of the VMG. Figure 11 VMG3312-T20A Rear Panel VMG3312-T20A User’s Guide…

    • Page 24: The Reset Button

      Make sure the screws are fastened well enough to hold the weight of the VMG with the connection cables. Align the holes on the back of the VMG with the screws on the wall. Hang the VMG on the screws. VMG3312-T20A User’s Guide…

    • Page 25
      Chapter 1 Introducing the VMG Figure 12 Wall Mounting Example VMG3312-T20A User’s Guide…
    • Page 26: The Web Configurator

      1234 in the password screen and click Login. If you have changed the password, enter your password and click Login. Figure 13 Password Screen The following screen displays if you have not yet changed your password. Enter a new password, retype it to confirm and click Apply. VMG3312-T20A User’s Guide…

    • Page 27
      After you finished or closed the Quick Start Wizard screen, the Network Map page appears. Figure 15 Network Map Click the right arrow icon to display the Status screen, where you can view the VMG’s interface and system information. VMG3312-T20A User’s Guide…
    • Page 28: Web Configurator Layout

      Quick Start: Click this icon to open screens where you can configure the VMG’s time zone Internet access, and wireless settings. Logout: Click this icon to log out of the web configurator. 2.2.2 Main Window The main window displays information and configuration fields. It is discussed in the rest of this document. VMG3312-T20A User’s Guide…

    • Page 29: Navigation Panel

      Use this screen to forward DNS queries for certain domain names through a specific WAN interface to its DNS server(s). Policy Route Use this screen to configure policy routing on the VMG. Use this screen to configure Routing Information Protocol to exchange routing information with other routers. VMG3312-T20A User’s Guide…

    • Page 30
      (such as parental control) is enforced. Certificates Local Certificates Use this screen to view a summary list of certificates and manage certificates and certification requests. Trusted CA Use this screen to view and manage the list of the trusted CAs. System Monitor VMG3312-T20A User’s Guide…
    • Page 31
      Use this screen to change your VMG’s log settings. Firmware Firmware Use this screen to upload firmware to your VMG. Upgrade Upgrade Backup Restore Backup/Restore Use this screen to backup and restore your VMG’s configuration (settings) or reset the factory default settings. VMG3312-T20A User’s Guide…
    • Page 32
      Use this screen to reboot the VMG without turning the power off. Diagnostic Ping&Traceroute Use this screen to identify problems with the DSL connection. You can &Nslookup use Ping, TraceRoute, or Nslookup to help you identify problems. VMG3312-T20A User’s Guide…
    • Page 33: Quick Start

      Select the time zone of your location. Click Next. Figure 17 Quick Start — Welcome Enter your Internet connection information in this screen. The screen and fields to enter may vary depending on your current connection type. Click Next. VMG3312-T20A User’s Guide…

    • Page 34
      Turn the wireless LAN on or off. If you keep it on, record the security settings so you can configure your wireless clients to connect to the VMG. Click Save. Figure 19 Quick Start — Wireless Setting Your VMG saves your settings and attempts to connect to the Internet. Click Close to complete the setup. VMG3312-T20A User’s Guide…
    • Page 35
      Chapter 3 Quick Start Figure 20 Quick Start — Result Summary VMG3312-T20A User’s Guide…
    • Page 36: Tutorials

      Service Provider (ISP) to configure the VMG. Be sure to contact your service provider for any information you need to configure the Broadband screens. Click Network Setting > Broadband to open the following screen. Click Add New WAN Interface. VMG3312-T20A User’s Guide…

    • Page 37
      Then select DNS as Static and enter the DNS server addresses provided to you, such as 192.168.5.2 (DNS server1)/192.168.5.1 (DNS server2). Leave the rest of the fields to the default settings. Click Apply to save your settings. VMG3312-T20A User’s Guide…
    • Page 38
      Chapter 4 Tutorials You should see a summary of your new DSL connection setup in the Broadband screen as follows. VMG3312-T20A User’s Guide…
    • Page 39: Setting Up A Secure Wireless Network

      802.11b/g/n Mixed Click Network Setting > Wireless to open the General screen. Select More Secure as the security level and WPA2-PSK as the security mode. Configure the screen using the provided parameters (see page 39). Click Apply. VMG3312-T20A User’s Guide…

    • Page 40
      Thomas can now use the WPS feature to establish a wireless connection between his notebook and the VMG (see Section 4.3.2 on page 41). He can also use the notebook’s wireless client to search for the VMG (see Section 4.3.3 on page 44). VMG3312-T20A User’s Guide…
    • Page 41: Using Wps

      Both buttons have exactly the same function: you can use one or the other. Note: It doesn’t matter which button is pressed first. You must press the second button within two minutes of pressing the first one. VMG3312-T20A User’s Guide…

    • Page 42
      Launch your wireless client’s configuration utility. Go to the WPS settings and select the PIN method to get a PIN number. Log into VMG’s web configurator and go to the Network Setting > Wireless > WPS screen. Enable the WPS function and click Apply. VMG3312-T20A User’s Guide…
    • Page 43
      This may take up to two minutes. The wireless client is then able to communicate with the VMG securely. The following figure shows you how to set up a wireless network and its security on a VMG and a wireless client by using PIN method. VMG3312-T20A User’s Guide…
    • Page 44: Without Wps

      4.4 Setting Up Multiple Wireless Groups Company A wants to create different wireless network groups for different types of users as shown in the following figure. Each group has its own SSID and security mode. VMG3312-T20A User’s Guide…

    • Page 45
      Pre-Shared Key ForCompanyOnly 123456789 guest123 Click Network Setting > Wireless to open the General screen. Use this screen to set up the company’s general wireless network group. Configure the screen using the provided parameters and click Apply. VMG3312-T20A User’s Guide…
    • Page 46
      Chapter 4 Tutorials Click Network Setting > Wireless > Guest/More AP to open the following screen. Click the Edit icon to configure the second wireless network group. Configure the screen using the provided parameters and click Apply. VMG3312-T20A User’s Guide…
    • Page 47
      Chapter 4 Tutorials In the Guest/More AP screen, click the Edit icon to configure the third wireless network group.Configure the screen using the provided parameters and click Apply. VMG3312-T20A User’s Guide…
    • Page 48: Using The File Sharing Feature

      • Access the shared files of your USB device from a computer. 4.5.1 Set Up File Sharing To set up file sharing you need to connect your USB device, enable file sharing and set up your share(s). VMG3312-T20A User’s Guide…

    • Page 49
      Click Add New Share in the File Sharing screen to add a new share. Select your USB device from the Volume drop-down list box. Click Browse to browse through all the files on your USB device. Select the folder that you want to add as a share. In this example, select BobShare. Click Apply. VMG3312-T20A User’s Guide…
    • Page 50
      For detailed information, please refer to the steps below. The Add Share Directory screen should look like the following. Click Apply to finish. This sets up the file sharing server. You can see the USB storage device listed in the table below. VMG3312-T20A User’s Guide…
    • Page 51: Access Your Shared Files From A Computer

      This section shows you how the media server feature works using the following media clients: • Microsoft (MS) Windows Media Player Media Server works with Windows 7. Make sure your computer is able to play media files (music, videos and pictures). VMG3312-T20A User’s Guide…

    • Page 52: Configuring The Vmg

      4.6.2 Using Windows Media Player This section shows you how to play the media files on the USB storage device connected to your VMG using Windows Media Player. Windows 7 Open Windows Media Player. It should automatically detect the VMG. VMG3312-T20A User’s Guide…

    • Page 53
      Music/Videos/Pictures/Recorded TV > Add > \192.168.1.1BobShare. (Select the folder containing the media you wish to upload to Windows Media Player.) In the right panel, you should see a list of files available in the USB storage device. VMG3312-T20A User’s Guide…
    • Page 54: Using A Digital Media Adapter

      Connect the DMA-2500 to an available LAN port in your VMG. Turn on the TV and wait for the DMA-2500 Home screen to appear. Using the remote control, go to MyMedia to open the following screen. Select the GPON Device as your media server. VMG3312-T20A User’s Guide…

    • Page 55: Configuring Static Route For Routing To Another Network

      (192.168.1.x/24) and N2 (192.168.10.x/24). If you want to send traffic from computer A (in N1 network) to computer B (in N2 network), the traffic is sent to the VMG’s WAN default gateway by default. In this case, B will never receive the traffic. VMG3312-T20A User’s Guide…

    • Page 56
      N2. In this case, the VMG routes traffic from A to R and then R routes the traffic to B. This tutorial uses the following example IP settings: Table 7 IP Settings in this Tutorial DEVICE / COMPUTER IP ADDRESS The VMG’s WAN 172.16.1.1 The VMG’s LAN 192.168.1.1 IP Type IPv4 Use Interface VDSL 192.168.1.34 VMG3312-T20A User’s Guide…
    • Page 57
      Gateway IP Address field. Select VDSL as the Use Interface. Click OK. Now B should be able to receive traffic from A. You may need to additionally configure B’s firewall settings to allow specific traffic to pass through. VMG3312-T20A User’s Guide…
    • Page 58: Configuring Qos Queue And Class Setup

      10,000 kbps (or leave this blank to have the VMG automatically determine this figure). Click Apply. Tutorial: Advanced > QoS Click Queue Setup > Edit to modify a queue. Enter or select the following values: • Name: E-mail • Interface: WAN VMG3312-T20A User’s Guide…

    • Page 59
      • Weight: 8 Tutorial: Advanced > QoS > Queue Setup Click Classification Setup > Add new Classification to create a new class. Select Enable in the Active field and follow the settings as shown in the screen below. VMG3312-T20A User’s Guide…
    • Page 60
      This maps e-mail traffic coming from port 25 to the highest priority, which you have created in the previous screen (see the IP Protocol field). This also maps your computer’s IP address and MAC address to the E-mail queue (see the Source fields). VMG3312-T20A User’s Guide…
    • Page 61: Access The Vmg Using Ddns

      Then you will need to configure the same account and host name on the VMG later. 4.9.2 Configuring DDNS on Your VMG Configure the following settings in the Network Setting > DNS > Dynamic DNS screen. • Select Enable Dynamic DNS. • Select www.DynDNS.com as the service provider. VMG3312-T20A User’s Guide…

    • Page 62: Testing The Ddns Setting

      Josephine’s computer connects wirelessly to the Internet through the VMG. Thomas decides to use the Security > MAC Filter screen to grant wireless network access to his computer but not to Josephine’s computer. VMG3312-T20A User’s Guide…

    • Page 63: Access Your Shared Files From A Computer

      4.11 Access Your Shared Files From a Computer Here is how to use an FTP program to access a file storage device connected to the VMG’s USB port. Note: This example uses the FileZilla FTP program to browse your shared files. VMG3312-T20A User’s Guide…

    • Page 64
      In FileZilla enter the IP address of the VMG (the default is 192.168.1.1), your account’s user name and password and port 21 and click Quickconnect. A screen asking for password authentication appears. File Sharing via Windows Explorer Once you log in the USB device displays in the folder. VMG3312-T20A User’s Guide…
    • Page 65: Technical Reference

      Technical Reference…

    • Page 66: Network Map And Status Screens

      5.2 The Network Map Screen Use this screen to view the network connection status of the device and its clients. A warning message appears if there is a connection problem. Figure 21 Network Map: Icon View Mode VMG3312-T20A User’s Guide…

    • Page 67: The Status Screen

      Figure 22 Network Map: List View Mode 5.3 The Status Screen Use this screen to view the status of the VMG. Click the right arrow icon in the Network Map (Connection Status) screen to open this screen. Figure 23 Status Screen VMG3312-T20A User’s Guide…

    • Page 68
      This displays the type of security mode the wireless interface is using in the wireless LAN. 802.11 Mode This displays the type of 802.11 mode the wireless interface is using in the wireless LAN. This displays whether WPS is activated on the wireless interface. VMG3312-T20A User’s Guide…
    • Page 69
      For the WLAN interface, it displays the maximum transmission rate or N/A with WLAN disabled. For the cellular interface, this field displays signal strength bars when a cellular device is installed in a USB slot and N/A when no device is detected in the USB slot. VMG3312-T20A User’s Guide…
    • Page 70: Broadband

      CONNECTION DSL LINK TYPE MODE ENCAPSULATION CONNECTION SETTINGS ADSL/VDSL over Routing PPPoE PPP information, IPv4/IPv6 IP address, routing feature, DNS server, VLAN, and MTU IPoE IPv4/IPv6 IP address, routing feature, DNS server, VLAN, and MTU Bridge VLAN VMG3312-T20A User’s Guide…

    • Page 71: What You Need To Know

      IPv6 address size to 128 bits (from the 32-bit IPv4 address) allows up to 3.4 x 10 IP addresses. The VMG can use IPv4/IPv6 dual stack to connect to IPv4 and IPv6 networks, and supports IPv6 rapid deployment (6RD). VMG3312-T20A User’s Guide…

    • Page 72
      Border Relay router (BR in the figure) to connect to the native IPv6 Internet. The local network can also use IPv4 services. The VMG uses it’s configured IPv4 WAN IP to route IPv4 traffic to the IPv4 Internet. VMG3312-T20A User’s Guide…
    • Page 73
      Router (AFTR in the graphic) to connect to the IPv4 Internet. The local network can also use IPv6 services. The VMG uses it’s configured IPv6 WAN IP to route IPv6 traffic to the IPv6 Internet. Figure 26 Dual Stack Lite VMG3312-T20A User’s Guide…
    • Page 74: Before You Begin

      This shows whether Multicast Listener Discovery (MLD) is activated or not for this connection. MLD is not available when the connection uses the bridging service. Modify Click the Edit icon to configure the WAN connection. Click the Delete icon to remove the WAN connection. VMG3312-T20A User’s Guide…

    • Page 75: Add/Edit Internet Connection

      Use Routing mode if your ISP give you one IP address only and you want multiple computers to share an Internet account. The following example screen displays when you select the ADSL over ATM connection type, Routing mode, and PPPoE encapsulation. The screen varies when you select other interface type, encapsulation, and IPv6/IPv4 mode. VMG3312-T20A User’s Guide…

    • Page 76
      Table 11 Network Setting > Broadband > Add New WAN Interface/Edit (Routing Mode) LABEL DESCRIPTION General Active Select Enable or Disable to activate or deactivate the interface. Name Specify a descriptive name for this connection. Type Select whether it is an ADSL/VDSL over PTM or ADSL over ATM connection. VMG3312-T20A User’s Guide…
    • Page 77
      The valid range for the VPI is 0 to 255. Enter the VPI assigned to you. The valid range for the VCI is 32 to 65535 (0 to 31 is reserved for local management of ATM traffic). Enter the VCI assigned to you. VMG3312-T20A User’s Guide…
    • Page 78
      Select Obtain DNS Info Automically if you want the VMG to use the DNS server addresses assigned by your ISP. Select Use Following Static DNS Address if you want the VMG to use the DNS server addresses you configure manually. VMG3312-T20A User’s Guide…
    • Page 79
      IPv6 Address (This is available only when you select IPv4 IPv6 DualStack or IPv6 Only in the IPv4/IPv6 Mode field.) Obtain an IPv6 Select Obtain an IPv6 Address Automatically if you want to have the VMG use the IPv6 prefix Address from the connected router’s Router Advertisement (RA) to generate an IPv6 address. Automatically VMG3312-T20A User’s Guide…
    • Page 80: Bridge Mode

      Select Bridge as the encapsulation mode. The screen varies depending on the interface type you select. If you select ADSL/VDSL over PTM or Ethernet as the interface type, the following screen appears. VMG3312-T20A User’s Guide…

    • Page 81
      Type the VLAN ID number (from 0 to 4094) for traffic through this connection. Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. If you select ADSL over ATM as the interface type, the following screen appears. VMG3312-T20A User’s Guide…
    • Page 82
      VMG needs separate VCs. There is a binding between a VC and the type of the network protocol carried on the VC. This reduces payload overhead since there is no need to carry protocol information in each Protocol Data Unit (PDU) payload. VMG3312-T20A User’s Guide…
    • Page 83: The Cellular Backup Screen

      Internet access. You can have the VMG use the cellular WAN connection as a backup. Disconnect the DSL and Ethernet WAN ports to use the cellular dongle as your primary WAN connection. The VMG automatically uses a wired WAN connection when available. Figure 31 Internet Access Application: Cellular WAN VMG3312-T20A User’s Guide…

    • Page 84
      Chapter 6 Broadband Use this screen to configure your cellular settings. Click Network Setting > Broadband > Cellular Backup. VMG3312-T20A User’s Guide…
    • Page 85
      Chapter 6 Broadband Note: The actual data rate you obtain varies depending on the cellular card you use, the signal strength to the service provider’s base station, and so on. Figure 32 Network Setting > Broadband > Cellular Backup VMG3312-T20A User’s Guide…
    • Page 86
      Select Nailed UP if you do not want the connection to time out. Select on Demand if you do not want the connection up all the time and specify an idle time- out in the Max Idle Timeout field. VMG3312-T20A User’s Guide…
    • Page 87
      Select Download to set a limit on the downstream traffic (from the ISP to the VMG). Select Upload to set a limit on the upstream traffic (from the VMG to the ISP). If you change the value after you configure and enable budget control, the VMG resets the statistics. VMG3312-T20A User’s Guide…
    • Page 88
      Enter the interval of how many minutes you want the VMG to e-mail you. Basic Click this to hide the advanced settings of cellular backup. Apply Click Apply to save your changes back to the VMG. Cancel Click Cancel to return to the previous configuration. VMG3312-T20A User’s Guide…
    • Page 89: The Advanced Screen

      8.832 2048 4.3125 14.5 2783 4.3125 14.5 2783 4.3125 14.5 17.664 4096 4.3125 14.5 3479 8.625 14.5 Click Network Setting > Broadband > Advanced to display the following screen. Figure 33 Network Setting > Broadband > Advanced VMG3312-T20A User’s Guide…

    • Page 90
      100 Mbps in each direction. VDSL2 is defined in G.993.2. VDSL Profile VDSL2 profiles differ in the width of the frequency band used to transmit the broadband signal. Profiles that use a wider frequency band can deliver higher maximum speeds. VMG3312-T20A User’s Guide…
    • Page 91: Technical Reference

      One of the benefits of PPPoE is the ability to let you access one of multiple network services, a function known as dynamic service selection. This enables the service provider to easily create and offer new IP services for individuals. VMG3312-T20A User’s Guide…

    • Page 92: Traffic Shaping

      SCR until cell rate averages to the SCR again. At this time, more cells (up to the MBS) can be sent at the PCR again. If the PCR, SCR or MBS is set to the default of «0», the system will assign a maximum value that correlates to your upstream line rate. VMG3312-T20A User’s Guide…

    • Page 93: Atm Traffic Classes

      Unspecified Bit Rate (UBR) The Unspecified Bit Rate (UBR) ATM traffic class is for bursty data transfers. However, UBR doesn’t guarantee any bandwidth and only delivers traffic when the network has spare bandwidth. An example application is background file transfer. VMG3312-T20A User’s Guide…

    • Page 94: Ip Address Assignment

      IP packets are transmitted in either one of two ways — Unicast (1 sender — 1 recipient) or Broadcast (1 sender — everybody on the network). Multicast delivers IP packets to a group of hosts on the network — not everybody and not just 1. VMG3312-T20A User’s Guide…

    • Page 95: Dns Server Address Assignment

      (start from the left) in the address compose the network address. The prefix length is written as “/x” where x is a number. For example, 2001:db8:1a2b:15::1a2f:0/32 means that the first 32 bits (2001:db8) is the subnet prefix. VMG3312-T20A User’s Guide…

    • Page 96: Wireless

      Finding Out More Section 7.9 on page 110 for advanced technical information on wireless networks. VMG3312-T20A User’s Guide…

    • Page 97: The General Screen

      Apply to confirm. You must then change the wireless settings of your computer to match the VMG’s new settings. Click Network Setting > Wireless to open the General screen. Figure 35 Network Setting > Wireless > General VMG3312-T20A User’s Guide…

    • Page 98: No Security

      Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. 7.2.1 No Security Select No Security to allow wireless stations to communicate with the access points without any data encryption or authentication. VMG3312-T20A User’s Guide…

    • Page 99: Basic (Wep Encryption)

      Your VMG allows you to configure up to four 64-bit or 128-bit WEP keys but only one key can be enabled at any one time. In order to configure and enable WEP encryption, click Network Setting > Wireless to display the General screen, then select Basic as the security level. Figure 37 Wireless > General: Basic (WEP) VMG3312-T20A User’s Guide…

    • Page 100: More Secure (Wpa(2)-Psk)

      Click Network Setting > Wireless to display the General screen. Select More Secure as the security level. Note: WPA-PSK is not available if you enable WPS before you configure them. Figure 38 Wireless > General: More Secure: WPA2-PSK VMG3312-T20A User’s Guide…

    • Page 101: The Guest/More Ap Screen

      The following table introduces the supported wireless networks.. Table 21 Supported Wireless Networks WIRELESS WHERE TO CONFIGURE NETWORKS Main/1 Network Setting > Wireless > General screen Guest/3 Network Setting > Wireless > Guest/More AP screen Figure 39 Network Setting > Wireless > Guest/More AP VMG3312-T20A User’s Guide…

    • Page 102: Edit Guest/More Ap

      Click the Edit icon to configure the SSID profile. 7.3.1 Edit Guest/More AP Use this screen to edit an SSID profile. Click the Edit icon next to an SSID in the Guest/More AP screen. The following screen displays. VMG3312-T20A User’s Guide…

    • Page 103
      Enter a descriptive name (up to 32 English keyboard characters) for the wireless LAN. Hide SSID Select this check box to hide the SSID in the outgoing beacon frame so a station cannot obtain the SSID through scanning using a site survey tool. VMG3312-T20A User’s Guide…
    • Page 104: The Mac Authentication Screen

      00:A0:C5:01:23:45. You need to know the MAC addresses of the devices to configure this screen. Use this screen to view your VMG’s MAC filter settings and add new MAC filter rules. Click Network Setting > Wireless > MAC Authentication. The screen appears as shown. VMG3312-T20A User’s Guide…

    • Page 105: The Wps Screen

      WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Set up each WPS connection between two devices. Both devices must support WPS. See Section 7.9.8.3 on page 118 for more information about WPS. VMG3312-T20A User’s Guide…

    • Page 106
      PIN to the VMG. Method 3 Use this section to set up a WPS wireless network by entering the PIN of the VMG into the client. Select Enable and click Apply to activate WPS method 3 on the VMG. VMG3312-T20A User’s Guide…
    • Page 107: The Wmm Screen

      «wakes up». The VMG wakes up periodically to check for incoming data. Note: This works only if the wireless device to which the VMG is connected also supports this feature. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG3312-T20A User’s Guide…

    • Page 108: The Others Screen

      VMG. The transmission rate of your VMG might be reduced. Select 802.11b/g/n Mixed to allow IEEE 802.11b, IEEE 802.11g or IEEE802.11n compliant WLAN devices to associate with the VMG. The transmission rate of your VMG might be reduced. VMG3312-T20A User’s Guide…

    • Page 109: The Channel Status Screen

      Note: The Scan button only works when the VMG uses 20MHz for the wireless channel width. You can go to the General screen, click the more link, and Network Setting > Wireless > then change the channel width setting in the Bandwidth field. VMG3312-T20A User’s Guide…

    • Page 110: Technical Reference

      • An “infrastructure” type of network has one or more access points and one or more wireless clients. The wireless clients connect to the access points. • An “ad-hoc” type of network is one in which there is no access point. Wireless clients connect to one another in order to exchange information. VMG3312-T20A User’s Guide…

    • Page 111
      When you create a network, you must select a channel to use. Since the available unlicensed spectrum varies from one country to another, the number of available channels also varies. VMG3312-T20A User’s Guide…
    • Page 112: Additional Wireless Terms

      For example, if your mother owns a 1970 Dodge Challenger and her favorite movie is VMG3312-T20A User’s Guide…

    • Page 113
      Some wireless devices, such as scanners, can detect wireless networks but cannot use wireless networks. These kinds of wireless devices might not have MAC addresses. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. VMG3312-T20A User’s Guide…
    • Page 114: Signal Problems

      Problems with absorption occur when physical objects (such as thick walls) are between the two radios, muffling the signal. VMG3312-T20A User’s Guide…

    • Page 115: Bss

      • You must use different keys for different BSSs. If two wireless devices have different BSSIDs (they are in different BSSs), but have the same keys, they may hear each other’s communications (but not communicate with each other). • MBSSID should not replace but rather be used in conjunction with 802.1x security. VMG3312-T20A User’s Guide…

    • Page 116: Preamble Type

      (see the device’s User’s Guide for how to do this — for the VMG, see Section 7.6 on page 107). Press the button on one of the devices (it doesn’t matter which). For the VMG you must press the WPS button for more than five seconds. VMG3312-T20A User’s Guide…

    • Page 117
      If you cannot connect, check the list of associated wireless clients in the AP’s configuration utility. If you see the wireless client in the list, WPS was successful. The following figure shows a WPS-enabled wireless client (installed in a notebook computer) connecting to the WPS-enabled AP via the PIN method. VMG3312-T20A User’s Guide…
    • Page 118: How Wps Works

      If the registrar is already part of a network, it sends the existing information. If not, it generates the SSID and WPA(2)-PSK randomly. The following figure shows a WPS-enabled client (installed in a notebook computer) connecting to a WPS-enabled access point. VMG3312-T20A User’s Guide…

    • Page 119: Example Wps Network Setup

      It will be the registrar in all subsequent WPS connections in which it is involved. If you want a configured AP to act as an enrollee, you must reset it to its factory defaults. 7.9.8.4 Example WPS Network Setup This section shows how security settings are distributed in an example WPS setup. VMG3312-T20A User’s Guide…

    • Page 120
      In step 3, you add another access point (AP2) to your network. AP2 is out of range of AP1, so you cannot use AP1 for the WPS handshake with the new access point. However, you know that Client 2 supports the registrar function, so you use it to perform the WPS handshake instead. VMG3312-T20A User’s Guide…
    • Page 121: Limitations Of Wps

      (if the device supports this feature). Then, you can enter the key into the non-WPS device and join the network as normal (the non-WPS device must also support WPA-PSK or WPA2-PSK). VMG3312-T20A User’s Guide…

    • Page 122
      Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. VMG3312-T20A User’s Guide…
    • Page 123: Home Networking

      • Use the Wake on LAN screen to remotely turn on a device on the network. (Section 8.7 on page 134). • Use the TFTP Server Name screen to set a TFTP server address which is passed to the clients using DHCP option 66. (Section 8.8 on page 135). VMG3312-T20A User’s Guide…

    • Page 124: What You Need To Know

      UPnP devices and enable exchange of simple product and service descriptions. NAT traversal allows the following: • Dynamic port mapping • Learning public IP addresses VMG3312-T20A User’s Guide…

    • Page 125: Before You Begin

      IP address of your VMG. Enter the IP subnet mask into the IP Subnet Mask field. Unless instructed otherwise it is best to leave this alone, the configurator will automatically compute a subnet mask based upon the IP address you entered. VMG3312-T20A User’s Guide…

    • Page 126
      Chapter 8 Home Networking Click Apply to save your settings. Figure 53 Network Setting > Home Networking > LAN Setup VMG3312-T20A User’s Guide…
    • Page 127
      Select Enable to activate the IPv6 mode and configure IPv6 settings on the VMG. Link Local Address Type EUI64 Select this to have the VMG generate an interface ID for the LAN interface’s link-local address using the EUI-64 format. VMG3312-T20A User’s Guide…
    • Page 128
      IPv4 DNS Server First: The VMG forwards the requests to the IPv4 DNS server first and then the IPv6 DNS server. Then it sends clients the first DNS information it receives. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG3312-T20A User’s Guide…
    • Page 129: The Static Dhcp Screen

      Click the Delete icon to delete a static DHCP entry. A window displays asking you to confirm that you want to delete the selected entry. If you click Static DHCP Configuration in the Static DHCP screen or the Edit icon next to a static DHCP entry, the following screen displays. VMG3312-T20A User’s Guide…

    • Page 130: The Upnp Screen

      IP address, convey its capabilities and learn about other devices on the network. In turn, a device can leave a network smoothly and automatically when it is no longer in use. page 124 for more information on UPnP. VMG3312-T20A User’s Guide…

    • Page 131: Turning On Upnp In Windows 7 Example

      Activate UPnP on the VMG. Make sure the computer is connected to a LAN port of the VMG. Turn on your computer and the VMG. Click the start icon, Control Panel and then the Network and Sharing Center. VMG3312-T20A User’s Guide…

    • Page 132
      Select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer. This makes it easier to share files and printers. VMG3312-T20A User’s Guide…
    • Page 133: The Additional Subnet Screen

      Enter the public IP subnet mask provided by your ISP. Offer Public IP Select Enable to allow the VMG to provide public IP addresses by DHCP server. by DHCP Enable ARP Select Enable to activate the ARP (Address Resolution Protocol) proxy. Proxy VMG3312-T20A User’s Guide…

    • Page 134: The Stb Vendor Id Screen

      You need to know the MAC address of the LAN device. It may be on a label on the device or in its documentation. Click Network Setting > Home Networking > Wake on LAN to open this screen. Figure 59 Network Setting > Home Networking > Wake on LAN VMG3312-T20A User’s Guide…

    • Page 135: The Tftp Server Name Screen

      LANs, WANs and the VMG The actual physical connection determines whether the VMG ports are LAN or WAN ports. There are two separate IP networks, one inside the LAN network and the other outside the WAN network as shown next. VMG3312-T20A User’s Guide…

    • Page 136: Dhcp Setup

      Please note that DNS proxy works only when the ISP uses the IPCP DNS server extensions. It does not mean you can leave the DNS servers out of the DHCP setup under all circumstances. If your ISP gives you explicit DNS servers, make sure that you enter their IP addresses in the DHCP Setup screen. VMG3312-T20A User’s Guide…

    • Page 137: Lan Tcp/Ip

      Note: Regardless of your particular situation, do not create an arbitrary IP address; always follow the guidelines above. For more information on address assignment, please refer to RFC 1597, “Address Allocation for Private Internets” and RFC 1466, “Guidelines for Management of IP Address Space”. VMG3312-T20A User’s Guide…

    • Page 138: Routing

      Figure 62 Example of Routing Topology 9.2 The Routing Screen Use this screen to view and configure the static route rules on the VMG. Click Network Setting > Routing > Static Route to open the following screen. VMG3312-T20A User’s Guide…

    • Page 139: Add/Edit Static Route

      Use this screen to add or edit a static route. Click Add new static route in the Routing screen or the Edit icon next to the static route you want to edit. The screen shown next appears. Figure 64 Routing: Add/Edit VMG3312-T20A User’s Guide…

    • Page 140: The Dns Route Screen

      A gray bulb signifies that this DNS route is not active. Domain Name This is the host name or domain name of the DNS route entry. WAN Interface This is the WAN connection through which the VMG forwards DNS requests for this domain name. VMG3312-T20A User’s Guide…

    • Page 141: The Dns Route Add Screen

      Policy-based routing is applied to outgoing packets, prior to the normal routing. You can use source-based policy forwarding to direct traffic from different users through different connections or distribute traffic among multiple paths for load sharing. VMG3312-T20A User’s Guide…

    • Page 142
      This is the WAN interface through which the traffic is routed. Modify Click the Edit icon to edit this policy. Click the Delete icon to remove a policy from the VMG. A window displays asking you to confirm that you want to delete the policy. VMG3312-T20A User’s Guide…
    • Page 143: Add/Edit Policy Route

      Broadband screens. WWAN means the wireless cellular interface. Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. 9.5 RIP Routing Information Protocol (RIP, RFC 1058 and RFC 1389) allows a device to exchange routing information with other routers. VMG3312-T20A User’s Guide…

    • Page 144: The Rip Screen

      Select the check box to set the VMG to not send the route information to the default gateway. Gateway Apply Click Apply to save your changes back to the VMG. Cancel Click Cancel to restore your previously saved settings. VMG3312-T20A User’s Guide…

    • Page 145: Quality Of Service (Qos)

      • Use the Shaper Setup screen to limit outgoing traffic transmission rate on the selected interface (Section 10.6 on page 155). • Use the Policer Setup screen to control incoming traffic transmission rate and bursts ( Section 10.6 on page 155). VMG3312-T20A User’s Guide…

    • Page 146: What You Need To Know

      (or queues). Your VMG uses the Token Bucket algorithm to allow a certain amount of large bursts while keeping a limit at the average rate. Traffic Rate Traffic Rate Time Time (Before Traffic Shaping) (After Traffic Shaping) VMG3312-T20A User’s Guide…

    • Page 147: The Quality Of Service General Screen

      Click Network Setting > QoS > General to open the screen as shown next. Use this screen to enable or disable QoS and set the upstream bandwidth. See Section 10.1 on page 145 for more information. Figure 70 Network Settings > QoS > General VMG3312-T20A User’s Guide…

    • Page 148: The Queue Setup Screen

      Cancel Click Cancel to restore your previously saved settings. 10.4 The Queue Setup Screen Click Network Setting > QoS > Queue Setup to open the screen as shown next. Use this screen to configure QoS queue assignment. VMG3312-T20A User’s Guide…

    • Page 149
      This shows the maximum transmission rate allowed for traffic on this queue. Modify Click the Edit icon to edit the queue. Click the Delete icon to delete an existing queue. Note that subsequent rules move up by one when you take this action. VMG3312-T20A User’s Guide…
    • Page 150: Editing A Qos Queue

      VMG buffer to accept as many packets as it can until it is full. Once the buffer is full, new packets that arrive are dropped until there is space in the buffer again (packets are transmitted out of it). Rate Limit Specify the maximum transmission rate (in Kbps) allowed for traffic on this queue. VMG3312-T20A User’s Guide…

    • Page 151: The Classification Setup Screen

      This is the name of the queue in which traffic of this classifier is put. Modify Click the Edit icon to edit the classifier. Click the Delete icon to delete an existing classifier. Note that subsequent rules move up by one when you take this action. VMG3312-T20A User’s Guide…

    • Page 152: Add/Edit Qos Class

      Chapter 10 Quality of Service (QoS) 10.5.1 Add/Edit QoS Class Click Add New Classification in the Classification Setup screen or the Edit icon next to a classifier to open the following screen. Figure 74 Classification Setup: Add/Edit VMG3312-T20A User’s Guide…

    • Page 153
      For example, if you set the MAC address to 00:13:49:00:00:00 and the mask to ff:ff:ff:00:00:00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. Exclude Select this option to exclude the packets that match the specified criteria from this classifier. Others VMG3312-T20A User’s Guide…
    • Page 154
      If you select Remove, the VMG deletes the VLAN ID of the frames before forwarding them out. If you select Add, the VMG treat all matched traffic untagged and add a second VLAN ID. If you select Unchange, the VMG keep the VLAN ID in the packets. VMG3312-T20A User’s Guide…
    • Page 155: The Qos Shaper Setup Screen

      Rate Limit (kbps) This shows the average rate limit of traffic bursts for this shaper. Modify Click the Edit icon to edit the shaper. Click the Delete icon to delete an existing shaper. Note that subsequent rules move up by one when you take this action. VMG3312-T20A User’s Guide…

    • Page 156: Add/Edit A Qos Shaper

      The following table describes the labels in this screen. Table 52 Network Setting > QoS > Policer Setup LABEL DESCRIPTION Add New Click this to create a new entry. Policer This is the index number of the entry. VMG3312-T20A User’s Guide…

    • Page 157: Add/Edit A Qos Policer

      10.7.1 Add/Edit a QoS Policer Click Add New Policer in the Policer Setup screen or the Edit icon next to a policer to show the following screen. Figure 78 Policer Setup: Add/Edit VMG3312-T20A User’s Guide…

    • Page 158: Technical Reference

      IEEE 802.1Q Tag The IEEE 802.1Q standard defines an explicit VLAN tag in the MAC header to identify the VLAN membership of a frame across bridges. A VLAN tag includes the 12-bit VLAN ID and 3-bit user priority. VMG3312-T20A User’s Guide…

    • Page 159
      The DSCP value determines the forwarding behavior, the PHB (Per-Hop Behavior), that each packet gets across the DiffServ network. Based on the marking rule, different kinds of traffic can be marked for different kinds of forwarding. Resources can then be allocated according to the DSCP values and the configured policies. VMG3312-T20A User’s Guide…
    • Page 160: Automatic Priority Queue Assignment

      A larger transmission rate requires a big bucket size. For example, use a bucket size of 10 kbytes to get the transmission rate up to 10 Mbps. VMG3312-T20A User’s Guide…

    • Page 161
      • A packet arrives. If the number of tokens in the PBS bucket is less than the size of the packet (in bytes), the packet is marked red and may be dropped regardless of the CBS bucket. No tokens are removed if the packet is dropped. VMG3312-T20A User’s Guide…
    • Page 162
      • If the PBS bucket has enough tokens, the VMG checks the CBS bucket. The packet is marked green and can be transmitted if the number of tokens in the CBS bucket is equal to or greater than the size of the packet (in bytes). Otherwise, the packet is marked yellow. VMG3312-T20A User’s Guide…
    • Page 163: Network Address Translation (Nat)

      IP address of a host when the packet is in the local network, while the global address refers to the IP address of the host when the same packet is traveling in the WAN side. VMG3312-T20A User’s Guide…

    • Page 164: The Port Forwarding Screen

      (B in the example) and assign a default server IP address of 192.168.1.35 to a third (C in the example). You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. VMG3312-T20A User’s Guide…

    • Page 165
      Port Protocol This shows the IP protocol supported by this virtual server, whether it is TCP, UDP, or TCP/UDP. Modify Click the Edit icon to edit this rule. Click the Delete icon to delete an existing rule. VMG3312-T20A User’s Guide…
    • Page 166: Add/Edit Port Forwarding

      To forward only one port, enter the port number in the Start Port field above and then enter it again in this field. To forward a series of ports, enter the last port number in a series that begins with the port number in the Start Port field above. VMG3312-T20A User’s Guide…

    • Page 167: The Applications Screen

      Forwarded WAN Interface This field shows the WAN interface through which the service is forwarded. Server IP This field displays the destination IP address for the service. Address Modify Click the Delete icon to delete the rule. VMG3312-T20A User’s Guide…

    • Page 168: Add New Application

      LAN computer’s IP address. Trigger port forwarding solves this problem by allowing computers on the LAN to dynamically take turns using the service. The VMG records the IP address of a LAN computer that sends traffic to the WAN to VMG3312-T20A User’s Guide…

    • Page 169
      UDP (User Datagram Protocol) or two hours with TCP/IP (Transfer Control Protocol/Internet Protocol). Click Network Setting > NAT > Port Triggering to open the following screen. Use this screen to view your VMG’s trigger port settings. Figure 85 Network Setting > NAT > Port Triggering VMG3312-T20A User’s Guide…
    • Page 170: Add/Edit Port Triggering Rule

      11.4.1 Add/Edit Port Triggering Rule This screen lets you create new port triggering rules. Click Add new rule in the Port Triggering screen or click a rule’s Edit icon to open the following screen. Figure 86 Port Triggering: Add/Edit VMG3312-T20A User’s Guide…

    • Page 171: The Dmz Screen

      Note: If you do not assign a Default Server Address, the VMG discards all packets received for ports that are not specified in the NAT Port Forwarding screen. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG3312-T20A User’s Guide…

    • Page 172: The Alg Screen

      Ordering your rules is important because the VMG applies the rules in the order that you specify. When a rule matches the current packet, the VMG takes the corresponding action and the remaining rules are ignored. Click Network Setting > NAT > Address Mapping to display the following screen. VMG3312-T20A User’s Guide…

    • Page 173: Add/Edit Address Mapping Rule

      11.7.1 Add/Edit Address Mapping Rule To add or edit an address mapping rule, click Add new rule or the rule’s edit icon in the Address Mapping screen to display the screen shown next. VMG3312-T20A User’s Guide…

    • Page 174: The Sessions Screen

      Click Cancel to exit this screen without saving. 11.8 The Sessions Screen Use this screen to limit the number of concurrent NAT sessions a client can use. Click Network Setting > NAT > Sessions to display the following screen. VMG3312-T20A User’s Guide…

    • Page 175: Technical Reference

      This refers to the packet address (source or destination) as the packet travels on the LAN. Global This refers to the packet address (source or destination) as the packet travels on the WAN. NAT never changes the IP address (either local or global) of an outside host. VMG3312-T20A User’s Guide…

    • Page 176: What Nat Does

      Figure 92 How NAT Works 11.9.4 NAT Application The following figure illustrates a possible NAT application, where three inside LANs (logical LANs using IP alias) behind the VMG can communicate with three distinct WAN networks. VMG3312-T20A User’s Guide…

    • Page 177
      SMTP (Simple Mail Transfer Protocol) DNS (Domain Name System) Finger HTTP (Hyper Text Transfer protocol or WWW, Web) POP3 (Post Office Protocol) NNTP (Network News Transport Protocol) SNMP (Simple Network Management Protocol) SNMP trap PPTP (Point-to-Point Tunneling Protocol) 1723 VMG3312-T20A User’s Guide…
    • Page 178
      You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. Figure 94 Multiple Servers Behind NAT Example IP Address assigned by ISP VMG3312-T20A User’s Guide…
    • Page 179: Dynamic Dns Setup

      Enabling the wildcard feature for your host causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. This feature is useful if you want to be able to use, for example, www.yourhost.dyndns.org and still reach your hostname. VMG3312-T20A User’s Guide…

    • Page 180: The Dns Entry Screen

      You can manually add or edit the VMG’s DNS name and IP address entry. Click Add New DNS Entry in the DNS Entry screen or the Edit icon next to the entry you want to edit. The screen shown next appears. Figure 96 DNS Entry: Add/Edit VMG3312-T20A User’s Guide…

    • Page 181: The Dynamic Dns Screen

      This shows Success if the account is correctly set up with the Dynamic DNS provider Authentication account. Result Last Updated Time This shows the last time the IP address the Dynamic DNS provider has associated with the hostname was updated. VMG3312-T20A User’s Guide…

    • Page 182
      Table 71 Network Setting > DNS > > Dynamic DNS (continued) LABEL DESCRIPTION Current Dynamic This shows the IP address your Dynamic DNS provider has currently associated with the hostname. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG3312-T20A User’s Guide…
    • Page 183: Interface Grouping

      In the following example, the client that sends packets with the DHCP Vendor ID option set to MSFT 5.0 (meaning it is a Windows 2000 DHCP client) is assigned the IP address 192.168.2.2 and uses the WAN VDSL_PoE/ppp0.1 interface. VMG3312-T20A User’s Guide…

    • Page 184: Interface Group Configuration

      Click the Add New Interface Group button in the Interface Grouping screen to open the following screen. Use this screen to create a new interface group. Note: An interface can belong to only one group at a time. VMG3312-T20A User’s Guide…

    • Page 185
      DHCP Vendor This shows the index number of the rule. Filter Criteria This shows the filtering criteria. The LAN interface on which the matched traffic is received will belong to this group automatically. VMG3312-T20A User’s Guide…
    • Page 186: Interface Grouping Criteria

      Enterprise Enter the vendor’s 32-bit enterprise number registered with the IANA (Internet Assigned Numbers Number Authority). Manufactur Specify the vendor’s OUI (Organization Unique Identifier). It is usually the first three bytes of the er OUI MAC address. VMG3312-T20A User’s Guide…

    • Page 187
      Table 74 Interface Grouping Criteria (continued) LABEL DESCRIPTION Serial Enter the serial number of the device. Number Product Enter the product class of the device. Class Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG3312-T20A User’s Guide…
    • Page 188: Usb Service

      • Use the Media Server screen to enable or disable the sharing of media files (Section 14.3 on page 192). 14.1.2 What You Need To Know The following terms and concepts may help as you read this chapter. VMG3312-T20A User’s Guide…

    • Page 189: Before You Begin

      Use this screen to set up file sharing through the VMG. The VMG’s LAN users can access the shared folder (or share) from the USB device inserted in the VMG. To access this screen, click Network Setting > USB Service > File Sharing. VMG3312-T20A User’s Guide…

    • Page 190
      (folders) on your USB storage device. Share This field displays information about the share. Description Modify Click the Edit icon to change the settings of an existing share. Click the Delete icon to delete this share in the list. Account Management VMG3312-T20A User’s Guide…
    • Page 191: The Add New Share Screen

      Access Level Select Public if you want the share to be accessed by users connecting to the VMG. Otherwise, select Security. Apply Click Apply to save your changes. Cancel Click Back to return to the previous screen. VMG3312-T20A User’s Guide…

    • Page 192: The Add New User Screen

      Media Library Enter the path clients use to access the media files on a USB storage device connected to the Path VMG. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG3312-T20A User’s Guide…

    • Page 193: Firewall

      • Use the Access Control screen to view and configure incoming/outgoing filtering rules (Section 15.4 on page 197). • Use the DoS screen to activate protection against Denial of Service (DoS) attacks (Section 15.5 on page 199). VMG3312-T20A User’s Guide…

    • Page 194: What You Need To Know

      Use this screen to set the security level of the firewall on the VMG. Firewall rules are grouped based on the direction of travel of packets to which they apply. Click Security > Firewall to display the General screen. VMG3312-T20A User’s Guide…

    • Page 195: The Protocol Screen

      IANA (Internet Assigned Number Authority) website. See Appendix D on page 287 for some examples. Click Security > Firewall > Protocol to display the following screen. Figure 108 Security > Firewall > Protocol VMG3312-T20A User’s Guide…

    • Page 196: Add/Edit A Service

      Select Other to be able to enter a protocol number. Protocol This field is displayed if you select Other as the protocol. Number Enter the protocol number of your customized port. Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG3312-T20A User’s Guide…

    • Page 197: The Access Control Screen

      Click the Move To icon to change the order of the rule. Enter the number in the # field. 15.4.1 Add/Edit an ACL Rule Click Add new ACL rule or the Edit icon next to an existing ACL rule in the Access Control screen. The following screen displays. VMG3312-T20A User’s Guide…

    • Page 198
      Select the service rule that defines your customized port from the drop-down list box. The specific service rule you add in the Security > Firewall > Protocol screen display in this list. If you want to configure a customized service, select Specific Service. VMG3312-T20A User’s Guide…
    • Page 199: The Dos Screen

      The following table describes the labels in this screen. Table 83 Security > Firewall > DoS LABEL DESCRIPTION DoS Protection Select Enable to enable protection against DoS attacks. Blocking Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG3312-T20A User’s Guide…

    • Page 200: Mac Filter

      16.2 The MAC Filter Screen Use this screen to allow wireless and LAN clients access to the VMG. Click Security > MAC Filter. The screen appears as shown. Figure 113 Security > MAC Filter VMG3312-T20A User’s Guide…

    • Page 201
      Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG3312-T20A User’s Guide…
    • Page 202: Parental Control

      This shows whether the website block is configured. If not, None will be shown. Blocked Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Delete icon to delete an existing rule. VMG3312-T20A User’s Guide…

    • Page 203: Add/Edit A Parental Control Profile

      Figure 115 Parental Control Rule: Add/Edit Rule The following table describes the fields in this screen. Table 86 Parental Control Rule: Add/Edit LABEL DESCRIPTION General Active Select to enable or disable this parental control rule. VMG3312-T20A User’s Guide…

    • Page 204
      This shows the URL of web site or URL keyword to which the VMG blocks or allows access. Modify Click the Edit icon to go to the screen where you can edit the rule. Click the Delete icon to delete an existing rule. VMG3312-T20A User’s Guide…
    • Page 205
      Select the transport layer protocol used for the service. Choices are TCP, UDP, or TCP & UDP. Port Enter the port of the service. If you have chosen a pre-defined service in the Service Name field, this field will not be configurable. VMG3312-T20A User’s Guide…
    • Page 206
      Site/URL Enter a keyword and click OK to have the VMG block access to the website URLs that contain Keyword the keyword. Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG3312-T20A User’s Guide…
    • Page 207: Scheduler Rule

      18.2.1 Add/Edit a Schedule Click the Add New Rule button in the Scheduler Rule screen or click the Edit icon next to a schedule rule to open the following screen. Use this screen to configure a restricted access schedule. VMG3312-T20A User’s Guide…

    • Page 208
      Enter the time period of each day, in 24-hour format, during which the rule will be enforced. Range Description Enter a description for this scheduler rule. Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG3312-T20A User’s Guide…
    • Page 209: Certificates

      19.3 The Local Certificates Screen Click Security > Certificates to open the Local Certificates screen. This is the VMG’s summary list of certificates and certification requests. Figure 121 Security > Certificates > Local Certificates VMG3312-T20A User’s Guide…

    • Page 210: Create Certificate Request

      19.3.1 Create Certificate Request Click Security > Certificates > Local Certificates and then Create Certificate Request to open the following screen. Use this screen to have the VMG generate a certification request. VMG3312-T20A User’s Guide…

    • Page 211
      After you click Apply to generate a request, you still need to get the certificate request signed by a Certificate Authority. If you already have, click the request’s Edit icon and then Load_Signed to import the signed certificate into the VMG. VMG3312-T20A User’s Guide…
    • Page 212: Load Signed Certificate

      After you create a certificate request and have it signed by a Certificate Authority, in the View Certificate screen click the certificate request’s Load_Signed button to import the signed certificate into the VMG. Note: You must remove any spaces from the certificate’s filename before you can import it. VMG3312-T20A User’s Guide…

    • Page 213: The Trusted Ca Screen

      Figure 125 Security > Certificates > Trusted CA VMG3312-T20A User’s Guide…

    • Page 214: View Trusted Ca Certificate

      19.4.1 View Trusted CA Certificate Click the View icon in the Trusted CA screen to open the following screen. Use this screen to view in- depth information about the certification authority’s certificate. Figure 126 Trusted CA: View VMG3312-T20A User’s Guide…

    • Page 215: Import Trusted Ca Certificate

      Type in the location of the certificate you want to upload in this field or click Choose File to find Path Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG3312-T20A User’s Guide…

    • Page 216: Log

      CODE SEVERITY Emergency: The system is unusable. Alert: Action must be taken immediately. Critical: The system condition is critical. Error: There is an error condition on the system. Warning: There is a warning condition on the system. VMG3312-T20A User’s Guide…

    • Page 217: The System Log Screen

      This field states the reason for the log. 20.3 The Security Log Screen Use the Security Log screen to see the security-related logs for the categories that you select. Click System Monitor > Log > Security Log to open the following screen. VMG3312-T20A User’s Guide…

    • Page 218
      This field displays the severity level of the log that the device is to send to this syslog server. Category This field displays the type of the log. Messages This field states the reason for the log. VMG3312-T20A User’s Guide…
    • Page 219: Traffic Status

      Table 100 System Monitor > Traffic Status > WAN LABEL DESCRIPTION Refresh Interval Select how often you want the VMG to update this screen. Connected This shows the name of the WAN interface that is currently connected. Interface Packets Sent VMG3312-T20A User’s Guide…

    • Page 220: The Lan Status Screen

      The following table describes the fields in this screen. Table 101 System Monitor > Traffic Status > LAN LABEL DESCRIPTION Refresh Interval Select how often you want the VMG to update this screen. Interface This shows the LAN or WLAN interface. VMG3312-T20A User’s Guide…

    • Page 221: The Nat Status Screen

      This displays what percentage of NAT sessions the VMG can support is currently being used by all connected hosts. You can also see the number of active NAT sessions and the maximum number of NAT sessions the VMG can support. VMG3312-T20A User’s Guide…

    • Page 222: Arp Table

      MAC address, swaps the sender and target pairs, and unicasts the answer directly back to the requesting machine. ARP updates the ARP Table for future reference and then sends the packet to the MAC address that replied. VMG3312-T20A User’s Guide…

    • Page 223: Arp Table Screen

      This is the learned IPv4 or IPv6 IP address of a device connected to a port. Address MAC Address This is the MAC address of the device with the listed IP address. Device This is the type of interface used by the device. VMG3312-T20A User’s Guide…

    • Page 224: Routing Table

      This indicates the destination IPv4 address or IPv6 address and prefix of this route. Gateway This indicates the IPv4 address or IPv6 address of the gateway that helps forward this route’s traffic. Subnet Mask This indicates the destination subnet mask of the IPv4 route. VMG3312-T20A User’s Guide…

    • Page 225
      VDSL WAN interface using IPoE or in bridge mode. nasx indicates an ADSL WAN interface using IPoE, IPoA or in bridge mode. nas10_x indicates an Ethernet WAN interface using IPoE or in bridge mode. ppp0 indicates a WAN interface using PPPoE or PPPoA. VMG3312-T20A User’s Guide…
    • Page 226: Xdsl Statistics

      SNR is the ratio between the received signal power and the received noise power. The signal- to-noise ratio margin is the maximum that the received noise power could increase with the system still being able to meet its transmission targets. VMG3312-T20A User’s Guide…

    • Page 227
      This is the number of Severely Errored Seconds meaning the number of seconds containing 30% or more errored blocks or at least one defect. This is a subset of ES. VMG3312-T20A User’s Guide…
    • Page 228: Cellular Statistics

      To open this screen, click System Monitor > Cellular Statistics. The Cellular status is available on this screen only when you insert a compatible cellular dongle in a USB port on the VMG. Figure 136 System Monitor > Cellular Statistics VMG3312-T20A User’s Guide…

    • Page 229
      The International Mobile Subscriber Identity or IMSI is a unique identification number associated with all cellular networks. This number is provisioned in the SIM card. VID/PID This field displays the USB Vendor ID and Product ID of the cellular card. VMG3312-T20A User’s Guide…
    • Page 230: System

      Type a hostname for your VMG. Enter a descriptive name of up to 16 alphanumeric characters, not including spaces, underscores, and dashes. Domain Name Type a Domain name for your host VMG. Apply Click Apply to save your changes. Cancel Click Cancel to abandon this screen without saving. VMG3312-T20A User’s Guide…

    • Page 231: User Account

      Retry Times. Group This field displays whether this user has Administrator or User privleges. Modify Click the Edit icon to configure the entry. Click the Delete icon to remove the entry. VMG3312-T20A User’s Guide…

    • Page 232: The User Account Add And Edit Screens

      Enter the length of inactive time before the VMG will automatically log the user out of the web configurator. Lock Period Enter the length of time a user must wait before attempting to log in again after a number if consecutive wrong passwords have been entered as defined in Retry Times. VMG3312-T20A User’s Guide…

    • Page 233
      Table 109 Maintenance > User Account > Add/Edit (continued) (continued) LABEL DESCRIPTION Group Specify whether this user will have Administrator or User privleges. Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG3312-T20A User’s Guide…
    • Page 234: Remote Management

      WAN connections are up. service This is the service you may use to access the VMG. LAN/WLAN Select the Enable check box for the corresponding services that you want to allow access to the VMG from the LAN/WLAN. VMG3312-T20A User’s Guide…

    • Page 235: The Trust Domain Screen

      Use this screen to configure a public IP address which is allowed to access the VMG. Click the Add Trust Domain button in the Maintenance > Remote MGMT > Turst Domain screen to open the following screen. VMG3312-T20A User’s Guide…

    • Page 236
      Enter a public IPv4 IP address which is allowed to access the service on the VMG from the WAN. Click OK to save your changes back to the VMG. Cancel Click Cancel to exit this screen without saving. VMG3312-T20A User’s Guide…
    • Page 237: Snmp

      Examples of variables include such as number of packets received, node port status etc. A Management Information Base (MIB) is a collection of managed objects. SNMP allows a manager and agents to communicate for the purpose of accessing these objects. VMG3312-T20A User’s Guide…

    • Page 238
      Enter the SNMP system contact. Trap Destination Type the IP address of the station to send your SNMP traps to. Apply Click this to save your changes back to the VMG. Cancel Click this to restore your previously saved settings. VMG3312-T20A User’s Guide…
    • Page 239: Time Settings

      30.2 The Time Screen To change your VMG’s time and date, click Maintenance > Time. The screen appears as shown. Use this screen to configure the VMG’s time based on your local time zone. Figure 145 Maintenance > Time VMG3312-T20A User’s Guide…

    • Page 240
      2 in the Time field because Germany’s time zone is one hour ahead of GMT or UTC (GMT+1). Apply Click Apply to save your changes. Cancel Click Cancel to return to the previous configuration. VMG3312-T20A User’s Guide…
    • Page 241: E-Mail Notification

      Click this button to delete the selected entry(ies). 31.2.1 E-mail Notification Edit Click the Add New E-mail button in the E-mail Notification screen. Use this screen to configure the required information for sending e-mail via a mail server. VMG3312-T20A User’s Guide…

    • Page 242
      Select STARTTLS to upgrade a plain text connection to a secure connection using SSL/TLS. Click this button to save your changes and return to the previous screen. Cancel Click this button to exit this screen without saving. VMG3312-T20A User’s Guide…
    • Page 243: Logs Setting

      You can configure where the VMG sends logs and which logs and/or immediate alerts the VMG records in the Logs Setting screen. 32.2 The Logs Setting Screen To change your VMG’s log settings, click Maintenance > Logs Setting. The screen appears as shown. Figure 148 Maintenance > Logs Setting VMG3312-T20A User’s Guide…

    • Page 244: Example E-Mail Log

      • You may edit the subject title. • The date format here is Day-Month-Year. • The date format here is Month-Day-Year. The time format is Hour-Minute-Second. • «End of Log» message shows that a complete log has been sent. VMG3312-T20A User’s Guide…

    • Page 245
      |<1,02> 127|Apr 7 00 |From:192.168.1.131 To:192.168.1.255 |match |forward | 10:05:17 |UDP src port:00520 dest port:00520 |<1,02> 128|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |match |forward | 10:05:30 |UDP src port:00520 dest port:00520 |<1,02> End of Firewall Log VMG3312-T20A User’s Guide…
    • Page 246: Firmware Upgrade

      VMG again. Table 118 Maintenance > Firmware Upgrade LABEL DESCRIPTION Upgrade Firmware Restore Click the check box to have the VMG automatically reset itself after the new firmware is Default uploaded. Settings After Firmware Upgrade VMG3312-T20A User’s Guide…

    • Page 247
      After two minutes, log in again and check your new firmware version in the Status screen. If the upload was not successful, the following screen will appear. Click OK to go back to the Firmware Upgrade screen. Figure 153 Error Message VMG3312-T20A User’s Guide…
    • Page 248: Backup/Restore

      The backup configuration file will be useful in case you need to return to your previous settings. Click Backup to save the VMG’s current configuration to your computer. VMG3312-T20A User’s Guide…

    • Page 249: Restore Configuration

      If the upload was not successful, the following screen will appear. Click OK to go back to the Configuration screen. Figure 156 Configuration Upload Error Reset to Factory Defaults Click the Reset button to clear all user-entered configuration information and return the VMG to its factory defaults. The following warning screen appears. VMG3312-T20A User’s Guide…

    • Page 250: The Reboot Screen

      System restart allows you to reboot the VMG remotely without turning the power off. You may need to do this if the VMG hangs, for example. Click Maintenance > Reboot. Click Reboot to have the VMG reboot. This does not affect the VMG’s configuration. Figure 159 Maintenance > Reboot VMG3312-T20A User’s Guide…

    • Page 251: Diagnostic

      If an MEP port does not respond to the source MEP, this may indicate a fault. Administrators can take further action to check and resume services from the fault according to the line connectivity status report. VMG3312-T20A User’s Guide…

    • Page 252: Ping & Traceroute & Nslookup

      Click this to display the route path and transmission delays between the VMG to the IPv6 address that you entered. Nslookup Click this button to perform a DNS lookup on the IP address of a computer you enter. VMG3312-T20A User’s Guide…

    • Page 253: Chapter 36 Troubleshooting

      Make sure you understand the normal behavior of the LED. See Section 1.6.2 on page Check the hardware connections. Inspect your cables for damage. Contact the vendor to replace any damaged cables. Turn the VMG off and on. VMG3312-T20A User’s Guide…

    • Page 254: Vmg Access And Login

      If it is possible to log in from another interface, check the service control settings for HTTP and HTTPS (Maintenance > Remote MGMT). Reset the device to its factory defaults, and try to access the VMG with the default IP address. See Section 1.6.6 on page VMG3312-T20A User’s Guide…

    • Page 255: Internet Access

      Ignore the suggestions about your browser. 36.3 Internet Access I cannot access the Internet. Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.6.2 on page VMG3312-T20A User’s Guide…

    • Page 256
      (Network Setting > Interface Grouping). If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in the LAN screen to have the clients get WAN IP addresses directly from your ISP’s DHCP server. VMG3312-T20A User’s Guide…
    • Page 257: Wireless Internet Access

      • Reduce wireless interference that may be caused by other wireless networks or surrounding wireless electronics such as cordless phones. • Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and the wireless client. VMG3312-T20A User’s Guide…

    • Page 258: Usb Device Connection

      When using UPnP and the VMG reboots, my computer cannot detect UPnP and refresh My Network Places > Local Network. Disconnect the Ethernet cable from the VMG’s LAN port or from your computer. Re-connect the Ethernet cable. The Local Area Connection icon for UPnP disappears in the screen. Restart your computer. VMG3312-T20A User’s Guide…

    • Page 259: Part Iii: Appendices

      Appendices Appendices contain general information. Some information may not apply to your device.

    • Page 260: Appendix A Customer Support

      • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • http://www.zyxel.cn India • Zyxel Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •…

    • Page 261
      • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • http://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • Zyxel Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • Zyxel Deutschland GmbH • http://www.zyxel.de Belarus • Zyxel BY • http://www.zyxel.by…
    • Page 262
      Appendix A Customer Support Belgium • Zyxel Communications B.V. • http://www.zyxel.com/be/nl/ • http://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • http://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • http://www.zyxel.cz Denmark • Zyxel Communications A/S • http://www.zyxel.dk Estonia • Zyxel Estonia • http://www.zyxel.com/ee/et/ Finland •…
    • Page 263
      • Zyxel Communications Poland • http://www.zyxel.pl Romania • Zyxel Romania • http://www.zyxel.com/ro/ro Russia • Zyxel Russia • http://www.zyxel.ru Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • Zyxel Communications ES Ltd • http://www.zyxel.es Sweden • Zyxel Communications • http://www.zyxel.se Switzerland •…
    • Page 264
      Appendix A Customer Support • http://www.zyxel.ch/ Turkey • Zyxel Turkey A.S. • http://www.zyxel.com.tr • Zyxel Communications UK Ltd. • http://www.zyxel.co.uk Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com Latin America Argentina • Zyxel Communication Corporation • http://www.zyxel.com/ec/es/ Brazil • Zyxel Communications Brasil Ltda.
    • Page 265
      Appendix A Customer Support North America • Zyxel Communications, Inc. — North America Headquarters • http://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za VMG3312-T20A User’s Guide…
    • Page 266: Appendix B Wireless Lans

      Intra-BSS traffic is traffic between wireless clients in the BSS. When Intra-BSS is enabled, wireless client A and B can access the wired network and communicate with each other. When Intra-BSS is disabled, wireless client A and B can still access the wired network but cannot communicate with each other. VMG3312-T20A User’s Guide…

    • Page 267
      An ESSID (ESS IDentification) uniquely identifies each ESS. All access points and their associated wireless clients within the same ESS must have the same ESSID in order to communicate. VMG3312-T20A User’s Guide…
    • Page 268
      (AP) or wireless gateway, but out-of-range of each other, so they cannot «hear» each other, that is they do not know if the channel is currently being used. Therefore, they are considered hidden from each other. VMG3312-T20A User’s Guide…
    • Page 269: Fragmentation Threshold

      AP will fragment the packet into smaller data frames. A large Fragmentation Threshold is recommended for networks not prone to interference while you should set a smaller threshold for busy networks or networks that are prone to interference. VMG3312-T20A User’s Guide…

    • Page 270
      In June 2001, the IEEE 802.1x standard was designed to extend the features of IEEE 802.11 to support extended authentication as well as providing additional accounting and control features. It is supported by Windows XP and a number of network devices. Some advantages of IEEE 802.1x are: VMG3312-T20A User’s Guide…
    • Page 271: Types Of Radius Messages

      The following types of RADIUS messages are exchanged between the access point and the RADIUS server for user accounting: • Accounting-Request Sent by the access point requesting accounting. • Accounting-Response Sent by the RADIUS server to indicate that it has started or stopped accounting. VMG3312-T20A User’s Guide…

    • Page 272
      Client authentication is then done by sending username and password through the secure connection, thus client identity is protected. For client authentication, EAP-TTLS supports EAP methods and legacy authentication methods such as PAP, CHAP, MS-CHAP and MS-CHAP v2. VMG3312-T20A User’s Guide…
    • Page 273: Dynamic Wep Key Exchange

      If both an AP and the wireless clients support WPA2 and you have an external RADIUS server, use WPA2 for stronger data encryption. If you don’t have an external RADIUS server, you should use WPA2-PSK (WPA2-Pre-Shared Key) that only requires a single (identical) password entered into each access point, VMG3312-T20A User’s Guide…

    • Page 274
      (CCMP 4-way handshake) and shortens the time required to connect to a network. Other WPA2 authentication features that are different from WPA include key caching and pre-authentication. These two features are optional and may not be supported in all wireless devices. VMG3312-T20A User’s Guide…
    • Page 275: Wireless Client Wpa Supplicants

      The RADIUS server distributes the PMK to the AP. The AP then sets up a key hierarchy and management system, using the PMK to dynamically generate unique data encryption keys. The keys are used to encrypt every data packet that is wirelessly communicated between the AP and the wireless clients. VMG3312-T20A User’s Guide…

    • Page 276
      The AP and wireless clients use the TKIP or AES encryption process, the PMK and information exchanged in a handshake to create temporal encryption keys. They use these keys to encrypt data exchanged between them. Figure 166 WPA(2)-PSK Authentication VMG3312-T20A User’s Guide…
    • Page 277: Security Parameters Summary

      For an indoor site, each 1 dB increase in antenna gain results in a range increase of approximately 2.5%. For an unobstructed outdoor site, each 1dB increase in gain results in a range increase of approximately VMG3312-T20A User’s Guide…

    • Page 278: Types Of Antennas For Wlan

      For a single AP application, place omni-directional antennas as close to the center of the coverage area as possible. For directional antennas, point the antenna in the direction of the desired coverage area. VMG3312-T20A User’s Guide…

    • Page 279: Appendix C Ipv6

      10 bits 54 bits 64 bits Global Address A global address uniquely identifies a device on the Internet. It is similar to a “public IP address” in IPv4. A global unicast address starts with a 2 or 3. VMG3312-T20A User’s Guide…

    • Page 280
      The following table describes the multicast addresses which are reserved and can not be assigned to a multicast group. Table 127 Reserved Multicast Address MULTICAST ADDRESS FF00:0:0:0:0:0:0:0 FF01:0:0:0:0:0:0:0 FF02:0:0:0:0:0:0:0 FF03:0:0:0:0:0:0:0 FF04:0:0:0:0:0:0:0 FF05:0:0:0:0:0:0:0 FF06:0:0:0:0:0:0:0 FF07:0:0:0:0:0:0:0 FF08:0:0:0:0:0:0:0 FF09:0:0:0:0:0:0:0 FF0A:0:0:0:0:0:0:0 FF0B:0:0:0:0:0:0:0 FF0C:0:0:0:0:0:0:0 FF0D:0:0:0:0:0:0:0 VMG3312-T20A User’s Guide…
    • Page 281
      IA_NA before the lifetimes expire. After T1, the client sends the server (S1) (from which the addresses in the IA_NA were obtained) a Renew message. If the time T2 is reached and the server VMG3312-T20A User’s Guide…
    • Page 282
      A neighbor being “reachable” means it responds to a neighbor solicitation message (from the host) with a neighbor advertisement message. • Neighbor advertisement: A response from a node to announce its link-layer address. VMG3312-T20A User’s Guide…
    • Page 283
      Done message to the router or switch. The router or switch then sends a group-specific query to the port on which the Done message is received to determine if other devices connected to this port should remain in the group. VMG3312-T20A User’s Guide…
    • Page 284
      Install Dibbler and select the DHCPv6 client option on your computer. After the installation is complete, select Start > All Programs > Dibbler-DHCPv6 > Client Install as service. Select Start > Control Panel > Administrative Tools > Services. Double click Dibbler — a DHCPv6 client. VMG3312-T20A User’s Guide…
    • Page 285
      Windows 7 supports IPv6 by default. DHCPv6 is also enabled when you enable IPv6 on a Windows 7 computer. To enable IPv6 in Windows 7: Select Control Panel > Network and Sharing Center > Local Area Connection. Select the Internet Protocol Version 6 (TCP/IPv6) checkbox to enable it. Click OK to save the change. VMG3312-T20A User’s Guide…
    • Page 286
      IPv4 Address… : 172.16.100.61 Subnet Mask … : 255.255.255.0 Default Gateway ..: fe80::213:49ff:feaa:7125%11 172.16.100.254 VMG3312-T20A User’s Guide…
    • Page 287: Appendix D Services

      • If the Protocol is TCP, UDP, or TCP/UDP, this is the IP port number. • If the Protocol is USER, this is the IP protocol number. • Description: This is a brief explanation of the applications that use this service or the situations in which this service is used. VMG3312-T20A User’s Guide…

    • Page 288
      Microsoft Networks’ messenger service uses this protocol. NetBIOS TCP/UDP The Network Basic Input/Output System is used for communication between computers in a LAN. TCP/UDP TCP/UDP TCP/UDP NEW-ICQ 5190 An Internet chat program. NEWS A protocol for news groups. VMG3312-T20A User’s Guide…
    • Page 289
      SSDP 1900 The Simple Service Discovery Protocol supports Universal Plug-and-Play (UPnP). TCP/UDP Secure Shell Remote Login Program. STRM WORKS 1558 Stream Works Protocol. SYSLOG Syslog allows you to send system logs to a UNIX server. VMG3312-T20A User’s Guide…
    • Page 290
      Internet and in UNIX environments. It operates over TCP/IP networks. Its primary function is to allow users to log into remote host systems. VDOLIVE 7000 A videoconferencing solution. The UDP port number is specified in the application. user- defined VMG3312-T20A User’s Guide…
    • Page 291: Appendix E Legal Information

      The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved.

    • Page 292
      Käesolevaga kinnitab Zyxel seadme seadmed vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist (Estonian) tulenevatele teistele asjakohastele sätetele. Ελληνικά ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Zyxel ∆ΗΛΩΝΕΙ ΟΤΙ εξοπλισμός ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ (Greek) ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕC. VMG3312-T20A User’s Guide…
    • Page 293: National Restrictions

      This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner’s property, its use requires a “general authorization.” Please check http://www.sviluppoeconomico.gov.it/ for more details. VMG3312-T20A User’s Guide…

    • Page 294: Safety Warnings

      — For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device; — For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible. VMG3312-T20A User’s Guide…

    • Page 295
      Symbolen innebär att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat från hushållsavfallet. När den här produkten når slutet av sin livslängd ska du ta den till en återvinningsstation. Vid tiden för kasseringen bidrar du till en bättre miljö och mänsklig hälsa genom att göra dig av med den på ett återvinningsställe. VMG3312-T20A User’s Guide…
    • Page 296
      Appendix E Legal Information Environmental Product Declaration VMG3312-T20A User’s Guide…
    • Page 297
      Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage. The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the contents. VMG3312-T20A User’s Guide…
    • Page 298: Zyxel Limited Warranty

      This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it. VMG3312-T20A User’s Guide…

    • Page 299: Index

      Basic Service Set, See BSS channel, wireless LAN Basic Service Set, see BSS client list blinking LEDs configuration Broadband backup broadcast firewalls reset 115, 266 example restoring static route 139, 141, 180 Connectivity Check Messages, see CCMs contact information VMG3312-T20A User’s Guide…

    • Page 300
      108, 112, 269 DS field 164, 177 DS, dee differentiated services DSCP dynamic DNS wildcard Dynamic Host Configuration Protocol, see DHCP General wireless LAN screen dynamic WEP key exchange DYNDNS wildcard hidden node HTTP EAP Authentication ECHO VMG3312-T20A User’s Guide…
    • Page 301
      Neighbor Discovery Protocol managing the device ping good habits prefix 72, 95, 279 Maximum Burst Size (MBS) prefix delegation MBSSID prefix length 72, 95, 279 unspecified address iTunes server media server activation iTunes server MTU (Multi-Tenant Unit) multicast VMG3312-T20A User’s Guide…
    • Page 302
      Per-Hop Behavior, see PHB RFC 3164 PIN, WPS router features Ping of Death Routing Information Protocol. See RIP Point-to-Point Tunneling Protocol, see PPTP RTS (Request To Send) threshold POP3 268, 269 RTS threshold port forwarding 108, 112 ports VMG3312-T20A User’s Guide…
    • Page 303
      139, 141, 180 Universal Plug and Play, see UPnP example upgrading firmware static VLAN UPnP status cautions firmware version NAT traversal USB features wireless LAN status indicators subnet mask 124, 137 Sustained Cell Rate (SCR) VMG3312-T20A User’s Guide…
    • Page 304
      96, 110 application example authentication 112, 113 116, 118 example example limitations channel encryption push button 23, 116 example fragmentation threshold 108, 112 limitations MAC address filter MBSSID preamble 109, 112 ZyXEL Family Safety page RADIUS server VMG3312-T20A User’s Guide…

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    User’s Guide

    VMG/XMG Series

    DSL Router

    Default Login Details

    Version 5.13 Edition 2, 10/2018

    LAN IP Address

    http://192.168.1.1

    Login

    admin

    Password

    See the device label

    Copyright © 2018 Zyxel Communications Corporation

    IMPORTANT!

    READ CAREFULLY BEFORE USE.

    KEEP THIS GUIDE FOR FUTURE REFERENCE.

    This is a User’s Guide for a series of products. Not all products support all features. Screenshots and graphics in this book may differ slightly from what you see due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.

    Related Documentation

    Quick Start Guide

    The Quick Start Guide shows how to connect the managed device

    More Information

    Go to support.zyxel.com to find other information on the Zyxel Device.

    VMG/XMG Series User’s Guide

    2

    Contents Overview

    Contents Overview

    User’s Guide ……………………………………………………………………………………………………………………..

    16

    Introducing the Zyxel Device ………………………………………………………………………………………………..

    17

    The Web Configurator ………………………………………………………………………………………………………….

    34

    Quick Start ……………………………………………………………………………………………………………………………

    42

    Tutorials ………………………………………………………………………………………………………………………………..

    48

    Technical Reference …………………………………………………………………………………………………………

    80

    Connection Status Screens …………………………………………………………………………………………………..

    81

    Broadband …………………………………………………………………………………………………………………………..

    93

    Wireless ……………………………………………………………………………………………………………………………….

    121

    Home Networking ……………………………………………………………………………………………………………….

    151

    Routing ……………………………………………………………………………………………………………………………….

    168

    Quality of Service (QoS) ……………………………………………………………………………………………………..

    176

    Network Address Translation (NAT) ………………………………………………………………………………………

    195

    Dynamic DNS Setup ……………………………………………………………………………………………………………

    213

    IGMP/MLD ………………………………………………………………………………………………………………………….

    217

    Vlan Group …………………………………………………………………………………………………………………………

    220

    Interface Grouping …………………………………………………………………………………………………………….

    222

    USB Service …………………………………………………………………………………………………………………………

    227

    Home Connectivity …………………………………………………………………………………………………………….

    233

    Firewall ……………………………………………………………………………………………………………………………….

    235

    MAC Filter …………………………………………………………………………………………………………………………..

    244

    Parental Control …………………………………………………………………………………………………………………

    246

    Scheduler Rule ……………………………………………………………………………………………………………………

    252

    Certificates …………………………………………………………………………………………………………………………

    254

    Voice ………………………………………………………………………………………………………………………………….

    261

    Log …………………………………………………………………………………………………………………………………….

    291

    Traffic Status ………………………………………………………………………………………………………………………

    294

    VoIP Status …………………………………………………………………………………………………………………………

    298

    ARP Table …………………………………………………………………………………………………………………………..

    301

    Routing Table ……………………………………………………………………………………………………………………..

    303

    Multicast Status ………………………………………………………………………………………………………………….

    305

    xDSL Statistics ………………………………………………………………………………………………………………………

    307

    WLAN Station Status ……………………………………………………………………………………………………………

    309

    Cellular Statistics ………………………………………………………………………………………………………………..

    311

    System ………………………………………………………………………………………………………………………………..

    313

    User Account ……………………………………………………………………………………………………………………..

    314

    Remote Management ………………………………………………………………………………………………………..

    317

    VMG/XMG Series User’s Guide

    3

    Contents Overview

    SNMP ………………………………………………………………………………………………………………………………….

    320

    Time Settings ……………………………………………………………………………………………………………………….

    323

    E-mail Notification ………………………………………………………………………………………………………………

    325

    Log Setting …………………………………………………………………………………………………………………………

    327

    Firmware Upgrade ………………………………………………………………………………………………………………

    331

    Backup Restore …………………………………………………………………………………………………………………..

    334

    Diagnostic ………………………………………………………………………………………………………………………….

    337

    Troubleshooting ………………………………………………………………………………………………………………….

    343

    Appendices …………………………………………………………………………………………………………………….

    349

    VMG/XMG Series User’s Guide

    4

    Table of Contents

    Table of Contents

    Contents Overview ……………………………………………………………………………………………………………..

    3

    Table of Contents …………………………………………………………………………………………………………………

    5

    Part I: User’s Guide………………………………………………………………………………

    16

    Chapter 1

    Introducing the Zyxel Device ……………………………………………………………………………………………..

    17

    1.1

    Overview ………………………………………………………………………………………………………………………..

    17

    1.1.1 Internet Access ……………………………………………………………………………………………………….

    18

    1.1.2 G.fast ……………………………………………………………………………………………………………………..

    18

    1.1.3 Ethernet WAN …………………………………………………………………………………………………………

    19

    1.1.4 Triple Play ……………………………………………………………………………………………………………….

    19

    1.1.5 WAN Priority ……………………………………………………………………………………………………………

    20

    1.1.6 Wireless Access ……………………………………………………………………………………………………….

    20

    1.1.7 Zyxel Device’s USB Support ……………………………………………………………………………………..

    21

    1.1.8 VoIP Features ………………………………………………………………………………………………………….

    22

    1.2 Ways to Manage the Zyxel Device ………………………………………………………………………………….

    22

    1.3

    Good Habits for Managing the Zyxel Device …………………………………………………………………..

    23

    1.4

    Hardware ………………………………………………………………………………………………………………………..

    23

    1.5

    LEDs (Lights) …………………………………………………………………………………………………………………….

    24

    1.5.1 Using the WLAN and WPS Buttons ……………………………………………………………………………

    32

    1.5.2 The RESET Button ……………………………………………………………………………………………………..

    33

    Chapter 2

    The Web Configurator…………………………………………………………………………………………………………

    34

    2.1

    Overview ………………………………………………………………………………………………………………………..

    34

    2.1.1 Accessing the Web Configurator ……………………………………………………………………………

    34

    2.2

    Web Configurator Layout ………………………………………………………………………………………………..

    36

    2.2.1 Settings Icon …………………………………………………………………………………………………………..

    36

    2.2.2 Widget Icon ……………………………………………………………………………………………………………

    41

    Chapter 3

    Quick Start …………………………………………………………………………………………………………………………

    42

    3.1

    Overview ………………………………………………………………………………………………………………………..

    42

    3.2

    Quick Start Setup …………………………………………………………………………………………………………….

    42

    3.3

    Time Zone ……………………………………………………………………………………………………………………….

    42

    3.4

    Internet ……………………………………………………………………………………………………………………………

    43

    VMG/XMG Series User’s Guide

    5

    Table of Contents

    3.4.1 Internet Status …………………………………………………………………………………………………………

    43

    3.4.2 Successful Internet Connection ………………………………………………………………………………

    44

    3.4.3 Unsuccessful Internet Connection …………………………………………………………………………..

    44

    3.4.4 Incorrect Internet Information …………………………………………………………………………………

    45

    3.4.5 Encapsulation …………………………………………………………………………………………………………

    45

    3.4.6 Internet Information Input ……………………………………………………………………………………….

    46

    3.5

    Quick Start Setup-Wireless ……………………………………………………………………………………………….

    46

    3.6

    Quick Start Setup-Finish ……………………………………………………………………………………………………

    47

    Chapter 4

    Tutorials ……………………………………………………………………………………………………………………………..

    48

    4.1

    Overview ………………………………………………………………………………………………………………………..

    48

    4.2

    Setting Up an ADSL PPPoE Connection ……………………………………………………………………………

    48

    4.3

    Setting Up a Secure Wireless Network ………………………………………………………………………………

    51

    4.3.1 Configuring the Wireless Network Settings ……………………………………………………………….

    51

    4.3.2 Using WPS ……………………………………………………………………………………………………………….

    54

    4.3.3 Without WPS ……………………………………………………………………………………………………………

    58

    4.4

    Setting Up Multiple Wireless Groups …………………………………………………………………………………

    59

    4.5

    Using the File Sharing Feature ………………………………………………………………………………………….

    63

    4.5.1 Set Up File Sharing …………………………………………………………………………………………………..

    63

    4.5.2 Access Your Shared Files From a Computer …………………………………………………………….

    65

    4.6

    Using the Media Server Feature ……………………………………………………………………………………….

    65

    4.6.1 Configuring the Zyxel Device ………………………………………………………………………………….

    66

    4.6.2 Using Windows Media Player …………………………………………………………………………………..

    66

    4.6.3 Using a Digital Media Adapter ………………………………………………………………………………..

    68

    4.7

    Configuring Static Route for Routing to Another Network ………………………………………………..

    69

    4.8

    Configuring QoS Queue and Class Setup ………………………………………………………………………..

    72

    4.9

    Access the Zyxel Device Using DDNS ……………………………………………………………………………….

    76

    4.9.1 Registering a DDNS Account on www.dyndns.org …………………………………………………..

    76

    4.9.2 Configuring DDNS on Your Zyxel Device ………………………………………………………………….

    77

    4.9.3 Testing the DDNS Setting …………………………………………………………………………………………

    77

    4.10 Configuring the MAC Address Filter ……………………………………………………………………………….

    78

    4.11 Access Your Shared Files From a Computer …………………………………………………………………..

    79

    Part II: Technical Reference…………………………………………………………………

    80

    Chapter 5

    Connection Status Screens …………………………………………………………………………………………………

    81

    5.1

    The Connection Status Screen …………………………………………………………………………………………

    81

    5.1.1 The Connectivity Screen …………………………………………………………………………………………

    81

    5.1.2 The System Info Screen ……………………………………………………………………………………………

    82

    VMG/XMG Series User’s Guide

    6

    Table of Contents

    5.1.3 The Wi-Fi Settings Screen …………………………………………………………………………………………

    84

    5.1.4 The Guest Wi-Fi Settings Screen ……………………………………………………………………………….

    86

    5.1.5 The LAN Screen ………………………………………………………………………………………………………

    88

    5.1.6 The Parental Control Screen ……………………………………………………………………………………

    89

    Chapter 6

    Broadband…………………………………………………………………………………………………………………………

    93

    6.1

    Overview ………………………………………………………………………………………………………………………..

    93

    6.1.1 What You Can Do in this Chapter ……………………………………………………………………………

    93

    6.1.2 What You Need to Know ………………………………………………………………………………………..

    94

    6.1.3 Before You Begin …………………………………………………………………………………………………….

    97

    6.2 The Broadband Screen …………………………………………………………………………………………………..

    97

    6.2.1 Add/Edit Internet Connection …………………………………………………………………………………

    99

    6.3

    The Cellular Backup Screen ………………………………………………………………………………………….

    107

    6.4 The Broadband Advanced Screen ……………………………………………………………………………….

    113

    6.5

    Technical Reference ……………………………………………………………………………………………………..

    115

    Chapter 7

    Wireless ……………………………………………………………………………………………………………………………

    121

    7.1

    Wireless Overview ………………………………………………………………………………………………………….

    121

    7.1.1 What You Can Do in this Chapter ………………………………………………………………………….

    121

    7.1.2 What You Need to Know ………………………………………………………………………………………

    121

    7.2

    The Wireless General Settings Screen …………………………………………………………………………….

    122

    7.2.1 No Security ……………………………………………………………………………………………………………

    124

    7.2.2 More Secure (WPA(2)-PSK) ……………………………………………………………………………………

    124

    7.3

    The Guest/More AP Screen …………………………………………………………………………………………..

    125

    7.3.1 The Edit Guest/More AP Screen …………………………………………………………………………..

    126

    7.4

    The MAC Authentication Screen ………………………………………………………………………………….

    129

    7.5

    The WPS Screen ……………………………………………………………………………………………………………

    131

    7.6 The WMM Screen ………………………………………………………………………………………………………….

    132

    7.7

    The Others Screen ………………………………………………………………………………………………………..

    133

    7.8

    The Channel Status Screen …………………………………………………

    136

    7.9

    The MESH Screen ………………………………………………………………………………………………………….

    136

    7.10 Technical Reference ……………………………………………………………………………………………………

    138

    7.10.1 Wireless Network Overview ………………………………………………………………………………….

    138

    7.10.2 Additional Wireless Terms …………………………………………………………………………………….

    140

    7.10.3 Wireless Security Overview …………………………………………………………………………………..

    140

    7.10.4 Signal Problems …………………………………………………………………………………………………..

    142

    7.10.5 BSS ………………………………………………………………………………………………………………………

    142

    7.10.6 MBSSID ………………………………………………………………………………………………………………..

    143

    7.10.7 Preamble Type ……………………………………………………………………………………………………

    143

    7.10.8 WiFi Protected Setup (WPS) …………………………………………………………………………………

    144

    VMG/XMG Series User’s Guide

    7

    Table of Contents

    Chapter 8

    Home Networking…………………………………………………………………………………………………………….

    151

    8.1 Home Networking Overview ………………………………………………………………………………………….

    151

    8.1.1 What You Can Do in this Chapter ………………………………………………………………………….

    151

    8.1.2 What You Need To Know ………………………………………………………………………………………

    152

    8.1.3 Before You Begin …………………………………………………………………………………………………..

    153

    8.2

    The LAN Setup Screen ………………………………………………………………………………………………….

    153

    8.3

    The LAN Static DHCP Screen ………………………………………………………………………………………..

    157

    8.4

    The UPnP Screen ………………………………………………………………………………………………………….

    159

    8.4.1 Turning On UPnP in Windows 7 Example ………………………………………………………………..

    160

    8.5

    The LAN Additional Subnet Screen ……………………………………………………………………………….

    161

    8.6

    The STB Vendor ID Screen …………………………………………………………………………………………….

    163

    8.7

    The Wake on LAN Screen …………………………………………………………………………………………….

    163

    8.8

    The TFTP Server Name Screen ……………………………………………………………………………………….

    164

    8.9

    Technical Reference ……………………………………………………………………………………………………..

    165

    8.9.1 LANs, WANs and the Zyxel Device …………………………………………………………………………

    165

    8.9.2 DHCP Setup ………………………………………………………………………………………………………….

    165

    8.9.3 DNS Server Addresses ……………………………………………………………………………………………

    166

    8.9.4 LAN TCP/IP ……………………………………………………………………………………………………………

    166

    Chapter 9

    Routing …………………………………………………………………………………………………………………………….

    168

    9.1

    Overview ………………………………………………………………………………………………………………………

    168

    9.2

    The Routing Screen ………………………………………………………………………………………………………

    168

    9.2.1 Add/Edit Static Route …………………………………………………………………………………………..

    169

    9.3

    The DNS Route Screen ………………………………………………………………………………………………….

    171

    9.3.1 The DNS Route Add Screen …………………………………………………………………………………..

    171

    9.4

    The Policy Route Screen ……………………………………………………………………………………………….

    172

    9.4.1 Add/Edit Policy Route …………………………………………………………………………………………..

    173

    9.5

    The RIP Screen ……………………………………………………………………………………………………………

    174

    Chapter 10

    Quality of Service (QoS)……………………………………………………………………………………………………

    176

    10.1 QoS Overview ……………………………………………………………………………………………………………..

    176

    10.1.1 What You Can Do in this Chapter ………………………………………………………………………..

    176

    10.2 What You Need to Know ……………………………………………………………………………………………..

    177

    10.3 The Quality of Service General Screen ………………………………………………………………………..

    178

    10.4 The Queue Setup Screen …………………………………………………………………………………………….

    180

    10.4.1 Adding a QoS Queue ………………………………………………………………………………………….

    181

    10.5 The QoS Classification Setup Screen ……………………………………………………………………………

    182

    10.5.1 Add/Edit QoS Class ……………………………………………………………………………………………..

    183

    10.6 The QoS Shaper Setup Screen …………………………………………………………………………………….

    187

    10.6.1 Add/Edit a QoS Shaper ……………………………………………………………………………………….

    188

    VMG/XMG Series User’s Guide

    8

    Table of Contents

    10.7

    The QoS Policer Setup Screen ……………………………………………………………………………………..

    188

    10.7.1 Add/Edit a QoS Policer ……………………………………………………………………………………….

    189

    10.8

    Technical Reference ……………………………………………………………………………………………………

    190

    Chapter 11

    Network Address Translation (NAT)……………………………………………………………………………………

    195

    11.1 NAT Overview ……………………………………………………………………………………………………………..

    195

    11.1.1 What You Can Do in this Chapter ………………………………………………………………………..

    195

    11.1.2 What You Need To Know …………………………………………………………………………………….

    195

    11.2

    The Port Forwarding Screen ………………………………………………………………………………………..

    196

    11.2.1 Add/Edit Port Forwarding …………………………………………………………………………………..

    198

    11.3

    The Port Triggering Screen ………………………………………………………………………………………….

    200

    11.3.1 Add/Edit Port Triggering Rule ……………………………………………………………………………….

    202

    11.4 The DMZ Screen …………………………………………………………………………………………………………

    204

    11.5 The ALG Screen …………………………………………………………………………………………………………..

    204

    11.6 The Address Mapping Screen ……………………………………………………………………………………..

    205

    11.6.1 Add/Edit Address Mapping Rule ………………………………………………………………………….

    206

    11.7

    The NAT Sessions Screen ……………………………………………………………………………………………..

    207

    11.8

    Technical Reference ……………………………………………………………………………………………………

    208

    11.8.1 NAT Definitions …………………………………………………………………………………………………….

    208

    11.8.2 What NAT Does …………………………………………………………………………………………………..

    209

    11.8.3 How NAT Works ……………………………………………………………………………………………………

    210

    11.8.4 NAT Application ………………………………………………………………………………………………….

    210

    Chapter 12

    Dynamic DNS Setup………………………………………………………………………………………………………….

    213

    12.1 DNS Overview ……………………………………………………………………………………………………………..

    213

    12.1.1 What You Can Do in this Chapter ………………………………………………………………………..

    213

    12.1.2 What You Need To Know …………………………………………………………………………………….

    213

    12.2

    The DNS Entry Screen …………………………………………………………………………………………………

    214

    12.2.1 Add/Edit DNS Entry ……………………………………………………………………………………………..

    214

    12.3 The Dynamic DNS Screen ……………………………………………………………………………………………

    215

    Chapter 13

    IGMP/MLD

    ………………………………………………………………………………………………………………………..

    217

    13.1 ……………………………………………………………………………………………………IGMP/MLD Overview

    217

    13.1.1 …………………………………………………………………………………….What You Need To Know

    217

    13.2 ……………………………………………………………………………………………….

    The IGMP/MLD Screen

    217

    Chapter 14

    Vlan Group ………………………………………………………………………………………………………………………

    220

    14.1 …………………………………………………………………………………………………………………….

    Overview

    220

    14.1.1 ………………………………………………………………………..What You Can Do in this Chapter

    220

    VMG/XMG Series User’s Guide

    9

    Table of Contents

    14.2 The Vlan Group Screen ……………………………………………………………………………………………….

    220

    14.2.1 Add/Edit a VLAN Group ………………………………………………………………………………………

    221

    Chapter 15

    Interface Grouping …………………………………………………………………………………………………………..

    222

    15.1

    Interface Grouping Overview ……………………………………………………………………………………..

    222

    15.1.1 What You Can Do in this Chapter ………………………………………………………………………..

    222

    15.2

    The Interface Grouping Screen ……………………………………………………………………………………

    222

    15.2.1 Interface Group Configuration …………………………………………………………………………..

    224

    15.2.2 Interface Grouping Criteria ………………………………………………………………………………..

    225

    Chapter 16

    USB Service ………………………………………………………………………………………………………………………

    227

    16.1

    USB Service Overview …………………………………………………………………………………………………

    227

    16.1.1 What You Can Do in this Chapter ………………………………………………………………………..

    227

    16.1.2 What You Need To Know ……………………………………………………………………………………

    227

    16.1.3 Before You Begin …………………………………………………………………………………………………

    228

    16.2

    The File Sharing Screen ………………………………………………………………………………………………..

    228

    16.2.1 The Add New Share Screen …………………………………………………………………………………

    230

    16.2.2 The Add New User Screen …………………………………………………………………………………..

    231

    16.3

    The Media Server Screen …………………………………………………………………………………………….

    231

    Chapter 17

    Home Connectivity…………………………………………………………………………………………………………..

    233

    17.1 Home Connectivity Overview ……………………………………………………………………………………..

    233

    17.2 The Home Connectivity Screen ……………………………………………………………………………………

    233

    Chapter 18

    Firewall …………………………………………………………………………………………………………………………….

    235

    18.1

    Firewall Overview ………………………………………………………………………………………………………..

    235

    18.1.1 What You Can Do in this Chapter ………………………………………………………………………..

    235

    18.1.2 What You Need to Know …………………………………………………………………………………….

    236

    18.2

    The Firewall Screen ………………………………………………………………………………………………………

    236

    18.3

    The Protocol Screen ……………………………………………………………………………………………………

    237

    18.3.1 Add New/Edit Protocol Entry ……………………………………………………………………………….

    238

    18.4

    The Access Control Screen …………………………………………………………………………………………

    239

    18.4.1 Add/Edit an ACL Rule …………………………………………………………………………………………

    240

    18.5

    The DoS Screen …………………………………………………………………………………………………………..

    242

    Chapter 19

    MAC Filter ………………………………………………………………………………………………………………………..

    244

    19.1

    MAC Filter Overview ……………………………………………………………………………………………………

    244

    19.2

    The MAC Filter Screen ………………………………………………………………………………………………….

    244

    VMG/XMG Series User’s Guide

    10

    Table of Contents

    Chapter 20

    Parental Control ……………………………………………………………………………………………………………….

    246

    20.1

    Parental Control Overview ………………………………………………………………………………………….

    246

    20.2

    The Parental Control Screen ………………………………………………………………………………………..

    246

    20.2.1 Add/Edit a Parental Control Profile …………………………………………………………………….

    247

    Chapter 21

    Scheduler Rule …………………………………………………………………………………………………………………

    252

    21.1

    Scheduler Rule Overview ……………………………………………………………………………………………

    252

    21.2

    The Scheduler Rule Screen …………………………………………………………………………………………..

    252

    21.2.1 Add/Edit a Schedule Rule ……………………………………………………………………………………

    252

    Chapter 22

    Certificates ………………………………………………………………………………………………………………………

    254

    22.1

    Certificates Overview …………………………………………………………………………………………………

    254

    22.1.1 What You Can Do in this Chapter ………………………………………………………………………..

    254

    22.2 What You Need to Know ……………………………………………………………………………………………..

    254

    22.3

    The Local Certificates Screen ………………………………………………………………………………………

    254

    22.3.1 Create Certificate Request ………………………………………………………………………………..

    255

    22.3.2 View Certificate Request ……………………………………………………………………………………

    256

    22.4

    The Trusted CA Screen ………………………………………………………………………………………………..

    257

    22.4.1 View Trusted CA Certificate ……………………………………………………………………………….

    258

    22.4.2 Import Trusted CA Certificate ……………………………………………………………………………..

    259

    Chapter 23

    Voice……………………………………………………………………………………………………………………………….

    261

    23.1

    Voice Overview ………………………………………………………………………………………………………….

    261

    23.1.1 What You Can Do in this Chapter ………………………………………………………………………..

    261

    23.1.2 What You Need to Know About VoIP …………………………………………………………………..

    261

    23.2

    Before You Begin …………………………………………………………………………………………………………

    262

    23.3

    The SIP Account Screen ……………………………………………………………………………………………….

    262

    23.3.1 The SIP Account Add/Edit Screen ………………………………………………………………………..

    263

    23.4

    The SIP Service Provider Screen …………………………………………………………………………………..

    267

    23.4.1 The SIP Service Provider Add/Edit Screen …………………………………………………………….

    268

    23.5 The Phone Device Screen …………………………………………………………………………………………..

    272

    23.5.1 The Phone Device Edit Screen …………………………………………………………………………….

    273

    23.6 The Phone Region Screen …………………………………………………………………………………………..

    274

    23.7

    The Call Rule Screen …………………………………………………………………………………………………..

    275

    23.8

    The Call History Screen ………………………………………………………………………………………………..

    276

    23.9 The Call Summary Screen ……………………………………………………………………………………………

    277

    23.10 Technical Reference ………………………………………………………………………………………………….

    278

    23.10.1 Quality of Service (QoS) …………………………………………………………………………………….

    286

    23.10.2 Phone Services Overview …………………………………………………………………………………..

    286

    VMG/XMG Series User’s Guide

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    Table of Contents

    Chapter 24

    Log ………………………………………………………………………………………………………………………………….

    291

    24.1 Log Overview ………………………………………………………………………………………………………………

    291

    24.1.1 What You Can Do in this Chapter ………………………………………………………………………..

    291

    24.1.2 What You Need To Know …………………………………………………………………………………….

    291

    24.2

    The System Log Screen ……………………………………………………………………………………………….

    292

    24.3

    The Security Log Screen ……………………………………………………………………………………………..

    292

    Chapter 25

    Traffic Status …………………………………………………………………………………………………………………….

    294

    25.1

    Traffic Status Overview ………………………………………………………………………………………………..

    294

    25.1.1 What You Can Do in this Chapter ………………………………………………………………………..

    294

    25.2 The WAN Status Screen ………………………………………………………………………………………………..

    294

    25.3

    The LAN Status Screen ………………………………………………………………………………………………..

    295

    25.4

    The NAT Status Screen …………………………………………………….

    296

    Chapter 26

    VoIP Status ………………………………………………………………………………………………………………………

    298

    26.1

    VoIP Status Overview ………………………………………………………………………………………………….

    298

    Chapter 27

    ARP Table…………………………………………………………………………………………………………………………

    301

    27.1 ARP Table Overview …………………………………………………………………………………………………..

    301

    27.1.1 How ARP Works ……………………………………………………………………………………………………

    301

    27.2

    ARP Table Screen ………………………………………………………………………………………………………..

    302

    Chapter 28

    Routing Table……………………………………………………………………………………………………………………

    303

    28.1

    Routing Table Overview …………………………………………………………………………………………….

    303

    28.2

    The Routing Table Screen …………………………………………………………………………………………….

    303

    Chapter 29

    Multicast Status ……………………………………………………………………………………………………………….

    305

    29.1

    Multicast Status Overview …………………………………………………………………………………………..

    305

    29.2

    The IGMP Status Screen ……………………………………………………………………………………………….

    305

    29.3

    The MLD Status Screen ………………………………………………………………………………………………..

    306

    Chapter 30

    xDSL Statistics …………………………………………………………………………………………………………………..

    307

    30.1 xDSL Statistics Overview ………………………………………………………………………………………………

    307

    Chapter 31

    WLAN Station Status ………………………………………………………………………………………………………….

    309

    VMG/XMG Series User’s Guide

    12

    Table of Contents

    31.1

    WLAN Station Status Overview …………………………………………………………………………………….

    309

    Chapter 32

    Cellular Statistics ……………………………………………………………………………………………………………..

    311

    32.1

    Cellular Statistics Overview ………………………………………………………………………………………….

    311

    32.2

    The Cellular Statistics Screen ………………………………………………………………………………………..

    311

    Chapter 33

    System……………………………………………………………………………………………………………………………..

    313

    33.1

    System Overview ………………………………………………………………………………………………………..

    313

    33.2

    The System Screen ……………………………………………………………………………………………………….

    313

    Chapter 34

    User Account……………………………………………………………………………………………………………………

    314

    34.1 User Account Overview ………………………………………………………………………………………………

    314

    34.2

    The User Account Screen …………………………………………………………………………………………….

    314

    34.2.1 The User Account Add/Edit Screen ……………………………………………………………………..

    315

    Chapter 35

    Remote Management ………………………………………………………………………………………………………

    317

    35.1 Remote Management Overview …………………………………………………………………………………

    317

    35.2 The MGMT Services Screen …………………………………………………………………………………………

    317

    35.3

    The Trust Domain Screen ……………………………………………………………………………………………..

    318

    35.4 The Add Trust Domain Screen ………………………………………………………………………………………

    319

    Chapter 36

    SNMP ……………………………………………………………………………………………………………………………….

    320

    36.1 SNMP Overview ………………………………………………………………………………………………………….

    320

    36.2 The SNMP Screen …………………………………………………………………………………………………………

    321

    Chapter 37

    Time Settings…………………………………………………………………………………………………………………….

    323

    37.1

    Time Settings Overview ………………………………………………………………………………………………..

    323

    37.2

    The Time Screen ………………………………………………………………………………………………………….

    323

    Chapter 38

    E-mail Notification ……………………………………………………………………………………………………………

    325

    38.1

    E-mail Notification Overview ……………………………………………………………………………………….

    325

    38.2

    The Email Notification Screen ………………………………………………………………………………………

    325

    38.2.1 Email Notification Edit ………………………………………………………………………………………….

    326

    Chapter 39

    Log Setting

    ………………………………………………………………………………………………………………………

    327

    VMG/XMG Series User’s Guide

    13

    Table of Contents

    39.1

    Logs Setting Overview …………………………………………………………………………………………………

    327

    39.2

    The Log Settings Screen ……………………………………………………………………………………………….

    327

    39.2.1 Example E-mail Log ……………………………………………………………………………………………..

    329

    Chapter 40

    Firmware Upgrade ……………………………………………………………………………………………………………

    331

    40.1 Firmware Upgrade Overview ………………………………………………………………………………………

    331

    40.2

    The Firmware Screen ……………………………………………………………………………………………………

    331

    Chapter 41

    Backup Restore ………………………………………………………………………………………………………………..

    334

    41.1 Backup Restore Overview …………………………………………………………………………………………..

    334

    41.2

    The Backup Restore Screen …………………………………………………………………………………………

    334

    41.3 The Reboot Screen ……………………………………………………………………………………………………..

    336

    Chapter 42

    Diagnostic

    ………………………………………………………………………………………………………………………..

    337

    42.1 …………………………………………………………………………………………………..

    Diagnostic Overview

    337

    42.1.1 ………………………………………………………………………..What You Can Do in this Chapter

    337

    42.2 ……………………………………………………………………………………………..What You Need to Know

    337

    42.3 ……………………………………………………………………………………Ping & TraceRoute & NsLookup

    338

    42.4 ………………………………………………………………………………………….

    The 802.1ag (CFM) Screen

    339

    42.5 …………………………………………………………………………………………The 802.3ah (OAM) Screen

    340

    42.6 …………………………………………………………………………………………………The OAM Ping Screen

    341

    Chapter 43

    Troubleshooting………………………………………………………………………………………………………………..

    343

    43.1 …………………………………………………………………….Power, Hardware Connections, and LEDs

    343

    43.2 ……………………………………………………………………………………

    Zyxel Device Access and Login

    344

    43.3 ……………………………………………………………………………………………………………

    Internet Access

    345

    43.4 ……………………………………………………………………………………………….

    Wireless Internet Access

    347

    43.5 ………………………………………………………………………………………………USB Device Connection

    348

    43.6 ……………………………………………………………………………………………………………………………

    UPnP

    348

    Part III: Appendices …………………………………………………………………………..

    349

    Appendix A ………………………………………………………………………………………..Customer Support

    350

    Appendix B …………………………………………………………………………………………………Wireless LANs

    356

    Appendix C ………………………………………………………………………………………………………………IPv6

    369

    Appendix D ………………………………………………………………………………………………………..Services

    377

    VMG/XMG Series User’s Guide

    14

    Table of Contents

    Appendix E Legal Information

    …………………………………………………………………………………………. 381

    Index ……………………………………………………………………………………………………………………………….

    389

    VMG/XMG Series User’s Guide

    15

    16

    CHAPTER 1

    Introducing the Zyxel Device

    1.1 Overview

    The Zyxel Device is a wireless VDSL router and Gigabit Ethernet gateway.

    Zyxel Device refers to these models as outlined below.

    VMG1312-B10D

    XMG3927-B50A

    VMG3312-T20A

    VMG3927-Bx0A

    VMG3625-T20A

    VMG8823-Bx0B

    VMG3925-B10B

    VMG8825-Bx0A

    VMG3925-B10C

    VMG8924-B10D

    The following table describes the feature differences of the Zyxel Device by model.

    Table 1 Zyxel Device Comparison Table

    VMG1312-B10D

    VMG3312-T20A

    VMG3625-T20A

    VMG3925-B10B

    VMG3925-B10C

    Gigabit

    V

    V

    V

    V

    Ethernet

    Ports

    2.4G

    V

    V

    V

    V

    V

    WLAN

    5G WLAN

    V

    V

    V

    G.fast

    VoIP

    Table 2 Zyxel Device Comparison Table

    XMG3927-B50A

    VMG3927-BX0A

    VMG8823-BX0B

    VMG8825-BX0A

    VMG8924-B10D

    Gigabit

    V

    V

    V

    V

    V

    Ethernet

    Ports

    2.4G

    V

    V

    V

    V

    V

    WLAN

    5G WLAN

    V

    V

    V

    V

    V

    G.fast

    V

    VoIP

    V

    V

    V

    VMG/XMG Series User’s Guide

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    Chapter 1 Introducing the Zyxel Device

    1.1.1 Internet Access

    Your Zyxel Device provides shared Internet access by connecting the DSL port to the DSL or MODEM jack on a splitter or your telephone jack. You can have multiple WAN services over one ADSL or VDSL. The Zyxel Device cannot work in ADSL and VDSL mode at the same time.

    Note: The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you configure in the Zyxel Device. Refer to Section 6.2 on page 97 for the Network Setting > Broadband screen.

    Computers can connect to the Zyxel Device’s LAN ports (or wirelessly).

    Figure 1 Zyxel Device’s Internet Access Application

    DSL

    A

    DSL

    A

    You can also configure IP filtering on the Zyxel Device for secure Internet access. When the IP filter is on, all incoming traffic from the Internet to your network is blocked by default unless it is initiated from your network. This means that probes from the outside to your network are not allowed, but you can safely browse the Internet and download files.

    Only use firmware for your Zyxel Device’s specific model. Refer to the label on the bottom of your Zyxel Device.

    1.1.2 G.fast

    You can have gigabit Internet access by connecting the DSL port to the DSL or MODEM jack on a splitter or your telephone jack for G.fast.

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    Chapter 1 Introducing the Zyxel Device

    G.FAST is the acronym for Fast Access to Subscriber Terminals, and the letter G stands for the ITU-T G series of recommendations. G.fast is a technology providing gigabit speeds over traditional copper twisted-pair wires. G.fast applies Fiber-To-The-distribution point (FTTdp) structure, which reuses the deployed copper wire for the final meters.

    Figure 2 Zyxel Device’s Internet Access Application: G.fast

    1.1.3 Ethernet WAN

    If you prefer not to use a DSL line and you have another broadband modem or router (such as ADSL) available, you can use the Ethernet WAN port and then connect it to the broadband modem or router. This way, you can access the Internet via an Ethernet connection and still use the QoS, Firewall and parental control functions on the Zyxel Device.

    Figure 3 Zyxel Device’s Internet Access Application: Ethernet WAN

    1.1.4 Triple Play

    The ISP may provide “triple play” service to the Zyxel Device. This allows you to take advantage of “triple play” services such as Voice over IP telephony, and streaming video/audio media all at the same time, with no noticeable loss in bandwidth.

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    Chapter 1 Introducing the Zyxel Device

    Figure 4 Triple Play Example

    1.1.5 WAN Priority

    The WAN connection priority is as follows:

    1Ethernet WAN

    2G.fast/DSL

    3Cellular WAN (3G/4G)

    See Section 1.1.7 on page 21 for more information about Cellular backup.

    1.1.6Wireless Access

    The Zyxel Device is a wireless Access Point (AP) for IEEE 802.11b/g/n/a/ac wireless clients, such as notebook computers, iPads, smartphones, etc. It allows them to connect to the Internet without having to rely on inconvenient Ethernet cables.

    Your Zyxel Device supports Wi-Fi Protected Setup (WPS), which allows you to quickly set up a wireless network with strong security.

    See Section 1.5.1 on page 32 for more information about how to set up a wireless network with WLAN and WPS buttons.

    Figure 5 Wireless Access Example

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    Chapter 1 Introducing the Zyxel Device

    1.1.7 Zyxel Device’s USB Support

    The USB port of the Zyxel Device is used for cellular WAN backup, file-sharing, and media server.

    Cellular WAN (3G/4G) Backup

    Connect a supported cellular USB dongle with an active SIM card to the USB port. This adds a second WAN interface and allows the Zyxel Device to wirelessly access the Internet via a cellular network. The cellular WAN connection is a backup in case the DSL connection fails.

    To set up a cellular connection, click Network > Broadband > Cellular Backup.

    To update the supported cellular USB dongle list, download the latest WWAN package from the Zyxel website and upload it to the Zyxel Device using the Maintenance > Firmware Upgrade screen.

    Figure 6 Internet Access Application: Cellular WAN

    DSL

    File Sharing

    Use the built-in USB 3.0 port to share files on a USB memory stick or a USB hard drive (B). Use FTP to access the files on the USB device.

    Figure 7 USB File Sharing Application

    DSL

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    Chapter 1 Introducing the Zyxel Device

    Media Server

    You can also use the Zyxel Device as a media server. This lets anyone on your network play video, music, and photos from a USB device (B) connected to the Zyxel Device’s USB port (without having to copy them to another computer).

    Figure 8 USB Media Server Application

    DSL

    1.1.8 VoIP Features

    You can register up to 2 SIP (Session Initiation Protocol) accounts and use the Zyxel Device to make and receive VoIP telephone calls:

    Figure 9 Zyxel Device’s VoIP Features

    Calls via a VoIP service provider — the Zyxel Device sends your call to a VoIP service provider’s SIP server which forwards your calls to either VoIP or PSTN phones.

    1.2 Ways to Manage the Zyxel Device

    Use any of the following methods to manage the Zyxel Device.

    Web Configurator. This is recommended for everyday management of the Zyxel Device using a (supported) web browser.

    FTP. Use FTP for firmware upgrades and configuration backup/restore.

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    Chapter 1 Introducing the Zyxel Device

    1.3 Good Habits for Managing the Zyxel Device

    Do the following things regularly to make the Zyxel Device more secure and to manage the Zyxel Device more effectively.

    Change the password. Use a password that’s not easy to guess and that consists of different types of characters, such as numbers and letters.

    Write down the password and put it in a safe place.

    Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the Zyxel Device to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the Zyxel Device. You could simply restore your last configuration.

    1.4Hardware

    Refer to the Zyxel Device’s Quick Start Guides to see the product drawings and how to make the hardware connections.

    The following table describes the items on the panels.

    Table 3 Panel Ports and Buttons

    LABEL

    DESCRIPTION

    WLAN

    Press the WLAN button for more than one second to enable the wireless function.

    WPS

    Press the WPS button for more than one second to quickly set up a secure wireless connection

    between the device and a WPS-compatible client.

    USB

    The USB port is used for cellular WAN backup, file-sharing, media server, and print server.

    DSL

    Connect a RJ-11 cable to the DSL port for Internet access.

    PHONE1 ~

    Connect analog phones to the phone ports to make phone calls.

    PHONE2

    LAN1 ~ LAN4

    Connect computers or other Ethernet devices to Ethernet ports for Internet access.

    WAN

    Connect an Ethernet cable to the Ethernet WAN port for Internet access.

    Power

    Connect the power cable can press the power button to start the device.

    Reset

    Press the button to return the Zyxel Device to the factory defaults.

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    Chapter 1 Introducing the Zyxel Device

    1.5 LEDs (Lights)

    None of the LEDs are on if the Zyxel Device is not receiving power.

    Table 4 VMG1312-B10D LED Descriptions

    LED

    COLOR

    STATUS

    DESCRIPTION

    POWER

    Green

    On

    The Zyxel Device is receiving power and ready for use.

    Blinking

    The Zyxel Device is self-testing.

    Red

    On

    The Zyxel Device detected an error while self-testing, or there is a device

    malfunction.

    Off

    The Zyxel Device is not receiving power.

    DSL

    Green

    On

    The DSL line is up.

    Blinking

    The Zyxel Device is initializing the DSL line.

    Off

    The DSL line is down.

    INTERNET

    Green

    On

    The Zyxel Device has an IP connection but no traffic.

    Your device has a WAN IP address (either static or assigned by a DHCP

    server), PPP negotiation was successfully completed (if used) and the DSL

    connection is up.

    Blinking

    The Zyxel Device is sending or receiving IP traffic.

    Off

    There is no Internet connection or the gateway is in bridged mode.

    Red

    On

    The Zyxel Device attempted to make an IP connection but failed. Possible

    causes are no response from a DHCP server, no PPPoE response, PPPoE

    authentication failed.

    ETHERNET1~4

    Green

    On

    The Zyxel Device has a successful 10/100 Mbps Ethernet connection with a

    device on the Local Area Network (LAN).

    Blinking

    The Zyxel Device is sending or receiving data to/from the LAN at 10/100

    Mbps.

    Off

    The Zyxel Device does not have an Ethernet connection with the LAN.

    WLAN/WPS

    Green

    On

    The wireless network is activated.

    Blinking

    The Zyxel Device is communicating with wireless clients.

    Amber

    Blinking

    The Zyxel Device is setting up a WPS connection with a wireless client.

    Off

    The wireless network is not activated.

    USB

    Green

    On

    The Zyxel Device recognizes a USB connection through the USB slot.

    Blinking

    The Zyxel Device is sending/receiving data to/from the USB device

    connected to it.

    Off

    The Zyxel Device does not detect a USB connection through the USB slot.

    Table 5 VMG3312-T20A LED Descriptions

    LED

    COLOR

    STATUS

    DESCRIPTION

    POWER

    Green

    On

    The Zyxel Device is receiving power and ready for use.

    Blinking

    The Zyxel Device is self-testing.

    Red

    On

    The Zyxel Device detected an error while self-testing, or there is a device

    malfunction.

    Off

    The Zyxel Device is not receiving power.

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    Chapter 1 Introducing the Zyxel Device

    Table 5 VMG3312-T20A LED Descriptions (continued)

    LED

    COLOR

    STATUS

    DESCRIPTION

    ETHERNET1~4

    Green

    On

    The Zyxel Device has a successful 10/100 Mbps Ethernet connection with a

    device on the Local Area Network (LAN).

    Blinking

    The Zyxel Device is sending or receiving data to/from the LAN at 10/100

    Mbps.

    Off

    The Zyxel Device does not have an Ethernet connection with the LAN.

    WLAN

    Green

    On

    The wireless network is activated.

    Blinking

    The Zyxel Device is communicating with wireless clients.

    WPS

    Amber

    Blinking

    The Zyxel Device is setting up a WPS connection with a wireless client.

    Off

    The wireless network is not activated.

    DSL

    Green

    On

    The VDSL line is up.

    Blinking

    The Zyxel Device is initializing the VDSL line.

    Off

    The DSL line is down.

    Orange

    On

    The ADSL line is up.

    Slow

    The Zyxel Device is detecting carrier signals.

    Blinking

    Fast

    The Zyxel Device is initializing the VDSL line.

    Blinking

    WAN

    Green

    On

    The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection

    on the WAN.

    Blinking

    The Zyxel Device is sending or receiving data to/from the WAN at 10/100/

    1000 Mbps.

    Off

    The Zyxel Device does not have an Ethernet connection with the WAN.

    INTERNET

    Green

    On

    The Zyxel Device has an IP connection but no traffic.

    Your device has a WAN IP address (either static or assigned by a DHCP

    server). PPP negotiation was successfully completed (if used) and the DSL

    connection is up.

    Blinking

    The VMG is sending or receiving IP traffic.

    Off

    There is no Internet connection or the gateway is in bridged mode.

    Red

    On

    The VMG attempted to make an IP connection but failed. Possible causes

    are no response from a DHCP server, no PPPoE response, PPPoE

    authentication failed.

    USB

    Green

    On

    The Zyxel Device recognizes a USB connection through the USB slot.

    Blinking

    The Zyxel Device is sending/receiving data to/from the USB device

    connected to it.

    Off

    The Zyxel Device does not detect a USB connection through the USB slot.

    Table 6 VMG3625-T20A LED Descriptions

    LED

    COLOR

    STATUS

    DESCRIPTION

    POWER

    Green

    On

    The Zyxel Device is receiving power and ready for use.

    Blinking

    The Zyxel Device is self-testing.

    Red

    On

    The Zyxel Device detected an error while self-testing, or there is a device

    malfunction.

    Blinking

    The Zyxel Device is upgrading firmware.

    Off

    The Zyxel Device is not receiving power.

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    Chapter 1 Introducing the Zyxel Device

    Table 6 VMG3625-T20A LED Descriptions (continued)

    LED

    COLOR

    STATUS

    DESCRIPTION

    DSL

    Green

    On

    The VDSL line is up.

    Blinking

    The Zyxel Device is initializing the VDSL line.

    Off

    The DSL line is down.

    Orange

    On

    The ADSL line is up.

    Slow

    The Zyxel Device is detecting carrier signals.

    Blinking

    Fast

    The Zyxel Device is initializing the ADSL line.

    Blinking

    INTERNET

    Green

    On

    The Zyxel Device has an IP connection but no traffic.

    Your device has a WAN IP address (either static or assigned by a DHCP

    server). PPP negotiation was successfully completed (if used) and the DSL

    connection is up.

    Blinking

    The VMG is sending or receiving IP traffic.

    Off

    There is no Internet connection or the gateway is in bridged mode.

    Red

    On

    The VMG attempted to make an IP connection but failed. Possible causes

    are no response from a DHCP server, no PPPoE response, PPPoE

    authentication failed.

    WAN

    Green

    On

    The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection

    on the WAN.

    Blinking

    The Zyxel Device is sending or receiving data to/from the WAN at 10/100/

    1000 Mbps.

    Off

    The Zyxel Device does not have an Ethernet connection with the WAN.

    ETHERNET1~4

    Green

    On

    The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection

    with a device on the Local Area Network (LAN).

    Blinking

    The Zyxel Device is sending or receiving data to/from the LAN at 10/100

    Mbps.

    Off

    The Zyxel Device does not have an Ethernet connection with the LAN.

    WLAN

    Green

    On

    The wireless network is activated.

    Blinking

    The Zyxel Device is communicating with wireless clients.

    Off

    The wireless network is not activated or down.

    Orange

    Blinking

    The Zyxel Device is setting up a WPS connection with a 2.4 GHz or 5 GHz

    wireless client.

    USB

    Green

    On

    The Zyxel Device recognizes a USB connection through the USB slot.

    Blinking

    The Zyxel Device is sending/receiving data to/from the USB device

    connected to it.

    Off

    The Zyxel Device does not detect a USB connection through the USB slot.

    Table 7 VMG3925-B10B LED Descriptions

    LED

    COLOR

    STATUS

    DESCRIPTION

    Power

    Green

    On

    The Zyxel Device is receiving power and ready for use.

    Blinking

    The Zyxel Device is self-testing.

    Red

    On

    The Zyxel Device detected an error while self-testing, or there is a device

    malfunction.

    Off

    The Zyxel Device is not receiving power.

    VMG/XMG Series User’s Guide

    26

    Chapter 1 Introducing the Zyxel Device

    Table 7 VMG3925-B10B LED Descriptions (continued)

    LED

    COLOR

    STATUS

    DESCRIPTION

    DSL

    Green

    On

    The VDSL line is up.

    Blinking

    The Zyxel Device is initializing the VDSL line.

    Orange

    On

    The ADSL line is up.

    Blinking

    The Zyxel Device is initializing the ADSL line.

    Off

    The DSL line is down.

    Internet

    Green

    On

    The Zyxel Device has an IP connection but no traffic.

    Your device has a WAN IP address (either static or assigned by a DHCP

    server), PPP negotiation was successfully completed (if used) and the DSL

    connection is up.

    Blinking

    The Zyxel Device is sending or receiving IP traffic.

    Off

    There is no Internet connection or the gateway is in bridged mode.

    Red

    On

    The Zyxel Device attempted to make an IP connection but failed. Possible

    causes are no response from a DHCP server, no PPPoE response, PPPoE

    authentication failed.

    Ethernet

    Green

    On

    The Zyxel Device has a successful 1000 Mbps Ethernet connection on the

    WAN

    WAN.

    Blinking

    The Zyxel Device is sending or receiving data to/from the WAN at 1000

    Mbps.

    Orange

    On

    The Zyxel Device has a successful 10/100 Mbps Ethernet connection on the

    WAN.

    Blinking

    The Zyxel Device is sending or receiving data to/from the WAN at 10/100

    Mbps.

    Off

    There is no Ethernet connection on the WAN.

    LAN1~4

    Green

    On

    The Zyxel Device has a successful 1000 Mbps Ethernet connection with a

    device on the Local Area Network (LAN).

    Blinking

    The Zyxel Device is sending or receiving data to/from the LAN at 1000 Mbps.

    Off

    The Zyxel Device does not have an Ethernet connection with the LAN.

    2.4G WLAN/

    Green

    On

    The 2.4 GHz wireless network is activated.

    WPS

    Blinking

    The Zyxel Device is communicating with 2.4 GHz wireless clients.

    Amber

    Blinking

    The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless

    client.

    Off

    The 2.4 GHz wireless network is not activated.

    5G WLAN/

    Green

    On

    The 5 GHz wireless network is activated.

    WPS

    Blinking

    The Zyxel Device is communicating with 5 GHz wireless clients.

    Amber

    Blinking

    The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.

    Off

    The 5 GHz wireless network is not activated.

    USB1

    Green

    On

    The Zyxel Device recognizes a USB connection through the USB1 slot.

    Blinking

    The Zyxel Device is sending/receiving data to /from the USB device

    connected to it.

    Off

    The Zyxel Device does not detect a USB connection through the USB1 slot.

    VMG/XMG Series User’s Guide

    27

    Chapter 1 Introducing the Zyxel Device

    Table 8 VMG3925-B10C LED Descriptions

    LED

    COLOR

    STATUS

    DESCRIPTION

    Power

    Green

    On

    The Zyxel Device is receiving power and ready for use.

    Blinking

    The Zyxel Device is self-testing.

    Red

    On

    The Zyxel Device detected an error while self-testing, or there is a device

    malfunction.

    Blinking

    The Zyxel Device is uploading firmware.

    Off

    The Zyxel Device is not receiving power.

    DSL

    Green

    On

    The VDSL line is up.

    Blinking

    The Zyxel Device is looking for a VDSL line.

    (slow)

    Blinking

    The Zyxel Device is initializing the VDSL line.

    (fast)

    Amber

    On

    The ADSL line is up.

    Blinking

    The Zyxel Device is looking for an ADSL line.

    (slow)

    Blinking

    The Zyxel Device is initializing the ADSL line.

    (fast)

    Off

    The DSL line is down.

    Internet

    Green

    On

    The Zyxel Device has an IP connection but no traffic.

    Your device has a WAN IP address (either static or assigned by a DHCP

    server), PPP negotiation was successfully completed (if used) and the DSL

    connection is up.

    Blinking

    The Zyxel Device is sending or receiving IP traffic.

    Off

    There is no Internet connection or the gateway is in bridged mode.

    Red

    On

    The Zyxel Device attempted to make an IP connection but failed. Possible

    causes are no response from a DHCP server, no PPPoE response, PPPoE

    authentication failed.

    WAN

    Green

    On

    The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection

    on the WAN.

    Blinking

    The Zyxel Device is sending or receiving data to/from the WAN at 10/100/

    1000 Mbps.

    Off

    There is no Ethernet connection on the WAN.

    LAN1~4

    Green

    On

    The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection

    with a device on the Local Area Network (LAN).

    Blinking

    The Zyxel Device is sending or receiving data to/from the LAN at 10/100/

    1000 Mbps.

    Off

    The Zyxel Device does not have an Ethernet connection with the LAN.

    2.4G WLAN/

    Green

    On

    The 2.4 GHz wireless network is activated.

    WPS

    Blinking

    The Zyxel Device is communicating with 2.4 GHz wireless clients.

    Amber

    Blinking

    The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless

    client.

    Off

    The 2.4 GHz wireless network is not activated.

    5G WLAN/

    Green

    On

    The 5 GHz wireless network is activated.

    WPS

    Blinking

    The Zyxel Device is communicating with 5 GHz wireless clients.

    Amber

    Blinking

    The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.

    Off

    The 5 GHz wireless network is not activated.

    VMG/XMG Series User’s Guide

    28

    Chapter 1 Introducing the Zyxel Device

    Table 8 VMG3925-B10C LED Descriptions (continued)

    LED

    COLOR

    STATUS

    DESCRIPTION

    USB

    Green

    On

    The Zyxel Device recognizes a USB connection through the USB1 slot.

    Blinking

    The Zyxel Device is sending/receiving data to /from the USB device

    connected to it.

    Off

    The Zyxel Device does not detect a USB connection through the USB1 slot.

    Table 9 XMG3927-B50A/VMG3927-BX0A/VMG8825-BX0A LED Descriptions

    LED

    COLOR

    STATUS

    DESCRIPTION

    POWER

    Blue

    On

    The Zyxel Device is receiving power and ready for use.

    Blinking

    The Zyxel Device is self-testing.

    Red

    On

    The Zyxel Device detected an error while self-testing, or there is a device

    malfunction.

    Blinking

    The Zyxel Device is uploading firmware.

    Off

    The Zyxel Device is not receiving power.

    WAN

    Blue

    On

    One of the following connections is up.

    ADSL

    G.fast

    VDSL

    • Ethernet connection on the WAN.

    Blinking

    The ADSL/G.fast/VDSL link is down, and the Zyxel Device is looking for an

    (slow)

    ADSL/G.fast/VDSL link.

    Blinking

    The Zyxel Device is initializing the ADSL/G.fast/VDSL link.

    (fast)

    Off

    There is no Ethernet connection on the WAN.

    INTERNET

    Blue

    On

    Your device has a WAN IP address (either static or assigned by a DHCP

    server), PPP negotiation was successfully completed (if used) and the DSL

    connection is up.

    Blinking

    The Zyxel Device is sending or receiving IP traffic.

    Off

    There is no Internet connection or the gateway is in bridged mode.

    Red

    On

    The Zyxel Device attempted to make an IP connection but failed. Possible

    causes are no response from a DHCP server, no PPPoE response, PPPoE

    authentication failed.

    ETHERNET1~4

    Blue

    On

    The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection

    with a device on the Local Area Network (LAN).

    Blinking

    The Zyxel Device is sending or receiving data to/from the LAN at 10/100/

    1000 Mbps.

    Off

    The Zyxel Device does not have an Ethernet connection with the LAN.

    2.4G WLAN/

    Blue

    On

    The 2.4 GHz wireless network is activated.

    WPS

    Blinking

    The Zyxel Device is communicating with 2.4 GHz wireless clients.

    Amber

    Blinking

    The Zyxel Device is setting up a WPS connection with a 2.4 GHz wireless

    client.

    Off

    The 2.4 GHz wireless network is not activated.

    5G WLAN/

    Blue

    On

    The 5 GHz wireless network is activated.

    WPS

    Blinking

    The Zyxel Device is communicating with 5 GHz wireless clients.

    Amber

    Blinking

    The Zyxel Device is setting up a WPS connection with a 5 GHz wireless client.

    Off

    The 5 GHz wireless network is not activated.

    VMG/XMG Series User’s Guide

    29

    Chapter 1 Introducing the Zyxel Device

    Table 10 VMG8823-BX0B LED Descriptions

    LED

    COLOR

    STATUS

    DESCRIPTION

    Power

    Green

    On

    The Zyxel Device is receiving power and ready for use.

    Blinking

    The Zyxel Device is self-testing.

    Red

    On

    The Zyxel Device detected an error while self-testing, or there is a device

    malfunction.

    Blinking

    The VMG is upgrading firmware.

    Off

    The Zyxel Device is not receiving power.

    DSL

    Green

    On

    The VDSL line is up.

    Slow

    The Zyxel Device is detecting carrier signals.

    Blinking

    Fast

    The Zyxel Device is initializing the VDSL line.

    Blinking

    Orange

    On

    The ADSL line is up.

    Slow

    The Zyxel Device is detecting carrier signals.

    Blinking

    Fast

    The Zyxel Device is initializing the ADSL line.

    Blinking

    Off

    The DSL line is down.

    Internet

    Green

    On

    The Zyxel Device has an IP connection but no traffic.

    Your device has a WAN IP address (either static or assigned by a DHCP

    server), PPP negotiation was successfully completed (if used) and the DSL

    connection is up.

    Blinking

    The Zyxel Device is sending or receiving IP traffic.

    Off

    There is no Internet connection or the gateway is in bridged mode.

    Red

    On

    The Zyxel Device attempted to make an IP connection but failed. Possible

    causes are no response from a DHCP server, no PPPoE response, PPPoE

    authentication failed.

    WAN

    Green

    On

    The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection

    on the WAN.

    Blinking

    The Zyxel Device is sending or receiving data to/from the WAN at 10/100/

    1000 Mbps.

    Off

    There is no Ethernet connection on the WAN.

    LAN1~4

    Green

    On

    The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection

    with a device on the Local Area Network (LAN).

    Blinking

    The Zyxel Device is sending or receiving data to/from the LAN at 10/100/

    1000 Mbps.

    Off

    The Zyxel Device does not have an Ethernet connection with the LAN.

    WLAN/WPS

    Green

    On

    The 2.4 GHz or 5 GHz wireless network is activated.

    Blinking

    The Zyxel Device is communicating with 2.4 GHz or 5 GHz wireless clients.

    Amber

    Blinking

    The Zyxel Device is setting up a WPS connection with a 2.4 GHz or 5 GHz

    wireless client.

    Off

    The 2.4 GHz or 5 GHz wireless network is not activated.

    VMG/XMG Series User’s Guide

    30

    Chapter 1 Introducing the Zyxel Device

    Table 10 VMG8823-BX0B LED Descriptions (continued)

    LED

    COLOR

    STATUS

    DESCRIPTION

    Phone1,

    Green

    On

    A SIP account is registered for the phone port.

    Phone2

    Blinking

    A telephone connected to the phone port has its receiver off of the hook or

    there is an incoming call.

    Orange

    On

    A SIP account is registered for the phone port and there is a voice message

    in the corresponding SIP account.

    Blinking

    A telephone connected to the phone port has its receiver off of the hook

    and there is a voice message in the corresponding SIP account.

    Off

    The phone port does not have a SIP account registered.

    USB

    Green

    On

    The Zyxel Device recognizes a USB connection through the USB slot.

    Blinking

    The Zyxel Device is sending/receiving data to /from the USB device

    connected to it.

    Off

    The Zyxel Device does not detect a USB connection through the USB slot.

    Table 11 VMG8924-B10D LED Descriptions

    LED

    COLOR

    STATUS

    DESCRIPTION

    Power

    Green

    On

    The Zyxel Device is receiving power and ready for use.

    Blinking

    The Zyxel Device is self-testing.

    Red

    On

    The Zyxel Device detected an error while self-testing, or there is a device

    malfunction.

    Blinking

    The VMG is upgrading firmware.

    Off

    The Zyxel Device is not receiving power.

    DSL

    Green

    On

    The VDSL line is up.

    Slow

    The Zyxel Device is detecting carrier signals.

    Blinking

    Fast

    The Zyxel Device is initializing the VDSL line.

    Blinking

    Orange

    On

    The ADSL line is up.

    Slow

    The Zyxel Device is detecting carrier signals.

    Blinking

    Fast

    The Zyxel Device is initializing the ADSL line.

    Blinking

    Off

    The DSL line is down.

    Internet

    Green

    On

    The Zyxel Device has an IP connection but no traffic.

    Your device has a WAN IP address (either static or assigned by a DHCP

    server), PPP negotiation was successfully completed (if used) and the DSL

    connection is up.

    Blinking

    The Zyxel Device is sending or receiving IP traffic.

    Off

    There is no Internet connection or the gateway is in bridged mode.

    Red

    On

    The Zyxel Device attempted to make an IP connection but failed. Possible

    causes are no response from a DHCP server, no PPPoE response, PPPoE

    authentication failed.

    WAN

    Green

    On

    The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection

    on the WAN.

    Blinking

    The Zyxel Device is sending or receiving data to/from the WAN at 10/100/

    1000 Mbps.

    Off

    There is no Ethernet connection on the WAN.

    VMG/XMG Series User’s Guide

    31

    Chapter 1 Introducing the Zyxel Device

    Table 11 VMG8924-B10D LED Descriptions (continued)

    LED

    COLOR

    STATUS

    DESCRIPTION

    LAN1~4

    Green

    On

    The Zyxel Device has a successful 10/100/1000 Mbps Ethernet connection

    with a device on the Local Area Network (LAN).

    Blinking

    The Zyxel Device is sending or receiving data to/from the LAN at 10/100/

    1000 Mbps.

    Off

    The Zyxel Device does not have an Ethernet connection with the LAN.

    WLAN/WPS

    Green

    On

    The 2.4 GHz or 5 GHz wireless network is activated.

    Blinking

    The Zyxel Device is communicating with 2.4 GHz or 5 GHz wireless clients.

    Orange

    Blinking

    The Zyxel Device is setting up a WPS connection with a 2.4 GHz or 5 GHz

    wireless client.

    Off

    The 2.4 GHz or 5 GHz wireless network is not activated.

    Phone1,

    Green

    On

    A SIP account is registered for the phone port.

    Phone2

    Blinking

    A telephone connected to the phone port has its receiver off of the hook or

    there is an incoming call.

    Orange

    On

    A SIP account is registered for the phone port and there is a voice message

    in the corresponding SIP account.

    Blinking

    A telephone connected to the phone port has its receiver off of the hook

    and there is a voice message in the corresponding SIP account.

    Off

    The phone port does not have a SIP account registered.

    USB

    Green

    On

    The Zyxel Device recognizes a USB connection through the USB slot.

    Blinking

    The Zyxel Device is sending/receiving data to /from the USB device

    connected to it.

    Off

    The Zyxel Device does not detect a USB connection through the USB slot.

    1.5.1 Using the WLAN and WPS Buttons

    If the wireless network is turned off, press the WLAN button. Check the WLAN/WPS LED on the front panel to see if the wireless network is active.

    You can also use the WPS button to quickly set up a secure wireless connection between the Zyxel Device and a WPS-compatible client by adding one device at a time.

    To activate WPS:

    1Make sure the POWER LED is on and not blinking.

    2Press the WPS button and release it.

    3Press the WPS button on another WPS-enabled device within range of the Zyxel Device. The WLAN/WPS LED flashes amber while the Zyxel Device sets up a WPS connection with the other wireless device.

    4Once the connection is successfully made, the WLAN/WPS LED shines blue or green.

    Note: If your Zyxel Device supports both 2.4 GHz and 5 GHz wireless networks, the connection to the 2.4 GHz wireless network has priority.

    To turn off the wireless network, press the WLAN button. The WLAN/WPS LED turns off when the wireless network is off.

    VMG/XMG Series User’s Guide

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    Chapter 1 Introducing the Zyxel Device

    See the following table to see how long you need to press the WLAN and WPS buttons on the Zyxel Device.

    Table 12 WLAN and WPA Buttons

    MODEL

    WLAN BUTTON

    WPS BUTTON

    VMG1312-B10D

    One second

    Two seconds

    VMG3312-T20A

    More than two seconds

    More than five seconds

    VMG3625-T20A

    More than two seconds

    More than five seconds

    VMG3925-B10B

    Two seconds

    Two seconds

    VMG3925-B10C

    More than two seconds

    More than five seconds

    XMG3927-B50A

    More than one second

    More than one second

    VMG3927-Bx0A

    More than one second

    More than one second

    VMG8823-Bx0B

    More than two seconds

    More than five seconds

    VMG8825-Bx0A

    More than one second

    More than one second

    VMG8924-B10D

    More than two seconds

    More than five seconds

    1.5.2 The RESET Button

    If you forget your password or cannot access the Web Configurator, you will need to use the RESET button to reload the factory-default configuration file. This means that you will lose all configurations that you had previously. The password will be reset to the factory default (see the device label), and the LAN IP address will be “192.168.1.1”.

    1Make sure the POWER LED is on (not blinking).

    2To set the device back to the factory default settings, press the RESET button or until the POWER LED begins to blink and then release it. When the POWER LED begins to blink, the defaults have been restored and the device restarts.

    See the following table to see how long you need to press the RESET button on the Zyxel Device. Table 13 RESET Button

    MODEL

    RESET BUTTON

    VMG1312-B10D

    One second

    VMG3312-T20A

    Five seconds

    VMG3625-T20A

    Five seconds

    VMG3925-B10B

    Ten seconds

    VMG3925-B10C

    More than five seconds

    XMG3927-B50A

    More than five seconds

    VMG3927-Bx0A

    More than five seconds

    VMG8823-Bx0B

    Five seconds

    VMG8825-Bx0A

    More than five seconds

    VMG8924-B10D

    Five seconds

    VMG/XMG Series User’s Guide

    33

    CHAPTER 2

    The Web Configurator

    2.1 Overview

    The web configurator is an HTML-based management interface that allows easy Zyxel Device setup and management via Internet browser. Use Internet Explorer 8.0 and later versions or Mozilla Firefox 3 and later versions or Safari 2.0 and later versions. The recommended screen resolution is 1024 by 768 pixels.

    In order to use the web configurator you need to allow:

    Web browser pop-up windows from your Zyxel Device. Web pop-up blocking is enabled by default in Windows XP SP (Service Pack) 2.

    JavaScript (enabled by default).

    Java permissions (enabled by default).

    2.1.1Accessing the Web Configurator

    1Make sure your Zyxel Device hardware is properly connected (refer to the Quick Start Guide).

    2Launch your web browser. If the Zyxel Device does not automatically re-direct you to the login screen, go to http://192.168.1.1.

    3A password screen displays. Select the language you prefer.

    4To access the administrative web configurator and manage the Zyxel Device, type the default username admin and the randomly assigned default password (see the device label) in the password screen and click Login. If you have changed the password, enter your password and click Login.

    Figure 10 Password Screen

    VMG/XMG Series User’s Guide

    34

    Zyxel VMG3312-T20A User Manual

    Chapter 2 The Web Configurator

    5The following screen displays when you log into the web configurator for the first time. Enter a new password, retype it to confirm, and click Change password. If you prefer to use the default password, click Skip.

    Figure 11 Change Password Screen

    6The Wizard screen displays when you log into the web configurator for the first time. Use the Wizard screens to configure the Zyxel Device’s time zone, basic Internet access, and wireless settings. See Chapter 3 on page 42 for more information about the Wizard screens.

    7The Connection Status page appears. Use this screen to configure basic Internet access, wireless settings, and parental control settings.

    Figure 12 Connection Status

    VMG/XMG Series User’s Guide

    35

    Chapter 2 The Web Configurator

    2.2 Web Configurator Layout

    Figure 13 Screen Layout

    A

    C

    B

    As illustrated above, the main screen is divided into these parts:

    A — Settings Icon (Navigation Panel & Side Bar)

    B — Widget Icon

    C — Main Window

    2.2.1Settings Icon

    Click this icon () to see the side bar and navigation panel.

    2.2.1.1 Side Bar

    The side bar provides some icons on the right hand side.

    VMG/XMG Series User’s Guide

    36

    Chapter 2 The Web Configurator

    The icons provide the following functions.

    Table 14 Web Configurator Icons in the Title Bar

    ICON DESCRIPTION

    Wizard: Click this icon to open screens where you can configure the Zyxel Device’s time zone

    Internet access, and wireless settings. See Chapter 3 on page 42 for more information about the

    Wizard screens.

    Theme: Click this icon to select a color that you prefer and apply it to the web configurator.Network Temporarily Disconnected

    Language: Select the language you prefer.

    Restart: Click this icon to reboot the Zyxel Device without turning the power off.

    Logout: Click this icon to log out of the web configurator.

    2.2.1.2 Navigation Panel

    Use the menu items on the navigation panel to open screens to configure Zyxel Device features. The following tables describe each menu item.

    Note: The menu items on the navigation panel vary among the models. See Section 1.1 on page 17 for more information about the feature differences of the Zyxel Device .

    Table 15 Navigation Panel Summary

    LINK

    TAB

    FUNCTION

    Connection Status

    Use this screen to configure basic Internet access, wireless settings, and

    parental control settings. This screen also shows the network status of the

    Zyxel Device and computers/devices connected to it.

    Network Setting

    Broadband

    Broadband

    Use this screen to view and configure ISP parameters, WAN IP address

    assignment, and other advanced properties. You can also add new

    WAN connections.

    Cellular Backup

    Use this screen to configure 3G WAN connection.

    Advanced

    Use this screen to enable or disable PTM over ADSL, Annex M/Annex J,

    and DSL PhyR functions.

    VMG/XMG Series User’s Guide

    37

    Chapter 2 The Web Configurator

    Table 15 Navigation Panel Summary (continued)

    LINK

    TAB

    FUNCTION

    Wireless

    General

    Use this screen to configure the wireless LAN settings and WLAN

    authentication/security settings.

    Guest/More AP

    Use this screen to configure multiple BSSs on the Zyxel Device.

    MAC

    Use this screen to block or allow wireless traffic from wireless devices of

    Authentication

    certain SSIDs and MAC addresses to the Zyxel Device.

    WPS

    Use this screen to configure and view your WPS (Wi-Fi Protected Setup)

    settings.

    WMM

    Use this screen to enable or disable Wi-Fi MultiMedia (WMM).

    Others

    Use this screen to configure advanced wireless settings.

    Channel Status

    Use this screen to scan wireless LAN channel noises and view the results.

    MESH

    Use this screen to enable or disable Zyxel Mesh (Multy Pro).

    Home

    LAN Setup

    Use this screen to configure LAN TCP/IP settings, and other advanced

    Networking

    properties.

    Static DHCP

    Use this screen to assign specific IP addresses to individual MAC

    addresses.

    UPnP

    Use this screen to turn UPnP and UPnP NAT-T on or off.

    Additional

    Use this screen to configure IP alias and public static IP.

    Subnet

    STB Vendor ID

    Use this screen to configure the Vendor IDs of the connected Set Top Box

    (STB) devices, which have the Zyxel Device automatically create static

    DHCP entries for the STB devices when they request IP addresses.

    Wake on LAN

    Use this screen to remotely turn on a device on the local network.

    TFTP Server Name

    Use DHCP option 66 to identify a TFTP server name.

    Routing

    Static Route

    Use this screen to view and set up static routes on the Zyxel Device.

    DNS Route

    Use this screen to forward DNS queries for certain domain names through

    a specific WAN interface to its DNS server(s).

    Policy Route

    Use this screen to configure policy routing on the Zyxel Device.

    RIP

    Use this screen to configure Routing Information Protocol to exchange

    routing information with other routers.

    QoS

    General

    Use this screen to enable QoS and traffic prioritizing. You can also

    configure the QoS rules and actions.

    Queue Setup

    Use this screen to configure QoS queues.

    Classification

    Use this screen to define a classifier.

    Setup

    Shaper Setup

    Use this screen to limit outgoing traffic rate on the selected interface.

    Policer Setup

    Use this screen to configure QoS policers.

    NAT

    Port Forwarding

    Use this screen to make your local servers visible to the outside world.

    Port Triggering

    Use this screen to change your Zyxel Device’s port triggering settings.

    DMZ

    Use this screen to configure a default server which receives packets from

    ports that are not specified in the Port Forwarding screen.

    ALG

    Use this screen to enable or disable SIP ALG.

    Address Mapping

    Use this screen to change your Zyxel Device’s address mapping settings.

    Sessions

    Use this screen to configure the maximum number of NAT sessions each

    client host is allowed to have through the Zyxel Device.

    VMG/XMG Series User’s Guide

    38

    Chapter 2 The Web Configurator

    Table 15 Navigation Panel Summary (continued)

    LINK

    TAB

    FUNCTION

    DNS

    DNS Entry

    Use this screen to view and configure DNS routes.

    Dynamic DNS

    Use this screen to allow a static hostname alias for a dynamic IP address.

    IGMP/MLD

    IGMP/MLD

    Use this screen to configure multicast settings (IGMP for IPv4 and MLD for

    IPv6 multicast groups) on the WAN.

    Vlan Group

    Vlan Group

    Use this screen to group and tag VLAN IDs to outgoing traffic from the

    specified interface.

    Interface

    Interface

    Use this screen to map a port to a PVC or bridge group.

    Grouping

    Grouping

    USB Service

    File Sharing

    Use this screen to enable file sharing via the Zyxel Device.

    Media Server

    Use this screen to use the Zyxel Device as a media server.

    Home

    Home

    Use this screen to enable or disable Wi-Fi auto-configuration.

    Connectivity

    Connectivity

    Security

    Firewall

    General

    Use this screen to configure the security level of your firewall.

    Protocol

    Use this screen to add Internet services and configure firewall rules.

    Access Control

    Use this screen to enable specific traffic directions for network services.

    Dos

    Use this screen to activate protection against Denial of Service (DoS)

    attacks.

    MAC Filter

    MAC Filter

    Use this screen to block or allow traffic from devices of certain MAC

    addresses to the Zyxel Device.

    Parental

    Parental Control

    Use this screen to block web sites with the specific URL.

    Control

    Scheduler Rule

    Scheduler Rule

    Use this screen to configure the days and times when a configured

    restriction (such as parental control) is enforced.

    Certificates

    Local Certificates

    Use this screen to view a summary list of certificates and manage

    certificates and certification requests.

    Trusted CA

    Use this screen to view and manage the list of the trusted CAs.

    VoIP

    SIP

    SIP Account

    Use this screen to set up information about your SIP account and

    configure audio settings such as volume levels for the phones

    connected to the Zyxel Device.

    SIP Service

    Use this screen to configure the SIP server information, QoS for VoIP calls,

    Provider

    the numbers for certain phone functions, and dialing plan.

    Phone

    Phone

    Use this screen to select your location and a call service mode.

    Region

    Use this screen to select your location and a call service mode.

    Call Rule

    Call Rule

    Use this screen to configure speed dial for SIP phone numbers that you

    call often.

    Call History

    Call History

    Use this screen to view a call history list.

    Call Summary

    Use this screen to view the summary of received, dialed and missed calls.

    System Monitor

    VMG/XMG Series User’s Guide

    39

    Chapter 2 The Web Configurator

    Table 15 Navigation Panel Summary (continued)

    LINK

    TAB

    FUNCTION

    Log

    System Log

    Use this screen to view the status of events that occurred to the Zyxel

    Device. You can export or e-mail the logs.

    Security Log

    Use this screen to view all security related events. You can select level

    and category of the security events in their proper drop-down list

    window.

    Levels include:

    Emergency

    Alert

    Critical

    Error

    Warning

    Notice

    Informational

    Debugging

    Categories include:

    Account

    Attack

    Firewall

    MAC Filter

    Traffic Status

    WAN

    Use this screen to view the status of all network traffic going through the

    WAN port of the Zyxel Device.

    LAN

    Use this screen to view the status of all network traffic going through the

    LAN ports of the Zyxel Device.

    NAT

    Use this screen to view NAT statistics for connected hosts.

    VoIP Status

    VoIP Status

    Use this screen to view VoIP registration, current call status and phone

    numbers for the phone ports.

    ARP table

    ARP table

    Use this screen to view the ARP table. It displays the IP and MAC address

    of each DHCP connection.

    Routing Table

    Routing Table

    Use this screen to view the routing table on the Zyxel Device.

    Multicast Status

    IGMP Status

    Use this screen to view the status of all IGMP settings on the Zyxel Device.

    MLD Status

    Use this screen to view the status of all MLD settings on the Zyxel Device.

    xDSL Statistics

    xDSL Statistics

    Use this screen to view the VMG’s xDSL traffic statistics.

    WLAN Station

    WLAN Station

    Use this screen to view the wireless stations that are currently associated

    Status

    Status

    to the Zyxel Device.

    Cellular

    Cellular Statistics

    Use this screen to look at cellular Internet connection status.

    Statistics

    GPON Status

    GPON Status

    Use this screen to view real-time SFP (Small Form Factor Pluggable)

    transceiver information and operating parameters on the SFP port.

    Maintenance

    System

    System

    Use this screen to set Device name and Domain name.

    User Account

    User Account

    Use this screen to change user password on the Zyxel Device.

    Remote

    MGMT Service

    Use this screen to enable specific traffic directions for network services.

    Management

    Trust Domain

    Use this screen to view a list of public IP addresses which are allowed to

    access the Zyxel Device through the services configured in the

    Maintenance > Remote Management screen.

    SNMP

    SNMP

    Use this screen to configure SNMP (Simple Network Management

    Protocol) settings.

    Time

    Time

    Use this screen to change your Zyxel Device’s time and date.

    VMG/XMG Series User’s Guide

    40

    Chapter 2 The Web Configurator

    Table 15 Navigation Panel Summary (continued)

    LINK

    TAB

    FUNCTION

    Email

    E-mail

    Use this screen to configure up to two mail servers and sender addresses

    Notification

    Notification

    on the Zyxel Device.

    Log Setting

    Log Setting

    Use this screen to change your Zyxel Device’s log settings.

    Firmware

    Firmware

    Use this screen to upload firmware to your Zyxel Device.

    Upgrade

    Upgrade

    Backup/Restore

    Backup/Restore

    Use this screen to backup and restore your Zyxel Device’s configuration

    (settings) or reset the factory default settings.

    Reboot

    Reboot

    Use this screen to reboot the Zyxel Device without turning the power off.

    Diagnostic

    Ping&Traceroute

    Use this screen to identify problems with the DSL connection. You can

    &Nslookup

    use Ping, TraceRoute, or Nslookup to help you identify problems.

    802.1ag

    Use this screen to configure CFM (Connectivity Fault Management) MD

    (maintenance domain) and MA (maintenance association), perform

    connectivity tests and view test reports.

    802.3ah

    Use this screen to configure link OAM port parameters,

    OAM Ping

    Use this screen to view information to help you identify problems with the

    DSL connection.

    2.2.2 Widget Icon

    Click this icon (

    ) to arrange the screen order. Select a block and hold it to move around. Click the

    Check icon (

    ) in the lower left corner to save the changes.

    VMG/XMG Series User’s Guide

    41

    CHAPTER 3

    Quick Start

    3.1 Overview

    Use the Wizard screens to configure the Zyxel Device’s time zone, basic Internet access, and wireless settings.

    Note: See the technical reference chapters (starting on Chapter 4 on page 48) for background information on the features in this chapter.

    3.2 Quick Start Setup

    You can click the Wizard icon in the side bar to open the Wizard screens. See Section 2.2.1.1 on page 36 for more information about side bar. After you click the Wizard icon, the following screen appears. Click Let’s Go to proceed with settings on time zone, basic Internet access, and wireless networks. It will take you a few minutes to complete the settings on the Wizard screens. You can also click Skip to leave the Wizard screens.

    Figure 14 Wizard — Home

    3.3 Time Zone

    Select the time zone of your location. Click Next.

    VMG/XMG Series User’s Guide

    42

    Chapter 3 Quick Start

    Figure 15 Wizard — Time Zone

    3.4 Internet

    Connect an Ethernet cable, a DSL cable, or a USB dongle for Internet access. See Section 1.1.5 on page 20 for more information about WAN priority. The Zyxel Device will check the Internet status automatically, and determine your connection type. You can also click Skip to pass Internet settings in the Wizard.

    Figure 16 Wizard — Internet

    3.4.1 Internet Status

    The Zyxel Device is checking the Internet status. Click Next.

    VMG/XMG Series User’s Guide

    43

    Chapter 3 Quick Start

    Figure 17 Wizard — Internet Check

    3.4.2 Successful Internet Connection

    The Zyxel Device has Internet access.

    Figure 18 Wizard — Successful WAN Connection

    3.4.3 Unsuccessful Internet Connection

    The Zyxel Device didn’t detect a WAN connection. Connect an Ethernet cable, a DSL cable, or a USB dongle for Internet access if you haven’t connected any.

    VMG/XMG Series User’s Guide

    44

    Chapter 3 Quick Start

    Figure 19 Wizard — WAN Connection is Down

    3.4.4 Incorrect Internet Information

    The Internet connection information is incorrect. Click Next to configure the Internet settings.

    Figure 20 Wizard — Incorrect Internet Information

    3.4.5 Encapsulation

    Select the encapsulation type your ISP uses.

    VMG/XMG Series User’s Guide

    45

    Chapter 3 Quick Start

    Figure 21 Wizard — Incorrect Internet Information

    3.4.6 Internet Information Input

    Enter your Internet connection information if you select PPPoE as the encapsulation method. Click Next.

    Figure 22 Wizard — Internet Connection Information

    3.5 Quick Start Setup-Wireless

    Turn the wireless LAN on or off. If you keep it on, record the security settings so you can configure your wireless clients to connect to the Zyxel Device.

    Click the Keep 2.4G and 5G the same check box to use the same SSID for 2.4GHz and 5GHz wireless networks. Otherwise, deselect the check box to have two different SSIDs for 2.4GHz and 5GHz wireless networks. The screen and fields to enter may vary when you select or deselect the check box. Note that you have to disable Zyxel MESH in the Network > Wireless > MESH screen to deselect the Keep 2.4G and 5G the same check box.

    Click Done.

    VMG/XMG Series User’s Guide

    46

    Chapter 3 Quick Start

    Figure 23 Wizard — Wireless

    3.6 Quick Start Setup-Finish

    Your Zyxel Device saves your settings and attempts to connect to the Internet.

    VMG/XMG Series User’s Guide

    47

    CHAPTER 4

    Tutorials

    4.1 Overview

    This chapter shows you how to use the Zyxel Device’s various features.

    Setting Up an ADSL PPPoE Connection, see page 48

    Setting Up a Secure Wireless Network, see page 51

    Setting Up Multiple Wireless Groups, see page 59

    Using the File Sharing Feature, see page 63

    Using the Media Server Feature, see page 65

    Configuring Static Route for Routing to Another Network, see page 69

    Configuring QoS Queue and Class Setup, see page 72

    Access the Zyxel Device Using DDNS, see page 76

    Configuring the MAC Address Filter, see page 78

    Access Your Shared Files From a Computer, see page 79

    4.2Setting Up an ADSL PPPoE Connection

    This tutorial shows you how to set up an ADSL Internet connection using the Web Configurator.

    If you connect to the Internet through an ADSL connection, use the information from your Internet Service Provider (ISP) to configure the Zyxel Device. Be sure to contact your service provider for any information you need to configure the Broadband screens.

    1 Click Network Setting > Broadband to open the following screen. Click Add New WAN Interface.

    VMG/XMG Series User’s Guide

    48

    Chapter 4 Tutorials

    2 In this example, the DSL connection has the following information.

    General

    Name

    MyDSLConnection

    Type

    ADSL over ATM

    Connection Mode

    Routing

    Encapsulation

    PPPoE

    IPv6/IPv4 Mode

    IPv4

    ATM PVC Configuration

    VPI/VCI

    36/48

    Encapsulation Mode

    LLC/SNAP-Bridging

    Service Category

    UBR without PCR

    Account Information

    PPP User Name

    1234@DSL-Ex.com

    PPP Password

    ABCDEF!

    Static IP Address

    192.168.1.32

    Gateway IP Address

    192.168.1.254

    Others

    Authentication Method: AUTO

    PPPoE Passthrough: Disabled

    NAT: Enabled

    IGMP Multicast Proxy: Enabled

    Apply as Default Gateway: Enabled

    VLAN: Disabled

    3Enter the General and ATM PVC Configuration settings as provided above. Set the Type to ADSL over ATM.

    Choose the Encapsulation specified by your DSL service provider. For this example, the service provider requires a username and password to establish Internet connection. Therefore, select PPPoE as the WAN encapsulation type.

    Set the IPv4/IPv6 Mode to IPv4 Only.

    4Enter the account information provided to you by your DSL service provider.

    5Configure this rule as your default Internet connection by selecting the Apply as Default Gateway check box. Then select DNS as Static and enter the DNS server addresses provided to you, such as 192.168.5.2 (DNS server1)/192.168.5.1 (DNS server2).

    6Leave the rest of the fields to the default settings.

    7Click Apply to save your settings.

    VMG/XMG Series User’s Guide

    49

    Chapter 4 Tutorials

    8 You should see a summary of your new DSL connection setup in the Broadband screen as follows.

    VMG/XMG Series User’s Guide

    50

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